High Acres Apartments and Townhomes

Management services have steadily declined,management does little to nothing to address maintenance issues or tenants quality of life Maintenance and service request go unanswered, loud and noise complaints goes unresolved while rent steadily increases and services steadily decline. Needless to say The search for an apartment complex that actually cares about their tenants has begun. TIME TO MOVE

These apartments used to be somewhat nice but management has changed and is run terribly. The only good reviews are from years ago when it was run much better. The office loses everything and will not contact you back unless it is an easy question. There is trash and dog poop everywhere. They will increase your rent for no reason. I would not recommend anyone living here unless you want many headaches from the office.

they don't fix anything and will say they did in their orders. good luck trying to get out in the snow they don't plowed until the afternoon. nothing is included including water trash and sewer. gym sucks!! very tiny. drug dealers around apparently they don't do much background check like they said. last summer there was a shooting in one of the apartments. too much good luck going up and down in that hill. if you decide to move you will see what I'm talking about....

The complex has a rich landscape of trees that reminds one of wilderness camping. The noise level is minimal with an occasional hum of children laughing and playing. Although the complex allows pets and has a dog park for mans best friend, the vast area seems to hide the barks so they seem unnoticeable. The area is located in an elevated part of Syracuse in a great school district. Buses do run along the street that runs through the district so children can get to school safely and on time. What really sets High Acres apart from the rest is the police satellite station that sits quietly leading to the entrance. It does not protrude giving the complex a sense that it is almost like having their own security. I have lived here for just over a year and any complaints I do have, if any, are very petty. The units seem to hide noise as well. The units are housed in brick so they do reflect noise at an optimal level. Landscaping is not overwhelming and the work is usually done when needed not to over do it. In the winter season the roads are plowed nicely and early enough for the earliest commuter. A public transit bus also runs through the unit, though only twice a day, but enough. A great community that does not tolerate noise to be excessive past 9. The only draw back from the community area is the cars that seem to travel faster than they need to, but hey it's new york and people need to be somewhere faster for no good reason. Overall, we are very happy with High Acres Town Homes and the quiet rustic country setting

The apartment itself is nice, very old, but nice. Any repairs that need to be done can generally take a while to get done. Good thing for bad tenants is that no matter how many complaints you get against you- you will never have to face any consequences by the front office. The front office does not take complaints seriously at all.

I need to give full rating for this apartment community as it got well maintained, nice townhouses, gym,pool and tennis court. Calm and quiet place very good for walking with cleaned roads. Mainteanace serivce is one call away. All guys are very polite and helpful.