HUE97

For the most part this apartment complex is a pretty ok spot to reside. The management doesn't communicate very well and the maintenance requests take forever. There is a night time "security" person that wanders or sits on his phone all night....not too sure what his purpose is. There is always a bunch of trash everywhere...but hey...it's reasonably priced kinda...and you get what you pay for...kinda...??

I recently moved into Hue97 and have been quite impressed with the experience so far. The apartments are modern and well-designed, with open-concept layouts, high-quality appliances, and stylish finishes. The large windows bring in plenty of natural light, creating a bright and welcoming atmosphere. The amenities at Hue97 are excellent. The gym is spacious and has all the necessary equipment for a full workout, and the pool area is a perfect place to relax or socialize. The location is unbeatable—conveniently close to restaurants, shopping, and public transportation, making it easy to navigate daily life. The staff has been friendly and responsive, ensuring any maintenance requests are handled quickly. Overall, Hue97 is a fantastic place to live, offering a balance of comfort, convenience, and style. I’d definitely recommend it to anyone looking for modern living in a prime location.

It's great living here, Quiet And everyone is friendly. Grounds are maintained really well. Staff are really great too, always there to help when it's needed

Great apartment layout and quality. Staff is unprofessional and doesn’t communicate well. Overall it’s worth looking past because of the price and quality.

honestly had a rough start but it’s really nice they have been good about fixing stuff and i love taking my dog to the park and going to the pool in the summer and compared to other places it’s nice for the price

I love the community here at Hue 97 the neighborhood are nice and caring and for the most part control their kids as far as behavior goes. The employees are great to work with and care for my needs.

Angela is great. Thank you for your help in the application process. Excited to move forward in our new apartment. We still have some time before our move in, but so far a good experience.

I have to say Angela and Alesha have grown and I believe it’s because they are a team. I’m excited to see their progress this coming year. I thank them for always trying to keep our community clean. I now can honestly say I’d recommend my complex to friends and strangers who are looking for somewhere to call home.

Hue 97 is a place where my children have made lasting friendships, our family was able to make a home and we are building friendships within our community.

Beautiful, safe & convenient location with great neighbors. I love living here.

Everything is great here. The dog park is great. The amenities are great. The only thing I would complain about would be the fact that my dishwasher has not worked since the day I moved in.

The whole team is amazing and they work very hard to make sure the residents are happy and taken care of. It is a work in progress but I believe they can handle it.

Overall it’s been a good apartment to live in. Maintenance is getting better we have been here for a year and a half. The people we live near are very loud so the walls aren’t really the best with noise cancellations.

Super hard to get ahold of the office and maintenance. They never want get back to you when you leave an email or voicemail. But they are pretty nice when you do see them. You get what you pay for with this place.

Happy to report responsive Mgmt to previous concerns, in substantial part. 1) the homeless dude that resided on our back steps has vanished; and, I ran into a security guard one early morning. I am grateful and sleep much better now. 2) The frequent entries have ceased and Mgmt provided reasonable and personal call to explain. Appreciated & all good. So, still love the place a lot but cannot access pool or work out room & hope to get that resolved. Otherwise, great improvement on previous pain points and I believe HUE97 is a great place to live.

I have had a few things that needed to be taken care of like 2 toilet replacements and my disposal needed replacing and my AC leaked for awhile but I like my apartment

Nice and quite neighborhood in the morning and evenings. They keep up on landscaping and apartment maintance as needed. The other facilities like gym, clubhouse are taken care of as well. I love that my kids have friends they can go outside and hang out with in the afternoon.

I absolutely love this residential area, Staff are friendly. I love how clean the pools and grounds are. Staff arealso quick to correct issues

Overall it's great just wish some people would pick up after their dogs I would hate to see what there houses look like! Lol the maintenance guys do a great job at picking up after people that throw trash everywhere or the kids they shouldn't have to at all but Its there job & appreciate the hard work that they give to make the place a better community.

Front office communication is not great. Repairs in unit seems impossible to get. When applying it gives you an estimate of rent but they don't tell you about all the extra charges and fees.

They seem to be getting better in some areas. They've been more on top of ppl with animals and their waste. They're improving the visual aspect of the property. But security could improve. Homeless ppl still go through garbages all the time. Maintenence could be better. For instance you put in a request and it takes over a month for them to get to you.

Roaches, dirty walk through areas outside of entry to apartment, multiple issues with broken things in apartment at move in and discovered more upon use. No big hurry to fix…. Excuses about just becoming a Greystar property so the standards apparently don’t need to be adhered to.

New to the complex and we enjoy the extra room the complex has to offer. Two bigger swimming pools which have been good in the hotter months so far.

Hue 97 has been a great choice for me and my family to live, they are really all about the community of the apartments and help out. The area is pretty quiet too neighbors are nice and welcoming.

Great place live if you need a place, slow to fix things is the only negative neighbors are nice. The aminities are great. I wish there was better parking.

I love Hue97! It’s peaceful, management is always improving and the staff is incredibly helpful. The only complaint I have would be the cats but I’m allergic and they’re actively trying to minimize the strays.

I feel like you get what you pay for here. Apartment is pretty nice compared to most at this price. I tend to keep to myself so I don’t have problems with anyone. The surrounding area isn’t the greatest. Something is always broken, whether it be the gate to exit on the side of the property or the AC in the fitness center, or a pool down for maintenance.

So far so good. Staff is great to work with. The community is nice and neighbors are wonderful. I would tell my family members about this property if they were looking for a place to go

This is a great little apartment complex - conveniently located close to the highway. Fair pricing, several amenities included and pet friendly.

That complex itself is ok, surrounding neighborhoods are old and I probably wouldn't stroll through them. The biggest issue has been the application process and largely unresponsive staff. They just start sending automated emails, seemingly letting the system do it all, and as a renter it's extremely impersonal and frustrating. I applied almost a month ago and am still waiting to hear back. Even after inquiring. Had money not already been tied up like deposits I'd have abandoned the application by this point. Which is a shame and why I am even bothering with this review, hoping that maybe the right people see this and enact some positive change for future applicants cause honestly, I feel like I'm at the bad end of a joke.

So far its okay, the only issue I see is that the people that have dogs don't clean after their animals and it leaves a smell and a mess outside by where people walk.

Everything about these apartments are getting better! The office staff and the maintenance staff are amazing! I will definitely be renewing my lease!!

If you don't mind having things that don't work and don't mind waiting numerous months to use them again, then this is perfect for you.

I like it so far I just wish we could get the help we asked for when we first moved in. I really so love the apartment and the amenities it comes with.

We first arrived with a moving truck. Some of the residents came and gave us a hand. I never had that type of a warming community. Kids are very active in the community. Definitely safer than most if you have kids. When we arrived the apartment wasn't completed yet. I can't blame the leasing team or maintenance on that. Past tenants let it go really badly. Maintenance is still working very hard to make it the perfect home for me and my family. So far great experience here at hue97. The kitchen is huge and the bedrooms are fantastic in size. Cox bulk community with $55 for 500 mbps speeds.

It was a really good experience, the process was easy and fast. The apartment itself is beautiful!

The new manager is feisty but she has made a lot of improvements to the community as far as holding residents accountable and reinforcing community rules and I appreciate that about her a lot. I’ve been here for about 9 months and have seen a LOT of improvement since the new management arrived.

Absolutely a horrible place to live just disgusting nobody cares

I moved in a little over a month and a half ago my experience here has been good. The staff has always been very professional and dealing with issues I have. Very friendly and proficient they are.

As long as you dont have bugs or need anything fixed from maintenance its an ok complex.

I've been here about a month now and still love my little apartment. Im slowly meeting neighbors and everyone has been so respectful and kind!

2/5 stars. The prep for apartments before tenants move in needs a complete overhaul. It was awful.

The management is the worst—current to when I moved in—nearly unresponsive. Maintenance follows management suit and rarely fixes anything. I don’t usually write reviews but this place has been nothing but a mess since moving in. Notice the reviews from HUE97’s resident’s portal and how they are the worst reviews and how many recent bad ones. There is not one lie to this post. Here’s a list of reasons why not to move in here: 1. Roaches…read other reviews as well. Talk to residents. They come out of vents, smoke detectors, electrical outlets, behind the crappy finished counters, literally everywhere. Good days I only killed 10 a day, but most days I killed 30-50 daily. 2. The place won’t be thoroughly cleaned. The cleaning company actually told us they aren’t allowed to clean the baseboards and walls because they just paint over the mess. They repaint the showers to cover things up as well. 3. Look at the duct work! Oh wait why can you even see them through the vents? Maintenance said that is normal and there’s nothing to be worried about. The smokers smoking inside will get to your place and seep through clothes. People will literally think you are a smoker. 4. You sign a no smoking weed addendum. See above. They don’t care if you and kids have asthma, they don’t care. 5. Maintenance won’t come as per required in contractual terms. Expect 2-3 months, even with a broken shower. Even if you pay for more than one bathroom, as long as you have one working that’s good to them. No garbage disposal, not important. 6. It took multiple days to get hot water back on and that was only after making several calls about it. 7. Kids run around and slam doors well past midnight. 8. My bike was stolen off the second story balcony. Front door and balcony door were locked. Not just packages are stolen but food orders as well. 9. Dog and Cat friendly is right. Poop litters the property. If you’re not smelling weed or garbage smell, it’s animal pee. 10. Ground upkeep is bad. Residents frequently spill things in the halls and on the stairs. Again, they are not held accountable but neither is management. 11. Do they have an indoor playground as advertised? Yes! Will it ever be open, most likely not. It’s extremely misleading they even advertise this. 12.Trash bins will overflow with trash and furniture, it’s as if you are at a dump. 13. I’ll stop but don’t forget about ROACHES, even crawling on you in bed!!

The experience at HUE97 is pretty good. I would suggest living here to others. The apartment sizes is large and roomie.

Working with management has been a great experience. Problems with my Apt were fixed an a timely manner and if I ever have any questions or concerns, management was able to to provide me with answers and clarification!

You will battle to have any maintenance completed at your apartment. Even after months of blaming the tenant that things can't be completed, And the landlord saying they will address it, it never gets done. We are well over 6 months (1 month since the landlord promised to have it done). These are not small issues either, shower unusable bc needs resealing and property manager said do not use as it's leaking below on lower tenants. Ac leaking and freezes if on, must leave cover off to have it work. Washer not sensing lid closed so it doesn't run. The list goes on and on. You are charged for pest control in and out your apartment but they haven't been in, in almost a year. Extremely unreliable and non trustworthy.

Staff was very nice and helpful from start to move in. All information provided was very clear and easy to do step by step. If I had any questions or issues it was answered and taken care of right away. Loving the apartment and the size of the floor plan is very comfortable for my family. Thank You Hue 97!

I didn’t listen to reviews when I moved in, and I hope you don’t make the same mistake. Here is a quick bullet point list of what you will almost certainly experience at Hue97: - Cockroaches by the dozen, all day every day. This I’m listing first because it was a living nightmare. - Advertised amenities are locked up and the key fobs don’t work. We didn’t have access ever, and when you ask about it they snap at you. Kids in the complex are not supervised and destroy the back pool so often it’s rarely open. It’s usually locked with a padlock. - There is plenty of crime within the complex (car break ins were constant) and you’ll see homeless hanging out at the picnic tables in the middle of the night. Management knows and do nothing. - Garbage and dog poop EVERYWHERE. If you’re considering renting, don’t just stop by the office. Make sure you walk around, especially toward the back. You’ll see what I mean real quick. - Maintenance requests go ignored for long periods of time. - Finally, we cleaned the place spotless and yet were billed for cleaning fees anyway after moving.

I’m sure you’ve been drawn in by the nicely decorated rooms and white kitchen cabinets but be aware. I’ve been living here for almost a year and it’s just gotten worse, the people in the office are so hard to get ahold of, there’s a new person every month it seems. Emails don’t get responded to about work orders and it takes months if not ever to be fixed. There is a bug problem that hasn’t been resolved (they spray but it does literally nothing). There were stains on the wall when we moved in, we contacted the office and nothing was done about. Who knows what it is. Our unit had damage to it before we moved in that it looked like they tried to just paint over it. Cops are here weekly, parents let their kids run free and leave trash everywhere and color on doors and walls with chalk. At one point peoples cars were getting broken in to and there are no security cameras for anything to be done. I always hear/ see people digging around in the dumpsters at all hours of the night. Also, good luck trying to use the amenities, keys/fobs don’t work or they’re locked because kids are using them to have sex. If you care about yourself and your family don’t sign a lease here.

Previous manager was very helpful and sweet, this manager gives false information and is very hard to get a hold of.