IMT At City Park

I lived at IMT City Park from April 2020 to October 2024 and had a fantastic experience overall. The complex is clean, modern, and well-maintained, with a contemporary design that feels fresh and welcoming. The maintenance team is stellar – they’re always prompt, professional, and thorough. Any issue, big or small, was resolved quickly, which really added to the peace of mind of living here. The location is unbeatable, making it easy to access everything I needed, from Sprouts to Chipotle and City Park. Plus, the rent and fees were very reasonable, especially for the level of quality and service provided. If you’re looking for a fair, convenient, and well-kept place to live, I’d definitely recommend IMT City Park. No major complaints from me – it was a wonderful place to call home!

I have lived in a lot of corporate owned apartment complexes and have realistic expectations about how friendly they are to their tenants pocketbooks. IMT is by far the greediest landlord I have ever rented from. Maintenance is deferred until things have been broken for months. They require a 2x monthly rent lease break fee and 60 days notice. Month-to-month rent rates are extortionate. If you need any flexibility with your move out, this is the wrong apartment complex. Period. On a positive note, I like the building and the employees were decent. Such a shame the company ruins that.

The amenities are always out. The hot tub is functional maybe 7 months out of the year. The elevators are constantly breaking. I live on the 4th floor and the closest elevator to me has been broken for 6 months. They sent out emails saying they were trying to fix it and then didn't communicate with the residents for months about the broken elevator. The only other elevator in the building stopped working a week ago and it still isn't operational. Live anywhere else. The management here doesn't care about their residents.

Absolute WORST experience I've ever had with a rental property. No security whatsoever and management doesn't care. Neighbors in my building have had multiple break-ins and I've personally been on the receiving end of numerous crimes: -Had my car towed from a spot that I pay for every month. No solution from management or the predatory towing company they partner with. -Had my tire slashed in the resident parking garage. No solution, security improvements, or really even concern from management. -Car vandalized in resident garage. -Had my bike stolen from the resident parking lot. Someone breached the lot and destroyed the bike rack. Nothing from management. -Encountered severe smoke damage in apt. from the previous resident. Again, no solution. Find another place to live! They will give you great service until you sign the lease. At that point, they've got your money so they don't have any further incentive to improve security or customer experience. IMT -- What, if anything, are you doing to fix this? I haven't seen a front range patrolman, functional security cameras or anything else to suggest you're taking this rampant crime seriously.

I haven't had too many maintenance issues in the three years I've lived here but when I've needed something done the maintenance staff has taken care of things quickly and with great attention to detail. I've had the pleasure of working with both Stephen and Kyle and both have gone above and beyond. I don't have experience with the other engineer but always seems like he's busy working on something. The front office staff have also been very helpful, especially when they have to juggle a number of tasks at the same time. The issues that they are able to control have always been tended to with professionalism and in a friendly manner.

This is the worst place I've lived. I moved in and the first night I heard mice in the walls. I informed them all they did was set traps, a bandaid on the problem in stead of a solution, I had mice by my washer, living in my oven/stove unit, and my shoes. I also had carpenter ants. All the maintenance did was spray raid everyday, again not solving the problem another bandaid. They came back again in the spring before I moved out. Along with all of this happening, my furnace went out in the winter, I took them all day to get to my apartment to fix it. That was just my problems with the apartment. When I went to talk to the "manager" about it I was told I live on the ground level I should expect mice and these kinds of things to happen. Did he seem sympathetic? No. It didn't even phase him as though they have had this problem before. I did not even get any off my rent, I couldn't utilize my oven unit or part of my apartment for a long time along with having to lock my dog in the bathroom. They don't care about you as a tenant. The hot tub and pool weren't even available for use this summer. They just want your money. I did a final walk through so they can tell me what damages would be deducted out of my deposit and I was told none. I received my check and almost have of it was taken out. I emailed asking for a list of them damages as to why because of what I had been told and they wouldn't even respond to me. If you live here good luck, if don't live here my advice would be dont!

This is a terrible place to live. It is mismanaged at every turn. Last night was the straw that broke the camels back. I was unable to even get to into my own apartment and had to stand outside in the dark for an hour because of what management called "a glitch in the fab system." Obviously this is a very upsetting situation which management tried to marginalize by saying, "this affected several other residents too." That is simply unacceptable. There are so many shitty things about this complex but residents not even being able to access there own home is asinine. The management thinks it's a great idea to do a complete pool renovation in the the middle of summer, making it completely unusable when residents would utilize it most. While the pool was in a state of rubble they posted a picture on Facebook of the old pool saying 'take a dip!' Nice rub in... The common areas are not cleaned. I had to ask for over a month for the yoga room to receive attention. There were glops of hair and dust bunnies in the corner. Forget about receiving packages if you have normal working hours. You can only pick up packages between 9-6 on the weekdays. Several times I have rushed home to pick up my mail before the office closed only to have the staff out giving apartment tours to potential residents. When they are there they make you feel like it is a chore to give you your mail. The weekends are the same situation, staff is out showing around potential residents instead of taking care of the ones they do have. When there are issues there are always excuses, 'our groundskeeper just left us, we are short staffed', etc. IMTs lack of preparation and ability to retain staff should not be a problem that trickles down to residents. This is a business, figure it out. This is a place that you feel like you have to fight for what you are paying for. It is a nightmare. I would absolutely discourage anyone from living in this disaster.