INTRO
2075 W 25th St,
Cleveland,
OH
44113
Today
Favorites
-
Monthly Rent
$1,390 - $2,898
-
Bedrooms
Studio - 1 bd
-
Bathrooms
1 ba
-
Square Feet
445 - 735 sq ft
INTRO
Favorites
This one’s different than the others. The timber, the look, the feel, the fresh scent of pine and fir in the middle of the Forest City... in the middle of your living room. No one’s ever seen this before because it’s literally never been done before. Not on this scale, not at this type of iconic location, and not with these ridiculous amenities, views, services, transit access and friendly neighbors. Innovation, beauty and sustainability converge right here in Cleveland, and at a place that you can finally call your home. It’s wild. Everything here has been thought out, and it’s been done to bring out your inner youth, to energize you, and to make you feel a part of a real community of people who want and need that pulse and daily activity only a location like this can bring.
Pricing & Floor Plans
filter results by bedrooms
S6
$1,390 – $1,609
Studio
1 Bath
510 Sq Ft
$500 Deposit
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-314price $1,390square feet 510availibility Now
-
Unit Intro Cleveland-320price $1,390square feet 510availibility Now
-
Unit Intro Cleveland-414price $1,400square feet 510availibility Now
S3
$1,480 – $1,704
Studio
1 Bath
452 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-724price $1,490square feet 452availibility Now
-
Unit Intro Cleveland-624price $1,480square feet 452availibility May 17
S4
$1,510 – $1,739
Studio
1 Bath
494 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-722price $1,520square feet 494availibility Now
-
Unit Intro Cleveland-622price $1,510square feet 494availibility May 24
S3T
$1,625 – $1,839
Studio
1 Bath
452 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-324price $1,625square feet 452availibility Now
S8
$1,630 – $1,915
Studio
1 Bath
533 Sq Ft
$500 Deposit
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-528price $1,640square feet 533availibility Now
-
Unit Intro Cleveland-530price $1,640square feet 533availibility Now
-
Unit Intro Cleveland-534price $1,640square feet 533availibility Now
S4T
$1,655 – $1,874
Studio
1 Bath
494 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-322price $1,655square feet 494availibility Now
S7
$1,710 – $1,981
Studio
1 Bath
530 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-446price $1,710square feet 530availibility Now
-
Unit Intro Cleveland-632price $1,725square feet 530availibility Now
-
Unit Intro Cleveland-732price $1,735square feet 530availibility Now
S7T
$1,818 – $2,064
Studio
1 Bath
530 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-332price $1,818square feet 530availibility May 17
S1
$1,510 – $1,728
Studio
1 Bath
445 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-349price $1,510square feet 445availibility Jul 19
A12
$2,390 – $2,789
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-429 Fprice $2,390square feet 735availibility Now
-
Unit Intro Cleveland-645price $2,440square feet 735availibility Now
-
Unit Intro Cleveland-437price $2,390square feet 735availibility Jul 12
A11T
$2,559 – $2,898
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-327price $2,559square feet 735availibility Now
A12T
$2,545 – $2,894
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-331price $2,545square feet 735availibility May 24
A4
$2,020 – $2,314
1 Bed
1 Bath
662 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-317price $2,020square feet 662availibility Jun 21
S6
$1,390 – $1,609
Studio
1 Bath
510 Sq Ft
$500 Deposit
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-314price $1,390square feet 510availibility Now
-
Unit Intro Cleveland-320price $1,390square feet 510availibility Now
-
Unit Intro Cleveland-414price $1,400square feet 510availibility Now
S3
$1,480 – $1,704
Studio
1 Bath
452 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-724price $1,490square feet 452availibility Now
-
Unit Intro Cleveland-624price $1,480square feet 452availibility May 17
S4
$1,510 – $1,739
Studio
1 Bath
494 Sq Ft
$500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-722price $1,520square feet 494availibility Now
-
Unit Intro Cleveland-622price $1,510square feet 494availibility May 24
S3T
$1,625 – $1,839
Studio
1 Bath
452 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-324price $1,625square feet 452availibility Now
S8
$1,630 – $1,915
Studio
1 Bath
533 Sq Ft
$500 Deposit
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-528price $1,640square feet 533availibility Now
-
Unit Intro Cleveland-530price $1,640square feet 533availibility Now
-
Unit Intro Cleveland-534price $1,640square feet 533availibility Now
S4T
$1,655 – $1,874
Studio
1 Bath
494 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-322price $1,655square feet 494availibility Now
S7
$1,710 – $1,981
Studio
1 Bath
530 Sq Ft
$500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-446price $1,710square feet 530availibility Now
-
Unit Intro Cleveland-632price $1,725square feet 530availibility Now
-
Unit Intro Cleveland-732price $1,735square feet 530availibility Now
S7T
$1,818 – $2,064
Studio
1 Bath
530 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-332price $1,818square feet 530availibility May 17
S1
$1,510 – $1,728
Studio
1 Bath
445 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-349price $1,510square feet 445availibility Jul 19
A12
$2,390 – $2,789
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-429 Fprice $2,390square feet 735availibility Now
-
Unit Intro Cleveland-645price $2,440square feet 735availibility Now
-
Unit Intro Cleveland-437price $2,390square feet 735availibility Jul 12
A11T
$2,559 – $2,898
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-327price $2,559square feet 735availibility Now
A12T
$2,545 – $2,894
1 Bed
1 Bath
735 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-331price $2,545square feet 735availibility May 24
A4
$2,020 – $2,314
1 Bed
1 Bath
662 Sq Ft
$500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit Intro Cleveland-317price $2,020square feet 662availibility Jun 21
* Price shown is base rent and may not include non-optional fees and utilities.
View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
About INTRO
This one’s different than the others. The timber, the look, the feel, the fresh scent of pine and fir in the middle of the Forest City... in the middle of your living room. No one’s ever seen this before because it’s literally never been done before. Not on this scale, not at this type of iconic location, and not with these ridiculous amenities, views, services, transit access and friendly neighbors. Innovation, beauty and sustainability converge right here in Cleveland, and at a place that you can finally call your home. It’s wild. Everything here has been thought out, and it’s been done to bring out your inner youth, to energize you, and to make you feel a part of a real community of people who want and need that pulse and daily activity only a location like this can bring.
INTRO is an apartment community located in Cuyahoga County and the 44113 ZIP Code. This area is served by the Cleveland Metropolitan attendance zone.
Unique Features
- Concierge Services
- Garden Terrace
- Plaza with 1 Acre of Greenspace
- Sky Hammocks
- Storage Lockers
- The Gym
- Bike Storage & Repair Room
- Chef's Kitchen
- Mass Timber Design
- Assigned Parking
- Double vanities in larger one bed units and most two bedroom units
- High End GE Appliances
- Library
- 3cm Quartz countertops
- Designer roller shades with 5% openness in living areas, and 1% openness in bedrooms
- Ecobee™ smart thermostats, programmable through your Latch™ app
- Industrial style kitchen island pendants
- Soft white under-cabinet lighting
- Backlit vanity mirrors in all bathrooms
- Dog Park & Dog Wash
- Fire Lounges
- Neighborhood
- Rooftop Grilling Stations
- 10'8" exposed European Mass Timber ceilings standard in living areas and bedrooms
- Built-in benches and kitchen tables in select floorplans*
- Designer SMEG Brand Refrigerators in Select Apartments
- Dry Cleaning Lockers
- High performance wide-plank vinyl floors throughout
- In-floor power every 12' along perimeter for lamps and plug-in devices
- Latch Keyless Entry
- Soft-closing cabinets and drawers by Quest™, with premium Gola hardware
- Walk-in showers with frameless glass doors standard in all units (tubs in select secondary bathrooms
- Ecobee™ smart thermostats
- Matte black Pfister™ plumbing fixtures
- Natural stone-look large format backsplash and floor to ceiling shower tile
- Rooftop Pool & Hot Tub
- Automated Package Management
- Floor to ceiling low-emissivity windows with outstanding sound quality throughout
- Fully custom closets in every bedroom
- Latch™ door hardware, with security cameras and app-controls
- Multiple operable windows with screens in every unit
- USB ports in bedrooms, bathrooms and kitchen islands
Community Amenities
Pool
Fitness Center
Elevator
Concierge
Controlled Access
Key Fob Entry
24 Hour Access
Pet Play Area
Property Services
- Package Service
- Controlled Access
- Concierge
- Video Patrol
- 24 Hour Access
- On-Site Retail
- Renters Insurance Program
- Dry Cleaning Service
- Pet Play Area
- Pet Washing Station
- EV Charging
- Public Transportation
- Key Fob Entry
Shared Community
- Elevator
- Lounge
- Storage Space
Fitness & Recreation
- Fitness Center
- Pool
- Bicycle Storage
- Media Center/Movie Theatre
Outdoor Features
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Double Vanities
- Tub/Shower
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Island Kitchen
- Kitchen
- Refrigerator
- Quartz Countertops
- Vinyl Flooring
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Monthly Utilities & Services
-
Community Fee$110
- One-Time Move-In Fees
-
Administrative Fee$150
-
Application Fee$50
- Dogs Allowed
-
Monthly pet rent$40
-
One time Fee$300
-
Weight limit100 lb
-
Pet Limit2
- Cats Allowed
-
Monthly pet rent$30
-
One time Fee$300
-
Weight limit--
-
Pet Limit2
- Parking
-
ParkingWe have an onsite attached parking garage that is secure, climate controlled and assigned parking spaces ! Standard parking: $225/month Premium parking: $275/month EV Charging parking: $300/month Motorcycle parking: $75/month$225 - $300/moAssigned Parking
- Storage Fees
-
Storage Locker$35 for small, $70 for large lockers$35/mo
Details
Utilities Included
-
Gas
-
Water
-
Heat
-
Trash Removal
-
Sewer
-
Internet
Lease Options
-
6 months, 9 months, 12 months, 13 months, 14 months, 15 months, 16 months, 17 months, 18 months
Property Information
-
Built in 2022
-
297 units/9 stories
Location
Get Directions
Amenities
- Package Service
- Controlled Access
- Concierge
- Video Patrol
- 24 Hour Access
- On-Site Retail
- Renters Insurance Program
- Dry Cleaning Service
- Pet Play Area
- Pet Washing Station
- EV Charging
- Public Transportation
- Key Fob Entry
- Elevator
- Lounge
- Storage Space
- Dog Park
- Fitness Center
- Pool
- Bicycle Storage
- Media Center/Movie Theatre
- Concierge Services
- Garden Terrace
- Plaza with 1 Acre of Greenspace
- Sky Hammocks
- Storage Lockers
- The Gym
- Bike Storage & Repair Room
- Chef's Kitchen
- Mass Timber Design
- Assigned Parking
- Double vanities in larger one bed units and most two bedroom units
- High End GE Appliances
- Library
- 3cm Quartz countertops
- Designer roller shades with 5% openness in living areas, and 1% openness in bedrooms
- Ecobee™ smart thermostats, programmable through your Latch™ app
- Industrial style kitchen island pendants
- Soft white under-cabinet lighting
- Backlit vanity mirrors in all bathrooms
- Dog Park & Dog Wash
- Fire Lounges
- Neighborhood
- Rooftop Grilling Stations
- 10'8" exposed European Mass Timber ceilings standard in living areas and bedrooms
- Built-in benches and kitchen tables in select floorplans*
- Designer SMEG Brand Refrigerators in Select Apartments
- Dry Cleaning Lockers
- High performance wide-plank vinyl floors throughout
- In-floor power every 12' along perimeter for lamps and plug-in devices
- Latch Keyless Entry
- Soft-closing cabinets and drawers by Quest™, with premium Gola hardware
- Walk-in showers with frameless glass doors standard in all units (tubs in select secondary bathrooms
- Ecobee™ smart thermostats
- Matte black Pfister™ plumbing fixtures
- Natural stone-look large format backsplash and floor to ceiling shower tile
- Rooftop Pool & Hot Tub
- Automated Package Management
- Floor to ceiling low-emissivity windows with outstanding sound quality throughout
- Fully custom closets in every bedroom
- Latch™ door hardware, with security cameras and app-controls
- Multiple operable windows with screens in every unit
- USB ports in bedrooms, bathrooms and kitchen islands
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Double Vanities
- Tub/Shower
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Island Kitchen
- Kitchen
- Refrigerator
- Quartz Countertops
- Vinyl Flooring
Expenses
Recurring
Assigned Other Parking
$225 - $300
Cat Rent
$30
Dog Rent
$40
One-Time
Administrative Fee
$150
Application Fee
$50
Cat Fee
$300
Dog Fee
$300
Utilities Included
Gas, Water, Heat, Trash Removal, Sewer
Included
Office Hours
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Nestled on the banks of Lake Erie in northeastern Ohio, Cleveland is the second largest city in the state. Boasting world-class attractions with a laid-back atmosphere, Cleveland offers residents the best of both worlds. Residents and visitors alike rave about the city’s entertainment options, from the Cleveland Museum of Art to the Cleveland Orchestra.
This city is filled with artistic and cultural gems like the Rock and Roll Hall of Fame, a city landmark featuring a wealth of interactive exhibits and legendary music paraphernalia. Playhouse Square Center hosts various shows as the largest performing arts center in the nation, outside of New York. Beachland Ballroom brings musical acts from all over the world to Cleveland. The amenities in Cleveland are endless with Edgewater Park Beach, Greater Cleveland Aquarium, House of Blues, Cleveland Metroparks Zoo, and even the house used in “A Christmas Story.
Learn more about living in Cleveland
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 5 min | 2.2 mi | |
| Drive: | 5 min | 2.4 mi | |
| Drive: | 13 min | 5.7 mi | |
| Drive: | 14 min | 6.4 mi |
INTRO is within 5 minutes or 2.2 miles from Cleveland State University. It is also near Cuyahoga C.C., Metropolitan and Case Western Reserve.
Schools
Public Elementary, Middle & High School
Grades 1 & 7-12
224 Students
Attendance Zone
Public Elementary, Middle & High School
Grades 2 & 8-12
434 Students
Attendance Zone
Public Elementary & Middle School
Grades PK-8
431 Students
Attendance Zone
Public Elementary & Middle School
Grades PK-8
377 Students
Attendance Zone
Public High School
Grades 9-12
388 Students
Attendance Zone
Public High School
Grades 9-12
358 Students
Attendance Zone
Private Elementary & Middle School
Grades PK-8
430 Students
Nearby
Private Middle & High School
Grades 6-12
1,550 Students
Nearby
School data provided by
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Cleveland include West 25 - Ohio City, located 0.2 mile from INTRO. INTRO is near Cleveland-Hopkins International, located 11.6 miles or 22 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 3 min | 0.2 mi |
|
|
Drive: | 5 min | 1.7 mi |
|
|
Drive: | 4 min | 1.7 mi |
|
|
Drive: | 5 min | 2.4 mi |
|
|
Drive: | 8 min | 3.6 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 9 min | 3.4 mi |
| Drive: | 18 min | 10.0 mi | |
| Drive: | 20 min | 11.8 mi | |
| Drive: | 28 min | 17.7 mi | |
| Drive: | 35 min | 22.7 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Cleveland-Hopkins International
|
Drive: | 22 min | 11.6 mi |
Time and distance from INTRO.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 1 min | 0.1 mi | |
| Walk: | 12 min | 0.6 mi | |
| Drive: | 4 min | 1.4 mi |
INTRO has 3 shopping centers within 1.4 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Lakefront Reservation and Edgewater Park
|
Drive: | 6 min | 2.4 mi |
|
Great Lakes Science Center
|
Drive: | 6 min | 2.5 mi |
|
Cleveland Metroparks Zoo
|
Drive: | 8 min | 3.1 mi |
|
Ohio & Erie Canal Reservation
|
Drive: | 9 min | 5.4 mi |
|
CanalWay Center
|
Drive: | 13 min | 6.6 mi |
INTRO has 5 parks within 6.6 miles, including Great Lakes Science Center, Lakefront Reservation and Edgewater Park, and Cleveland Metroparks Zoo.
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 6 min | 0.3 mi | |
| Drive: | 5 min | 1.6 mi | |
| Drive: | 4 min | 1.9 mi |
INTRO has 3 hospitals within 1.9 miles, the nearest is Lutheran Hospital which is 0.3 mile away and a 6 minute walk.
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 97 min | 80.4 mi | |
| Drive: | 99 min | 81.8 mi |
INTRO is 80.4 miles from Mansfield Lahm Airport Air Guard Station, and is convenient to other military bases, including Camp Perry Air Guard Station.
Property Ratings at INTRO
7/29/23
Great choice
Excellent construction, staff and amenities. Year 1 had some growing pains but all in all, an exceptional building with a caring management office. Recommend touring to see for yourself!
3/11/23
Problem after problem
The HVAC unit is deficient. It cannot keep up with the heat, in the summer and in the winter its even worse. Numerous apartments couldn't get above 60 degrees on the coldest days in the winter. Your electric bill will be abnormally high. At the time of writing this, this site does not disclose several things. There will be an $85 amenity fee on top of your rent. You will sign a statement about smells and noise stating you are aware of the neighborhood-important because when the restaurant in the building fires up their grills, you will smell smoke from open to close. The walls are thin! You can hear everything from your neighbors--conversations, lowering the blinds, and "private" noises. More importantly, there was no response from management and high turnover of the staff.
2/14/23
Thin Walls and No Air
The walls are so thin I can hear when my neighbor is closing their blinds or even just eating (can hear his fork clink). There’s also little to no air circulation regardless of how you set your thermostat. The floor to ceiling windows make it near impossible to regulate the temp and it becomes unbearable in the summer. Not worth the crazy price.
12/31/22
Disappointing
This is a nice building, but it leaves a lot to be desired. Once you’re moved in, it feels like this place was built in a rush. There are paint splatters everywhere, the corner of our bathroom mirror was chipped, the floor peels in some corners and is easily scratched by maintenance or your movers moving things around, but by far the worst thing of all is how thin the walls are. We could hear our neighbors as clear as day on either side and above, as if we were living together. Godspeed if you have a late night gamer or a baby as neighbors like we did. I’ve lived in much worse apartments and heard less noise. Something in the building always seems to be broken, from water leaks, to heater issues, to frequent internet outages, the mailroom is either not working or delivery people won’t use it correctly, the list goes on. The amenities do make this place feel nice, but once the pool is closed for the winter and the gym is packed with bros this place really loses its luster. Very happy we moved.
10/19/22
Not worth the price
Property management is management in name only. They are out of touch and totally unengaged with the residents. Resident concerns are generally ignored, and there is a decided lack of concern for resident safety. While Intro is beautiful on a surface level, there are many underlying construction issues: many leaks, non-functional amenities, poorly working air conditioning and ventilation systems (smoke from the attached barbecue restaurant somehow gets vented through the building), minimal soundproofing (nobody wants to hear their neighbors “having fun” at 2am), etc. This place still could be absolutely amazing…it just isn’t and it won’t be until some of the issues are addressed.
9/26/22
Loving it here
The best apartment building in the city with an unbeatable location, so many amenities and welcoming community!
Property Manager at INTRO, Responded To This Review
Hi Jane, we are happy you're having a great experience at INTRO and loving the location, amenities and community. Please reach out to our on-site office if we can help with anything!
9/23/22
Does not live up to its potential
The Intro promises luxury living and best in Cleveland amenities. As a current resident, I take no pleasure in saying that I feel misled and kind of silly for signing a lease here. Let's start with the rooftop pool and hot tub deck. The crown jewel of the amenities. In the summer, the pool was great. The hot tub got off to a rough start with some recurring maintenance issues but was still enjoyable. The Intro promised many residents that the hot tub would be open year round, only to abruptly announce its indefinite closure in early September. Supposedly its for maintenance - which is certainly believable, but apparently it will be remaining closed until Memorial day - which makes it sound more like a cost saving closure or a lack of permit preparation that would indicated dishonesty from the start. Onto parking. It's the city, so I don't fault the Intro for the lack of available / safe guest parking. However, I do fault the Intro for telling residents that parking permits would be available to purchase at any time during their lease, only to renege on that offer in order to preserve parking spaces for the sake of leasing vacant units. A final point i'll make is that units and common areas in building are really not maintained to even a loose standard of luxury. Appliances take weeks or even months to be repaired/replaced. Units look nice but definitely have questionable quality in terms of vinyl flooring, paint, and sound insulation Common areas are not taken care of. For example, the gym is frequently out of cleaning supplies and complimentary water bottles. Hallways and elevator areas are not disgusting, but are not clean. There is the occasional ceiling tile missing and the occasional water leak. At least one common area is still unfinished, allegedly awaiting supplies. When guests voice their concerns on the community app, their posts are deleted citing negativity. I suppose there are worse places to live in Cleveland, but it really is sad to see what could have been the best apartment building fall so short of its potential.
7/29/22
Couldnt ask for better
The location, amenities, and staff are perfect! This is the definition of a perfect facility
Property Manager at INTRO, Responded To This Review
Thank you for your kind review! We are glad you are enjoying the location, amenities and staff. Please reach out if we can help with anything during your time here!
7/6/22
Not Worth It
The amenities are incredibly nice but since moving in, I've had problem after problem with my apartment. The walls are so thin here that I can hear my neighbor clink his fork on his plate while he's eating and can clearly hear every word he says when he's on the phone (and he's talking at a very normal volume, it's just that the walls are literally THAT thin). There's no way you could have anybody over to hang out without getting some kind of noise complaint. Additionally, a lot of the appliances don't work (ex. ice maker, oven) and there have also been some problems with the plumbing. Honestly this place is way overpriced, you feel like you're living with a stranger, and half of the appliances in your apartment don't work. Heavily considering moving out or subleasing and I just recently moved in.
5/24/22
Most Walkable location in Cleveland
The building is located on west 25th and lorain--this puts it right across the street from the West Side Market, along side the most restaurant dense portion of the city, and a block over from Dave's super market.
Property Manager at INTRO, Responded To This Review
Thank you for your review of INTRO's location. We agree that it is the best in the city!
3/15/22
Location, Amenities, Staff, LEED Gold
The location is equidistant between 90, downtown, and the Shoreway. West Side Market literally across the street. Great food, beer, and nightlife options all within reach. RTA Rapid and Towpath trail nearby. This is an amazing and unique space in Cleveland. The staff has been nothing but accommodating, passionate, and highly competent. All these facts are enough to recommend this place...but the environmentally conscious building methods and LEED Gold certification goes the extra mile in living up to a higher standard.
Property Manager at INTRO, Responded To This Review
Thank you for your kind review! We agree, the location cannot be beat. We're glad to hear you're having a great experience with Intro's staff and you're enjoying the environmentally responsible aspects of our building. Please don't hesitate to reach out to our on-site staff if we can help with anything!
12/18/21
The best
We have yet to move in, since the building is still under construction. However, we absolutely cannot wait. No amenity was left out, ever detail has been accounted for. And the leasing office team is so warm and friendly.
Property Manager at INTRO, Responded To This Review
Thank you for your review! We hope that you are having a great experience. Please reach out to our on-site management office if we can help with anything! Cheers
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Which floor plans are available, and what are the price ranges?
INTRO has studios to one bedroom with rent ranges from $1,390/mo. to $2,898/mo.
Can I see a model or tour INTRO?
Yes, to view the floor plan in person, please schedule a personal tour.
What neighborhood is the property located in?
INTRO is in West Side Market in the city of Cleveland. Here you’ll find three shopping centers within 1.4 miles of the property. Five parks are within 6.6 miles, including Great Lakes Science Center, Lakefront Reservation and Edgewater Park, and Cleveland Metroparks Zoo.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
2075 W 25th St
Cleveland, OH 44113
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