Lakepointe Apartment Homes

Heat and hot water is included. That’s a plus for me

I would rank this complex as mediocre at best. From the entire process of touring the complex, moving in, living there for a year, and moving out there was always added inconveniences and unexpected costs. When coming to look at the complex while we were still apartment shopping - times for tours were very limited, especially for someone working full time and moving from out of the area. When we finally did make an appointment (which caused us to need to take PTO from work) the apartment manager wouldn’t even let us see an apartment. She showed us photos she had “just taken” of an apartment that was vacant but still wouldn’t let us go in. We said we wanted to think overnight before we put down our deposit- called first thing in the am to say we wanted it and offered to pay deposit online- they refused and made us drive out with a check only to find someone else came in quicker than we could and they had already rented that apartment. We ended up having to extend our prior apartment 2 month to be able to get a unit that we wanted. Move in was very rushed and the move in inspection was VERY uncomfortable. While living in the apartment you can expect to get regular texts and emails “reminding residents to pick up their dog poop” use extreme caution in the grass - there is always a TON of dog poop all over- especially in the winter. Walls are very thin. They are pet friendly which is nice though - but do expect to pay your fair share between the non refundable deposits, monthly fees, and move out bills. The AC is not sufficient for the apartment size- it doesn’t cool the bedrooms. The move out process was very pressured. Management started texting us 5 months before our 12 month lease was up - I told them we had three months to decide and would be sure to let them know with at least 2 months notice. This wasn’t good enough for them- we got 5 more texts and three letters on the door continually asking. Once we did move out they were complete sticklers on returning your security deposit. They charged for EVERYTHING possible, dirty microwave top $30, dirty oven door $25, etc etc. they even charged us $25 PER slat for blinds. Everyone knows those blinds are super cheap and poor quality and fall off with normal wear and tear of opening and closing, they literally cost $2 a piece. We had 4 damaged (one in each bedroom and 2 at the sliding door) and were charged $100! Absolutely absurd. It’s clean at move in, and will get you by if you need an apartment

Management When I was there has had 3differwnt managers and they are never around and don’t communicate with their tenants. They have on numerous occasions ignored maintenance calls. The original maintenance guy they had was amazing but now maintenance is never around. The apartments are nice and all but the turn around since I was there has been a lot. I left bc I refused to take their lack of respect for their tenants

It's a very nice place to live, bulidings are clean and you become a big family with your neighbors. There is a park for your kids to play at and the matience keeps up on everything. I love it!

I love it here! The bedrooms are spacious and there is a ton of storage space. 1 1/2 bathrooms is another wonderful plus! The kitchen is open with new appliances, and the marble countertop completes the look. Just when you think it doesn't get better, the balcony off the living room is a perfect place to sit and read a book. The complex is a pet-friendly place, great for your furry little friend to live with you. The neighbors are always friendly and helpful as well. The area itself is quiet and peaceful. It is only 10 minutes from Cicero and about 15 minutes from the city of Syracuse. It is the perfect distance, not too far from everything, but just enough to get away from it all. I would highly recommend this apartment complex to anyone!