Lakes At Ridgeway

The gate to get into the apartment is broken, the security guard just suddenly stopped patrolling the apartments. There is a high crime rate in the area and the apartment is down the street from several schools! There have been several break ins and the apartments have taken no steps to rectify that! The upkeep is terrible. The pool have never been in service. The lake is rarely cleaned, the the trash overflow everyday sometimes the trash will go two weeks without being tended to. Whenever it rain the parking lot floods severely; The maintenance take forever to respond to tickets even after filing multiple complaints. The apartment have flat paint so it is hard to clean the walls, Every summer the air goes and every winter the heat goes out and the tickets never get an immediate response. The ceiling are caved in from the rain i suppose and there is mold throughout the apartment. When I submitted a ticket they sprayed a white paint over it. The hot water goes out quickly; A hot shower will last only about three to five minutes. There is a huge roach problem here as well. The electric sockets are pure trash! There are several electric sockets that are blown in my apartment the socket actually went in flames! When I called a ticket in the guy came over the to replace the cover of the socket.

By far the worst apartment experience I’ve have. Management is unprofessional the new Office Manager has by far the nastiest attitude. I’ve had water leaking for months. They “fix it” vacuum the water up and swear it’s fix to the point where a small leak not had covered almost half of the floor. Bathroom has leak in ceiling so whenever it rains I have to remove my items if I’m able to. I get letters about new ways to pay rent, about the towing of vehicles, trash alerts, but they won’t fix nothing. Looking for a way out so please don’t move here unless it’s your only hope. And I put one star because it wouldn’t let me leave it as is.

Don’t go off of these reviews on here! I put in an application, paid the fee, and they rented the apartment 2 days after I applied for it. When I attempted to call the apartments to cancel my application and get my money back (since they rented the apartment) I couldn’t get in touch with anyone because the numbers won’t work! Don’t waste your money!

When I first moved in it was alright but then my dishwasher stop working and my a/c stop working and it took them forever to fix it then when it rained my apartment started to get mold growing on the side of the door it took them 2 1/2 months to come do something about it and they didn’t fixed it they just painted over it and oh you have to pay for your water and trash which is crazy because my hot water always ran out before I could get a decent shower .Don’t move here they don’t care about their residents only the money you give them!

All five star reviews seen anywhere online pertaining to these apartments are lies. Be warned, management spends more time writing false reviews online then working on upkeep for there residents apartments. Theft, Leaks,Bugs, Swamp Lake, Overflowing Trash, No Security, Drug Deals, and Shootings every other Day. RUN.

Written 07/05/2018. The amenities they have listed are not accurate. Yes, they have a pool; but I have lived there for three years and the pool has never been open for use. They mention a community lake for fishing. The lake is very under maintained, fish are not restocked, algae has overrun the lake and it's little more than a swamp at this point. The security gates are always broken. The picnic area the mention is non-existent; and the professional and friendly staff are far from that. I had some questions about my lease renewal the "girl" in the office yelled and me and said" I'm not answering any more of your questions, if you don't want to sign it then don't sign it". The "manager" chimed in and did not correct her employee and actually yelled at me too. I wrote a letter to the management company explaining the incident and no response from ROCO Realty. My AC unit has been leaking into the kitchen for over a month now and I have reported this 4 or 5 times and it's still leaking. The water services they say is included in the rent well I can say when the water came on a separate bill I paid maximum $33.00 for water in a 3 bathroom apartment. Now that its included I pay about $90.00 a month for water. No one can explain why the water bill tripled. The only good thing about this complex is the spacious units. I have not been able to find a place with this much space and is the only reason why I am still here. You decide if the space is worth the headache.

Don’t do it...moved there for 7 months got burglarized 3 Times. Don’t do it.

Theft...mold...green pool.. Sewer overflow..and the police are there daily...not for good reasons.do not rent from them....Run

I loved my apartment but the maintance people sucks and they have a serious lack of security. Security guard on duty but does absolutely nothing!!!

This apartment look so good and quite. I would love to move here. I have only one child and she would love it here also. The apartments are so beautiful.

This Apartment is a great place to raise a child it is very peaceful and quiet I will recommend this apartment to all my friends