Alister Galleria

Lots of noise at the night which really disturbes us on work nights since our children refuse to wake up since the had less sleep. But other wise people are nice.

Better have wheel locks for that car because boy will people come take your tires and management will look into getting cameras after they get stolen again

Amazing community. Residents and the office team has continuously helped me while I was moving in over this weekend. Very quiet community as well.

The units are beautiful/spacious, it’s a nice community, and maintenance is so quick and easy to work with. I’d recommend Alister to anyone!

I enjoy the quiet atmosphere, clean and maintained grounds. Property managers are amazing. Thus far no major complaints. Could have more Maintenance personnel, but the Maintenance team is very helpful and knowledgeable of their tasks.

Great place to live!!! Well maintained. Nice amenities. Spacious apartments. Up to date appliances. Washer and dryer. Crown molding. Ceiling fans.

Very clean areas, office and maintenance people are so helpful and kind…this is a very good place to live, it’s safe and close to mane restaurant and shop stores

The community has a very family like feel, as all of the neighbors watch out for each other. Thr community is very pet friendly as well. Love the gym

Safe place to live and nice neigbors, the management always create activities for the residentes to socialize and enjoy along with all our families.

Excelente, nunca he tenido ningún problema, es una comunidad bien tranquila donde todos nos respetamos. Ademas me encanta que el condominio siempre se mantiend en las mejores condiciones

I'm very content, the grounds are very well maintained, and clean. Quick responses from maintenance team. The ladies in the leasing office are amazing and very nice.

It's been 5 weeks today that my 3 maintenance requests have been open. One of them does not require any part to be ordered, they just needed to send someone to take a look. I have called the office multiple times, sent numerous emails, and even visited in-person. But nothing happens. I refuse to believe that the two (sometimes one) mainetance guys have been dealing with emergencies for the last 5 weeks! Do better, Alister Galleria! No wonder most of your residents are moving out!

Good place to stay with people that are nice but one thing is at the night I’ve live it is frogs croaking and because of that sometimes I can’t sleep

I regret to say that my experience at Alister galleria has been extremely disappointing. Here are some of the major issues I've encountered: Cockroach Infestation: The cockroach problem here is out of control. Despite multiple complaints to management, the issue persists. It's incredibly frustrating and unhygienic to deal with these pests daily. Hot Water and Water Outages: There have been multiple instances of hot water issues and even complete water outages. You get around $150 a month for water and sewage bill in addition ($50) to mandatory valet trash, gas, etc. Bad Internet Connection: They have ATT Broadband which gives only 25-30 mbps. They have tried to put Verizon wireless internet but it is equally bad giving very less speeds and terrible to work from home. General Property Maintenance: The overall maintenance of the property is severely lacking. Common areas are often dirty, there is trash and dog poop scattered around the complex. Old, Faulty Appliances: The appliances in the apartments are outdated and frequently break down. From the refrigerator to the stove, to ac everything seems to be on its last legs. Maintenance requests for these issues take an unreasonable amount of time to be addressed. Security Concerns: There are significant security concerns within the complex. The gates are often left open or are non-functional, and there have been several incidents of break-ins and thefts. Non-Functional Outdoor Grill: The outdoor grill, which was one of the advertised amenities, has been broken for months. It’s evident that there is no urgency or intent to repair it, depriving residents of one of the key features promised. Poorly Maintained Swimming Pool and Jacuzzi: The swimming pool and jacuzzi are consistently dirty and poorly maintained. Ineffective Property Management: The property manager is unresponsive and unhelpful. They rarely address resident concerns in a timely manner and show little interest in resolving ongoing issues. Communication is poor, and it feels like residents' complaints are not taken seriously. Overall, living at Alister galleria has been a stressful and disappointing experience. The property manager lives in the community and gives all kind of tours. I would not recommend this place to anyone looking for a clean, safe, and well-maintained living environment. Save yourself the trouble and look elsewhere.

Do not stay at the Alister galleria!!! They have ROACHES!!! And they do not care that they have ROACHES!! They claim to have pest control but there are many bugs!! The water was off for OVER 24 HOURS and they just expect the residents to call 311 for us to do their jobs apparently. Also the GATE IS BROKEN and as a woman I don’t feel safe with everyone just having the ability to access the community. PLEASE do not sign a lease here because they will do everything to make it as difficult as possible to get out of it.

I have been living here for 3 months. I wanted to wait to post a review to get a balanced view. Overall my review is positive. Luella and Paige, and the staff here have been responsive to any request I have made, and I really appreciate that. They have a great gym.

Alister galleria is a beautiful community in the uptown area. They have recently renovated the homes and amenity areas in the community

I loved the property very much, they are pet friendly and have things other places do not have (doggy bags outside and a carrier)love a community that cares about their presentation!

The water is out every other week for the last 3 months. They used to be a very nice place to live, but the new management has been price gauging all the residents. Within the last week we have been surcharged for having a laundry basket next to our washer/dryer in OUR patio, then having guests shoes outside OUR front door. They have even started charging you if you have a bike. Crime rates have significantly increased and the property regularly looks like trash, other than when they have their tours. Would highly advice against moving here.

The community is such a nice and clean place close to lots of stores and shopping. The office staff always takes care of me and my work requests. I highly Recommend Alister to everyone

These are great apartments in a great area. They are a bit older, but the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.

I love the pool and new fitness center here. The office is very kind and maintenance does my work orders quick

I've lived in apartments where the office did not care. The ladies in the office are lovely to me, and any issues that have come up are usually fixed the same or the next day. So, I know a thing or two about how a tenant should not be treated. In this case, I'm learning more about how we should.

I currently live at Alister for about 6 months now. What sold me on signing a lease was the pictures online of the property, you see I relocated from Florida because the rental market is so much cheaper out here in Houston. I called the office prior to moving here to inquire about a video walkthrough but they were alway to busy to do one with me. Days passed by and It became crunch time for me because I had a moving date to relocate over to Texas at this point.You may read from the previous reviews how nice the staff is, which they are; the ladies in the office are really sweet, but kindness doesn’t solve unlivable condition in my apartment.The problems I am facing is not having hot water, I’m talking none at all- in my master bathroom shower, thank god I live in a 2/2 where I may shower in the other bathroom. I have sent in numerous maintenance request all of which, the maintenance man comes out tells me there is no fixing my problem and then leaves. After several attempts to get issues within my apartment fixed, and there are multiple issues, I gave up.. not only have both the property manager and the assistant manager came out to my apartment, took pictures of the problem and told me kindly that they will be on top of getting my apartment up to the standard, and everything will be fine, I have yet to get a call back or visit from these “nice ladies”. So the problems continue; my dishwasher doesn’t work, and is now roach infested because of the water that is pooling in the bottom; the faucets in the kitchen, which only got changed a few weeks ago after 3 separate maintenance orders and 5 visits to get the job complete. The first faucets had so much mild buildup you couldn’t turn the faucets for the dual sinks, well the new faucets doesn’t have any water pressure and no hot water. OMG the upstairs neighbor are so loud! I’m talking about the stomping level sounds like the roof is going to fall on me any day now and this will take me out of my misery for living here. The neighbor above me have no respect for others, they allow their children to run and bang all hours of the day, and I do have voice recording, which I have shown the property managers. Please don’t make the same mistake I did! Don’t move here it’s not worth the price!

I've lived here for over 1 year and my experience has been amazing! The staff promptly replies to any inquiries. They take pride in our complex. The grounds are kept clean, host fun events, and bring a sense of community to our little neighborhood. I feel safe living here. I would recommend Alister Galleria and besides it a gorgeous place to live! The waterfall and palm trees are gorgeous!

I went to visit my friend at her new apartment and needed help to locate her apartment, (my friend had felt asleep and was not answering) so i went in to the office to ask for help. A young lady name Paige was on site and kindly she went out of her way and walked with me to located my friend. Paige was really nice with my kids and dog offering them water and snacks. I am glad my friend move in there, apartment look nice, spaces, and update and stuff were great.

Being a GM for a local and well know fast-food establishment, I can say that I know a thing or two about customer service. This by far is the best customer service I received from any other apartment I've visited this week (maybe in my lifetime)! Page was welcoming and very informative in helping me understand the process and what to expect when I move in. Thank you.

Recently visited this community, my sister is looking for an apartment and I tagged along for support. Very clean community, the office staff was the best out of any location we visited. If I was looking for my own apartment, I would consider leasing here first.

the office staff is cool and very helpful. I come and get coffee everyday and the ladies are always nice! Jose is great also responded to a leak in my apartment within 10 minutes. He’s a life saver!

Been here for years and nothing can even come close to the amazing property and awesome staff like Allister

If you want a family ?? oriented place to call home, come to Alister Galleria! I love this place, honestly best customer service on the planet!

Absolutely love the ladies in the office, they’re always here when you need assistance. Great location as well!

Small quiet place. Management and maintenance always friendly, always professional. Any concerns get addressed in a timely manner.

this is a cool place to live it's near the galleria mall and nightlife in Houston

Thank you, Jalyn, for all you did to assist me with moving in. Moving from Iran and not knowing what to expect when I arrived was very uneasy. But, to my surprise, Alister Galleria was everything the photos portrayed and more. You are a beautiful person, and I'm thankful for all your help.

I was offered wine when I toured and it definitely set the tone for the great staff as well. Jalyn was easy to talk to and understood all my needs and was able to accommodate me accordingly. The property was beautiful I can’t wait to move in and enjoy the pool and new gym!

the maintenance is awesome! The ladies in the front office are the best extremely helpful. I enjoy living here!

The ladies in the office are super nice the apartments are clean and quiet.

This is a great community and the new company aims to please the residents.

I toured this community recently and absolutely LOVED it. The apartment home was move-in ready with upgraded looks to it. The pool was beautiful and they had people updating the flowers all around the buildings. I even had a resident stop me and tell me how much they loved living here and that I would too. The apartment was out of my $1200 budget but I would lease here in a heartbeat I just need to save money.

Jalyn took her time to make sure that I had the home I wanted as well as needed. By being empathetic to my needs, I felt as if we had a connection, building a working relationship I could trust. I could see myself actually living in a community such as this. It has exactly what I want, and that is whatever I need, within walking distance to the Galleria Mall.

Water is always shut off.... constantly changing staff and they're allowing anyone to live here... not caring at all about the safety of the other residents with children!! Do not fall victim to Leasing here!!

I love Lincoln Galleria apartments. I’ve lived here for over 10yrs and I’ve always felt safe and the staff is great; From the office personnel to the maintenance. Highly recommend :-)

Clean, safe, affordable and accessible to hot spots in Houston.

The only issue with your property is the frequency with which the water is turned off for repairs.

With the professionalism I have encountered with Eileen and Priscilla. I am more than impressed. They have made this transition from Dallas back to Houston as stress free as you can imagine. I would definitely recommend Lincoln Galleria to anyone in the market for a place to live.

Maintenance response very good. There are bigger issues that impact overall experience —dealing with residents pets- noise and waste. Also the community noise level after hours has been on a slow rise. Security could be Improved.

It is the perfect location with the perfect amenities! Excellent neighborhood!

From my visit, it seemed to be a nice facility that has a lot to offer at a great price.

Because of very close uptown, markets and etc. And we find a good looking house that what we looking for, your team is very professional. We want to be a part of this apartment! Regards Murat