Los Robles Apartments

Very nice apartment community, great resident events and apartment office staff is very friendly and willing to help.

A carrier left an oversized package on the first floor (I live on the 3rd) and when I asked the office for assistance they were quick to help, no questions asked.

I had the pleasure of living at Los Robles last year, and I recently experienced a situation that truly showcased the amazing community there. I accidentally shipped a valuable order to my old address, and I was fortunate to have a wonderful neighbor in my previous apt who kindly returned it to the office. Rebecca, in the office, was incredibly helpful—she answered my call this morning and made the process of retrieving my items seamless. The staff and residents at Los Robles are genuinely honest, helpful, and kind. I can't recommend this place highly enough!

This is my first time living in an apartment at the age of 55. I’ve heard the horror stories of other complexes and Los Robles, the GM Justin, and his staff/maintenance are beyond exceptional. Maintenance request our deal with my experience within 24 hours. My initial intention was to be a short term one year rental until my daughter graduated college but I’ve been here going on three years and absolutely love the community, cleanliness, exceptional staff, responsiveness and the layout of the apartment. Truly feels more like living in a high-end condominium complex.

We absolutely love living here, and one of the biggest reasons is how awesome maintenance is. If we put in a request, it is normally resolved same day. They communicate well and always clean up after themselves. They are kind and professional. One of the biggest reasons we continue to re-sign leases. Management is also really kind and helpful.

Decided to stay another year because the community is very nice. Clean and safe. I like the area and its very close to everything. Target. HEB. and Walmart. This place is great!

I fell in love with these apts the first time I came to visit. I knew this was going to be my new home. Special thanks to the office folks, Justin who is the general manager was so kind to personally assist me. He was so very sweet and took me around showing me everything. He also introduced me to Lori who helped me apply for my apartment. Wonderful people all around. I am happy with everything. I love the wine events they host in the office. I get to meet all the neighbors and chat. Such a great time. Thank you again for making it the best place to live.

Absolutely love the apartments and staff. Lori and Justin are always happy to help. Always friendly and awesome resident events every single month! Definitely recommend.

I couldn’t have asked for better experience. Words do not describe how much I love this place. I was lucky to get in because they were full to the max. Very glad it worked out. Appreciate the help from everyone in the office for making this happen for me!

Yesterday, I moved from a third floor apartment to a first floor at Los Robles. The office staff, Lori and Rebecca, facilitated this move since my previous lease had not expired. I have bone-on-bone knee pain and surgery is not on my horizon so the first floor move will make my life much easier. I am happy to continue to live at Los Robles.

This is our second year here and we are in love with the apartment, as well as the staff and everything they offer here. The grounds are always clean and well- maintained. Beautiful landscaping. All of the staff, especially office staff and maintenence team are AMAZING, friendly, and responsive. We recommend this complex to everybody we know.

If you’re looking for an apartment to live at this is the one. The whole staff is so friendly. I have had 0 issues. Lori always answers all my silly questions, Rebecca is always reminding me of events going on within our apartment community, Justin is always walking the property and making sure everything is as it should be. Gilbert is the sweetest maintenance man and will complete your work orders QUICK. I give this apartment 10/10….I am currently renewing my lease for another 13 months!!

Very impressed with the pool and how clean they keep it. The amenities are very impressive as well, including the fitness center and dog park. I can’t express how amazingly the community feels and looks. The office staff is amazingly friendly. They always go the extra mile to help. Thanks!

Love how clean they keep the community. The pool is absolutely beautiful and always clean. The staff is very friendly. Always willing to help. The apt is also nice. Its perfect for me and my son.

Los Robles has been a great experience for me and my family I have nothing but great things to say about the staff and the attention to detail they provide recommend living here 100%

I recently moved into Los Robles and can't complain. The leasing office was extremely friendly and welcoming. The move in process was so easy! My dog loves the huge dog park, there's so much room for him to run around. Definitely recommend!

I absolutely love living at Los Robles Apartments! From the moment I moved in, I've felt right at home. The community is beautifully maintained, with lush landscaping and well-kept common areas that make it a pleasure to walk around the property. The amenities are fantastic, including a sparkling pool, a fully-equipped fitness center, and a cozy clubhouse perfect for socializing or relaxing. The apartments themselves are spacious, modern, and thoughtfully designed, with high-quality finishes and plenty of natural light. Maintenance requests are handled promptly and efficiently, and the office staff is always friendly, professional, and willing to help with any concerns. One of the best aspects of Los Robles is the sense of community. There are regular events and activities that bring residents together, creating a warm and welcoming atmosphere. The location is also great, with convenient access to shopping, dining, and entertainment options. Overall, Los Robles Apartments provide a wonderful living experience, and I highly recommend them to anyone looking for a comfortable and enjoyable place to call home.

I recently had the pleasure of staying at Los Robles Apartments in San Antonio, and my experience was nothing short of exceptional. From the moment I arrived, I was impressed by the beautiful landscaping and well-maintained grounds. The attention to detail is evident in every aspect of the property. The apartment itself was spacious, modern, and impeccably clean. I loved the high-quality finishes and the abundance of natural light that filled each room. The kitchen was a dream, equipped with all the appliances I needed and plenty of storage space. One of the highlights of Los Robles is the fantastic array of amenities. The fitness center is well-equipped and perfect for maintaining an active lifestyle. The swimming pool area is like a resort, providing a relaxing escape with comfortable loungers and a serene atmosphere. I also appreciated the secure parking and the convenience of having a laundry facility on-site. The management team deserves a special mention for their professionalism and friendliness. They were always available to address any concerns and went above and beyond to ensure my stay was comfortable and enjoyable. It's clear that they genuinely care about the residents and take pride in their work. Los Robles Apartments is also ideally located, with easy access to shopping centers, restaurants, and major highways. It's a perfect balance of tranquility and convenience. Overall, my experience at Los Robles Apartments was outstanding. I highly recommend this community to anyone looking for a comfortable, stylish, and well-managed place to call home in San Antonio.

So glad I was referred here by a close friend and I couldn’t be happier. This place has it all. Perfect location. Perfect service. Very prompt attention as soon as you walk in the door. I opted to go with a small bedroom, which is perfect space for me. My apartment came with a washer and dryer. I have a great view of the pool. Although I must say the pool is extremely beautiful. At times, it could be very noisy, but I also understand it’s a place to relax, relax and unwind and have a good time. I plan to stay here for a long time. Highly recommend.

Beautiful property in a great area. I visited this community last week and was throughly impressed. The apartment was superb, the pool was amazing and most importantly the staff was awesome. Special shoutout to the manager Justin, who took time to talk to me. He was super inviting, and extremely friendly. Honestly I have never had a manger come out and greet me (that’s because I had seen four properties this past week). Justin and his staff is the reason I will be choosing Los Robles as my next home

Moved in a year ago and very happy thus far. Very clean and well kept. I plan to stay another term. Thanks You.

I recently had the pleasure of staying at Los Robles Apartments, and I must say, my experience was nothing short of exceptional. From the moment I arrived, I was impressed by the pristine condition of the grounds and the overall cleanliness of the complex. The landscaping is meticulously maintained, creating a welcoming and serene environment. The walkways and common areas are always spotless, which speaks volumes about the dedication of the management and maintenance staff. It's clear that they take great pride in ensuring that the community remains a beautiful and enjoyable place to live. Inside the apartments, the attention to detail continues. My unit was impeccably clean upon move-in, with every surface sparkling and no signs of wear and tear. The modern fixtures and appliances were in perfect working order, adding to the overall sense of quality and care that Los Robles provides. Additionally, the communal amenities, such as the fitness center and pool area, are regularly cleaned and well-maintained. This not only enhances the living experience but also fosters a sense of community among residents. Overall, Los Robles Apartments offers a wonderful living experience with its commitment to cleanliness and maintenance. I highly recommend this community to anyone seeking a pleasant, well-kept place to call home.

I've moved every single year for the past 10 years (ridiculous I know) so I have had a lot of experience with all different kinds of properties, landlords, property managers, etc. so trust me when I say that these people on the grounds at Los Robles have your best interest at heart. From Monica in the front office to Gilbert and the maintenance team, they're all very very understanding with any day-to-day issues or complaints you may have. I was always met with open ears no matter the problem (and there were NOT very many..). The property itself is beautiful and well-kept. The only complaint I would have is how often they mow because it's noisy and I work from home... but that really is it! I only had to move because of my job but would have loved to stay longer. Overall I felt that the property was very safe, and dog-friendly, has clean amenities, and is regularly patrolled by security or police. You won't regret moving in here!

This place has to be in the running for the worst management in the country. Not helpful at all, say their open from X to X, but never answer phone calls, never answer emails, and never in the office either. They can call you and leave a voicemail, but if you try and call back a minute after, they won’t answer. Signed a year lease in the summer, and then called me in the winter to ask why I haven’t moved out yet? They either lose certain files or just don’t care, and will call and charge you 11 months saying they never had it on record. Even if you provide them what they’re asking for, you’ll still get a call a month later asking/ charging for whatever it is they claim they don’t have. I could go into so many details about management but hopefully you understand that they are just terrible. Other than that, the apartments are nice, most people in the community are nice, nice amenities etc. However being on the bottom floor there is a major bug issue. Not harmful bugs, but who wants their home swarmed with them? (Tried to call management about transferring units, 2 months later and no reply). If it wasn’t for me moving every year for the last few years, I definitely would’ve been long gone and away from this place but I thought it would be nice to not have to do that again, and I’m very much regretting that decision.

Current resident here. The walls, floors and ceilings are so thin you can hear EVERYTHING from your all of your neighbors. My next door neighbor actually broke his lease and left the complex it got so bad for his family. Many neighbors are highly inconsiderate with regard to noise and unfortunately asking management to do anything about has been hit or miss. Agree with other reviewers about everything being cheaply made. It may look nice from the outside, but do not be fooled. Also, the trash situation is terrible. The dumpster might as well be the city dump on trash day. No one even bothers to put their trash in the dumpster, they just throw it on the ground. If the dumpster fills up and people are just dumping it on the ground and sometimes making it flow into the parking lot, then you'd think they'd add a second dumpster somewhere else on site! My lease is up in about 6 months and I'm doing my best to put up with this situation. As much as I don't want to move again (and break my lease), I'm almost to that point.

-Water is HARD, leaves stains on sinks and walls AND literally smells terrible like sewage -Raise rent every few months -ALWAYSSSSS Charge you random fees for and blame it on forgetting to charge it months ago -Switched to a new leasing company and they have been unorganized over a year -Walls thin, can hear neighbors talking through the wall

Los Robles is top notch, love living here and office/maintenance staff is excellent.

The property is gorgeous and the staff are wonderful.

Nice area but not worth the price of rent. The walls are far too thin and things break so easily. We’ve had several drawers break, our fridge handle has come off several times, doors and locks need greasing, heat/air is constantly running so insulation sucks, and there’s a massive crack in our ceiling. All things that should not happen with an apartment only a couple years old. A few months since moving in there was a new management company and there were times I emailed and never got a response back. Communication just isn’t there bc they don’t keep you updated with what’s going on around the community. The valet trash company is horrible. With management change a new trash company came and we had to turn in our trash can and recycling from the first company. This company didn’t provide recycling which is unfortunate. They’re supposed to come 5 days a week and you’re lucky if you get 3 days. And when they haven’t come in a couple days they have the audacity to leave you a note letting you know not to put your trash bags on the ground…I guess you’re intended to stack your trash bags up from the day(s) they didn’t come? The only good thing is maintenance they’re the friendliest people you’ll ever meet and they’re the same men from the previous management company so that makes sense bc steadfast management is not it.

The walls are paper thin. Everything is cheaply made. Cars get stolen. And you hear every detail of every conversation of your downstairs neighbors and them walking (yes downstairs). Management never solves your problems just keep giving fake promises. Worst place I've ever lived in. Do yourself a favor and stay away. Don't get fooled by the appearances

We moved here from El Paso, Tx in March 2021 & couldn't be happier in our new home!!! Everyone is so nice & helpful with any of our needs! This Property is Beautiful & we did everything online! Jaime is who I worked with & he was so patient & Super Helpful! Maintenance is wonderful also! They come right away! They also have all kinds of activities here that have been fun so far! We Absolutely Love living here!

Everything looked peachy at first.. until I moved in. The apartments looked great at first, but the leasing agent insisted that my actual unit would not be ready to view until close to move in. That was the only week I was in town, so I signed. Bad mistake. My actual unit was dirty, and the construction quality was sub-par. Their apartments may be new and cheaper than others but it's clear that they used cheaper material and labor. Not their fault. I should have taken more time to look at the details. Don't be a fool like I was.

Our experience with Los Robles has been excellent from the very beginning. We had originally applied for a unit in the 2nd floor, but decided on switching to a unit to the first floor. The staff was able to meet our request within minutes and were able to make the switch without any hassle. Then within a few days from our anticipated move in date, the unit that was assigned to us had a minor issue detected during inspection; therefore they were kind enough to discuss the issue and change our apartment to another one. This apartment complex has everything that we were looking for and the staff has been very courteous and friendly. I highly recommend this apartment to my San Antonio friends and family.