Lucera Apartments Homes

First of all the management staff (Lynn) are really helpful and pleasant. I had some small things repaired in the apartment and the maintenance staff was there the next day! Maintenance is very helpful and courteous. Very efficient. Brandon suggested I may need black out curtains for my patio window because I am on the west side and I get lots of afternoon sun. He measured the patio window so I could get the right size drape and bracket and he even is going to help me install it over my patio blinds! The grounds are very clean. My apartment was very clean upon move in. My neighbors wave and say hello. No unusual neighbor noises can be heard from inside my apartment. This move in has been one of the most pleasant ones in a very long time. You will be happy here!

The management is unresponsive and rude and when we moved in all of our cabinets weren’t aligned and when we asked for them to fix it all we got was a blank stare from the manager

My daughter's apartment, which I cosigned for, had a roach infestation. The apartment was sprayed 1 to 2 times yet the roaches were still terrible. After many unresolved complaints from my daughter she was let out of her lease.

Roach infested units. Disregard for your well-being and pets'. It took over 2 weeks and 6 complaints before they fixed the knob on my shower. They'll schedule and confirm services with you, then 24 hours later leave a note on your door asking to reschedule. They don't tell tenants about new management, office hours, or technical issues that won't allow you to pay rent. The 3 office ladies don't talk to each other; you'll call with an issue, then call back after not hearing anything and nobody knows what you're talking about. They'll boast about their Mesa PD safety requirements but SWAT just came busting in and dragging 2 guys out of a unit this past Saturday. Half the time the gates don't even close. You'll pay too much, for too little space and too much stress. The owner promised me concessions off Oct rent and now they "changed their mind." Rather than move me units, they offered to let me out of my lease 5 MONTHS EARLY?? Who does that? Sounds like someone is concerned about legalities. It's been the worst customer service and living situation of my life. Incredibly unprofessional and rude.

Pros: - Gated community (though people almost always tailgate to gain entry) - Well lit - Covered parking for residents - Friendly staff - Grounds are kept clean - Washer/Dryer/Dishwasher/Refrigerator in unit Cons: - Old A/C units (mercury thermostat) - Very, very loud (single-paned windows that barely keep noise out) - The patio door blinds are vertical, and will fall/break off very easily - Bugs (They supposedly spray every now and then to keep bugs away but they haven't so far; Found a few bugs/roaches in my apartment over the course of a lease)

the grounds are nice but my inside of my apt has old carpet the bathroom need some TLC

This Apartment complex is everything you could want. A gated community.The grounds are nicely maintained. 2 pools with tables, chairs and umbrellas, a weight room, a play area. Well lighted parking for coming and going at night. The staff is always polite and helpful. The maintenance crew is always prompt to complete an order. Its a child friendly community. In case you do not have computer access or need faxing they have a social room that can be used. Social events are sometimes done to bring the community together. Close to grocery store, drug stores and bus transit.

Although I just started renting here at these well maintained apartments I already feel at home. The landlord is really friendly and will do everything in her power to make sure your apartments are in great shape 24/7. I also love that they come with microwave, a fridge and a stove. Not all apartments provide all three. With its pools and 24hr fitness center, I wouldn't want to be anywhere else. They also allow pets!