Lumen

My resident experience has been great so far. My service requests are answered in a timely manner, I feel safe, everyone is nice and the concierges are excellent! I enjoy living at Lumen.

Amazing experience ! They are really nice and kind every time I see them . Sometimes I have needed help with the gym or places like that and they have shown where it is

Always a great experience here. Elevators could use some fixing and AC units but they are are quick to solve any issues and it’s been an amazing experience living here

It’s been great I moved into Tyson ‘s for the location, the view, and the amenities and everything has been on point so far. Everyone has been so nice as well so I can’t complain. It’s been a great spot.

Love the amenities big fan of the grills and gym. Parking is alright but not like that’ll change and question how do I bring a guest in where do they park?

Quick and easy to move in, everyone I’ve met has been friendly and extremely helpful. Love the amenities and the view is breathtaking. Couldn’t have asked for a better home.

Overall decent, but I wish the gym equipment was better maintained. I have not been able to go recently, but when I could go regularly, nearly half the cardio equipment was in some sort of disarray, be it actual “don’t use” signs, or handles falling apart.

We moved into the Lumen on 15 February 2025. It’s only been a few days that we’ve been here but we have enjoyed every moment we are home. We both work a lot so we are away from the apartment. We haven’t tried any of the amenities yet, but we do plan to be regulars in the gym in this summer in the pool on those hot afternoons after work.

I feel really safe living here, neighbors are really calm and quiet and everyone is very polite and respectful I love living there and I recommend this place for everyone as well.

Lumen is a nice apartment to live in. Close to my jobsite , restaurant, metro and market. In other words very accessible place. Me and my husband are happy to live here.

I just moved in about a week and a half ago. The leasing staff and all the staff I have interacted with have been a 10/10. They couldn't have been more helpful or friendly. I really appreciate all the help. My apartment is great and the views on the top floor are awesome.

From the concierge to the leasing team, to the tenants and cleaning team, everyone here is so amazing. It’s such a beautiful aura. The leasing office has a. open door policy, maintenance answers requests in a prompt manner, concierge effortlessly handles packages and crisis in a swift and smooth manger. I love my building!

So far so good, and it's been more than 3 years living here at Lumen. I could appreciate a faster service response time sometime, but it is OK.

Living here has been great. Management team is responsive and attentive to my concerns. Front desk is able to hold your packages so no worries there.

It’s been a great experience moving into Lumen! The leasing and concierge staff have been awesome. The move-in process was seamless and all my questions were answered.

Elite quality front desk receptionists. they remember your unit number. great amenities very clean. even the elevator music is good. neighbors are friendly too and help each other get the elevator.

Not a good experience. We have had multiple issues with the building over the past nearly 3 years that we've lived here. We are looking forward to moving out. Issues range from: broken elevators for weeks on end, maintenance entering house without notice (or very, very little notice), parking garage issues (like broken gate, etc.), crime in and around the building, and lackluster management. If you're looking in Tysons, VA, I strongly suggest you seek elsewhere for your living situation.

Moved here a few days ago and so far it’s been awesome!! Staff at the leasing office is friendly and always ready to help. Amenities are great and lots of space to work remotely or enjoy with friends.

The building is nice, feels safe and is in a great location. The staff have always been kind and responsive and minor maintenance issues have been addressed almost immediately. 2 stars for now because in the 6 months that I’ve lived here, multiple elevators have been down for weeks at a time (finally fixed once down to only 1 working when we had a 30 minute wait to get on and were packed in like sardines), the resident only parking garage (which costs more and was the only parking option offered to me when I moved in) door was broken for 4 months and now HVAC has been broken for a little over a week and they’re still waiting on parts so my apartment has been very uncomfortable. Staff have offered a heater and a fan and a reimbursement for a hotel stay so again, responsive and helpful. Things break, stuff happens but for what we pay and the amount of issues with basic, necessary amenities in less than 6 months says to me that there’s a huge issue with routine maintenance

Very good - gym and shared work space are clean. Staff is very responsive. Move in was smooth, and lumen let me reserve a 2hr elevator slot to bring furniture and stuff into my apartment. I did have difficulties parking the uhaul into the garage, as there were trash containers blocking the entrance and I have to move them myself. I don’t like that the parking garage is pretty narrow, so you have to make slow sharper turns. In addition, there are there tiers of parking you can pay for - the cheapest one requires u to spiral down 2-3 floors to park your car. This combined with narrow roads make it somewhat of a headache to park the car, especially if you drive everyday.

Great first impressions and very helpful staff. Friendly neighbors and knowledgeable staff willing to answer any questions. Very happy with my choice.

Very modern and comfortable apartments for living. Convenient location. Availability of recreation areas, swimming pool, gym. Nice staff. Lots of good shops nearby.

Lumen has been a great place for residency. In the past few months though, we had quite long of issues with the elevators not working, and it was quite inconvenient. My neighbor's floor's heater has stopped working in the midst of winter so I had invited her to come crash at my apartment. The garage door seems to be always broken. There is also some issues that's been happening too frequently with the concierge, who is responsible to retrieving the packages to the correct recipient. There were more than one time in which someone else received my package, or when I had received someone else's package, or when the concierge simply could not find my package in the mail room until I've asked them to look again. The maintenance team is very polite and they are great.

Resident experience has been mostly good, however over the lat 18 months things have unfortunately considerably on the downward trend. Significant rent price increases coupled with building downward trend in security, lack of visitor parking process, constant elevator issues, and lack of restaurant retail space has led to a downward trend. Fellow residents have now complained of new found bug challenges on apartment thread with pictures. The cost value no longer makes equitable sense when calculating for myself. The leasing staff through changes has remained professional and quality, as well as the maintenance staff is top tier servicing all requests in a timely manor. Hopefully things will improve for the current and future residents of Lumen. The staff and people are what make the community. Thank you.

Lumen has its pros and cons. To start, the views are amazing. I love waking up to the view & the amenities are nice. But since living here it’s non stop smell of weed, dog pee smells the upstairs especially in the summer it’s horrible all on the roof. Elevators seem to not always be functioning. I could barely hear my upstairs neighbors before but lately I guess they have been making so much noise that I hear them, I can also hear my next door neighbor slam her drawers by the wall. Parking is a joke, anyone can either break in, downstairs parking garage is not secure at all. Overall, not horrible but I mean…. For the price, I would expect better. The maintenance team, they are the best.

I love it at Lumen ! Great staff, very friendly and you’ll get an immediate response. A really cohesive and excellent team 10/10 ! I love the amenities and community events, couldn’t ask for more and highly recommend! Community feels like a family

Its my pleasure to be here at lumen,up to now everyone thing goes well and we feel good.All the staff specially Jessica and Jarron were very helpful and kind ,and the doorman too.

Very good apartments for comfortable living. Good transport interchange, shops nearby. The complex has a swimming pool, gym, recreation areas.

My resident experience has been good, however it had come with some hiccups. The inability to consistently have a retail/restaurant presence, while having continued visitor parking regulation challenges, and security of vehicles coupled with cost increase has caused some strain. Property staff, maintenance, and concierge remains high level.

This place has great amenities, friendly service, and a nice location. I've had no issues so far. What's not to love? I hope to be able to stay for a long time.

It is very good experience staying at lumen. We are total 3 international students staying together and we really enjoy the atmosphere of community and the facilities of community.

Good apartments for comfortable living. Large apartments, recreation areas, barbecue, gym. Convenient transportation, many shops nearby. Friendly staff. No guarded parking.

Nice place and a nice location!! Management is prompt and nice, a bit of maintenance issues but fixed very efficiently. Definitely recommend

Good apartments for comfortable living. Availability of recreation areas, barbecue, gym and swimming pool. I would like to improve the parking service. There is no guarded parking and the barrier at the entrance is constantly breaking.

I’m so happy living here It’s so clean and nice you feel a real luxury life style in here It’s so closed to any where special to shopping malls.

The location is excellent, and the amenities are top-notch. One thing I can say about Lumen is that this property is meticulously maintained every day! I’m really enjoying living in this community.

We have been treated with the utmost respect and love the amenities this development has to offer. The staff is very knowledgeable and respond promptly to questions or things that require immediate attention.

- Friendly and responsive staff - Well-maintained apartments and amenities - Great location - Sense of community - Clean and well-kept grounds - Convenient parking - Positive overall experience

Clean community and the amenities are great. The location is great. However, they have frequent hvac issues but the leasing office is very understanding.

We loved our experience at lumen, the amenities and loca is great. Highly recommend checking lumen out. The floor to sealing windows are great

Very comfortable apartments to live in. Good layout of apartments. Availability of a relaxation area and barbecue. There is a dog walking area and a nice pool. Spacious gym. Very attentive staff. Good transport links, many shops. Don't spend a minute in a secure parking lot. It is very unsafe to leave your car.

Place is amazing with great service and friendly people. Parking is great with the amenities amazing. I love the place and hope to stay here when I lease again.

There have been improvements however issues have been on going regard safety and repairs. What happened to having security around the clock.

Quiet place to live. Comfortable, classy, ??elegant, with all means of entertainment. Access to all buildings Maintenance service is very fast and management is fast and cooperative

I just finished up a year and it was a great experience. Staff was always friendly and super flexible. Great place to live with a bunch around the area.

Love the building and management has always been great. Walkable score 91, close to all major hwy and Tyson’s mall — friendly neighborhood and neighbors

Best place to live in Tysons , building is well maintained, secure, and everyone that works here is friendly and accommodating. Truly enjoy living here .

The best apartment I lived in with the best leasing team, Ismar, Jessia, Marlin, and Jarron, service team Bil, Padro, and the cleaning team, and friendly neighbors! I truly appreciate it all, and I will miss this place. Tyons with Lumen made my experience an unforgettable stay.

I love it here! The environment is great, the staff is friendly and helpful, the unit is spacious with beautiful views and modern look and feel

All the staff working in the apartment were friendly. I would especially recommend Marilyn, who helped me with everything from the beginning to the end of the move-in.