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Monthly Rent
$1,059 - $4,770
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
512 - 1,428 sq ft
Mallard Crossing is a sprawling community located just east of Downtown Louisville, only a 15-minute commute to the city center. Situated near many major employment centers like Norton Healthcare, University of Louisville, and UPS, these apartments for rent are conveniently located near a variety of local attractions and destinations.With 600 apartments for rent, including studio, 1-, 2- and 3-bedroom apartments, Mallard Crossing offers ample space and an assortment of amenities. Newly renovated apartments feature elevated kitchen and bathroom finishes, durable plank flooring and a variety of storage options. Exterior community spaces have upgraded, covered private porches and new building facades. The charming, historic community house leads residents to one of two pools, as well as convenient access to a fully-equipped gym and pet-friendly greenspace.
Pricing & Floor Plans
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Unit 11B-0993price $1,214square feet 550availibility Jan 27, 2025
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Unit 13A-0444price $1,059square feet 512availibility Feb 2, 2025
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Unit 13A-0422price $1,059square feet 512availibility Mar 11, 2025
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Unit 13A-0414price $1,059square feet 512availibility Mar 11, 2025
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Unit 13B-1049price $1,361square feet 867availibility Now
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Unit 23B-1119price $1,391square feet 867availibility Now
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Unit 23B-1125price $1,391square feet 867availibility Now
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Unit 26B-1088price $1,440square feet 1,221availibility Jan 16, 2025
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Unit 24B-1104price $1,440square feet 1,221availibility Jan 24, 2025
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Unit 16B-1178price $1,440square feet 1,221availibility Jan 24, 2025
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Unit 24A-4340price $1,273square feet 780availibility Feb 3, 2025
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Unit 06A-0618price $1,303square feet 780availibility Feb 27, 2025
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Unit 06A-0626price $1,273square feet 780availibility Mar 1, 2025
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Unit 18B-1185price $1,699square feet 1,141availibility Now
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Unit 18B-1169price $1,629square feet 1,141availibility Jan 12, 2025
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Unit 18B-1191price $1,679square feet 1,141availibility Jan 31, 2025
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Unit 17B-1170price $1,691square feet 1,219availibility Now
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Unit 17B-1172price $1,741square feet 1,219availibility Now
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Unit 17B-1162price $1,771square feet 1,219availibility Now
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Unit 09A-0550price $1,565square feet 1,013availibility Feb 27, 2025
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Unit 10A-0502price $1,565square feet 1,013availibility Mar 21, 2025
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Unit 20A-0467price $1,565square feet 1,013availibility Apr 30, 2025
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Unit 11A-0593price $1,889square feet 1,343availibility Now
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Unit 07A-0633price $1,919square feet 1,343availibility Now
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Unit 07A-0643price $1,889square feet 1,343availibility Feb 17, 2025
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Unit 08B-0937price $1,959square feet 1,428availibility Jan 16, 2025
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Unit 19B-1154price $1,929square feet 1,428availibility Apr 1, 2025
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Unit 11B-0993price $1,214square feet 550availibility Jan 27, 2025
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Unit 13A-0444price $1,059square feet 512availibility Feb 2, 2025
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Unit 13A-0422price $1,059square feet 512availibility Mar 11, 2025
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Unit 13A-0414price $1,059square feet 512availibility Mar 11, 2025
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Unit 13B-1049price $1,361square feet 867availibility Now
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Unit 23B-1119price $1,391square feet 867availibility Now
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Unit 23B-1125price $1,391square feet 867availibility Now
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Unit 26B-1088price $1,440square feet 1,221availibility Jan 16, 2025
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Unit 24B-1104price $1,440square feet 1,221availibility Jan 24, 2025
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Unit 16B-1178price $1,440square feet 1,221availibility Jan 24, 2025
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Unit 24A-4340price $1,273square feet 780availibility Feb 3, 2025
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Unit 06A-0618price $1,303square feet 780availibility Feb 27, 2025
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Unit 06A-0626price $1,273square feet 780availibility Mar 1, 2025
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Unit 18B-1185price $1,699square feet 1,141availibility Now
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Unit 18B-1169price $1,629square feet 1,141availibility Jan 12, 2025
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Unit 18B-1191price $1,679square feet 1,141availibility Jan 31, 2025
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Unit 17B-1170price $1,691square feet 1,219availibility Now
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Unit 17B-1172price $1,741square feet 1,219availibility Now
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Unit 17B-1162price $1,771square feet 1,219availibility Now
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Unit 09A-0550price $1,565square feet 1,013availibility Feb 27, 2025
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Unit 10A-0502price $1,565square feet 1,013availibility Mar 21, 2025
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Unit 20A-0467price $1,565square feet 1,013availibility Apr 30, 2025
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Unit 11A-0593price $1,889square feet 1,343availibility Now
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Unit 07A-0633price $1,919square feet 1,343availibility Now
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Unit 07A-0643price $1,889square feet 1,343availibility Feb 17, 2025
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Unit 08B-0937price $1,959square feet 1,428availibility Jan 16, 2025
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Unit 19B-1154price $1,929square feet 1,428availibility Apr 1, 2025
Select a unit to view pricing & availability
About Mallard Crossing at St. Matthews
Mallard Crossing is a sprawling community located just east of Downtown Louisville, only a 15-minute commute to the city center. Situated near many major employment centers like Norton Healthcare, University of Louisville, and UPS, these apartments for rent are conveniently located near a variety of local attractions and destinations.With 600 apartments for rent, including studio, 1-, 2- and 3-bedroom apartments, Mallard Crossing offers ample space and an assortment of amenities. Newly renovated apartments feature elevated kitchen and bathroom finishes, durable plank flooring and a variety of storage options. Exterior community spaces have upgraded, covered private porches and new building facades. The charming, historic community house leads residents to one of two pools, as well as convenient access to a fully-equipped gym and pet-friendly greenspace.
Mallard Crossing at St. Matthews is an apartment community located in Jefferson County and the 40207 ZIP Code. This area is served by the Jefferson County attendance zone.
Unique Features
- Fully-equipped Kitchen
- Air Conditioner
- BBQ Grill
- Club House
- New Keyless Entry
- On-site Maintenance
- Ceiling Fan
- EV Charging Stations
- Storage
- Swimming Pool
- Hardwood Flooring
- Open Living Space
- Sauna
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
Clubhouse
Business Center
Grill
24 Hour Access
Property Services
- Package Service
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Guest Apartment
- Pet Play Area
- Pet Washing Station
- EV Charging
Shared Community
- Business Center
- Clubhouse
- Corporate Suites
- Walk-Up
Fitness & Recreation
- Fitness Center
- Sauna
- Pool
- Playground
- Basketball Court
- Tennis Court
Outdoor Features
- Grill
- Picnic Area
- Pond
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Loft Layout
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Trash Compactor
- Storage Space
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Walk-In Closets
- Loft Layout
- Double Pane Windows
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$0
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Pet deposit$0
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Restrictions:Rottweiler, Doberman Pinscher, Pit Bull Terrier, Staffordshire terrier,Chow, Presa Canarias, Akita, Alaskan Malamutes, Wolf-Hybrid and any mix thereof.
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Comments:We happily welcome your four legged friends of all shapes and sizes here at Mallard Crossing! No weight limit! We allow two pets per apartment home. Cats and/or dogs are allowed. There is a $300 fee for the first pet and a $100 fee for the second ...
- Cats Allowed
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Monthly pet rent$35
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One time Fee$0
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Pet deposit$0
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Comments:We happily welcome your four legged friends of all shapes and sizes here at Mallard Crossing! No weight limit! We allow two pets per apartment home. Cats and/or dogs are allowed. There is a $300 fee for the first pet and a $100 fee for the second ...
- Parking
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Surface LotParking Available--
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Garage$125/mo
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Covered$505/mo
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Other--
Details
Lease Options
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6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 18
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Short term lease
Property Information
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Built in 1988
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600 units/2 stories
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Energy Star Rated
- Package Service
- Wi-Fi
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Guest Apartment
- Pet Play Area
- Pet Washing Station
- EV Charging
- Business Center
- Clubhouse
- Corporate Suites
- Walk-Up
- Grill
- Picnic Area
- Pond
- Fitness Center
- Sauna
- Pool
- Playground
- Basketball Court
- Tennis Court
- Fully-equipped Kitchen
- Air Conditioner
- BBQ Grill
- Club House
- New Keyless Entry
- On-site Maintenance
- Ceiling Fan
- EV Charging Stations
- Storage
- Swimming Pool
- Hardwood Flooring
- Open Living Space
- Sauna
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Trash Compactor
- Storage Space
- Tub/Shower
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Walk-In Closets
- Loft Layout
- Double Pane Windows
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
| Monday | 9:30am - 5:30pm |
|---|---|
| Tuesday | 9:30am - 5:30pm |
| Wednesday | 9:30am - 5:30pm |
| Thursday | 9:30am - 5:30pm |
| Friday | 9:30am - 5:30pm |
| Saturday | 10am - 4pm |
| Sunday | Closed |
Louisville is the largest city in Kentucky, resting alongside the Ohio River on the Kentucky-Indiana border. The architecture in Louisville is a mix of old and new, with historic neighborhoods comprised of Victorian houses and towering skyscrapers scattered throughout the downtown area, many of which contain upscale apartments and condos available for rent.
The amenities in Louisville are just as diverse as the architecture. Renting in Louisville affords you the opportunity to see the famous Kentucky Derby at Churchill Downs, learn more about a boxing legend at the Muhammad Ali Center, and meet a range of animals at the Louisville Zoo. The city’s award-winning restaurant scene is an exemplary display of Southern cooking. Just outside the city lies the Louisville Mega Cavern, a vast underground space offering a broad range of adventurous attractions.
Learn more about living in Louisville| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 8 min | 4.0 mi | |
| Drive: | 11 min | 4.5 mi | |
| Drive: | 10 min | 4.8 mi | |
| Drive: | 13 min | 6.7 mi |
Property Ratings at Mallard Crossing at St. Matthews
Awesome and friendly service around here I see them as almost everyday "hello" talking short. Smile
It’s a nice place to live and the people who live in this neighborhood are very friendly and nice as well too
Office staff members are good and maintenance staff is great
Mallard Creek Crossing is an excellent, positive, and safe community area to live in. I love all our awesome amenities and the wonderful events and activities that the leasing office host for residents. I would highly recommend anyone who is looking for first class, luxury apartment, in a safe area in the East End outskirts of Metro Louisville to consider Mallard Crossing. Especially professionals!
The recent rent increase is not accompanied by any renovations or updates to the apartments. The move-in condition of the apartment was unsatisfactory, with several broken items and overall uncleanliness. Communication with the leasing staff has proven to be extremely challenging, with a lack of empathy for mental health concerns. Additionally, the stairs leading to the second floor pose a safety hazard.
Always have had a positive experience when needing any work done with maintenance and management. Everyone has been very friendly. I have enjoyed my time here.
Mallard Crossing is an amazing community to be a part of. It’s close to many great spots in St. Matthews, the apartment feels clean and maintained, and management and staff are always very timely. It also always feels safe, as my neighbors are very kind and there’s a good feeling of community. I would highly recommend living at Mallard.
Sent a meintenance request and issues were fixed within the same day. Maintenance personnel was helpful and professional. Keep it up
Great community in a convenient location, great for those just starting out!
This is my first apartment by myself, and I’ve truly enjoyed my experience at Mallard. There’s always an event going, the neighbors are polite and I’ve had no issues with them, I love the trash services and the fiber internet. The staff in the office has always been kind and quick to resolve any issues, and maintenance is efficient in their repairs. Overall my stay here has been worth it and I look forward to continuing my living at Mallard.
I enjoy living here, the location, my unit size and layout.
Yes, I absolutely love living in Mallard Creek Crossing! Our entire staff is amazingly kind, professional, and provide excellent services. I love our community and amenities that comes with living at Mallard Crossing !
Mallard Crossing has beautiful apartments! It’s in a safe and ideal location in St. Matthews! The staff was so friendly, flexible, and accommodating!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We're honored by your review! Feedback like this helps us stay motivated to give you the best possible experience - every single time.
Great location - management could definitely be more responsive to residents ….
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Yikes. We fell short of meeting your expectations, and that's not OK. At Mallard Crossing at St. Matthews, we strive to do better, and we humbly ask for the opportunity to make it right! Thanks for providing this info - we'll use it to improve, and we hope to hear from you soon.
The maintenance team here is amazing! I called them for an AC problem and they were at my door within 15 minutes. The apartment itself is very nice and the location is in a really good area.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
It's our pleasure to assist! Let us know if anything else comes up, and take care.
I absolutely love the mallard crossing staff and maintenance they are fast and do an awesome job ! I highly recommend this place it’s beautiful and clean !
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi, your review about Mallard Crossing at St. Matthews made our day! Thanks so much for taking the time to write.
Maintenance team can be counted on to provide top notch service
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
Very nice apartments, good neighbors, great location in St. Matthews. Been here almost 10 years and it's been great. They take care of the place very well.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
You're the best! We really appreciate the positive review. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
I'm mostly satisfied with the entire experience. Great staff and amazing maintenance team. Beautiful complex with nice apartments and really nice benefits.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there - our team strives to go Beyond Expectations for you, all day every day! Thanks for letting us know.
The leasing staff at Mallard Crossing is very professional and friendly, and they provided me with all the information I needed to execute my lease, arrange all utilities, and make my move very smooth. The complex is neat and well maintained, and the St Matthes area is very nice. I highly recommend leasing at Mallard Crossing.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Mallard Crossing at St. Matthews! It's our pleasure to assist! Let us know if anything else comes up, and take care.
I downsized from my home of thirty years to Mallard Crossing of St Matthews and I have never been more happy. I absolutely love the green space. Doesn’t feel like a typical building and concrete apartment.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hey - what a lovely thing to say! We appreciate you so much. Thank again for the awesome feedback! Hope you have a great day.
The location and the grounds are excellent. Office and maintenance staff are diligent, personable, polite, and attentive.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
You're the best! We really appreciate the positive review.
Overall we have not been satisfied with property management and maintenance at Mallard Crossing. Numerous maintenance issues after the other, and they do not seem to care that much about their residents once you've moved in.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at Mallard Crossing at St. Matthews. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right.
I have lived here for several years and Love it. I feel like it is a safe community. I love that the grounds are beautifully maintained. All of my service requests have been addressed right away. The service request techs are always very porfessional. I most definitely would recommend these homes to my friends.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Mallard Crossing at St. Matthews! Hope to see you soon, friend!
I have lived here for a year now. it is not a cheap apartment, so i expected some quality management. Sadly, after management changed hands in Late September, things went sour fast. The management promised when I signed up they would have the laundry room renovated and ready to use in three or four months. it's been a year, and there is no usable laundry room for the complex. I requested someone to come fix my heater in October. Not only did they never fix it, it's almost spring and i now have little need for a heater. Paying rent is a nightmare. Not the price, just the act of paying it. Management is constantly changing the methods of payment they will/won't take. I would have gladly gone elsewhere if I had known living here would be such an ordeal.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
I'm disappointed to hear that your experience at Mallard Crossing at St. Matthews wasn't a positive one. I'll speak with the team about what we can do better next time. Thanks for the valuable feedback. Please reach out to us at mallardcrossingmgr@greystar.com so we can chat about ways to improve your experience.
Love apt and location. Office staff is top shelf. Maintenance staff go up and above their responsibilities to repair defects and building inefficiencies. Can not fault them for limitations imposed on them
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day!
I’ve lived here since October, and it’s been amazing so far! We love living in a dog friendly area, we LOVE the dog park, and the staff is always so friendly!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
My experience has been good. Maintenance staff is good. Office staff is good, especially Mercedes.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you! We think Mercedes is pretty great too! Have a great day!
I’ve lived here since October and I have had nothing but a wonderful living experience!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
You're the best! We really appreciate the positive review. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
I really like living at Mallard. The grounds keepers are great. The staff is all great
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I’ve lived here for 3 months now and I love it more and more each day. The office staff and maintenance team is excellent.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
The grounds are well maintained and the office staff are compassionate and helpful
I've lived here eight years, and look forward to many more. Mallard Crossing is a great place and centrally located here in St. Matthews.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We appreciate your positive review about your experience with us! Have a great day!
Appealing layout, good location close to St Matthews mall and Waterson commute.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
If you are looking for a family friendly, dog loving, safe community, this is the place to live!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there, we are very happy we can provide you with such a positive experience! We hope you have a great day!
Mallard Crossing is an excellent place to live! All the surroundings are nice. The upkeep is very good. The entire complex feels clean and safe. I am happy living here!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there, thank you so much for your positive comments about Mallard Crossing at St. Matthews! Thank you, and have a fantastic day!
When I first came to tour, I was really happy with the showings, the discussion of rent amount and space, amenities, etc. The application process was easy and quick, and the time in which the office got back to me was impressive! Been here since August and I have really been enjoying my time with Mallard! I look forward to the rest of my lease!
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there, thank you so much for your positive comments about Mallard Crossing at St. Matthews! Please let us know if there is anything else we can do for you; we are more than happy to help!
This is a great location with good management and nice neighbors.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Overall I love Mallard Crossing for its safe, convenient, and fun way of living. Food trucks are a very big plus. The pool. The garbage issue is awful. The service provided is very difficult and they are NOT courteous. The past staff in the office have been wonderful. Maintenance overall has been good to great. I do love living here. Just that darn garbage, lol.??
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with our service. We would like to have a better understanding about your experience. Please reach out to us at (502) 893-7000 at your earliest convenience and we will do our best to resolve this with you.
I love living at mallard crossing, it's closed to the mall and other amenities, and it represents a nice to live a peaceful life.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for your review! We greatly appreciate you making Mallard Crossing your home!
I love the location and the maitenance crew is exceptional. The office staff is very cordial and effiecent .
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for your review and feedback about our office and maintenance teams! If there is anything we can do to make your experience better at Mallard Crossing, please let us know!
Thumbs down don't expect much in the ways of repairs and expect attitudes when they have to come back over and over for same issue.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We are so sorry to hear this. Please call us at 502-893-7000 to speak with a Manager about how we can improve your living experience.
My neighbors are so friendly and have become like family to me. The management team is kind and great workers
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for your five-star review! We always love hearing kind comments about our team, but we are also thrilled to hear that you love your neighbors! Feeling a sense of community is what we hope all of our residents experience here at Mallard Crossing!
Would not recommend. From mouse infections, to cockroach infestations, to theft on the property this place is a hassle. They never answer their phones and they treat people terribly. Most recently they towed my truck while I was getting married and honeymooning out of state. Gave 3 days notice all while we were out of town celebrating. No apology or anything and the towing company charged us $25 a day… we got home to today and they towed on the 15th. Do not live here
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We are sorry to hear that you are not pleased with our community. As mentioned in the previous reviews, the truck was not owned by a current resident, therefore there was no way for Management to know it belonged to someone in your household. We did provide notice to all current residents.
I wouldn't recommend. It looks pleasant and great but the apartments are poorly constructed, the overall feel is cheap and functional. If my experience was to say anything the leasing office and apartments won't be ready. The gym is down but no work is being done on it and the office said they expect it to be done by end of summer. So they gutted a gym and left it unusable only for work not to be happening. I truly wouldn't recommend this place to anyone even if the referral bonus was a years free rent for me.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We are sorry to hear about your experience. We are working with the City of St. Matthews to finalize the zoning and permits for construction. We look forward to having them complete and reopened this summer! We hope you are pleased with the space after the completion.
A wonderful, well kept community that provides great amenities, such as pool, gym, and on occasion food trucks and movie nights. Parks are within walking distance and malls and hospitals are very close. In my 4 years living here it has been safe, rewarding and fun.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for your five-star review and feedback about our community! We hope you continue living at Mallard for years to come!
It's a great place to live but Double check everything on your moving list before you live in.this is the second time this had happened and the apartment wasn't ready to move in....
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for reviewing our community! We apologize if there were some items not finished prior to your move-ins. Hopefully all these issues are addressed, but if for some reason they are not, please call us and let us know! 502-893-7000
Community is safe and orderly . Staff has been very accommodating, maintenance and office staff.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for your review! We appreciate your positive feedback about our team and community!
Management is cool, there are better apartment complexes out there for the same price.
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
Thank you for taking the time to review our community. We are happy to hear your like our Management Team! If there is anything we can do to improve your living experience, please let us know.
Everyone’s report about mold is 110% correct — safe to assume every single unit is infested. When we brought this to the property’s attention and provided them with a $400 bill from a mold inspection company who found two separate colonies of mold growing in the apartment, Karen’s solution was to send ServPro out to “clean our vents.” I came home from work while ServPro was cleaning and when I asked the gentlemen about mold/if they cleaned the source (the disgusting, dripping HVAC unit) they all had no idea what I was talking about and said that they were told to clean the vents and that was all. We finally got out of our god forsaken lease and had to leave behind/get rid of a lot of furniture due to the mold infestation. Our unit was on the second floor and there were multiple holes in the ceiling and walls on the outside of the building, allowing for critters to make nests inside the walls of our master bedroom and closets. This issue was mentioned to property staff countless times before Karen ASSURED US the issue was resolved… Tell me why I walked outside a minute after receiving her email and watched a squirrel crawl right into the hole we were promised was closed?? It seems like this property’s goal is to take as much money from tenants as possible and then not use it to fix the homes that these tenants are renting. DO NOT LIVE HERE
Property Manager at Mallard Crossing at St. Matthews, Responded To This Review
We are sorry to hear that you didn't have a positive experience. We try multiple ways to help our residents and maintain the apartments and buildings. We did work with you regarding your lease, and wished we could have come to a different resolution. Wishing you the best in the future.
Mallard Crossing at St. Matthews Photos
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Mallard Crossing at St. Matthews
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Map Image of the Property
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1BR, 1BA - 867 SF
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Clubhouse
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Clubhouse
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Clubhouse
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Models
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Studio
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Studio
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Studio
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Studio
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1BR/1BA
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1 Bedroom
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You can take a virtual tour of Mallard Crossing at St. Matthews on Apartments.com.
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400 Mallard Creek Rd
Louisville, KY 40207