Mass Place

Several health hazards in public spaces. Despite it being reported nothing has been done. Everyone I know is moving out or has moved out. Like another reviewer said: only if you’re in a desperate time in your life. Not much better to being homeless.

They left these apartments looking nothing like the outside. The best part if you make it out of the waitlist is that the utilities are included which is unheard of in this area. The management company are not big but they are very atentive to call and any issues, which is refreshing for DC.

I am a current resident and my experience with Mass Place has been horrible. I got approved for the apartment in March of 2017 due to multiple failed inspections. Once I was able to move in(August2017) the apartment looked as if someone had just moved out that same day. There was bugs everywhere(even in the fridge), my counter tops were rising, the cabinets were dirty inside and out, the carpet wasn't layed properly and they did a horrible paint job. I could go on and on about issues within my unit. Also, the overall building is horrible. There's always a bad smell in the halls and elevators. Some of the tenants may be alcoholics because there's always beer cans left all over the building. The carpet looks horrible. It gives you the same feel as a dirty Motel. Management is extremely rude and nonchalant about issues. You may have to reach over management just to get a possible resolution. I noticed on here that there was bed bugs in the past and guess what.... they're back which makes it obvious that the building is infested. Supposedly renovations will be happening between now and 2019. I honestly feel this is just show for them to continue with the subpar customer service. Move here if you dare and you'll definitely see first hand all of what I've stated. It's not worth it unless you're desperate.

This is by far the worse experience I've had in DC my 3 years here so far. I decided to find a place cheaper than other (Mass Place) and saved $300-400. From the first day in I regretted my decision. I've seen roaches, spiders and caught a mouse (and lost one as well). Honestly it's not worth the difference. Stay away and have a drink or two less on the weekend to cover the difference.

Mass Place Apartments has possibly the most combative and incompetent office staff you will ever interact with. Every little thing is somehow this massive issue that you will have to go out of your way to deal with and their customer service is dismal and rude. Worse, the buildings are poorly maintained and office staff doesn't take the concerns of residents at all seriously. The reviewer below described the building perfectly - it's dirty, with an assortment of tenants (lots of alcoholics), and hasn't been updated since who-knows-when. To top it off, office staff are so apathetic about the living conditions of tenants that I was once told to just call the service number on all 25 broken (community) laundry machines and arrange to get them fixed myself if I wanted to do laundry. Not only will I never rent from any Greystar community building again, but I am actively looking for alternatives and I'm only 4 months into my lease. SERIOUSLY, AVOID THIS PLACE AT ALL COSTS.

The best thing about Mass Place is where you are in relation to the rest of Washington, DC, every metro line is within walking distance, as well as, several major bus routes. This building is a walker's paradise, the studios are spacious and recently renovated with large walk-in closets. However, this older building does not have the "luxury" amenities many downtown-ites search for (concierge, pool, hardwood floors, etc). If you seek convenience and affordability then Mass Place is for you, however if luxury is more your thing, look elsewhere.

I am a current resident and don't plan on renewing my lease and would never live in a property owned by Greystar again. Other than the great location and the affordability I have nothing good to say about this place. It's an old building so everything is always broken from the elevators to the washers/dryers to leaks in my bathroom. The people who live in this building are also a bit sketchy. I've had things stolen from me (packages from my door, welcome mat, laundry basket) and one evening a friendly neighbor even vomited outside of my door. It's also not uncommon to find empty beer bottles and trash left in the elevators and stairwells. The worst part are the pests. I'm a clean person however, I've had roaches, mice and bed bugs within a year of living here and management doesn't seem to care. Every time I have an issue I have to go to the office and throw a fit to get maintenance to fix problems. If you're looking for a cheap, disgusting place to stay, conveniently located downtown then this is the perfect place for you!