Met Tower

Lived 2 years there. Flawless. Great amanetiies. Amazing building management

We have lived here for 7 years and have seen a lot of changes in quality. The 2023-2024 renovations have been very frustrating (mess, noise, stenches, closed amenities for a year, delays) but those aside, the building is not being maintained. The elevators and garage door break down every other week, and the hot water goes out once a month. The maintenance and office staff are doing what they can with what they are given but building management has become desensitized to inconveniencing residents. And on top of all of that, our rent just went up 30%. For the same price, you can live in brand-new buildings within a few blocks. Do yourself a favor and avoid this place.

Recently moved here in mid May’2023. Staff is very co-operative! Amenities are good, good terrace garden for walk and fresh air! Great community events which brings people together! Overall great stay so far! Lots of light! Recreational space! And many more.

I had a great experience living here! The staff is friendly and so helpful, it’s clean and safe as well! Would definitely recommend!

If you decide to live here, don't plan to live here for more than a year since they will completely screw you in the renewal process. Also be sure and ask if the amenities will be going away or if there are any other planned changes. Only 2 months after moving in, they closed the pool, business center, and community space for almost the entire duration of our lease. They did not tell us about the planned renovations when we toured and the pool and community space were the main reasons we selected Met Tower. Management was completely unapologetic, did not give any concessions, and instead increased our rent dramatically. Now they want to increase it again while the same unit on a slightly lower floor is advertised for less than the lowest renewal rate they are offering us. There are large particles that come out of the showers, so plan to buy a few shower filtration systems and several filter replacements. Again, Management does not care about this and will tell you it's in your head despite picture proof. Package handling was great when we first moved in and that was changed (not for the better) within only a couple months as well. I believe there are far better options for a better value and more pleasant living experience in the downtown area, so my recommendation is to look elsewhere.

We've now lived here for 9 months and on an almost weekly basis my work is still being disrupted by BZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ for hours and hours as the renovations continue around our unit - renovations that we were told when moving in last year would be completed by the September/October timeframe. Almost six months past that date and they're still happening and have cost me money from how it has affected my ability to work with how paper thin these walls are. That's also not mentioning the night before last being one of many times maintenance people have come into our unit after midnight, sometimes while we're asleep. These are not the kind of conditions people should live in when paying $3000 per month. I understand construction can take (much, apparently) longer than originally anticipated but we're now looking to move and they're not willing to let us out of the lease even a month and a half early as a gesture to make up for the issues or anything... With how many new apartments there are being constructed in the area you'd be much better off elsewhere, others will almost assuredly be more caring and honest and give you a more peaceful living experience.

I am definitely moving out when the lease is up this year. I lived here two years. Although the location is great, that is the main reason stayed for two years. The overall low rating is for the apt management. They lost my $950 package and refuse to be responsible for it. The vendor refuse to refund since their mail tracking shows the delivery was made to the apt. The apt's mail system video shows the staff took it out of the mail box, but not able to locate them. After waiting two months, the manager showed me the lease contract clause, says that they are not responsible for mails, and asked me to have delivery made some where else if not happy. Also, the apt recently renovated to worse. They took the kitchen out of the resident's lounge, and cannot host any meal together anymore; the lounge fireplace is stayed broken all winter, and the remote is kept at the manager's office, not usable at all when you want it on when having guests. I am leaving. Not a community oriented place, that is why you never see anyone mingling, very lonely place...

There are many reasons why my husband and I decided to leave Metropolitan tower. Despite repeated attempts to engage management in these issues, no action was taken and, ultimately, our concerns as tenants were ignored. I hope management can solve these concerns, as it has been an overall disappointing experience to live here. Shortly after extending our lease, construction and renovations began on the building. At no point did administration inform the tenants of the impending construction (although they still raised rent by ~20%), nor was there an open forum for residents to discuss their concerns openly with management. Since we have moved into Metropolitan tower, there have been security concerns. The door to the elevator lobby never properly closed . This was an ongoing issue for months and was only recently resolved. However, this was not the largest security issue. The door from the lobby was propped open to anyone that enters the lobby during construction. This would have been less of an issue if there had been 24/7 security or concierge engaging those entering the building; however, that was also rare. The 8th floor outside space turned into a mud pit and became an overall unappealing space. Another issues is the dog run. When it is dark there is no lighting in this section of the building, leading to many dog-owners not picking up after their pets. According to our apartment-networking site, this has been an issue since before we moved in. Packages have also been an issue since the construction/new management began. We had several occurrences of not getting notifications of packages, losing packages, or receiving damaged/spoiled packages. Additionally, when they installed the new package system – it caught on fire. There were several instances where our food deliveries spoiled like some previous deliveries. We asked why there wasn’t a notification concerning the package and the response provided was “there is no room in the lockers.” The management team spent all this money updating the package system, and there is not enough room to accommodate the tenants of the building. This is not the first-time this has occurred, and it is unacceptable. Not everything about Metropolitan tower was negative; in fact most of our early experiences were pretty good. However, overall it is clear to me that current management (Greystar) does not act on resident feedback. I will not put my money where I do not have a voice.

I moved into Metropolitan Tower last year upon relocating to Seattle, and can honestly say the experience has been horrible since I moved in. My first complaint is that the walls in this complex are paper thin. I can't tell you how many times I've walked down the hallways and overhead my neighbors discussions that they were having in their private apartments. If you value being able to have a private discussion in your own apartment without whispering or worrying about being overheard, this apartment is probably not for you. Also, be prepared to watch TV or play video games on mute here, as even minimal sound travels easily between walls. I've never lived in an apartment complex before with as horrible of sound insulation quality as you will run into at Metropolitan Tower. My second complaint is that the Metropolitan Tower staff is incredibly rude and hostile. I had a pleasant experience with the staff at first before signing a 12-month lease, but that immediately changed once I moved in. Now, every experience since has been a negative one. They're rude, arrogant, make false claims, and couldn't care less about customer service. It should also be noted that their parent company has an F rating by the BBB. My third complaint is that there seems to be never-ending construction going on at Metropolitan Tower. The construction crews are noisy, block off paths to your apartment, and repeatedly set off fire alarms. When I moved in, we had a nice communal area, a pool, and a 24/7 gym. That has since changed, as the communal area and pool have been permanently closed, and the gym is closed for 12 hours a day. You would think that they would offer us tenants a discount for this constant construction that has removed our amenities, right? Of course not, as did I mention the F rating? Upon going to the Metropolitan Tower staff to voice my annoyance with them and request an early termination, the staff rejected my request and instead offered me advice of (and I quote), "Just suffer through it for a couple more months until your lease is over, and then you can leave". Even though it's a little too late for me, and I just need to suffer here for a couple more months per the request of Metropolitan Tower staff, I hope you can learn from my experience. There are so many other better apartment complexes to choose from in Seattle. Don't make the same mistake I did. Don't choose Metropolitan Tower. Live somewhere else where you'll be happy.