METRO 59

Metro 59 is being managed by a great team. It was a great experience living there with wonderful facilities, timely issue resolution and celebration & parties for residents. It has well build structure, all mentioned facilities, spacious kitchen, patio and playing space for pets & kids, swimming pool, party space and indoor games like pool & TT.

Gr8 location restaurants, buses/ trains nearby parks to walk/bike very safe staff wonderful n friendly very clean thanks Ivan Garcia u md it feel like home again couldn't have a better manager

Ivan is a wonderful property manager. He is responsive, communicative, and goes above and beyond in ensuring that his residents are satisfied. Maintenance is quick and fast, and the team ensures that everything is nice and clean in the buildings and the property as a whole. I recommend Metro59 to all those that are interested in renting a home.

Absolutely disastrous. Currently living in metro 59 apartments for almost 2 years. Both the elevators are not working and when i try to reach the management, the response i received is horrible. Instead of helping me out the property manager Nicole just keeps denying the fact that the issue even exists. Instead of being apologetic for the inconvenience she asks me to walk up the stairs ...TO THE 5TH FLOOR. I am so not renewing my lease next year. Anybody trying to move in - DO NOT...atleast till she is working with them.

Key points: - lease agreement length is not what was discussed - Not a family friendly place to live (they have more for dogs than kids) - Bugs and spiders all day everyday in the apartment - Water heater was a struggle in the beginning - Hallways almost never vacuumed - You can hear EVERYTHING above you and your neighbors can hear below you - No lighting in bedrooms - Hot tub usually isn’t working I come from a service industry and contractual services so as I write this I fully understand both sides of an agreement. I’ve done my current job for about 10 years and every year I find an apartment to live in for 4 months. We were crunched for time and had limited options this summer so we had to take what we could find. I signed the agreement without looking at the lease end date because I was driving across the country and looking to get it done. I came to find out instead of ending in September, like me and my wife both thought it was for. Instead, it’s November. I know Nicole (in the office) said she would not have done a short term lease for that length and I said I’ve done my job for 10 years and would never have agreed to that long. So all in all they won’t budge and we are stuck with an extra 2 1/2 months of rent and 0 accountability from there end. Other things about why you shouldn’t live here is it is not a family friendly environment. They have more things for dogs than kids. Not insulated and you hear everything above you and they hear everything below. Spiders and bugs everywhere. We usually kill 2-3 spiders daily and we are on the 3rd floor. The hall ways never get vacuumed…I know because we spilt sugar on our first day moving in and it’s still there by the elevator. 0 stars and much better places to live than here. I’ve moved 26 times in my life and this is top 3 worst places I’ve lived in and I think this is one of my first negative reviews. Best of luck to them.

Previous Manager was much better. Current Manager should not be in management, very poor skills and makes empty promises. Manager has been very rude to both current residents as well as potential people who were looking to move in but decided not to based on her treatment of them. You will pay more here than anywhere else for amenities that you cannot use.

These apartments are overpriced for Aurora and what you get. You can hear loud footsteps every time someone walks between floors. Over advertised amenities that may not function properly. New Management lacks some technical capabilities, empathy, and people skills. Complex moral is low and declining daily. Do not recommend.

Unprofessional, Unempathetic, and Dishonest staff. We moved out after a regretful year and want to make sure others are aware that your hard earned money should be spent anywhere else to avoid the management schemes.

Decent place to live in. The new management team is horrible though. When we were moving out they 1. Charged us a "cleaning/ fee". 2. Told us that they told mentioned us this explicitly/specifically during their move out inspection The problem I was told about the "move out inspection" results 2 weeks after the actual inspection and only after I asked them to spell out what the very vague "Cleaning/Repair" charges on my last bill was. How should one actually handle a move out process? 1. Mention to your customer that they'll be a move out inspection BEFORE they move out, with a checklist of things that are part of the inspection. 2. Ask if they would like to be part of the move out inspection. 3. Communicate promptly the results of the move out inspection. Promptly meaning 3 business days. This was the case with the last 3 places I rented from, but not metro59. So, if you rent from metro59, fully expect to have your deposit disappear with random charges on move out.

Do not recommend if you are looking to upgrade to a house in the near future or want to save your well earned money. Apartments are well above the average market rate which is why they are not at capacity - and will increase rates once they played their game and lock you in. Looks good on surface but there are many flaws behind the scenes.

Couldn't get any better! Perfect location. New construction. Modern architecture and design. Top notch clubhouse. No hidden charges and surprises. Included ground floor garage couldn't get any better. Highly recommended.