Midtown Flats

This place has the worst management of all the complexes I’ve lived at. I know of 1 person that had their lease legally terminated and another that will be taking them to court for all the money they take you for…expect to pay for every little charge they can make up and paying for your vehicles to get out of impound when they get towed for even sitting in the parking lot for 4 hours without a permit. There’s dog pee everywhere in the complex including the carpet in the hallways and walkways, the buildings are falling apart including plumbing, it’s just not worth the hassle for what they charge.

poorly managed and maintained buildings, always dirty and smells bad, office never responds to any emails and work orders almost never completed, maintenance guy is not a person you want in your apt to say it nicely, many extra charges that makes no sense.

The office is never open. They cut their hours back to “supposedly” 10am to 5pm Monday through Friday and closed on Sat/Sun. However I’ve shown up at the office multiple times between 3pm and 5pm and it’s always closed and locked with no note saying why they’re closed early. Staff does not notify you if you get a package and you can’t pick it up there even if you tried. I’ve never gotten anyone to answer the phone. It’s always always a voicemail. And good luck if you have a maintenance issue. It may be months before they get around to it.

Maintenance, without notice will enter whenever they like at early hours of the morning, without knocking or emailing prior. Management makes promises and fails to fulfill them, including fixing the gate which they promised to fix three months ago and there has still been no progress. There has been multiple car break-ins and homeless people living in the stairwells. I do not feel safe in my own home with the way the current management maintains the property.

It's a shame there's not a zero or negative star option, because this place is the definition of a slum. This place used to be called the Barrington Regent, you can read the negative reviews of the place under that name. The complex is a haven for political asylum seekers and Phoenix College football scholarship awardees; both groups immediately cram their units with illegal additional tenants as soon as they move in and the all night parties start! If you like being shaken out of your bed at 3 AM from the walls thumping from your neighbor's bass and the smell of pot permeating the air, this is the place for you! An inhumanly loud fire alarm is regularly tripped in the middle of the night, and since there's no onsite maintenance, you can look forward to that screeching for hours before anyone turns it off. Pool? Regularly closed because the complex owners won't pay fees to the city. Residence Center/Fitness Room? Caught fire over a year ago when a tenant in the adjacent apartment set fire to his unit (Fun Fact: He was also the prime suspect in an arson that burnt down what used to be a strip mall across the street.) When the roaches run out of room in your neighbor's unit, they'll start turning up in yours - in droves! Halls and stairs are pitch black at night due to broken light fixtures, and speaking of hallways - the smell! I really can't put words to the smell you endure walking down the halls. I couldn't have been happier to have my lease expire recently, moving to a leper colony would have been an upgrade. Run, don't walk, from this cesspool!

The other reviewers sum it up pretty well: this place is a dump, and it's getting worse. At one point management had some pride in the maintenance of the building and the quality of tenants, but since the previous owners decided to sell and the old management left, it's been getting worse. The gym area caught fire and hasn't been repaired in over a year. The pool recently went through resurfacing right in the middle of summer. The hallways are absolutely disgusting and smell. The doors from the hall leading outside are oftentimes jammed, which is an obvious fire hazard. The fire alarm seems to get tripped in the middle of the night every 6 months or so, waking the entire complex, and 1 time it went on all night due to no one knowing how to turn it off. Roaches pop up every 6 months or so due to some neighboring apartment letting their place get completely infested. Getting a hold of anyone in the office is difficult. Getting anyone out for maintenance is almost impossible. Every August there is a new wave of Phoenix College football players who move in and make the place loud and smell of pot. Not only do they move in, but they cram a ton of their unauthorized friends in as well, many of whom have criminal records and sell pot out of the room. Lately they've been allowing a whole new crop of sketchy tenants in who are in and out on their bikes at weird hours. When our lease is up we are out, and I won't recommend this place to anyone. Maybe the new ownership can do what all the previous owners have failed to do.

One of the few good things about this complex that I can think of is that it is very close to my work. If it weren't for that, I would have never lived here for even one year, and I will be happy to leave when my lease is up. It wouldn't really be so bad if it weren't for the crazy price. For what they charge for an (admittedly large) 1-bedroom apartment, a small house could be rented outside of the city. The maintenance is poor, and I've had many problems with the air conditioning that after several maintenance visits was finally basically fixed (not entirely). The outside lights on one of the third and fourth floor stairwells have been out for months and have not been replaced, making it impossible to see the stairs (and potentially a lawsuit for whoever inevitably breaks their neck on them). This kind of thing has been the same over the two management companies that have been in charge of the place in the last six months. As others have said, the gym has never been opened since I have been here due to a fire, but I suspect charges for it are still built into the rent. The apartments are not noisy, at least inside, but people are constantly everywhere. If you have dogs, keep in mind that you will always run into tons of other people and other dogs when walking them, even if it's late at night. It's a real nuisance. I will be moving further out of the city and into a house when my lease is up because I just cannot stand paying an insane amount of money for a mediocre at best apartment just for the location.

Joe Arpaio's jail has more amenities than this tenement and is very probably cleaner and looks better. Forget the pool pictured above -"Resort style" pool was closed down for non-payment of city fee's - supposedly under construction (in the middle of a Phoenix July!) according to the incompetent, arrogant woman in the leasing office who took full credit for removing the pool from the residents because she patently stated that she did not care to pay the city fees to keep it open during the summer- the new management could not care less about the residents. The pool is the least of their worries with all the other abundant maintenance problems.Fitness center never existed in my time here and it is unlikely it ever will. Maintenance is non-existent! The office NEVER returns phone calls and rarely even answers the phone. You are on your own with maintenance issues - hope for the best with the air conditioning. The building is in serious disrepair - bare light bulbs exposed to the elements, filthy, filthy, airless, smelly, dirty hallways, broken fire doors, the parking lot needs repaving in the worst way and there is typically garbage all over near the dumpsters. There are these bizarre "craters" in the floor, my balcony is crumbling under my feet - I was forced to contact the city of Phoenix because the dryer hose was taped to the wall when it was supposed to be vented to the outside - a BIG fire hazard! Their excuse to me was that it was a "ventless" dryer which the City found to be untrue. They replaced it with a "ventless" version that has a new set of issues, tolerable until this lease ends but issues nonetheless. Any prospective renter will take heed - this place is not fit for roaches but I understand that they are plentiful on the lower floors. The apartments are large alright but completely without any other redeeming value - large and boxy is about it. Tranquil getaway indeed! Idling motorcycles in the parking lot, boom boxes with bass that vibrates the floors and windows, teenagers smoking cannabis under the window with what appears to be some sort of "transaction" going on - yikes what a "HOOD" this is! Is it possible to give negative stars? If it were Midtown Flats would be -100!!!! Counting the days, hours minutes to the end of the lease......

The building if falling apart, there were so many parts of my floor where you were sure if you were going to fall through. The gym caught on fire shortly after we moved in due to bad wiring and now that I'm about to move out a year later its still not open. my ac didn't work for most of the year i lived there. It went through several different management companies the first one was nice this last one is terrible. They tell you one thing then tell you that they didn't say that. The only nice thing about this place is the size of the apartments but the quality is lacking as is the quality of people working there.

Time and space do not allow me to list the myriad problems I have had since moving into this ugly, old, grimy (pricey!)dump. The latest in maintenance challenges is the kitchen counter popping off and hanging at a 25 degree angle by a thread and ready to fall off. I am so completely fed up with the filthy, smelly corridors, beer bottles and cans all over the pool area and nobody picked them up for 3 entire days over Memorial Day weekend, cigarette butts all over, graffiti in in one of the stairwells (that I know about), 2 HUGE potholes in my parking space plus a litany of maintenance issues that plagued me for the first 2 months of my lease. Now the kitchen counter falling off! I am fed up with filthy mops outside of entrances, the stinking cigarette butt stand outside of the elevator that is rarely emptied, the recycling that is about the size of desk side bin and the debris and discolored water (looks like a toilet that was not flushed) in the jacuzzi which I would NEVER use. The pool area was a perfect horror over the Memorial Day holiday weekend. This place is so bad I never completely unpacked after I moved in and in fact have repacked many of my possessions in anticipation of the end of the lease. Other residents apparently do not care and do not bother to wrap their trash, throwing loose garbage into the dumpsters which are chronically overflowing. There are structural problems in the apartment including many hidden craters in the flooring creatively hidden under the rug as well as crumbling concrete on the balcony. I had many problems with the washing machine when I moved in including flooding however the most dangerous was the fire hazard created by the dryer vent that was taped to the wall. (!!!???) I was forced to open a case with the city of Phoenix for code violations before they replaced it with a ventless dryer. There are still several bizarre issues with the washing machine but I can tolerate them until the end of the lease which incidentally will be the happiest day of my life. I make it a point to never invite anyone to visit me here as I am so ashamed of where I am stuck living for the interim. I am so sorry that I have to waste a precious year of life in this HORRIBLE HORRIBLE dump.