Mojave Flats

I was told that the apartment was freshly renovated and it seems like their definition renovated is was just putting in new appliances. There have been multiple issues and I have just lived here for 2 weeks. I was given a mail key that does not work, my toilet leaks water and wobbles, the restroom sink is chipped and rusting, the restroom sink plumbing is falling apart, the A/C control is ancient, and the restroom towel rack fell apart by simply putting a towel on it. It seems like they try to sell you on looks, but then everything starts falling apart. If you are thinking of moving here or are actually moving here make sure you check the functionality if everything.

This is a great location with shopping just minutes away but its not the best place to live. There is broken glass and huge piles of dog poop everywhere. People drinking and smoking near the front of the property, which doesnt bother me, but at least clean up after yourselves. Random people asking for money while I'm walking to my car. Loud neighbors fighting in the early morning or late at night. Dog park is a joke. Stay away.

I love the new team they have. Rebecca and Tony are great and the maintenance team is good. We dealt with a lot of different people working in the office but the team they have now are making changes. I just wish the mail carriers knew how to deliver our packages correctly. But I love how the gate are working now just waiting for the pool to open up

I have lived here for 2 1/2 years and cockroaches keeps coming every week. I have had the place sprayed almost every week. Pest control says it comes from downstairs. Trash from downstairs on the balcony for over weeks and months and and still there. If I can attach pictures ...you will see! Management claims they have addressed issue, but why are the trash and trash bags still on the downstairs balcony?! How hard is it to throw trash bags into the trash bin? Very lazy and disgusting people (4-5) living in a 1 bedroom jr. apt!

I have live at this property for more than 8 years and personally seen a lot of changes at this property. From the name change to new Amenities like a dog park and gas grills. But the best change is the staff. Rebecca is a prime example of that change she is always friendly and eager to help residents with any and all needs.

Jay is hands down a valuable employee at ReNew, in my opinion. He was not only helpful but accommodating too. He went a above and beyond, it’s refreshing to have such fantastic customer service. Matter of fact all the employees we encountered there were awesome. I am still in the process of moving in so I can’t rate that part yet, but so far the accommodations seem on par with the price for my expectations.

I move in on the 16th of October apartment was far from been done walls and ceilings where black and dusty defense not painted toilet caulking was cracked on both bathrooms toilet water tank was liking carpet was ripped and showing a wood strip with nails can’t walk barefoot because of nails under carpet .carpet is old and stinky carpet was patched with a different color walls have drops off dry paint painter miss a lot off spots . Ac cover is coming off doors on cabinets don’t close cabinets where not painted. Management send a painter but Gail to do a good job... he left drops of paint on floor and carpet and only painted edges of ceilings he also mis a lot of spots.... Monday I get carpet replaced on my place Tuesday I get new flooring it’s been an inconvenience for my family as we deal we different people coming in and out of our house management was supposed to show up and fix caulking and some random stuff 2 days ago they fail really bad experience I hope to be contact by upper management so we can do this right

Went to check out a apartment showed up a lil earlier than scheduled time but jay was already there told me about the house and neighborhood that the apartment was in very knowledgeable of the surrounding areas which is a plus 5 stars my man

We were seeking a property with a nice view and came to this company and Jay was just as awesome of an agent than the complex he showed us. He was very thorough pleasant and most importantly patient while he made sure all info was provided and understood,. I am now happily living in my apartment thanks to jay! I would highly recommend to anyone.

I'm new to town and Jay has been the best leasing agent I've met yet! Honest and straightforward and very respectful. Apartment is pretty spacious and complex is better than expected. Worth it, thanks again Jay and Renew!!

Moving can be overwhelming and a emotional roller coaster, but when I came to view the apartments at Renew at decatur i felt more relaxed. Jay showed us how great it would be to stay in the community. He was very helpful with all the questions we had. Definitely changed our minds on community living

These apartments are great and the gentlemen that helped me was even better. Jay went above and beyond with helping me find my perfect home, I feel very welcomed and secured. I been here for 5 months and Jay has personally handled every work order I put in, and I haven't had one complaint! Best wishes to any future residents.

moved in less than 3 months ago and still cannot get rid of the roaches. they come from the kitchen sink and are babies and adults. was told to just cover the drains at night. new management staff is not nearly as nice, understanding, and patient as the previous arbors staff. waiting for the renovations to begin on entire property.

I have lived here for a few months before the recent management changed. So far I really like what the new manager has told me they are going to start renovating. They really seem to care about the residents and their maintenance team is always cleaning the property

The buildings are completely infested with german roaches (the hardest ones to get rid of) so it doesn't matter how clean you are. Sure it helps, but they aren't going anywhere. 3 months left till my lease is up and I'm counting down the days.

Rent is still okay for the square footage and the neighborhood; though, its been going up. Can be paid for online, which is a plus. Front gate was recently fixed after over a year and a half of being broke -- even then tailgaters, people driving through the open exit, or people forcing gate open are constant -- no real security or enforcement. Granted maintenance is usually more prompt to take care of apartment issues. Just make sure you use the online maintenance request to leave a paper trail, or remind the office staff as sometimes messages get forgotten. On the security issue again, theres been a rash of break-ins over the last two years in the area. Heard one guy even walked in on three people robbing his place, luckily he worked as armed security. Public areas are actually kept fairly clean, especially the pool. However, dont expect to take a dip to cool off at night (like me, I work odd hours) from the summer heat, its padlocked shut evenings/overnight when staff are gone. Homeless still manage to get in, and sleep/shower in there on occasion. At the very least cameras at the only vehicle in/out gate and nearby pedestrian gate would be nice. Property fence is rusty and falling apart in places. Security guards would be beyond awesome if competent; however, management probably cant fit it in the budget. Overall theres far worse places to rent; though, theres room for improvement. Granted theres a new property management company handling the place as of a few months ago, and theres completely new staff. Course change is both good and bad. I disliked the old manager and liked one of the front desk ladies, sadly she's gone.

Management is extremely rude, they will always find something to charge you for.

Had my apartment broken into. Luisa would not let me off my lease. Many other apartments had break-in's as well.

The apartment rooms are so small, the washers and dryers are poor quality I was passing by the pool and saw some homeless people showering in it.

It's a cute 1 bedroom and 1.5 bathroom. High ceilings and cute colors. I love it :) happy and quiet place, pool cleaning and landscaping done twice a week at least too.