Mont Alto Village

Horribly managed. My roommates and I were promised that we had multiple different apartments in Mont Alto Village available to us for the upcoming school year. There were at least two separate times that management then either gave away the apartments promised to us, or tried to give up our place to stay in favor of another group. We finally were able to sign a lease and get into our apartment. The previous tenant had a cat that had peed on the stairs carpet and we had been promised that the stench would be dealt with and paid for by management. It took weeks of battling management for them to even get someone to come out and “inspect it”, even though the property manager had been there and seen the problem already. After this inspection, they refused to deal with the carpet or smell. I also once emailed one of the managers in regard to an internet problem that one of their ports was causing. The only response I got back was the Comcast support line. I don’t even have Comcast. They will also do absolutely anything to drain your security deposit at the end of your stay, charging up to $100 for a “dirty bathroom” that you had cleaned as well as humanly possible. Overall, horribly incompetent and sneaky management. If I had the choice again, I would stay somewhere else.

Generally a nice place, but with the occasional breakage or loud party. For being a college town apartment it is very nice though! The staff is very helpful and seems to genuinely want the best for tenants