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Monthly Rent
$1,005 - $3,250
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
498 - 1,160 sq ft
Pricing & Floor Plans
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Unit F1616price $1,025square feet 498availibility Now
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Unit F1716price $1,065square feet 498availibility Now
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Unit F1624price $1,015square feet 498availibility Jan 21
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Unit C1736price $1,030square feet 659availibility Now
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Unit C1622price $1,040square feet 659availibility Now
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Unit C1818price $1,040square feet 659availibility Now
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Unit F1324price $1,080square feet 697availibility Now
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Unit F1114price $1,155square feet 697availibility Now
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Unit F0626price $1,100square feet 697availibility Mar 11
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Unit F1914price $1,270square feet 697availibility Now
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Unit V0617price $1,340square feet 659availibility Jan 20
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Unit F1312price $1,245square feet 843availibility Now
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Unit F2115price $1,245square feet 843availibility Now
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Unit F2215price $1,255square feet 843availibility Now
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Unit C1924price $1,255square feet 910availibility Now
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Unit C0724price $1,270square feet 910availibility Now
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Unit C1126price $1,290square feet 910availibility Now
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Unit C0521price $1,255square feet 871availibility Now
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Unit C0228price $1,305square feet 871availibility Now
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Unit C2028price $1,315square feet 871availibility Now
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Unit F2331price $1,360square feet 1,018availibility Now
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Unit F1237price $1,440square feet 1,018availibility Now
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Unit F0621price $1,385square feet 1,018availibility Feb 5
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Unit F2236price $1,435square feet 843availibility Now
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Unit F1512price $1,480square feet 867availibility Now
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Unit F2217price $1,480square feet 867availibility Now
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Unit V0111price $1,555square feet 871availibility Now
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Unit V0112price $1,505square feet 871availibility Feb 13
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Unit F1018price $1,645square feet 1,018availibility Feb 3
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Unit F2237price $1,285square feet 867availibility Feb 19
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Unit F1518price $1,325square feet 867availibility Feb 26
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Unit C0722price $1,575square feet 1,107availibility Now
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Unit C1922price $1,480square feet 1,107availibility Jan 30
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Unit V0538price $1,505square feet 1,107availibility Jan 30
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Unit F0711price $1,790square feet 1,160availibility Jan 15
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Unit V0322price $1,780square feet 1,107availibility Feb 25
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Unit F1616price $1,025square feet 498availibility Now
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Unit F1716price $1,065square feet 498availibility Now
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Unit F1624price $1,015square feet 498availibility Jan 21
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Unit C1736price $1,030square feet 659availibility Now
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Unit C1622price $1,040square feet 659availibility Now
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Unit C1818price $1,040square feet 659availibility Now
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Unit F1324price $1,080square feet 697availibility Now
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Unit F1114price $1,155square feet 697availibility Now
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Unit F0626price $1,100square feet 697availibility Mar 11
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Unit F1914price $1,270square feet 697availibility Now
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Unit V0617price $1,340square feet 659availibility Jan 20
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Unit F1312price $1,245square feet 843availibility Now
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Unit F2115price $1,245square feet 843availibility Now
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Unit F2215price $1,255square feet 843availibility Now
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Unit C1924price $1,255square feet 910availibility Now
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Unit C0724price $1,270square feet 910availibility Now
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Unit C1126price $1,290square feet 910availibility Now
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Unit C0521price $1,255square feet 871availibility Now
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Unit C0228price $1,305square feet 871availibility Now
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Unit C2028price $1,315square feet 871availibility Now
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Unit F2331price $1,360square feet 1,018availibility Now
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Unit F1237price $1,440square feet 1,018availibility Now
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Unit F0621price $1,385square feet 1,018availibility Feb 5
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Unit F2236price $1,435square feet 843availibility Now
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Unit F1512price $1,480square feet 867availibility Now
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Unit F2217price $1,480square feet 867availibility Now
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Unit V0111price $1,555square feet 871availibility Now
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Unit V0112price $1,505square feet 871availibility Feb 13
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Unit F1018price $1,645square feet 1,018availibility Feb 3
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Unit F2237price $1,285square feet 867availibility Feb 19
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Unit F1518price $1,325square feet 867availibility Feb 26
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Unit C0722price $1,575square feet 1,107availibility Now
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Unit C1922price $1,480square feet 1,107availibility Jan 30
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Unit V0538price $1,505square feet 1,107availibility Jan 30
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Unit F0711price $1,790square feet 1,160availibility Jan 15
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Unit V0322price $1,780square feet 1,107availibility Feb 25
Select a unit to view pricing & availability
About Monterey Ranch
Take advantage of an array of amenities right in your community including 5 swimming pools, hiking and biking trails, a state-of-the-art fitness center with classes, 2 tennis courts, volleyball court, soccer field, dog parks, and a community center with a movie theater, rec room, and more!
Monterey Ranch is an apartment community located in Travis County and the 78749 ZIP Code. This area is served by the Austin Independent attendance zone.
Unique Features
- Ceiling Fan*
- Central Heat & Air
- Exercise Studio with Group Fitness Classes
- Greenbelt View
- On-Site Management
- Outdoor Grilling and Picnic Areas
- Cable TV with 150+ HD channels
- Complementary Stackable Washer and Dryer (Studio)
- Four Swimming Pools
- Full-Size Washer and Dryer (Deluxe Homes)
- Laundry Care Centers
- Short Term Lease
- Spacious Closets
- Walk in Closets*
- Wood-Style Plank Flooring (Deluxe Homes)
- Wood-Style Plank Flooring Throughout (1st Floor Ho
- Courtyard*
- Detached Garages
- Kitchen Pantry
- Private Patio/Balcony with storage
- White Shaker Cabinetry (Deluxe Homes)
- Wood-Style Plank Flooring Throughout (Select 1st F
- ADA Modified*
- Control Access Gate
- Covered Parking
- Designer Track Lighting (Deluxe Homes)
- Formal Dining Area
- Outdoor Yoga Deck
- Quartz countertops*
- Yoga Studio and Peloton Spin Studio
- Greenbelt View*
- Internet with speeds up to 200Mbps x 10Mbps
- Luxury vinyl plank flooring*
- Quartz Countertops (Deluxe Homes)
- Solar Shades
- Top Floor 2nd Story*
- Dog Parks
- Fenced Yards
- Formal Dining Area*
- Fully Equipped Fitness Center
- Ice-Maker
- Media Room
- Microwave*
- Online Payments Available
- Outdoor Fitness Area
- Soccer Field
- Stainless Steel Appliances (Deluxe Homes)
- White Appliances (Classic Homes)
- Ceiling Fan
- Ice-Maker*
- Pet Friendly
- Pickleball Courts
- Wood Grain Vinyl*
- Carports
- Clubhouse featuring Billiards and Shuffleboard
- Preferred Employee Program
Community Amenities
Pool
Fitness Center
Clubhouse
Controlled Access
- Controlled Access
- Maintenance on site
- Clubhouse
- Storage Space
- Walk-Up
- Fitness Center
- Pool
- Tennis Court
- Volleyball Court
- Walking/Biking Trails
- Media Center/Movie Theatre
- Pickleball Court
- Gated
- Courtyard
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Yard
Microwave
Highlights
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Ice Maker
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
- Range
- Refrigerator
- Quartz Countertops
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
- Yard
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$175
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Application Fee$75
- Dogs Allowed
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Monthly pet rent$25
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One time Fee$375
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Pet deposit$0
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Pet Limit3
- Cats Allowed
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Monthly pet rent$25
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One time Fee$375
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Pet deposit$0
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Pet Limit3
- Parking
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Covered$40/mo1 Max
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Other--
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Garage$100/mo1 Max, Assigned Parking
Details
Lease Options
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2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18
Property Information
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Built in 1996
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1072 units/3 stories
- Controlled Access
- Maintenance on site
- Clubhouse
- Storage Space
- Walk-Up
- Gated
- Courtyard
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Tennis Court
- Volleyball Court
- Walking/Biking Trails
- Media Center/Movie Theatre
- Pickleball Court
- Ceiling Fan*
- Central Heat & Air
- Exercise Studio with Group Fitness Classes
- Greenbelt View
- On-Site Management
- Outdoor Grilling and Picnic Areas
- Cable TV with 150+ HD channels
- Complementary Stackable Washer and Dryer (Studio)
- Four Swimming Pools
- Full-Size Washer and Dryer (Deluxe Homes)
- Laundry Care Centers
- Short Term Lease
- Spacious Closets
- Walk in Closets*
- Wood-Style Plank Flooring (Deluxe Homes)
- Wood-Style Plank Flooring Throughout (1st Floor Ho
- Courtyard*
- Detached Garages
- Kitchen Pantry
- Private Patio/Balcony with storage
- White Shaker Cabinetry (Deluxe Homes)
- Wood-Style Plank Flooring Throughout (Select 1st F
- ADA Modified*
- Control Access Gate
- Covered Parking
- Designer Track Lighting (Deluxe Homes)
- Formal Dining Area
- Outdoor Yoga Deck
- Quartz countertops*
- Yoga Studio and Peloton Spin Studio
- Greenbelt View*
- Internet with speeds up to 200Mbps x 10Mbps
- Luxury vinyl plank flooring*
- Quartz Countertops (Deluxe Homes)
- Solar Shades
- Top Floor 2nd Story*
- Dog Parks
- Fenced Yards
- Formal Dining Area*
- Fully Equipped Fitness Center
- Ice-Maker
- Media Room
- Microwave*
- Online Payments Available
- Outdoor Fitness Area
- Soccer Field
- Stainless Steel Appliances (Deluxe Homes)
- White Appliances (Classic Homes)
- Ceiling Fan
- Ice-Maker*
- Pet Friendly
- Pickleball Courts
- Wood Grain Vinyl*
- Carports
- Clubhouse featuring Billiards and Shuffleboard
- Preferred Employee Program
- High Speed Internet Access
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
- Dishwasher
- Ice Maker
- Stainless Steel Appliances
- Pantry
- Kitchen
- Microwave
- Range
- Refrigerator
- Quartz Countertops
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Deck
- Yard
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
East Oak Hill stands as one of the best places in Austin to buy a home, and it attracts residents from all over the city thanks to its stellar atmosphere and convenient location. The neighborhood’s tree-lined streets makes it feel like you’re living in rural Texas, when in reality the capital city is just seven miles away. Residents of East Oak Hill praise the area’s community feel, and with so many highly-rated schools in the area, it’s easy to see why it’s such a hotspot for families.
The northern section of East Oak Hill comprises the Barton Creek Wilderness Park. Hiking trails meander along the creek and provide access to amazing viewpoints like Twin Falls. Just north of the park sits Barton Creek Square, complete with a Nordstrom and an upscale movie theater. Once you’ve found your apartment, you can sit back and enjoy the comfort and conveniences just minutes outside your front door, or be in the city in minutes.
Learn more about living in East Oak Hill| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 7 min | 3.1 mi | |
| Drive: | 8 min | 4.2 mi | |
| Drive: | 9 min | 5.5 mi | |
| Drive: | 10 min | 5.9 mi |
Property Ratings at Monterey Ranch
The good: Amazing gym, nice pool when it is open/ accessible. For me the location was good and the layout of my one bedroom was good. When I first moved there in 2019 most of my neighbors were families with young children. During the pandemic there was a mass exodus and the culture of the complex changed. I no longer felt safe. Screaming, disrespectful neighbors, parties, fights in the parking lot, multiple break-ins. The bad: I have lived here w/ 3 different "management" situations. They were all pretty bad. Minor repairs would get "bandaid" repair right away, but big things (like my AC going out every 3 months) would require multiple contacts (like 5-10 contacts). The mailboxes were broken for a year, the gates are nearly always broken, many of the amenities are perpetually out of order, the internet went out every few weeks, there were roaches and so much mold. They will do nothing about loud, abusive neighbors (even though that is a clear lease violation). They will do nothing to increase security, or have someone on call for after hours emergencies... but boy howdy are they "on it" with the extra fees and fines. Not a week went by without a threatening email about some new fine or another... Watch for a bait and switch both with the units they let you see vs what they let you rent, and with the garages (saying you can have one, and then not having one available on move in day - and not being willing to let you know if/ when one comes available). After all this, if you still decide to live there? Watch your bill CLOSELY. I was double charged for something nearly every month for 3 years. It was exhausting. So glad to be out of there!
Property Manager at Monterey Ranch, Responded To This Review
Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the amenities such as the gym and pool, as well as the location and layout of your apartment. However, we deeply apologize for the concerns that you've raised. We appreciate your insights and will use them to make necessary improvements If you have any further concerns or feedback, please don't hesitate to reach out to us directly.
This property looks nice outside looking in, but once you move in, you start to see all the issues with the property. Like many people have already mentioned, the gates never work and many of the amenities are constantly broken, reduced hours, or simply dirty and simply unpleasant. They have 3 peloton bikes, but don't be fooled, none of them work. I have never seen anyone clean the gym, not patrons or a professional and there is dirt and dust everywhere. When I moved in, my windows were stuck shut, but I didn't realize it until Fall when I tried to open them for fresh air. Maintenance said they needed a contractor to come replace them and it would be 4-6 weeks. No big deal. Except when the 'contractor' came, all they did was spray some WD-40 and replace a spring. They told me maintenance could have fixed it. I have had numerous issues with maintenance not doing what they should. I had a smart thermostat that I had installed with permission from the front office staff (TIP: get everything in writing) about 4 months later Maintenance had to come because my heat wasn't working and instead of looking at the unit, uninstalled my thermostat and left a mess in my apartment. About 6 weeks ago, an outside contractor was sent in to repair sprinklers in the units, in doing so they had to cut holes in the walls. I am now 6 weeks out with no timeline for repairs. There are just gaping holes in the wall and nobody will do anything about it. The office staff is also incredibly untrained, and nobody can give you a straight answer on anything. They also never respond to emails and have 'office closures' on a weekly basis making it extremely difficult to talk to anyone about anything.
Property Manager at Monterey Ranch, Responded To This Review
To the person that left this review, As a team, we take all reviews and feedback very seriously and appreciate your time to leave them. We are sorry to see you are not happy in your home and I welcome a direct conversation with you to learn more and be able to address your concerns with your home and community as quickly as possible. We appreciate all our residents and work hard to provide comfortable apartment homes with outstanding service and amenities. Your well-being is also our priority. I look forward to having a conversation with you so we can hopefully turn your impression around. Please call, stop by, or email me today. Regards, Geena GPerez@northland.com 512-892-8000
Front Office is nice, will give you a great tour, but it’s all down hill from there. The grounds are not kept up, the gates never work and are left open constantly. Dumpsters over flowing and amenities always out if order, closed or dirty. You can find places in the area for much less and get much more. Don’t waste your money.
Property Manager at Monterey Ranch, Responded To This Review
Thank you for your feedback. We are sincerely sorry to see you were not completely happy with your experience in our community. We value all reviews and work hard to provide well-appointed apartment homes with exceptional amenities and outstanding service that is competitively priced. As always, our team will take these suggestions and discuss them to find ways to improve our resident experience. I welcome a direct conversation anytime to discuss any additional thoughts. Respectfully, Joshua Community Manager
Tl;dr - Read reviews from people who have lived here. And don't have high expectations if you decide to move in. We have had nothing but trouble from the management of this place as soon as the lease was signed. The leasing agents were awesome and we were excited to move in, but they don't give half as much attention to current residents as they do to prospective residents. The apartment smelled strongly of spray-paint for 2 months after moving in despite our heavy use of baking soda and candles. The amenities (movie theatre and lounges) which came so highly recommended by the leasing agents close at business hours, are never open on Sundays, and therefore are unusable for regular workers with no option to reserve them after hours. When we have asked for information on when we will be able to use the amenities, we have been repeatedly ignored and a mass email was sent out telling us to stop asking, with no further information provided. They have also made it a hassle to vacate, claiming a 60 day notice (which I know is normal) but not providing the paperwork in time to make that happen, and losing our communications with them giving notice that we were moving out.
Property Manager at Monterey Ranch, Responded To This Review
Dear Megan and Nathan, We take tremendous pride in providing the best service with comfortable apartments, consistent communication, and fantastic amenities for all our residents. We appreciate you taking the time to leave your thoughts and we're certainly sorry that you are not completely happy in your home. I welcome a direct conversation with you to address any concerns and answer any questions. I will reach out to you to discuss your review. I hope to speak with you soon. Respectfully, Joshua Community Manager
After moving into my initial apartment I found and reported mold, (I had specifically asked if there were any issues with mold, water damage or pests and I was assured there was not). The complex was slow to even come and investigate it. I developed fairly serious allergies and started staying with family instead after about a week or two. They eventually tore out parts of the walls and saw how far the mold was spreading including in to the AC system. One of the repair men told me that if he were me I needed to leave. Apparently before I moved in someone had shot multiple rounds through the door not only hitting the prior tenant, but also hitting pipes flooding this apartment and the one beneath it. The apartment complex just hid this fact and the obvious possibility of mold. The apartment beneath me I was told was far worse with mold over all the walls and they were doing nothing about it. The repair man told me they would replace some of the sheetrock, but likely not fix the mold in the AC, or beneath the carpet....just enough to make it look habitable. I moved apartments in the complex hoping it would be better but have had birds fly up vents into my bathroom fan, squirrels building nests in the dryer vent and tearing up my patio furniture, hundreds of bugs crawling out of the walls, and under the sink, and out from the dishwasher and overall management has not been helpful or quick at resolving these issues. The only good thing about this place are a few of the leasing staff and repair workers who have truly been pleasant. They actually seemed to have my best interest at heart, and for them I am very thankful as they made this place much more bearable.
Property Manager at Monterey Ranch, Responded To This Review
Dear Micah, We appreciate the time it takes to leave a review and apologize for any issues in your home that were not addressed as quickly and thoroughly as they should have been. All feedback is taken very seriously and your frustration is heard. Our team works very hard to provide a positive apartment living experience for all our residents and is proud of our many fine amenities and well-appointed apartment homes. The well-being of our residents is also a top priority and we strive to take all measures necessary to ensure the highest standards of living. We will certainly discuss your review together and look to find ways to improve. Please feel free to contact me directly if you would like to add any additional feedback. Regards, Joshua Community Manager
Worst apartment to ever live in. There are roaches everywhere, i kill about 7 a day, sometimes they get in my shoes when im getting ready to head out to work!!! The apartment does not have pest control, but we get charged for it every month. We have to pay a manditory $79 for cable on top of our rent even though we dont have cable, and they dont tell you that when you sign the lease. The staff are extremely useless, any issues that we have, everytime we bring it up to them, they always say that "there is nothing we can do about that, but ill write it down" when i wanted to complain to the corporate about their terrible service, they would not give me the number. The a/c broke on us, and it took them two weeks to fix, we slept in 80 degree condition for two weeks. The apartments came with damages that were fixed up by glue from the maintenance, but eventually the glue is wearing off, so whenever we move out, they will charge us for repair, but all they will do is glue it back up for the next sucker to live there. There isnt a problem finding a parking space, but thats because they tightned up the parking space, if you have a nice car, beware because you will have door dings the next morning.
Property Manager at Monterey Ranch, Responded To This Review
We are collectively passionate about providing fast, reliable service with comfortable apartments and fantastic amenities for all our residents. We are certainly sorry to see you are not happy in your home and apologize for any delays in service to your home. I welcome a conversation with you as quickly as possible to address these concerns. Thank you for taking time to leave your thoughts and as always, we will review and discuss this feedback amongst team members to find ways to improve. Please feel welcome to contact me directly anytime so we can speak about the issues you brought up in your review. Regards, Joshua Community Manager
I cannot say enough positives about MR. The new management is responsive and really seems to genuinely care about the renters. A special shout-out to Nichole in the office who helped expedite a repair on a washer water issue. Love coming home every day to the beautiful greenspace setting!
Property Manager at Monterey Ranch, Responded To This Review
Thank you so much for your compliments and high rating for your apartment home at Monterey Ranch in Austin, Texas! We appreciate you taking the time to reflect positively on your experience and our team will continue to work hard to exceed your expectations. Please do not hesitate to let us know if we can do anything for you. We are here to help and grateful for your residency. Kind regards, Joshua Community Manager
I applied for an apartment back in July, I was not able to get it and was told I would get my $199 admin fee back within 30 days, after numerous calls and emails I have yet to receive my refund, almost 3 months and still no one returns calls or responds to emails, this is extremely unprofessional
Property Manager at Monterey Ranch, Responded To This Review
Hello and thank you for taking the time to leave your review. We are certainly apologetic for any delays in returning your deposit and I would like to learn more. Please contact me directly so I can better assist you. Regards, Joshua Community Manager jhenley@northland.com (866) 802-2585
Maintenace sucks! If you ever have a problem all they do is put a bandaid on it. Also building 2 in Foothills is infested with German Cockroaches ?? I moved in and got the keys at 12:00pm and returned them at 3:00pm. I talk to they lady in the office and I said” hey, I got some bad news. The unit is infested with cockroaches” and her response was “ uh again, we already bombed it twice”. Keep in mind that this is on the 3rd floor, so if a unit on the 3rd floor has it so does the entire building. Cockroaches come from the ground not the sky. After she said “well we can have pest control come out here again.” I told her “this is ridiculous, can you move us into another unit?” And she said ” no, this is all we have available.” So long story short is I was forced to find somewhere else to live and they wouldn’t help me out. They tried to give me a unit that was unlivable. Don’t recommend!!!!!
Property Manager at Monterey Ranch, Responded To This Review
To the resident who wrote this review, Please know that our team is passionate about providing outstanding service, fantastic amenities and spacious, comfortable homes for all our residents. The well being of our residents is a priority and we are certainly sorry to see that you had an unresolved issue in your home during move-in. We apologize that you were not completely satisfied. As is always the case, our staff will review and discuss your feedback and look to find ways in which we can improve our resident experience. Thank you for taking the time to leave your thoughts and we wish you the best. Regards, Joshua Community Manager
First off this place has everything you could ever need or even want!! This is one of the most beautiful apartment complexes I have ever seen!! My friend has lived in this complex for over 6+ months and has only positive things to say about this place. Also not to mention they have the best leasing staff ever!! This place has made my moving process extremely easy and I'm so thankful for Yvette and all she has done to make this move smooth. 10/10 would recommend.
Property Manager at Monterey Ranch, Responded To This Review
We are so happy to see you are enjoying your new home! It is always great to know our valued residents are taking advantage of our amazing amenities and that their needs are being met and questions answered. The Monterey Ranch team members appreciate your praise and 5 star rating. Please let us know if you need anything and we hope you have a wonderful Spring season taking in all that Austin has to offer! Best regards and once again thank you! Geena Area Manager
The recent problems with power and water have made me very happy about my decision to move in here 3 months ago. Not that we didn’t have issues, because like everyone else in Austin, we did, but every day during this period I could expect at least one email from Monterey Ranch updating me on the current situation and outlining next steps. They installed porta potties on the property during the outage and helped us on where to go to get water, coordinating with churches and the fire department. Their maintenance crew is fantastic and professional and timely! The grounds are well maintained and it is a safe environment. And of course, I love my apartment!
Property Manager at Monterey Ranch, Responded To This Review
Your wonderful compliments and kind feedback has made our day! Thank you so much for taking the time to reflect on your positive experience at Monterey Ranch Apartments in Austin, Texas. We strive to provide all our residents with a quality lifestyle the moment you contact our community. Please let us know if we can assist you with anything or answer any questions anytime. Thanks again for making our community your home and enjoy your upcoming spring season. Sincerely, Geena Area Manager
Bad maintenance.. security issue... Black Window screen makes no natural lights
Property Manager at Monterey Ranch, Responded To This Review
Thank you for taking the time to leave your review. We want to first thank you for being our valued resident and we hear and understand your frustration regarding the solar panels. Please know that the well being and comfort of all our residents are our top priority and the team takes great pride in providing the best services and apartments that residents love to call home. We are certainly sorry that you have an unfavorable impression. Please feel free to reach out to me as quickly as possible so we can address the advantage of our cost saving measures regarding these screens blocking out 80% of the heat from the sun coming into your home. We wish you a wonderful holiday season and I look forward to speaking with you soon. Sincerely, Tamara Community Manager
Don't come here. Horrible maintenance service & irresponsible Front desk. I have reported toilet water is overflowing issue. They did not fixed it 2 days and I have to wait 3 more days as They do not have plumber in their community. Now i have to stay on hotel for these days. I would never come back here or recommend. There is no way to give Zero stars
Property Manager at Monterey Ranch, Responded To This Review
Dear Raghavendran, Thank you for taking the time to leave your review. We hear and understand your frustration. Please know that the well being of all our residents is our top priority and our team takes great pride in providing the best services and apartments that residents love to call home. We are certainly sorry for any delay and are doing our best to resolve this as quickly as possible. We will continue to follow up with you and hope we can turn your impression around. Best regards, Tamara Community Manager
I gave staff a 1 because the receptionist Chelsea treats you like you don’t matter and overcharged is when we renewed. Her manager finally listened and corrected the problem. There hasn’t been a media room or available printers and using a small room as the gym while they work on “world renowned’ gym for 2 years. The exterior by our apartment has termites and is rotted out and they do t want to replace my broken stove. They don’t have cameras and the security gate is always broken. If you don’t have to do not move here!
Property Manager at Monterey Ranch, Responded To This Review
To our valued Resident, Thank you for taking the time to leave your feedback and a rating for our community in Austin. We take all comments and reviews very seriously and want to make sure you know you are being heard. The entire Monterey Ranch Team is committed to providing a positive apartment living experience with extraordinary service, plentiful amenities, and that we are competitively priced. We apologize again for any unfavorable interaction with our team member. Your comments will certainly be reviewed and discussed so we may better serve our residents moving forward. Please contact us at your convenience so we can answer any further questions you may have and work with you to resolve any issues in your home. We are here to help and grateful for your residency. Best regards, Sherry Community Manager
I enjoyed living here and had a mostly good experience with Monterey Ranch until I moved out, received my final bill, and was charged over $600 for a carpet replacement fee because management claims it was damaged beyond repair. There were no scuffs or tears anywhere, the carpet had normal wear and did have a couple of dark spots in heavier foot traffic areas, but those could have easily been cleaned with a carpet cleaner. I've lived in several apartments and left the carpet in similar condition and have never had this happen before. I would've been completely fine with a carpet cleaning fee, which would have been more than reasonable, but to get charged a $600 fee is absurd. To anyone currently living there and moving out soon, I'd suggest that you rent a carpet cleaner and clean it yourself instead of trusting management to make a fair assessment on the condition of the carpet. My move out statement was also prepared almost two months before my move out date, and I questioned management on how they could have assessed a carpet replacement fee before they had even seen the apartment. Never received a response to that concern. This all very quickly turned into the worst apartment experience I've ever had.
Property Manager at Monterey Ranch, Responded To This Review
Hello Heather, We want to first thank you for being our past resident and appreciate you taking the time to leave your feedback. It is certainly nice to see you enjoyed your time at Monterey Ranch and we are sorry to see you have unanswered questions regarding your move out costs. I will reach out to you immediately so we can discuss your comments and hopefully turn your impression around. Kind regards and I hope to speak with you soon. Sherry Community Manager
When I visited this place, they first were not available to show me around the apartment. Having faith, I looked up on their website to decide on an apartment and filled out the application. After which I had a word with the lease manager where I was confirmed about the availability of the apt with the same rent that was mentioned on their website. Few mins letter, I receive a lease agreement to sign that had an extra $75 added per month. After enquiring, it was told to me that this is a MANDATORY charge for internet and TV from Spectrum that each resident HAS to take and there is no way out. I am not a TV person and inspite of this I have to pay an additional amount as a PACKAGE. This shows the level of greed and how inconsiderate Northland community is. They have decided what’s “best” for their residents without taking an opinion from the residents. On top of that, I was told that these services would start getting activated from 01st Nov and since I leased out an apartment from Oct, I have to bear the expenses(installation cost+appointment setup etc) for a month with no help from leasing staff that sits here in Monterrey society. I reached out to Spectrum and they said that I need to check with Northland as this is a corporate thing. Absolute lame service both from Monterey, Northland and Spectrum. Please avoid this society if you can. I didn’t have a choice since I needed an immediate place to stay but may be the person reading this will have a chance to stay away !
Property Manager at Monterey Ranch, Responded To This Review
Dear Debashis, We are certainly sorry for any misunderstanding with your move in costs and monthly fees and will use your valuable feedback to best serve our residents moving forward. The Monterey Ranch Team is committed to providing the best services for our residents and responding to their needs quickly. We will reach out to you as soon as possible to further share the benefits of having the technology package and answer any additional questions you may have at this time. Thank you for being our resident and we look forward to turning your impression around and you enjoying your home and all the amenities provided at Monterey Ranch. Kind regards, Sherry Community Manager
1. No security cams installed - answer from leasing team is that they didnt install cameras for security purpose(????, lol) 2. Immune to robbery - house, car parts like tires. Multiple incidents but no security measures involved 3. Overcharge for late fee, though their online payment system was down 4. Amenities never well maintained and its been more than a year now amenities like pool, Gym, movie theatre are shut down. They take 2-5months on average to replace lights/bulbs in the tennis court even after multiple requests. (Adding this after I left the community) 5. Overbilled charges on my deposit refund
Property Manager at Monterey Ranch, Responded To This Review
Dear Vijay, Thank you for taking the time to leave your feedback for your apartment home at Monterey Ranch in Austin, Texas. We appreciate your time and take all comments and suggestions very seriously. We sincerely apologize for any unfortunate incidences at the community and please know your safety and well being are our top priority. We are certainly addressing the situation with additional courtesy patrols. I would be more than happy to sit with you to discuss and answer any questions you may have with the issues you brought up in your review. Please know that we want all our residents to enjoy a positive, lifestyle experience at Monterey Ranch and your feedback is being heard. Best regards and please reach out to us so we can answer any additional questions you may have. Sherry Community Manager
Being in this community for long time, I won’t recommend anyone for this apartment. There no security, multiple burglars, worst gym facility(under construction for more than a year), delay in resolving the maintenance work orders. They won’t even have key for themself to enter the apartment to fix do maintenance work, they will ask tenants for key to get a copy. They don’t care about their residents.
La seguridad de un lugar no depende sólo del que allí trabaja, depende de todos en la comunidad, y cosas como lo sucedido pueden ocurrir en cualquier sitio. Al momento no tengo quejas; es un lugar tranquilo y limpio, con las facilidades para recrearse y pasar tiempo con familiares y amigos. Cabe mencionar que Susana, en la oficina, te brinda un servicio de excelencia. Es muy correcta y atenta. Esas cosas(buen trato)son muy importantes y necesarias, para sentirse a gusto en un lugar.
Property Manager at Monterey Ranch, Responded To This Review
Gracias por el apoyo y las felicitaciones para nuestra comunidad en Austin, Texas. Agradecemos que se tome el tiempo para dejar una alta calificación. Nuestro equipo trabaja muy duro para asegurar que nuestros residentes disfruten de su hogar y comunidad. Por favor, háganos saber si podemos hacer algo por usted. Atentamente, Jerez Administrador de la comunidad
This is very unsafe community, Lot of break in happens and also theft in daylight and including car tyres.Very bad management
Property Manager at Monterey Ranch, Responded To This Review
Thank you for taking the time to leave a review for your apartment home at Monterey Ranch in Austin, Texas. We appreciate your time and take all comments and suggestions very seriously. We sincerely apologize for any unfortunate incidences at the community and please know your safety and well being are our top priority. We are certainly addressing the situation with additional courtesy patrols. I would be more than happy to sit with you to discuss and answer any questions you may have with the issues you brought up in your review. Please know that we want all our residents to enjoy a positive, lifestyle experience at Monterey Ranch and your feedback is being heard. Best regards and we will reach out to you as quickly as possible. Sherry Community Manager
This community is very unsafe as loft of theft and break in happened in the community recently
Property Manager at Monterey Ranch, Responded To This Review
Thank you for taking the time to leave a review for your apartment home at Monterey Ranch in Austin, Texas. We appreciate your time and take all comments and suggestions very seriously. We sincerely apologize for any unfortunate incidences at the community and please know your safety and well being are our top priority. We are certainly addressing the situation with additional courtesy patrols. I would be more than happy to sit with you to discuss and answer any questions you may have with the issues you brought up in your review. Please know that we want all our residents to enjoy a positive, lifestyle experience at Monterey Ranch and your feedback is being heard. Best regards and we will reach out to you as quickly as possible. Sherry Community Manager
I’ve chosen Montery Ranch Apartment because it’s a friendly apartment with beautiful mingling people and friends.Mostly all amenities are available inside like swimming,gym and other facilities.And above all,departmental stores and malls are nearby.We can go by walking and biking too.The trails connects very well for walk & jogging.
Property Manager at Monterey Ranch, Responded To This Review
Hello Barkha! The entire Monterey Ranch Team wants to thank you for leaving such a fantastic review for our community in Austin. We love to see that you are enjoying your apartment home and the great location with shopping, restaurants and beautiful hiking and biking trails! Please let us know if you need any or have questions anytime. We look forward to serving you “Breakfast on the Go” next Friday, January 18th from 7:30 am to 8:45 am. Best regards, Sherry Community Manager
Worse back office attitudes and service in all of Austin. Back away from the sales con job here. They are at best unprofessional and way too much for apartments too old to pay their prices for.
Property Manager at Monterey Ranch, Responded To This Review
We're very sorry to hear that you did not have a good experience. If there is anything we can do for you, please give us a call at 512-892-9080. We'd like to hear more about your experience so we can work to improve it and hopefully resolve any problems you have had.
The actual website will show all the 4 and 5 star ratings but to be fair they offered incentives for leaving them a good review. I wish there was an option for no stars because this complex is honestly a nightmare. I mean the apartments themselves were alright if you like living in paper thin walls and overflowing trash bins, but the management is nonexistent. But anyways, there was a small storm in December that flooded part of the parking lot... more importantly the covered parking that is an extra fee. The first time this happened I was lucky enough to avoid damage to my vehicle. However you would think some type of effort would be made to insure this would not happen again. NOTHING! Not even an email apologizing for the inconvenience was sent. The second time this happened...A WEEK LATER.. water made its way into my car, yay, causing hundreds of dollars in damage. Others actually suffered a total loss.. it's been 4 months and nothing has been done in terms of reimbursement. No one is to blame and the apartments are choosing to look the other way. They started by blaming the landscaping company who is saying it wasn't their fault, claiming the drainage pond was at fault.. if it was or wasn't is besides the point, this happened on the apartment property and they should take some responsibility, right? They are quick to take every possible penny from you but will do nothing to help you when they're at fault. When it came time to move we were charged for things that were already damaged when we first moved in. Stains on the carpet, in the bathtubs, walls, etc. Save yourself the trouble and pay an extra $200 for a nicer complex.
Don't live here. They have serious roach infestation problems. Management is unresponsive about noise complaints and garbage is constantly present in common areas. And they will charge you for when their own equipment breaks. Save yourself some trouble and find a high quality place to live
Property Manager at Monterey Ranch, Responded To This Review
We're very sorry to hear that you are unhappy. If you are having pest problems, we would be happy to have pest control come by your apartment. Please give us a call at 512-892-9080 or stop by the office so we can schedule this and discuss your other concerns. We'd like to work together to resolve your concerns so you can enjoy your home. Thank you.
I've lived at Monterey Ranch for over 7 years and only in the last year or so have I considered moving. All of my complaints are around issues that did not exist prior to Northland taking over the property. When I first moved in, Archstone was the management company and they were fine. Then IMT took over and they were amazing! They seemed to really care about their tenants and the property. They took very good care of all of the amenities and offered special events to create a sense of community here such as free taco breakfast on Sundays, movie nights for kids in the theater, several free yoga and fitness classes throughout the week, amongst other fun activities. They gladly accepted packages at the office and would notify you when a packaged was received so that you could go pick it up from the office. Since Northland took over, they no longer accept packages and I have had several stolen from the front of my door since. They've repeatedly made changes throughout the property without notifying us via email or otherwise. For example, changing out the walkthrough gate locks to keyless code based locks, so our keys no longer work but no one has given us the codes. They changed out the gate security system without updating the directory properly so my apartment code no longer works. Again, we were never notified about this change. Ever since the storms, there have been large trees that fell down and are now blocking the greenbelt trail. Also, they just simply do not maintain the trail whatsoever... it's always filled with trash and much of the trail bedding is gone and is just mud now. I could go on and on about my disappointments ever since the change in property management. It just seems like this company does not care at all about their tenants or their comfort or about creating a sense of community like the previous management companies did. Northland just seems to care about money and that's it. I'm just ready to move at this point.
Property Manager at Monterey Ranch, Responded To This Review
To our valued resident, We thank you for taking time out of your busy day to write a review for our community in Austin, Texas. Our entire team appreciates you as our resident. Monterey Ranch offers many wonderful activities throughout the year and an amazing fitness and training schedule that is free to all our residents. We are very concerned that you are not getting the Call Max communications sent to all our residents on a weekly basis and the flyers posted throughout the community. We pride ourselves on timely and consistent communication with our residents. Please contact me at your earliest convenience so we can meet and discuss the issues you brought up in your review to better serve you. Best Regards, Dianna Meier Community Manager
This apartment complex has been absolutely nothing but trouble in the six months I've lived here. The apartment maintenance team, who I've gotten to know all too well, are great, the management is absolutely atrocious. When I first moved in there was a broken door that was entirely off the hinges, it took two months to get them to send someone out. Since then I've had about 15 maintenance orders, a flood and resulting black mold that was allowed to go on for over two weeks after I notified them without any action taken to stop it, and unresponsiveness from the office. The mold took daily calls and visits to the office to get them to send a plumber out, afterwards Dianna, the property manager, didn't respond to my emails for two months regarding prorated rent for that month until I threatened to break my lease and move. On top of that, my vehicle, which is 3 years old, well kept, and driven daily, has a registration sticker that expired two months ago. I came out to a sticker on my windshield one morning recently threatening to tow my car if it's not updated in the next two weeks, less time than it even takes them to mail the sticker. I brought this to Dianna's attention and again was told basically too bad deal with it. Similarly we all received emails recently saying patio furniture only on patios, no storage of any kind because of the "community appearance". Meanwhile the gates haven't been painted in years and are chipped and trashy looking, as are many other areas like the laundry room. There's a sign posted discretely by the mailboxes that they're required to post advising they failed to meet energy efficiency standards so your electric bills will be outrageous as well. Management has been unresponsive, cavalier when they do respond, and downright aggressive when you push back. You can see on many of the negative reviews Dianna has responded either offering lip service or attacking the reviewer so I leave it to you to decide if all these people are wrong to review so poorly, or if you want to risk living at a place that's openly antagonistic to it's residents. I encourage you to not make the same mistake I did by moving here, there are dozens of better communities in the area with similar or lower rents.
Property Manager at Monterey Ranch, Responded To This Review
Thank you for reaching out to us. Your opinion plays an integral part in our customer service. I would like the opportunity to make this up to you, so if you're willing, please contact me at (737) 226-1053. I hope to hear from you. Erica Johnson - Senior Community Manager
This community is economic but you can get more for your money somewhere else. The installations that are not close to the leasing center are very poorly maintained. If you tour the community you may notice that the common stairs and other areas are very dirty. The service provided on the renters office is notably bad. It feels like they are always working against their will and rather than solving your issue they try to solve your case so you disappear from the office that day, if you come complaining the next day, they wont even remember your face. The maintenance process and personnel seems from a third-world nightmare. They take way too much time to respond to the minor of issues, even if you flag them as important. The worst part is that they have entered the apartment when you don't expect them (without previous notice) under the argument that they were repairing something that they identified as not working. For 1 or 2 hundred dollars more you can find something way better on the area, the extra money will be very well invested as it will save you from really bad experiences.
Property Manager at Monterey Ranch, Responded To This Review
I would love to sit down with you to address your concerns. I have full confidence that we can help! Please stop by the office today so we can talk about your concerns. Thank you, Erica Johnson Senior Community Manager
Very much the same comments as the person who said that the security gate doesn't work. The garbage isn't picked up often enough. Several other things are broken such as the security lights. The pools are regularly used by people who drive into the complex and use the them without being tenants. All comments/complaints sent to the property management have been ignored. i will be moving out as soon as my lease is completed.
Property Manager at Monterey Ranch, Responded To This Review
Thank you for your feedback. I would be more than glad to sit down with you to review your concerns. Michelle Community Manager
Property Manager at Monterey Ranch, Responded To This Review
Thank you for your feedback. I would be more than glad to sit down with you to review your concerns. Michelle Community Manager
Monterey Ranch started out a nice place to live to start our new lives in Austin, The first year no complains to mention, as the complex does show its age as you notice things with time, we felt it was reasonably priced and offered plenty of amenities, after our first year the property ownership changed, and things just started to go noticeby down, it is clear from the drop in quality that the bottle line is most important to Northland inc., the place has less frequent maintenance amenities less available, an entrance gate that never works and a little thing as accepting packages at the office, which you will find on other reviews that people complain about, and although it seems like a small thing it can have a big impact you hear about the number of residence that have had packages stolen. Well needless to say I would not recommended this place without a comparison there is no way to know how drastic things have changed, I hope you find this review helpful.
Property Manager at Monterey Ranch, Responded To This Review
Thank you for your feedback. As the Community Manager for Monterey Ranch, I personally take responsibility for the negative experience you've had at our community. I can assure you that we strive to provide superior customer service. I would be more than happy to address any concerns or hear more feedback from you. Please do not hesitate to stop by my office at any time or call me at 512.892.9080. Thank You. - Michelle
The apartment itself is pretty right down the middle. It's definitely a pretty good size when you consider its cost and distance from downtown. The 1/1 in the Vistas section has the W/D connections are off the kitchen/dining area with sliding doors in front so noise can be an issue. The appliances have all been solid performing, with the possible exception of the A/C which has had at least one problem per summer since I've lived here. Other possible cons are your pantry needs to be closed to open the dishwasher, the grassy areas frequently have ant infestations, and the shower/tub is plastic. For me this complex's main draw is its location right off 290 and MoPac going toward the Y at Oak Hill. From here you can easily jump on MoPac and 290. The way 290 works also makes trips to Lamar a snap. The downside is while its great for commuting, the only places you'll be walking to are the nearby mini marts and maybe the Target.
Property Manager at Monterey Ranch, Responded To This Review
Thank you for your input and we look forward to providing you with excellent customer care! Erica Johnson Community Manager
Monterey Ranch Photos
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Clubroom sitting area with couches
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Map Image of the Property
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1BR, 1BT - A2 - 697SF
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Theater room
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Pool table
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Clubroom with tables and chairs
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Clubhouse coworking space
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Fitness center
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Kitchen
Models
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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Monterey Ranch has studios to three bedrooms with rent ranges from $1,005/mo. to $3,250/mo.
You can take a virtual tour of Monterey Ranch on Apartments.com.
Monterey Ranch is in East Oak Hill in the city of Austin. Here you’ll find three shopping centers within 1.0 mile of the property. Five parks are within 5.9 miles, including Dick Nichols Park, Barton Creek Greenbelt (360 Access), and Goat Cave Nature Preserve.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
4701 Staggerbrush Rd
Austin, TX 78749
Responded To This Review