Murrayhill Park Apartments

Property Manager at Murrayhill Park Apartments, Responded To This Review

Thank you for taking the time to provide your review of Murrayhill Park Apartments. We strive for a positive experience for our residents and apologize if we have fallen short in some areas. It is the goal of our community staff and Affinity Property Management to provide residents with the best possible apartment living experience. We encourage you to reach out to our corporate office to discuss any concerns you may have at 503-892-0099.

Property Manager at Murrayhill Park Apartments, Responded To This Review

Our goal at Murrayhill Park is to provide our residents with the best possible apartment living experience. We make every effort to identify and address maintenance issues as they occur. If there are items within your apartment or throughout the community you feel need attention, we encourage you to submit a maintenance request listing those items so they can be addressed. We don’t often get reports of apartments being cold when thermostats are set to a comfortable temperature. Submitting a maintenance request for this issue would allow maintenance staff to inspect the heaters and thermostats to determine if any adjustments or replacements need to be made. Renter's insurance is a requirement at Murrayhill Park. We believe it is in the best interest of our residents that they have continued renter’s insurance coverage as it protects your belongings should an unfortunate event occur. Murrayhill Park doesn’t provide or manage the insurance policies so it is our resident’s responsibility to provide us with updated proof of coverage each time their policy renews. We do send reminders to residents when we see the proof of coverage that they last provided to us has expired. The best way to avoid a lapse in proof of coverage we have on file is to list Murrayhill Park as an “Interested Party” on your policy. This allows your insurance provider to send us updates each time the policy renews. The pool is one of the many amenities provided to our residents. Murryahill Park follows city codes when maintaining the pool. When the weather is as warm as this past summer was, the pool gets a significant amount of use which can sometimes alter the chemical levels. When this occurs, in order to comply with city codes, we temporarily close the pool and return the chemistry back to the proper levels as quickly as possible. Our residents appreciate that Murrayhill Park is a pet friendly community. Since Murrayhill Park is the only community in the area with our own dog park, we provide numerous pet waste stations and regularly send out notices reminding pet owners of their responsibility to clean up after their pets. Unfortunately, like all communities, some pet owners neglect those responsibilities and choose not to pick up after their pets. When residents see this occur, we encourage them to report it to our office so we can address it with the pet owner as it is a violation of community rules. We hope you will reach out to us with any concerns or to address any maintenance requests. We continue to strive to make your residence at Murrayhill Park an enjoyable one.