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Monthly Rent
$1,266 - $3,876
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
506 - 1,233 sq ft
Pricing & Floor Plans
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Unit 2255price $1,266square feet 506availibility Now
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Unit 2355price $1,294square feet 506availibility Feb 3, 2025
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Unit 3290price $1,394square feet 578availibility Jan 6, 2025
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Unit 3276price $1,394square feet 578availibility Jan 16, 2025
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Unit 1115price $1,366square feet 656availibility Now
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Unit 2150price $1,396square feet 656availibility Now
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Unit 2250price $1,446square feet 656availibility Jan 10, 2025
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Unit 1307price $1,459square feet 753availibility Now
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Unit 1301price $1,463square feet 753availibility Now
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Unit 1207price $1,591square feet 753availibility Now
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Unit 1326price $1,506square feet 689availibility Now
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Unit 1427price $1,506square feet 689availibility Feb 24, 2025
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Unit 2339price $1,533square feet 803availibility Now
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Unit 2345price $1,566square feet 803availibility Now
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Unit 2443price $1,646square feet 803availibility Jan 11, 2025
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Unit 2347price $1,516square feet 804availibility Jan 6, 2025
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Unit 1230price $1,571square feet 804availibility Jan 24, 2025
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Unit 1322price $1,526square feet 815availibility Jan 27, 2025
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Unit 1212price $1,443square feet 615availibility Jan 26, 2025
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Unit 3292price $1,329square feet 615availibility Mar 3, 2025
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Unit 2137price $1,874square feet 1,022availibility Now
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Unit 2348price $1,924square feet 1,022availibility Now
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Unit 1231price $1,954square feet 1,022availibility Now
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Unit 3480price $2,224square feet 1,133availibility Feb 16, 2025
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Unit 3299price $2,645square feet 1,233availibility Jan 27, 2025
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Unit 2255price $1,266square feet 506availibility Now
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Unit 2355price $1,294square feet 506availibility Feb 3, 2025
-
Unit 3290price $1,394square feet 578availibility Jan 6, 2025
-
Unit 3276price $1,394square feet 578availibility Jan 16, 2025
-
Unit 1115price $1,366square feet 656availibility Now
-
Unit 2150price $1,396square feet 656availibility Now
-
Unit 2250price $1,446square feet 656availibility Jan 10, 2025
-
Unit 1307price $1,459square feet 753availibility Now
-
Unit 1301price $1,463square feet 753availibility Now
-
Unit 1207price $1,591square feet 753availibility Now
-
Unit 1326price $1,506square feet 689availibility Now
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Unit 1427price $1,506square feet 689availibility Feb 24, 2025
-
Unit 2339price $1,533square feet 803availibility Now
-
Unit 2345price $1,566square feet 803availibility Now
-
Unit 2443price $1,646square feet 803availibility Jan 11, 2025
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Unit 2347price $1,516square feet 804availibility Jan 6, 2025
-
Unit 1230price $1,571square feet 804availibility Jan 24, 2025
-
Unit 1322price $1,526square feet 815availibility Jan 27, 2025
-
Unit 1212price $1,443square feet 615availibility Jan 26, 2025
-
Unit 3292price $1,329square feet 615availibility Mar 3, 2025
-
Unit 2137price $1,874square feet 1,022availibility Now
-
Unit 2348price $1,924square feet 1,022availibility Now
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Unit 1231price $1,954square feet 1,022availibility Now
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Unit 3480price $2,224square feet 1,133availibility Feb 16, 2025
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Unit 3299price $2,645square feet 1,233availibility Jan 27, 2025
About Muse Apartments
Establish a new standard of luxury living at Muse Apartments, nestled in the vibrant heart of Phoenix's Arts District. Our upscale community offers an exclusive retreat where sophistication meets creativity. Immerse yourself in elegantly designed residences featuring high-end finishes, expansive windows, and state-of-the-art amenities. Enjoy curated art installations, electric car charging stations, and a state-of-the-art fitness centerall just steps away from eclectic galleries, gourmet dining, and cultural landmarks. At Muse Apartments, every detail is meticulously crafted to inspire and elevate your living experience. Embrace a lifestyle of artful elegance and urban convenience in a community where your home is not just a place, but a masterpiece.
Muse Apartments is an apartment community located in Maricopa County and the 85004 ZIP Code. This area is served by the Phoenix Elementary District attendance zone.
Unique Features
- Courtyard View Studio/1Bed
- Guest parking available
- 1st Floor - 1 BR
- Pool View 1Bed
- Tranquil Zen Garden with Fire Pit
- Wood-style plank flooring throughout living areas
- Downtown Views
- Pool View 2/3 Bed
- Under cabinet accent lighting
- Undermount apron sinks
- 1st floor 2/3 bed
- Full glass tile kitchen backsplash
- Energy efficient stainless steel appliances
- Luxury Wood Inspired Plank Flooring
- Barbecue pavilion and picnic area
- Dog wash and self-service grooming area
- Door Side Trash Pick-Up
- Oversized closets
- Glass Tile Backsplash
- Polished quartz countertops
- Refrigerator with Ice Maker & Filtered Water
- Fenced dog park
- Front-loading washer and dryer
- Full-Size Front Loading Washer & Dryer
- Top Floor 1Bed
Community Amenities
Pool
Fitness Center
Clubhouse
Controlled Access
Recycling
Business Center
Grill
Conference Rooms
Property Services
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Recycling
- Renters Insurance Program
- Dry Cleaning Service
- Online Services
- Pet Play Area
- Pet Washing Station
- EV Charging
Shared Community
- Business Center
- Clubhouse
- Multi Use Room
- Conference Rooms
Fitness & Recreation
- Fitness Center
- Hot Tub
- Spa
- Pool
- Gameroom
Outdoor Features
- Cabana
- Courtyard
- Grill
- Picnic Area
- Zen Garden
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Microwave
Refrigerator
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
Model Details
- Hardwood Floors
- Vinyl Flooring
- Dining Room
- High Ceilings
- Family Room
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$50
- Dogs Allowed
-
Monthly pet rent$39
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One time Fee$300
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Pet deposit$300
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Pet Limit2
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Restrictions:Breed restrictions apply.
- Cats Allowed
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Monthly pet rent$39
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One time Fee$300
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Pet deposit$300
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Pet Limit2
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Restrictions:Breed restrictions apply.
- Parking
-
Garage--
-
Other--
Details
Lease Options
-
2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17
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Short term lease
Property Information
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Built in 2017
-
367 units/4 stories
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Recycling
- Renters Insurance Program
- Dry Cleaning Service
- Online Services
- Pet Play Area
- Pet Washing Station
- EV Charging
- Business Center
- Clubhouse
- Multi Use Room
- Conference Rooms
- Cabana
- Courtyard
- Grill
- Picnic Area
- Zen Garden
- Dog Park
- Fitness Center
- Hot Tub
- Spa
- Pool
- Gameroom
- Courtyard View Studio/1Bed
- Guest parking available
- 1st Floor - 1 BR
- Pool View 1Bed
- Tranquil Zen Garden with Fire Pit
- Wood-style plank flooring throughout living areas
- Downtown Views
- Pool View 2/3 Bed
- Under cabinet accent lighting
- Undermount apron sinks
- 1st floor 2/3 bed
- Full glass tile kitchen backsplash
- Energy efficient stainless steel appliances
- Luxury Wood Inspired Plank Flooring
- Barbecue pavilion and picnic area
- Dog wash and self-service grooming area
- Door Side Trash Pick-Up
- Oversized closets
- Glass Tile Backsplash
- Polished quartz countertops
- Refrigerator with Ice Maker & Filtered Water
- Fenced dog park
- Front-loading washer and dryer
- Full-Size Front Loading Washer & Dryer
- Top Floor 1Bed
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
- Dishwasher
- Disposal
- Ice Maker
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
- Hardwood Floors
- Vinyl Flooring
- Dining Room
- High Ceilings
- Family Room
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 12pm - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
The charming, historic neighborhood of Willo lies in the heart of Phoenix, Arizona, just two miles north of Downtown. With historic architecture, walkable residential streets, commercial buildings, and towering palm trees, Willo is unique in both name and structure. Known for its tight-knit community, Willo is a wonderful residential oasis to put down roots.
Willo’s residential neighborhoods reside on the west and in the center of town, while big businesses in commercial buildings reside on the east. Various restaurants, retailers, conveniences, and museums lie on the outskirts of town. Discover the Phoenix Art Museum, Phoenix Theatre, and Heard Museum to the east!
Numerous light rail stations around the area will take you south to Downtown Phoenix, past Phoenix Sky Harbor International Airport and all the way east to Mesa, Arizona. Getting in, out, and around town is as easy as pie.
Learn more about living in Willo| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 3 min | 1.5 mi | |
| Drive: | 4 min | 1.5 mi | |
| Drive: | 6 min | 2.3 mi | |
| Drive: | 14 min | 6.2 mi |
Transportation options available in Phoenix include Mcdowell/Central Ave, located 0.2 miles from Muse Apartments. Muse Apartments is near Phoenix Sky Harbor International, located 6.5 miles or 12 minutes away, and Phoenix-Mesa Gateway, located 33.3 miles or 44 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 3 min | 0.2 mi |
|
|
Walk: | 9 min | 0.5 mi |
|
|
Walk: | 11 min | 0.6 mi |
|
|
Drive: | 2 min | 1.2 mi |
|
|
Drive: | 3 min | 1.3 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 44 min | 34.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Phoenix Sky Harbor International
|
Drive: | 12 min | 6.5 mi |
|
Phoenix-Mesa Gateway
|
Drive: | 44 min | 33.3 mi |
Time and distance from Muse Apartments.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 9 min | 0.5 mi | |
| Walk: | 11 min | 0.6 mi | |
| Drive: | 3 min | 1.1 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Japanese Friendship Garden
|
Walk: | 12 min | 0.7 mi |
|
Civic Space Park
|
Drive: | 3 min | 1.4 mi |
|
Margaret T. Hance Park
|
Drive: | 3 min | 1.4 mi |
|
Children's Museum of Phoenix
|
Drive: | 4 min | 1.8 mi |
|
Arizona Science Center
|
Drive: | 4 min | 2.0 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 19 min | 1.0 mi | |
| Drive: | 3 min | 1.4 mi | |
| Drive: | 6 min | 2.9 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 12 min | 6.3 mi | |
| Drive: | 30 min | 21.4 mi | |
| Drive: | 97 min | 74.0 mi |
Property Ratings at Muse Apartments
MUSE has been my home since 1.5 years and I love this peaceful and clean community. I particularly love the community (fun) events organized by Matt & Hannah and eagerly look forward to them every month. I would recommend MUSE to anyone who is looking for a beautiful place-to-stay in downtown.
Property Manager at Muse Apartments, Responded To This Review
Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed living at Muse for the past 1.5 years and that you love the peaceful, clean environment. It's great to know that Matt and Hannah's community events have been a highlight for you—we'll be sure to pass along your kind words to them. We appreciate your recommendation and are so glad you feel at home here. If there's ever anything you need, we're always here to help! Maggie, MG Properties
Great living community. so modern and sleek. Centrally located next to everything and very close to Downtown. The light-rail is across the street also.
Property Manager at Muse Apartments, Responded To This Review
Thank you for sharing your feedback! We're glad to hear you're enjoying the modern and sleek feel of the community, along with its convenient central location. Having the light rail right across the street is definitely a great perk! We're so happy you're enjoying everything, and if you ever need anything, feel free to reach out. Maggie, MG Properties
I want to rate it 4.5, but it doesn’t seem like I can. I’m approaching 2 years here, and it’s my favorite home. Leasing staff and maintenance promptly respond to my inquiries and concerns. I have had fun with the resident life team at events. I’m grateful for assigned parking in a garage.
Property Manager at Muse Apartments, Responded To This Review
Thank you for your thoughtful feedback! We’re delighted to hear that after nearly two years, this community has become your favorite home. It’s wonderful to know that our leasing staff and maintenance team have been responsive, and that you’ve enjoyed the resident events. We also understand how valuable assigned parking in the garage can be, and we’re glad it’s been a positive aspect for you. If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know! Maggie, MG Properties
Great place to live. Management is very helpful and efficient, common areas are mostly clean, there’s security available at all times, apartments are very nice and kept in good condition.
Property Manager at Muse Apartments, Responded To This Review
Thank you for your kind words! We’re so pleased to hear that you’re enjoying your home and that our management team has been helpful and efficient. It’s great to know that you appreciate the cleanliness of the common areas, the security, and the upkeep of the apartments. We’re committed to maintaining a great living experience for you, so if you ever need anything, don’t hesitate to reach out! Maggie, MG Properties
The building stinks like putrid trash. Gates and garage doors are not secure. Doors do not shut and/or will not open. Building dirty, stained and broken. Dog poop left in landscaping for days on end.
Property Manager at Muse Apartments, Responded To This Review
Thank you for sharing your feedback. We sincerely apologize for the issues you've experienced with the cleanliness, security, and maintenance of the building. These are of utmost importance to us, and we truly appreciate you bringing them to our attention. If you haven't already, please reach out to our Customer Care team at residentrelations@mgproperties.com or 858-345-9004. A member of our team will respond within 2 business days to address your concerns further. Thank you again for your input. Maggie, MG Properties
The staff is always extremely helpful. I’d recommend being open on Sunday or having more assistance when the office is closed. Overall great place to live! Not many places have 24 hr amenities
Property Manager at Muse Apartments, Responded To This Review
Hello, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us!
Since moving here I have had a great experience! I love all the 24/7 amenities that are available and all of the fun events that are hosted! The staff has been super helpful and friendly to us. It has made for a smooth transition so far!
Property Manager at Muse Apartments, Responded To This Review
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience has been so positive since moving in. It's great to know that you're enjoying the 24/7 amenities and events, and that our staff has been helpful and friendly in making your transition smooth. We’re committed to providing a fun and welcoming community, and we’re so glad to have you here! If you need anything or have any questions, feel free to reach out—we’re always here to help! Maggie, MG Properties
Loving living here, try to live near the Zen Garden it’s quiet and peaceful! Love the pool and our two bedroom is perfect for a couple newly living together :)
Property Manager at Muse Apartments, Responded To This Review
Hello there, thank you; we appreciate your feedback! We're looking forward to your next visit with us!
The community and amenities are great. Only I feel fencing could have been there around the Muse completely for safety purposes. Also the ground floor houses have balconies so anyone can get in easily through them!
Property Manager at Muse Apartments, Responded To This Review
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
MUSE is more than just a place to live – it's a place to thrive. Whether you're seeking tranquility, social engagement, or simply a welcoming atmosphere, it’s all here. I am thankful, lucky and grateful to have found MUSE.
Property Manager at Muse Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for leaving us this response!
Love this place! Clean, Cool, Quiet and Calm! Location is perfecto. If you want to be in the coolest place in downtown Phoenix, here you go!
Property Manager at Muse Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!
It’s good. The locatilty is nice and peaceful. We like it in here a lot. It’s very accessible to stuff around in here. The amenities are good.
Property Manager at Muse Apartments, Responded To This Review
Hello, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
Everyone has been super welcoming and kind since moving in! Great staff as well! The staff have been super helpful with this stressful move in and have given a ton of great resources to help. Overall great experience so far!
Property Manager at Muse Apartments, Responded To This Review
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
The Muse community is a great place to live. Seems like a very lively community especially given the amenities being 24 hours, the main reason I moved here. Very happy with everything at the Muse thus far. Only negative feedback is things seem to be a bit unorganized, ran into a few issues that could have been avoided but grateful they were all minor issues. Excited to be living here for the next year, living the city girl life!
Property Manager at Muse Apartments, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
I like this community but there are a few things that feel like the management company is doing their best to squeeze money out of the residents. 1)Parking - I live here and have been ticketed more than once. The leasing office is no longer appealing tickets on our behalf so now I have to do that with whomever owns the garage. What is the point of having a leasing office with 3-4 staff if every single time I ask a question its out of their hands??? 2) Rent fees - I paid my rent but for some reason it didn't register on the site. Come the 5th of the month I was charged $75. I reached out to the leasing office and they said they submitted a ticket but I still ended up having to pay extra money. Even though my rent has never been late. 3) Either the door to enter the building is not working or the handles are missing. 4) I was told that someone was stealing toilet paper. I can't imagine that there was NO OTHER WAY to deal with this than putting locks on the community bathrooms.
Property Manager at Muse Apartments, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing, please reach out to our customer care team at residentrelations@mgproperties.com or 858-345-9004. Maggie, MG Properties
The move in process was made quick and easy with the help of management. The area is nice and upgraded and quiet. Great for families or individuals alike.
Property Manager at Muse Apartments, Responded To This Review
Thank you for your great feedback! We're so glad to hear that the move-in process was smooth and easy with the help of our management team. It’s wonderful to know you're enjoying the upgraded, quiet area, and we agree—it’s a perfect environment for both families and individuals. We’re happy to have you as part of our community and are always here if you need anything! Maggie, MG Properties
Sound proofing is horrible. I hear my upstairs neighbors every movement. My AC has gone down 3 times in the past month. The trash room down the hall always has a nasty smell. That’s just a few gripes of which there are many more, which is to say, that’s apartment living.
Property Manager at Muse Apartments, Responded To This Review
Thank you for sharing your feedback. We apologize for the issues you've experienced with soundproofing, your AC, and the trash room. We understand how these concerns can affect your living experience, and we appreciate you bringing them to our attention. If you haven't already, please reach out to our Customer Care team at residentrelations@mgproperties.com or 858-345-9004. A member of our team will respond within 2 business days to further discuss these matters with you. Thank you again. Maggie, MG Properties
Did it all Online and to the point! Smooth, Clear, and Super Easy to do. It's like a nice resort style place with the location being so superb. How can you not pick this place to not live at?
Property Manager at Muse Apartments, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!
It's been fantastic so far. Maintenance on par. Great response time for issues. Management and the team is extremely professional. I really enjoy living in this community. Neighbors are nice. It's relatively clean and quiet most of the time.
Property Manager at Muse Apartments, Responded To This Review
Ankur, thank you for taking the time to leave a review! We are so glad you have been enjoying Muse thus far! If there is ever anything we can do to enhance your experience here at Muse, please do not hesitate to reach out us.
Great experience here! I moved from east coast so loving the year round pool. Staff is great and always helpful. Just reigned for another year!
Property Manager at Muse Apartments, Responded To This Review
Hey Jordan, thank you so much for taking the time to leave a review! We are so glad that you have been enjoying your time here at Muse. If there is ever anything we can do to be of assistance, please do not hesitate to reach out!
The parking is horrible if you have guests. Communication is censored. Not worth the price and hastle. Constantly having issues with stolen items and packages
Property Manager at Muse Apartments, Responded To This Review
Yohan, thank you for taking the time to leave your feedback, it is greatly appreciated. If you are having issues with parking, please reach out to us directly at Muse@Quarterra.com so that we can address these concerns. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at Muse@Quarterra.com. We look forward to speaking with you soon.
Nice place. Great staff. Close to everything. Easy to get to downtown and the airport. Apartments are modern with lots of space compared to others in the area. Good value.
Property Manager at Muse Apartments, Responded To This Review
Hi Lucas! Thank you so much for taking the time to leave a review! I am so glad to hear that you have been able to take advantage of the location! If there is ever anything we can do to make your stay even better, please do not hesitate to reach out.
I would actually give Muse an 4.5. Everything has been pretty solid. The main recurring issue is FOBs to the building and the gym randomly not working. These are usually fixed within 24hrs but it seems to happen every month. This can be a pain if it’s early in the morning or late in the evening when staff isn’t at Muse. The staff have all been very friendly.
Property Manager at Muse Apartments, Responded To This Review
Thomas, thank you for taking the time to leave review and provide your feedback! It is greatly appreciated. We sincerely apologize for the trouble with FOBs recently, rest assured we are working diligently in resolving the issue! If there is ever anything we can be of assistance with, please do not hesitate to reach out.
I love living here, it feels so welcoming and safe. I have lived at 4 complexes and this by far has been my favorite. The area is perfect, it’s downtown, but far enough to not be too overwhelming!
Property Manager at Muse Apartments, Responded To This Review
Thank you Fernando for taking the time to leave your feedback! We are so glad you are enjoying living here! We think the area is pretty great too! :)
Love the location, right in the heart of Arts district, our amenities are top notch and the community here at Muse Apartments couldn't be beat.
Property Manager at Muse Apartments, Responded To This Review
Travis, thank you for the glowing review! We are so glad you are able to enjoy the surrounding area and the amenities! Thank you for being a valued part of the Muse community!
Move in was a breeze and the staff was helpful. The biggest problem is the dog park. The dog park was one of the deciding factors. Turns out it’s nearly unusable due to constant state of being covered in largest dog poops I’ve ever seen. Even with bags owners never pick up the dinosaur sized droppings. It's a health hazard for pets and humans. Definitely gives you a taste of who your neighbors will be, lazy and selfish.
Property Manager at Muse Apartments, Responded To This Review
Hi Carter! Thank you for taking the time to leave a review and your feedback, we deeply appreciate it! I am glad to hear that move in was a breeze and our team was helpful! Our pet park, while it is the pet owner's responsibility to pick up after their own pets, our team is here to help keep the community sparkling. It seems we have missed the mark in that area and I do apologize for any inconvenience this may have caused. We will address this matter with our team and your fellow neighbors to ensure we are all doing our part in maintaining a beautiful community we are all proud of.
The staff were all super friendly, only downside is that it was difficult to get documents and information the first time requesting. I often had to send multiple emails, call or even go down to the office to get a response. The apartments are amazingly beautiful and the community is very well kept given the area. I’m excited to be moving in and apart of the downtown living.
Property Manager at Muse Apartments, Responded To This Review
Thank you Justice for taking the time to leave a review, we are always looking for feedback and take it to heart. We certainly want to provide prompt and courteous customer service and it seems we may have missed the mark on that. I want to sincerely apologize for any delays you may have experienced in receiving documentation or information. On the other hand, I am so happy you are excited to become a part of the Muse community! I hope during your residency with us, you will be able to experience the best of downtown living and all that Muse has to offer.
Initially moving in in 2022, there were some issues. All those issues have been resolved once management was aware. I am very thankful to live here and feel the community is great!
Property Manager at Muse Apartments, Responded To This Review
Hello Sahara, Thank you for your fantastic review! We're delighted to hear about your positive experience. We take pride in our team's dedication to ensuring your comfort and satisfaction. We're thrilled to have you as part of our community. -Muse Team
parking is a huge issue, which the company must profit from greatly. security is also an issue, but as long as you invest in a ring you should have some peace of mind. happy with the unit. although the price is high, the gym and the location in the city make it worth it.
Property Manager at Muse Apartments, Responded To This Review
Tiffany, thank you for taking the time to leave a review and provide your feedback. We know that parking has been a less than pleasant experience and we are working diligently to fix the situation. We completely understand the frustration; if you ever run into an issue with parking, please reach out to us directly and we would be more than happy to assist you in any way we can. If you are running into security issues, please make sure to contact our courtesy patrol so that it can be addressed sooner rather than later, we also advise when in doubt, if you ever concerned, to reach out to the Phoenix PD. Ring cameras are always an added security measure if residents choose to use! I am glad to hear that the gym and location have been a plus for you! We are glad to have you apart of the Muse community! We truly hope that as we make improvements, valued members of our community, like you, will be able to notice. If you are ever in need of assistance please do not hesitate to reach out to us!
For anyone considering living at Muse, they give you one parking garage spot per unit. So if your household has more than one car, the others will be put on a waitlist for a spot and have to either pay $6 and change a day to park in visitors parking or see if they can rent a spot at a parking garage in the area. And the street parking on first ave is full like 98% of the time. They have a contract with Premium Parking (who are the ones giving out tickets) that I'm hoping will come to an end soon. Other than that, Amber at the front office is AWESOME and always so helpful and kind. The pool area is clean and taken care of, maintenance comes quickly when you put in a service request and the groundskeepers keep the outdoor areas as clean as possible, considering many dog owners don't clean up after their pets – which isn't Muse's fault. So, if you're a single-car home or don't mind paying the extra ~$200 fee per month to park a second car, I'd recommend Muse.
Property Manager at Muse Apartments, Responded To This Review
Hello! Thank you so much for taking the time to leave a review and your honest feedback, it is greatly appreciated. We are glad to hear that you have enjoyed the apartments! If you have any further questions or concern, please do not hesitate to reach out to us directly at Muse@Quarterra.com. -Muse Team
Leasing office and staff is very helpful and kind. I do feel the residence needs some refreshing and touch ups. Overall, my experience here has been pleasant.
Property Manager at Muse Apartments, Responded To This Review
Hello, we are pleased your experience is positive. Thank you for the review. -Muse Team
we’ve only lived here for about a month but so far the muse apartments is a good little community with nice leasing agents and awesome amenities :)
Property Manager at Muse Apartments, Responded To This Review
Hello, thank you so much for the detailed review of Muse. We might be biased but we agree with everything you're saying :) It means the world to us that you are happy and that we are meeting your expectations as a resident. If you need anything else, please let us know!! -Muse Team
I am so impressed with everything about MUSE, most importantly the management and staff. They are kind, responsive, knowledgeable, helpful, hardworking, and committed to highest quality standards. The amenities are impeccably maintained and the location seems perfect for my daily commute to work.
Property Manager at Muse Apartments, Responded To This Review
Hello, thank you so much for the detailed review of Muse. We might be biased but we agree with everything you're saying :) It means the world to us that you are happy and that we are meeting your expectations as a resident. If you need anything else, please let us know!! -Muse Team
Overall, Muse is a great place to live. Parking isn’t the best, but you can’t beat 24/7 amenities and location is great. Staff is nice and friendly.
Property Manager at Muse Apartments, Responded To This Review
Hello, thank you for the review. We are so pleased your experience was positive. Thank you for your residency and thank you for the review. Muse Team
The parking here is a constant problem the apartment got greedy and now its causing its residents issues. Security is a joke and that ties in with that. The community board is monitored so you cant engage with other residents without being censored
Property Manager at Muse Apartments, Responded To This Review
Hello , if you can reach out to our office directly about the issues you’re experiencing with parking, we would be happy to help. Hopefully, you also got our message last week and today that we have a new security company starting as of April 1st, 2024! We hope that you’ll have a better experience with Top Tier Security, and if you need anything from them, please call 602-615-9852. Lastly, we certainly encourage our residents to connect through the Active Building Community Board, anything declined for public posting would only be a result of not adhering to the community guidelines.
Been here 1 yr. Staff is great. Mostly clean and quiet. Great pool area. Friendly folks. Good location. Good restaurants and salon. Nice apts inside. Cons Security doesn't do their job as far as quieting loud folks in pool area at 3am. Residents are complaining of homeless people trying to get in to their apts. from ground floor balconies. The retail stores at Muse on McDowell in my opinion should do a better job of keeping that area clean. Urine build up by bus stop against wall and it's no dog I can tell you. My truck mirror on my Dodge pickup was stolen-5th floor parking and someone smashed the window on my Ford work van-2nd floor parking. Someone parked in my spot and I had them towed, took tow truck over an hr to get there. I parked in the paid parking and used Foro 301 code so I wouldn't get ticketed (I've since learned that is not allowed and I could've been ticketed-another negative in my opinion). That dug into my sleep time as it was a Sun. night and I get up at 4am.
Property Manager at Muse Apartments, Responded To This Review
Hello, thank you so much for the thorough review! Hopefully, you also got our message last week and today that we have a new security company starting as of April 1st, 2024! We hope that you’ll have a better experience with Top Tier Security, and if you need anything from them, please call 602-615-9852. Lastly, if you have any further issues with parking as you wait for a tow truck, or for any other reason, there is a promo code for our residents which will validate up to 2 hours of parking, this was distributed a few times via email, it’s also posted in the elevators and community info boards, but if you need the code again at any time, please reach out to our office directly.
Apartment has great amenities and is in a great location. The staff is really nice and if there are any maintenance problems they are fixed within a day
Property Manager at Muse Apartments, Responded To This Review
Thank you for the glowing review! We are delighted you’ve chosen Muse as your home, and we are here for you if you should need anything at all ??
I am so utterly happy with the changes made. The staff is friendly the community is looking amazing. I genuinely happy I decided to stay during the transition.
Property Manager at Muse Apartments, Responded To This Review
Thank you for sharing your feedback regarding our staff and community! We are delighted you’ve chosen Muse as your home, and we are here for you if you should need anything at all ??
Fun place to live. Good events very social. Lots of helpful recommendations about restaurants in the area. I do wish there was another lock on the doors.
Property Manager at Muse Apartments, Responded To This Review
We are so glad you love the community events and surrounding neighborhood and community! All of our residential doors are equipped with one main lock, but if you need assistance with any additional ideas please reach out to our office team and we’d love to help!
The community is quite fun to live in and have a lot of fun social events. The apartment life team do a lot of engagement and outreach to understand what residents want and would enjoy. Great place to live.
Property Manager at Muse Apartments, Responded To This Review
Thank you for sharing your feedback, we are so delighted you are enjoying the monthly resident events, and we are overjoyed that you’ve chosen Muse as your home! We are here for you if you should need anything at all ??
Very nice apartments, if you’re on the first floor homeless people do just come up to your patio and the apartments don’t do very much about it. A lot of packages have been stolen out of the mailroom as well.
Property Manager at Muse Apartments, Responded To This Review
Hello ! Thank you so much for taking the time to leave a review and your honest feedback, it is greatly appreciated. We are glad to hear that you have enjoyed the apartments! I am sorry to hear that there may have been experiences with unwelcomed visitors. We highly recommend calling our Security Patrol and/or Phoenix PD if this is occurring after business hours, they are equipped to handle these situations efficiently and diligently. If this happens while we are in office, please reach out to us here in the office immediately so that we can address it in that moment. As far as the mailroom goes, we are very sorry for any unpleasant experiences with deliveries, unfortunately crime knows no address. We do recommend all residents sign up for Parcel Pending and to provide thorough instructions for all delivery drivers to provide a more secure delivery. If you have any further questions or concern, please do not hesitate to reach out to us directly at Muse@Quarterra.com.
Good place to live near downtown Phoenix. Most office locations are close by. Enjoy the saturday morning farmers market, amazing restaurants and parks.
Property Manager at Muse Apartments, Responded To This Review
Hello , Thank you for the review. We are so pleased your experience was positive. Thank you for your residency and thank you for the review. Muse Team
Staff is always friendly and helpful! Pool, bathrooms, gym and ground are well kept. Very quiet and residents are friendly. Best location by far!
Property Manager at Muse Apartments, Responded To This Review
Hello , Thank you for your fantastic review! We're delighted to hear about your positive experience with our leasing office. We take pride in our team's dedication to ensuring your comfort and satisfaction. We're thrilled to have you as part of our community and look forward to providing you with an amazing living experience. -Muse team
Love living here! the only problem is the one parking spot per unit with a long wait list to get one. Not a fan of the premium parking thing
I rented my apartment while still in another state. The leasing agent Amber actually walked around the complex and showed me everything over video call. To top that, I had packages arrive while I was away because of a shipping nightmare and both Amber and Mia helped keep my things safe (including heavy packages)! Even after move in, everybody remains helpful and nice. The apartment complex is well maintained and within close distance to everything. I highly recommend.
Property Manager at Muse Apartments, Responded To This Review
Hello, Thank you for the review. We are so pleased your experience was positive. Thank you for your residency and thank you for the review. -Muse Team
I love it here! Staff is great, amenities are fantastic and 24/7, and it’s quiet over here which is awesome. Could not have picked a better spot for my first apartment in Phoenix!
Property Manager at Muse Apartments, Responded To This Review
Hello, Thank you for the review. We are so pleased your experience was positive. Thank you for your residency and thank you for the review. -Muse Team
The parking situation at the complex and awful. We only get one spot, have to have our guest pay, and now because of a system error we are all getting tickets. This is stressful and takes time out of my day to call and email and appeal the many unnecessary tickets. This parking system was put in place after I signed my lease and it had been an awful experience. The apartment is loud and often dirty and getting ahold of the leasing office is often very difficult. Would not recommend.
Property Manager at Muse Apartments, Responded To This Review
Hello, In an effort to provide optimal parking for our neighbors, we regulate the time, manner, and place of all vehicles. Please contact us directly and we can discuss your specific concern. Thank you for your feedback. -Muse Team.
Love living here! Only downside is the new parking lot payment issues. Other than that, it is a perfect location and so close to where I work.
Property Manager at Muse Apartments, Responded To This Review
Hello, We are pleased your experience is positive. Thank you for the review. -Muse Team
Community is beautiful with great amenities and the office staff are very kind and helpful. I really enjoy using the communities club house, resort style pool and gym. I rarely hear my neighbors which is great. I will only occasionally hear the gate closing and opening near the dog park. Overall, very content.
Property Manager at Muse Apartments, Responded To This Review
Hello, Thank you for the review. We are so pleased your experience was positive. Thank you for your residency and thank you for the review. -Muse Team
This place has gone way downhill since we moved in about 2 years ago. Our rent has even gone down $400 which should say a lot! The new parking enforcement is terrible and we have gotten four tickets so far when parked in our assigned spot. There’s dog poop everywhere. Our bikes were stolen from the bike room. The hot tub doesn’t work half the time from misuse. The halls are filthy (right now there’s ketchup on the walls). Half the gates don’t work so there are people who appear to be experiencing homelessness and not of sound mind wandering s around (they have hired a new security team which has helped). We can hear our upstairs and downstairs neighbors daily. With all that being said Unique, Mia, Amber, and the maintenance team are great and none of this is their fault.
Property Manager at Muse Apartments, Responded To This Review
Hello, Thank you for your feedback. Please know that we are diligently working on community upkeep. this includes short term and long-term projects. We do thank you for your patience. Please email us so we can address your specific concerns. -Muse Team
Muse Apartments Photos
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Nearby Apartments
Within 50 Miles of Muse Apartments
Muse Apartments has studios to three bedrooms with rent ranges from $1,266/mo. to $3,876/mo.
You can take a virtual tour of Muse Apartments on Apartments.com.
Muse Apartments is in Willo in the city of Phoenix. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 2.0 miles, including Margaret T. Hance Park, Japanese Friendship Garden, and Civic Space Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1616 N Central Ave
Phoenix, AZ 85004