Museum Place

The inside of the community has gotten nicer since the new management / maintenance addition. Sadly the neighborhood itself doesn’t make you want to stay with all the homeless activity

Good community, nice amenities, rents pretty high considering how dangerous it it outside and how often the appliances break due to quality tho.

Museum Place. Great location. Building is kept clean. Staff and maintenance guys are friendly, helpful and professional. Enjoy the use of the gym.

Very nice place to stay at. Although the Safeway on first floor can be a problem, the building itself is very secure and security guards patrol regularly.

Museum Place is like it's own little neighborhood in the middle of the city. I've really enjoyed living here and the staff is amazing. The maintenance team is very responsive and the front office is always ready to greet everyone with a smile. The community events have been fun too! I've never lived in an apartment complex like this.

The area around the building sucks, I wish there’s something that could be done. I used to live facing 11 st and it was the worst year of my life, I could hear screaming people, arguing , shootings , Safeway trucks… horrible all along. I moved to an apt facing the inside of the building and it’s like night and day. I am finally “enjoying” my time here. The area around the building still sucks but at least the sounds are less scary.

I absolutely love living here, I have said it for the last three years and continue to enjoy my stay at Museum Place. The current management team / on site staff are wonderful and a lot of the residents here are all sort of of one big family that have lived here awhile. I look forward to going into 2025 here!

It's been only 1 month we are staying here. So far so good. But I must say, MacKenzie is a person from the lease office who made our move very swift and easy. The home was also properly cleaned and all the appliances were in good condition. So, I am so far happy with my home other than the outside environment. There are many homeless people all over the place.

Cleanliness of the lobby and floors, gym and meeting room. Friendly office staff, maintenance guys and cleaning people. Like the heads up with messages. Am a private person and the building is very safe and secure.

I'm very pleased with the maintenence service here. My AC wasn't up to snuff and they replaced it with a new one. It works great. It took them less than an hour for the job.

Worst experience ever! I would give 0 stars if I could. I reached out on April 2nd about an apartment that was coming available on June 6th. I was very interested and let the staff know I wanted the apartment pending a tour. The front office told me they do not schedule showings while apartments are occupied and they had no pictures of the specific unit so I scheduled a tour for 6/6. They let me know I could hold the apartment but I would have to apply and sign a lease sight unseen, which is crazy. The front office told me they would reach out if anyone else showed interest in the same apartment. Fast forward to today, 05/22. The unit is no longer listed online so I reached out to confirm that was a mistake. Turns out they ended up renting the apartment and never reached out to let me know. When I followed up to ask how it happened they made excuses and put the blame back on me for not applying without seeing the home. This is now the second time this apartment complex has done this. Save yourself the heartache and don’t waste time or money trying to live here.

Museum Place is not in a "cultural district" as advertised. It is in a drug-infested area which is unsafe to go outside, to go to neighborhood restaurants and shops that remain, and to shop at Safeway. The noise is very disturbing 24/7 with no one to address the issues caused by "street people" and "not homeless people" looking to survive in an expensive city.

The paperwork process for my situation was kind of insane but the staff were very helpful throughout the stressful process. As soon as the paperwork went through (for the fourth time) everything else has been a breeze. I love the building and the amazing location, it's the perfect spot as someone who doesn't have a car. the apartments have insanely wonderful natural light, which is a refreshing change to many other buildings i toured. I am in a studio and it isn't cramped, i've completely moved in everything from my old one bedroom apartment and i have room to spare. the in-unit laundry machines are a bit puzzling to figure out at first but a godsend once i figured it out. the elevators are safe and spacious, the staff is always ready to help, and im really in love with this building. the community seems cute, im a bit of a hermit myself but everyone is very nice, so if that's something you're into you'll find a welcoming group here. incredibly happy with the wonderful space.

The building is immaculate maintained. The outside courtyard is peaceful and beautiful. The office ladies and maintenance staff are friendly and professional.

office staff and maintenance staff are very good.

Living at Mueseum Place is the feeling of being home before even moving in. With a leasing staff like no other and amenities one could only dream of, living at Mueseum Place is like a dream.

Good, safe and sustainable place to live in the heart of Downtown Portland.

Not a bad place. Beautiful layouts. I wouldn't say it's in the safest neighborhood, but it certainly feels safe once you come inside the door :)

The management team is the best we have had in the fourteen years I have lived at Museum Place. Extremely professional and respectful of all the tenants.

The staff and the building are good. The neighborhood is in decline, and there is a strange, unpleasant odor outside of the building in the mornings.

Friendly, responsive and friendly staff! Residents are kind, and location is prime!

Museum Place has been the best place we've lived because of how consistently friendly, helpful and quick the team is. They're also great at communicating with the residents, regarding service, follow-ups, etc.

The management was great in helping me get set up and situated in my new place.

Everything is good inside the building except for residents don't interact much. Outside has pervasive transient problem, and a lack of cleanliness.

Museum Place is a beautiful apartment complex with not only incredibly modern, clean amenities, but also friendly and communicative staff! I feel right at home here.

All my neighbors are friendly, and the staff has been super helpful. :)

I like living here. Good management, good maintenance, friendly tenants.

I am enjoying my time at Museum Place. I've been disappointed more recently because I've smelled cigarette smoke in the hallway, and was told by management that each person on my floor would be receiving a letter about the non-smoking policy. I haven't heard that any such letter has circulated. I am definitely liking the fact that the gym is now open to residents. Overall it's been a positive experience living here!

Museum Place is incredibly situated in a diverse and robust area of Portland's west end that features incredible coffee nearby, Indian and Thai cuisine, Pizza and the cultural arts. Amazing views and an impeccable terrace.

So much to like! Light-filled floorplan with balcony. Grassy courtyard. Friendly, responsive staff. Grocery store downstairs. Frequent public transportation nearby makes it easy to live car-free! (Normally I would also mention that I enjoy the downtown location, but its closed and looks like Detroit.)

Great Management Staff as well as competent and professional associates assigned to Museum Place. Always friendly and willing to resolve any problem or concern in a timely fashion.

I have been at Museum Place for 11 years and have always had wonderful support from the staff at all levels, who are always polite and considerate. Only insignificant problems brought on by residents who do not respect others living in the same community.

Penthouse units are really awesome if you can get one

Very responsible, professional management and staff. Secure and clean place to call "home".

We love the views of downtown and amenities. Safeway right below is a huge plus. The courtyard is huge and a great place to meet others.

I love it here.

Great experience

Have lived here for 9 years now and loved it, but now encountering vagrants entering the building, going through trashrooms, and sleeping openly in the lobby and hallways. Not seeing any movement on the part of management to lock down the building.

I have been living here for 9 years and loved everything about it until May of 2019 when one of two elevators went down. It has remained down since, so we're now in our 9th month where Greystar keeps blaming the elevator company and seems unable to get that second elevator working. My love of this building remains but my faith in Greystar is at rock bottom which is making me contemplate looking for another place.

Violence, homeless drug addicted monsters, elevators havent worked for the last 8 months, packages stolen from your front door.

I have lived at Museum Place for 11 years. I love the location, my apartment, my neighbors, the convenience of the streetcars right outside the door, Safeway (newly remodeled) and the views from my windows and the lovely garden terrace and handy Community Room. However, one of the building's two elevators has been out of service since May 1, 2019 and it is now October 28, 2019........SIX months. Very minimal explanation has been given to tenants and we do not understand how a relatively new building (built in 2003) can have an elevator that cannot be repaired. Now, in the last seven days, the only working elevator has gone down twice for several hours each time. Repair people have been here to get it back into service but it's still making a clunking noise as it moves from floor to floor. We may soon be a building with NO working elevators. Not everyone can take the stairs.........Come on, Greystar..........quit giving us excuses and fix the elevators at Museum Place.

disappointment with management staff

Great location, nice building. The air conditioning doesn't work very well and the vent over the stove doesn't go anywhere. I wish it had a full bedroom instead of the 3 wall nook, but it's better than a studio for sure. There has been a recent turn over of office staff, so systematically, things are a mess, but the new manager seems to be trying her best to get everything under control.

The building is mostly good but problems with non-working elevators, inadequate plumbing, and crime in the surrounding neighborhood.

No thanks.

Great place! Very convenient.

Excellent location to downtown activities such as museum and theater and symphony events plus excellent public transportation options.

I love my apartment. The people are very friendly, and the facilities are excellent.

The community is great! The move in process from application to actual move in day was very easy. Management was very helpful and made themselves avaliable to answer ant questions I had. They also worked with me to make my long distance move easier by being avaliable and flexible to my travel plans (including adjustments for weather) in getting here. Management has been wonderful and very quick to respond. The actual move in was extremely easy too! I moved in feeling like all my questions were answered and I understood all the ammenities offered. The apartment itself is great and has a fantastic layout and lots of space.

I asked to see the security video, after my car break-in, but never got the answer. Asked about dry cleaning about the damaged items, never got the answer. I washed washable items. The carpet is still stained after shampooed, but not even checking if its done or not. Terrible!