Oakbrook Village Apartments

I have been here for a year now, and this is the second good review I am leaving. The management is amazing and takes care of their residents, maintenance is always prompt. Grounds are very well maintained, clean and safe. Apartment are all updated and clean, and each apartment comes with washer/dryer which is a huge bonus. I am now upgrading to a bigger unit with them, and Melissa and Dawn have been absolutely amazing and very patient with helping me through the moving process. 100% recommend!!

I recently had the unfortunate experience of renting an apartment in Oakbrook Village. To put it bluntly, the management of this place is an absolute disaster. From the moment I moved in, it became apparent that they couldn't care less about their tenants. First and foremost, let's talk about the management's handling of deposits. They have absolutely no qualms about holding onto your hard-earned money for an absurd amount of time. Three months? Try more like eternity. It's like pulling teeth trying to get them to release your deposit back to you. They seem to think it's their own personal piggy bank, and they're not eager to part with it. And if you think that's the worst of it, think again. The way they treat tenants is downright appalling. It's like they have a playbook on how to make your life as miserable as possible. Maintenance requests? Good luck getting those fulfilled in a timely manner. Need something fixed urgently? Don't hold your breath. It's as if they take pleasure in making you jump through hoops just to get basic amenities in working order. Communication with the management team is also a nightmare. They're elusive, unresponsive, and downright rude when you do manage to get a hold of them. It's almost as if they see tenants as an inconvenience rather than valued residents. Overall, if you value your sanity and your hard-earned money, steer clear of Oakbrook Village Apartments. The management is a disgrace, and they'll make your living experience a living hell. Save yourself the headache and find somewhere else to call home.

I live in this place for 2 to 3 years never had an issue with management roaches or rats not even 1 time melissa is great and easy to deal with great place I have 4 stars because the pool is not always open.

The staff and management are great very friendly and they address any need you may have fast!!! It’s quiet and clean the best decision I ever made was to move here stores are close just overall a great place!!!!

Don't rent here unless you want rats and roaches as your roommates. The office is closed when residents need them and the manager won't talk to you face to face. You pay way too much for the space you get, and all the problems that happen.

Management and office is awful with communication. Office manager is never able to her ahold of. Parking is awful. Land space is awful. Windows and sliding glass doors awful. It’s semi-updated in the apartments.

Honestly, a solid place to live. Melissa and Rachel in the office are great. They always make sure my work orders get taken care of and done correctly. My apartment looks great and is functional. There is a good amount of storage in the apartments and parking is usually great. The complex/my apartment is functional and the cost of rent is much better than most complex’s around us. I’ve been living here for almost 2 years and plan to extend my lease for at least an additional year (basically until I’m able to buy a house).

Don’t move here unless you want your whole apartment flooded with toilet water when your upstairs neighbors clog the pipes.

Boy terrible is the word that comes when u think of this place …inconsistent is another word …save ur money dead serious. Ac unit has been leaking for days getting all my stuff and nothing has been done

I've been a resident of Oakbrook Village for over a year and find it to be a decent, quiet place to reside. Currently in a non-renovated unit. Upon move in was disappointed with the turnover maintenance of the unit, i.e . drawers painted shut, sloppy patchwork at baseboards and spackling, however the unit was exceptionally clean. Manager, Melissa is professional and knowledgeable. Changes to other office staff since my move-in was a definite improvement and welcomed change. Maintenance has been responsive and timely. A lack of a washer/dryer hookup is my chief complaint in unit, on site laundry facilities are older and outdated but inexpensive which is a plus. If you are looking for a decent affordable residence, Oakbrook Village is worth looking into. However, handicap accessibility is very limited throughout the complex.

The staff in the office is extremely rude the apartments are not updated they considered an update laminate flooring as disguise for hardwood they have no drawers in the kitchens to place your silverware the plumbing is terrible there's no lighting in the apartment it's an awful place to live

The non-upgraded apartments do not come with hook ups. Only the upgraded apartments include washer/dryer. The laundry facilities are not owned by the community so therefore this is a not a community issue. I am currently renting a non-upgraded apartment and will be transferring in March. People who complain about the community just can not afford to live here and are miserable individuals. If you are not happy move out, no one likes to here negative feedback about a community that has done a complete 360 within 12 month. This community was terrible before they new owner and staff took over in January. Change is a good thing and people need to embrace it instead of working against it.

Everyone in the leasing office was fired and they hired all new people. Do not like the way they deal with things. $100 fines on trash and $100 fines on late rent, even if it doesn’t happen a lot. Cheap ronnavations. ALWAYS an issue with the dryers since my 2/2 does not come with hookups. Takes forever to get a work ordered fixed and never fixed the first time. Just don’t waste your money here honestly.

Ive been a resident of Oakbrook Village for 3 years now. Like any apartment complexes you have your nice neighbors and the not so nice, but that comes with apartment living. In 3 years the only issue that ive had was a small leak under my sink that was fixed immediately. The office staff is great, the office hours are very convenient also since they are open everyday. The location is perfect, near schools, shopping plazas and minutes from the beach. My apartment is very spacious and for a great price. Before i moved in i shopped around and was dissapointed to see smaller apartments for a way more expensive price. My kids love it, they have made great friends here. Management is great, maintenance is great, it is an older community, but they have great ammenities, and security on site. Ive recomended Oakbrook to my friends and family and they too are very happy here. Family oriented community. Will be renewing for another year.

Nice place and close to mall, schools and beaches.