Oella Mill

When I started living here nearly 4 years ago it was wonderful. We had great and responsive management, lots of helpful service techs that came right away, problems were fixed fast, and the management went above and beyond for residents. Now, it feels like I’m living in a motel 6 while this place is marketed as a “luxury” building. I am a breast feeding mother, I have a newborn in my home. My freezer with all my breast milk repeatedly breaks and the new management has done NOTHING. They’ve basically swapped my fridge with another fridge from another apartment (same model) that seems to have the same issue. After they brought me a replacement fridge after days of hassle to even get that the same issue is happening. I call the front desk and the new manager basically says “well the fridge was fine before” as if a working, breastfeeding mother with a newborn has nothing better to do than to purposely break appliances and empty several refrigerators while they continue to “replace” them with more broken ones. And now the same issue is happening again and my husband and I scrambling to save whatever breast milk we can. Does management care? No. I don’t know if they realize there is a formula shortage and breast milk is not a replaceable resource!! It takes hours of effort to make. This is the only food for my baby. To top this list of my laundry machine is very loud (again I have a baby at home!), all of the things that were “included” in rent are no longer provided : no more No more utilities, no more front desk, packages are just left all over the halls, all the things the previous management did to make residents feel special is done. Like some more recent reviewers said, don’t read the old reviews for this place when making your decision, read the new ones.

My wife and I lived here before purchasing our first house and we absolutely loved it. The building is really well equipped in terms of amenities and the apartments are really well finished. The staff were always kind and friendly and maintenance were incredibly quick to respond. Highly recommend this place to anyone thinking of moving.

My final month at Oella Mill is coming, after 11 year. I used to live in Philadelphia, Manhattan and Edgewater, NJ before I moved to Maryland. But the last 11 years was the best living experience I ever had. It is not only located a very peaceful and beautiful spot but also very modern and clean place inside of the historical building. Also the staffs at Oella Mill amazing, the office staffs are very kind and helpful and the maintain staffs are also kind and helpful but also they responded and fixed super fast when I had minor issues in my place. I am truly sorry that I have to move to Virginia because of my job but I reminisce that 11 years at Oella Mill and the experience at Oella Mill will become my new standard of the living, I am not sure which place would meet my new standard. I really want to say thank you to all the staffs at Oella Mill, I will miss all that hospitality that Oella Mill staffs provided. Thank you again, it was wonderful living for 11 years at Oella Mill.

I checked out Oella Mill on a whim. I'd decided to stop by on my way to check out apartments closer to my work, but as soon as I saw this place, it ruined me for the others. Nothing could compare. It feels like living in England or something with the quaint shops and historic homes nearby. And there's a river! In my apartment, it's fun to imagine the history these walls saw back when this place was a textile mill. I love the tall ceilings, factory windows and red brick. And the staff? Couldn't be better. I've lived in apartment buildings before and it's obvious these people love and care about this community and are invested in it. Maintenance addresses issues within 24 hours, usually same-day, and they're very professional. And as far as noise goes, this is the quietest place I've ever lived. You may hear your neighbor occasionally, but people in general don't blast their TVs or music here (and the one time I had to ask, they turned it down with apologizes, not realizing I could hear it) and loud parties aren't allowed. Bottom line: this place has character and the staff will go out of their way to make you feel at home. And that's why I totally don't mind a long commute, because when I get home, I feel at home and can relax!

One of the worst places I've ever lived - The apartments are some of the smallest despite being priced from ridiculous all the way up to egregious. If you don't live in the south side of the building you get paper thin walls and wooden floors/ceilings (perfect for all sorts of noise to come through) and literally everyone who lives here has a dog, so if you're on the parking lot/road side of the building you'll hear all of that howling/barking. There is also a lovely bit of buzzing noise coming from the HVAC systems in the hallway/entrances if you're near one, that you'll get to hear on and off literally all day as well as the train that comes by a few times per day - but if you complain about any of it you get a thousand mile stare and "go the hell away" smile - but they'll be thrilled move you to a different unit (of course it'll be more expensive). Go find a cheaper place in Columbia, for the same level of aggravation you might as well save some money. In the 1 month I've been here I've been obsessing about where I'll move to escape this nightmare...

My husband and I have been living here since New Year's Eve (about 7 months) and to be honest, when we started looking at rentals (both individual by owner, and apartment communities), once we saw OM last May, we compared everything to it and were thrilled when we were actually able to secure a two bedroom apartment in December. It's been a fantastic experience (and we daresay it's spoiled us for other apartments). First thing--it's gorgeous, both inside and outside. They have renovated this old mill and it has huge 20 feet ceilings and huge windows with exposed brick. We're on the parking lot side with a great view of a remodeled church and lots of trees. In the winter it's like Bedford Falls when it snows. I walk most mornings during the week, and since we're right on the Patapsco River, I walk up and down the river side, and around the neighborhood. Not great walking paths, per se, but it's pretty quiet at 6am so I feel safe. Lots and lots of trees. The walls inside are so thick we rarely hear our neighbors, and the master bedroom has some sort of ventilation that once you close the door, you rarely hear the rest of the apartment, which is fantastic. Most of all, the service is the selling point--we've had to get things hung and installed, so the service guys have come by to take care of that and they do a great job. Service orders are answered (and completed) promptly. And the 24-hour front desk staff are knowledgeable and friendly. We're completely spoiled. And a little bonus--they have a single service coffee machine downstairs in the lounge (not a Keurig, something else) that our friends and family love to use when they come to visit. We can't say enough good things about it. We haven't really met our neighbors, but I think that's the nature of our culture these days more than the neighbors themselves. OM sponsors get-togethers 2-4 times a year with food and wine sponsored by Pure Wine Cafe in downtown Ellicott City both inside the lounge and outside on the patio next to the Patapsco. I've been lucky enough to have visitors come coincidentally during both events, and they always comment on what a great time they have (one was a wine tasting, one was a BBQ). We're so lucky we're here!

Oella Mills apartment offers "cutting-edge" customer service from the management team. The historical, converted factory mill apartment building is located is uniquely quiet zone area in historic Ellicott City, surrounded by tall trees and backed by a water stream connected to the Patapsco River. Cleanliness, concierge services, resident seasonal celebrations and the wide range of comfort amenities makes for all comforting and security residents desire. Here exist a culturally diverse, primarily working class range of professions, who are friendly and curteous. The management team is consistent in providing excellent service delivery and valuing the residents of Oella Mills. Management is responsive and has an open-door policy for residents. These things are which set Oella Mills in a league of its own.

Oella Mill is by far the best apartment I've lived in. The staff is very friendly and attentive to any questions or concerns that arise. The location is great, offering views that can't be beat. The 20 foot ceilings and industrial accents make the loft style apartments worth a visit if you're looking for an apartment in the area.