Palazzo Apartments

Super Job Robbie is a wonderful maintenance man he did determined that was better to replace the bathroom sink valve He did it quickly and efficiently

Repair to do list Ask once, and it is done. I appreciate the prompt response and quality of work done.

Absolutely horrible. So rude and unprofessional. Have a 7 min video or the MANAGER yelling at me and being so rude and this was over my ac being out for the fourth time. It’s beyond me how the manager is still there after all the reviews this place has.

The first signal that the new management would be a problem was when it took them over a year to hire a contractor to fix a few tiles in the pool. Since then the maintenance staff has been the only good part. The worst point was when they tried to charge me higher rent after it was due (I had already paid in full). They even threatened to evict me if I didn't pay the extra. I had to get a lawyer and they never even tried to follow through with eviction, but they did raise my rent as soon as they legally could. There have been a few more issues where I had to get a lawyer's input to deal with them and I will be moving out as soon as I can.

A lot of bad changes recently and now we can't use the clubhouse or gym or anything outside of business hours. I've had to tell the manager to go read my contract because they try to force things on me that I never signed and she basically told me she wanted me to sign it or move out. Honestly I feel harassed every time I go into the office, even just to pick up a package. I think the pool has been closed for about a year and a half now, the grass is all dying slowly and there seems to be more and more trash around. I think you can do so much better than this place for the price.

I don't think there's anything besides the management that is driving this place down, but they are becoming more and more hostile and confrontational to the residents. Started with demanding more and more information, but now they are threatening extra charges if they catch people doing something they don't like and shortening amenity hours I guess as punishment? People might be breaking rules more, but I think that's probably because of how strict and harsh the new manager is trying to be.

This complex has great potential minus this new management. Turn over rate is absolutely ridiculous and definitely a reflection on how poorly things are ran here. We had no pool access all summer long which use to be listed as an amenity. Also there was no compensation or proper communication to as why we had no access. There are tenants who have lived here for years and were pretty much grandfathered into their contract they signed when they first moved in. The fact that this management is trying to shove their new contracts in these loyal tenants faces says a lot about how they run things…. They should rightfully allow these tenants to abide by their contracts and focus the new contracts on the new tenants. This use to be a cute little community, now it’s an unorganized hell with no pool.

New management in Oct of 2020 and it is not going well. This used to be a familial and quiet community of mostly elderly folks. Now everything is getting painted white and brown, the pool is closed indefinitely, crime on the property seems to have gone up drastically, my neighbor moved in and his faucet exploded, and now they are trying to rewrite the contract and force higher rates. It might end up okay once the new management is steady and they finish ALL THE REMODELING. But right now the staff is inexperienced with high turnover, and corporate makes all the decisions.

GOOD LOCATION, EASY ACCESS TO HWY, MODERN, CLEAN, WELL MAINTAINED COMMON AREAS, FEELS LIKE A HOUSE, NICE FLOOR PLANS, LOTS OF LIGHT, QUIET, EXCEPT FOR BUSY NEIGHBOR UPSTAIRS. RENT IS COMPARABLE TO OTHER APARTMENT COMMUNITIES IN THE SAME CADRE, BUT WOULD HAVE BEEN WORTH IT MORE WITH UPGRADED FEATURES LIKE GRANITE-LIKE COUNTER TOPS, COLORED OR STAINLESS STEEL APPLIANCES. IT WOULD BE NICE TO HAVE ACCESS TO THE RESTROOM WHEN IN THE GYM.

After graduate school my wife and I lived in one flat owned by a relative and looked forward to buying a house. In 1976 we moved into our first home. Over the next 35 years we lived in five houses. I replaced furnaces and AC units in all five houses. I replaced dishwashers in three houses , pool liners in two houses. I spent thousands of dollars to maintain and improve front and back yards, and I spent countless houses mowing,raking, planting, snow and ice removal, weeding,etc. You get the picture. Houses involve mortgages, taxes, and upkeep. My wife and I decided to downsize and move into an apartment. Smart. We now live in a very attractive, comfortable three bedroom apartment with dining room, living room, wash room, large closets, kitchen with granite counters, two full baths etc. It is very quiet. A workout facility is a short walk away and a pool which opens in May and closes in October is available. There is a beautifully-appointed clubhouse, inside mail service, and outstanding security. We can close and lock our door and travel any time we choose. We've done a lot of traveling since we retired. AND, we get all of this for considerably less than any of our mortgage payments. We do no maintenance! We don't even change light bulbs! If we need some kind of maintenance, we have someone at our door within fifteen minutes and there is no charge. WE SHOULD HAVE DONE THIS YEARS AGO! If I had it to do again, I would have been an apartment dweller starting in 1976. I would have saved a lot of money and "sweat equity."

The Palazzo is a luxury complex featuring spacious living, well-maintained common areas with loads of amenities, covered parking and security. The staff is very friendly and extremely helpful. The apartments have many large closets and a pleasing layout. The many amenities include pool with lounge chairs and tables with umbrellas, fitness center, grilling area, basketball/tennis court and playground. The complex is quiet and full of friendly residents. Overall, The Palazzo provides a great living experience!!