Arlo Apartments

Management is horrible and they clearly do not care about their residents or responsibilities. Completely run down in the past 3 years with maintenance doing nothing to fix it! Beyond one of the worst places to live in Dallas

I've lived here for 6 months and there has been a change in management twice. I wouldn't recommend this place even if it were a last option. It's roach infested and you can hear rats running around in the attic. My neighbors are pretty friendly, and its near stores which is convenient. Parking is first come first serve, staff told me its one care per home, yet that is not enforced. Your car will get towed away for parking in backwards. Your guest pay $3.30 for parking, the Pool is usually closed, laundry room washers don't work well half the time or are broken, landscaping could be better, maintenance requests are not attend to in a timely manner or disregarded. Staff doesn't follow up with residence.

(Today is 1/1/2021)Maintenance orders online take for ever to be resolved. I made one on Dec.14, 2020 still uncompleted. I even called the office supposedly they are waiting on a part. Also I have informed them I want the pest control guy at my apt every Wednesday since that's when they come out and I'm being charged the $5.00 pest control monthly fee with my rent. Pest control people still don't come and do their job. But the apt is quick to take those $5.00 monthly charged. Smh!!! It seems like all they care about is your money.

Don’t Move to this apartment My apartment had some repairs back in August and until this day, they haven’t fixed everything they need it to Fix. The manager doesn’t care about the residents. Every time you put a work order it takes them month to do them. Vanessa and Brenda don’t do nothing good for their residents. I was told i was going to get new cabinets covers, and i didn’t. Its the worse apartment complex to move to.

Brenda and Vanessa are the best! They both go beyond for they’re residents and work very hard. When I first toured this complex I never thought I would move in but Brenda sure made me change my mind with her professionalism that I didn’t see any where else she greeted me, offered me water and a tour gave me great information about the area and pointed out a lot of great locations that I did not know there was in the area. As I was getting ready to leave Vanessa walked out introduced her self and we spoke a while let me tell you this both ladies are great I felt such great positive vibes from them two and I am glad I chose arlo to be my new home! Thank you Brenda and Vanessa you guys are awesome! ??

Brenda and Vanessa are the best! They both go beyond for they’re residents and work very hard. When I first toured this complex I never thought I would move in but Brenda sure made me change my mind with her professionalism that I didn’t see any where else she greeted me, offered me water and a tour gave me great information about the area and pointed out a lot of great locations that I did not know there was in the area. As I was getting ready to leave Vanessa walked out introduced her self and we spoke a while let me tell you this both ladies are great I felt such great positive vibes from them two and I am glad I chose arlo to be my new home! Thank you Brenda and Vanessa you guys are awesome! ??

The area is unsafe for families. Every time I go to the 7/11 next door someone tries to sell me crack. I’ve seen homeless men walking around the apartments. (Same guys who hang outside 7/11) One even approached my child while we were doing laundry. The washers never work in the laundry rooms Some units have roaches infestation. Maintenance doesn’t fix anything

This place is awful office does not communicate or care about residents neither does the regional supervisor. They dont include to inform you that you will pay close to $200 extra with the rent. They raise the rent $120 everytime u renew the lease. Stellar took this place over and basically you are property not a resident not a person. When will people that work at apt complexes realize that this is a persons life your not working at a walmart.

Have lived here for nine years and it's an excellent choice for individuals and families. Anabel, the asst. mgr., is always courteous and professional. She really cares about the tenants and stays on top of any issues that might come up. The maintenance staff is also very responsive. There are some nice upgrades coming in 2020, so even a better place to live.

After Stellar became the new owner of Park Forest, services have really gone down. We're on our third manager in six months and the current manager is not very professional, a little snippy, and not overly concerned about tenant issues. They've also raised the rent considerably and this is not the great choice it once was under the previous management company.

it's nice and quiet here. Friendly neighbors. Nice location too