Park Lakewood Apartments

Working with Park Lakewood was the worst experience I ever had with any rental property and I haven't even got a chance to move in. Park Lakewood apartments called me on Friday 6/2/18 at 3:30 p.m. right before closing for the weekend prior to our move in scheduled for Monday 6/4/18 to tell me they can't move us in because of a negative landlord reference. And this is after they had already approved me and took a holding deposit. I know that the negative reference isn't true because both of our landlords offered to assist us and said they had nothing but good things to say about us. I have always got my deposits back, never paid late rent, never been evicted, and all my landlords are willing to rent to me again. The landlord I have now is even helping to transfer us to a sister property of their's since I already put in my notice. Then Park Lakewood Apartments said that they would not give back the $200. This is so wrong to do this to people. We already put in notices, ordered U haul and secured movers. Also we had to rush to stop transferring the utilities. This whole thing was the most degrading experience I been through. It was so confusing because I never even got a complaint from previous rentals. And now they are treating us like criminals. I said I was reporting this to Fair Housing. Then they agreed to give back my $200 but won't even give it back to me in person. They are mailing it to us. Now we are out $200 until we get it in the mail. They are not even professional enough to give give it in person. How can a property get away with treating people this way? To call the Friday evening right before we were set to move in Monday is so wrong. If they treat people like this now who haven't even moved in, I can't imagine how they would treat people who already live there. I wouldn't recommend anyone to even apply to move into this property. They may screw you at the beginning the way they did me. They are extremely unorganized and unprofessional. I did cry over this and was depressed about it but now I'm thankful that I don't have to deal with people like this. The only reason they at least get one star from me is because the outside of the complex doesn't look bad. They could clean the light fixtures in front of the units though. I would just not even recommend my worse enemy to apply for this property. It's like they want to set people up to keep their $200 or make it so we can't give 30 day notice.

We were in a hurry to find an apartment after a move to California for work and the management was very helpful in getting us in. The apartments are simple but clean and well maintained. We are happy with everything except the old kitchen and bathroom finishes. Location is calm and clean too, so running, walking with family and shopping for groceries are definitely easy things to do.