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Monthly Rent
$830 - $1,305
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
615 - 1,040 sq ft
Discover an apartment community that offers you comfort and convenience while keeping you just minutes away from the pulse of the great city of Houston. Just 15 minutes west of downtown, Pavilion Place is idyllically located right off I-69 in the charming and peaceful West Houston neighborhood of Gulfton, amazingly close to countless attractions and amenities. Our inviting 1 and 2-bedroom Gulfton apartments are stylishly appointed with designer color-coordinated interiors, as well as large walk-in closets and fully equipped kitchens. The resident community is able to enjoy six unique swimming pools, all across the property. While there is an abundance of shopping, dining, and resources in the area such as The Galleria Mall and all of the other attractions on Westheimer Road. As an IMT managed community, Pavilion Place offers 24/7 emergency maintenance service from our dedicated resident service center. Whenever you are ready to visit our fabulous apartments in Houston, TX, we are ready to welcome you! Text or call us to set up your private tour today.
Pricing & Floor Plans
About Pavilion Place
Discover an apartment community that offers you comfort and convenience while keeping you just minutes away from the pulse of the great city of Houston. Just 15 minutes west of downtown, Pavilion Place is idyllically located right off I-69 in the charming and peaceful West Houston neighborhood of Gulfton, amazingly close to countless attractions and amenities. Our inviting 1 and 2-bedroom Gulfton apartments are stylishly appointed with designer color-coordinated interiors, as well as large walk-in closets and fully equipped kitchens. The resident community is able to enjoy six unique swimming pools, all across the property. While there is an abundance of shopping, dining, and resources in the area such as The Galleria Mall and all of the other attractions on Westheimer Road. As an IMT managed community, Pavilion Place offers 24/7 emergency maintenance service from our dedicated resident service center. Whenever you are ready to visit our fabulous apartments in Houston, TX, we are ready to welcome you! Text or call us to set up your private tour today.
Pavilion Place is an apartment community located in Harris County and the 77081 ZIP Code. This area is served by the Houston Independent attendance zone.
Unique Features
- Lush Landscaping & Mature Trees
- Pantry
- Five Spacious Floor Plans
- My IMT Resident Portal
- In-Home Washer & Dryer In Select Homes
- Designer Color Schemes
- Fully Equipped Kitchen
- Spacious Walk-In Closets
- Kitchen Bar
Community Amenities
Pool
Laundry Facilities
Clubhouse
Controlled Access
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Pool
- Gated
Apartment Features
Washer/Dryer
Dishwasher
Walk-In Closets
Refrigerator
- Washer/Dryer
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Oven
- Refrigerator
- Carpet
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$100
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Application Fee$45
- Dogs Allowed
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Monthly pet rent$10
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One time Fee$300
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Pet Limit2
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Restrictions:No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
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Comments:At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR ...
- Cats Allowed
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Monthly pet rent$10
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One time Fee$300
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Pet Limit2
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Restrictions:No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
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Comments:At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR ...
- Parking
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Surface LotParking Available--
Details
Lease Options
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Available months 3,4,5,6,7,8,9,10,11,12,13,14,15
Property Information
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Built in 1977
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1006 units/2 stories
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Business Center
- Clubhouse
- Lounge
- Walk-Up
- Gated
- Pool
- Lush Landscaping & Mature Trees
- Pantry
- Five Spacious Floor Plans
- My IMT Resident Portal
- In-Home Washer & Dryer In Select Homes
- Designer Color Schemes
- Fully Equipped Kitchen
- Spacious Walk-In Closets
- Kitchen Bar
- Washer/Dryer
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Oven
- Refrigerator
- Carpet
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
Monday | 10am - 6pm |
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Tuesday | 10am - 6pm |
Wednesday | 10am - 6pm |
Thursday | 10am - 6pm |
Friday | 10am - 6pm |
Saturday | 10am - 5pm |
Sunday | Closed |
Gulton is a neighborhood about 10 miles southwest of Downtown Houston. Houston is one of the most diverse cities in the nation and Gulfton reflects that with over 50 languages spoken in the neighborhood. Gulfton is packed with small businesses and is known for its wide variety of restaurants serving everything from fast food to authentic global dishes. Gulfton has affordable and upscale rentals in a variety of styles including single-family houses and large apartment complexes. Along with ample amenities and housing options, renters are attracted to Gulfton for its stellar location. The neighborhood is convenient to trendy Greenway/Upper Kirby and borders Uptown to the south, home to the Galleria, Houston’s premier shopping destination. Gulfton is great for renters who work in the city or just want to remain close to Downtown Houston.
Learn more about living in GulftonColleges & Universities | Distance | ||
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Colleges & Universities | Distance | ||
Drive: | 5 min | 3.4 mi | |
Drive: | 9 min | 4.0 mi | |
Drive: | 12 min | 6.3 mi | |
Drive: | 12 min | 7.3 mi |
Transportation options available in Houston include Dryden/Tmc, located 6.8 miles from Pavilion Place. Pavilion Place is near William P Hobby, located 19.1 miles or 32 minutes away, and George Bush Intcntl/Houston, located 27.8 miles or 36 minutes away.
Transit / Subway | Distance | ||
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Transit / Subway | Distance | ||
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Drive: | 11 min | 6.8 mi |
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Drive: | 12 min | 7.2 mi |
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Drive: | 12 min | 7.6 mi |
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Drive: | 12 min | 7.9 mi |
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Drive: | 12 min | 8.1 mi |
Commuter Rail | Distance | ||
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Commuter Rail | Distance | ||
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Drive: | 15 min | 9.4 mi |
Airports | Distance | ||
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Airports | Distance | ||
William P Hobby
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Drive: | 32 min | 19.1 mi |
George Bush Intcntl/Houston
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Drive: | 36 min | 27.8 mi |
Time and distance from Pavilion Place.
Shopping Centers | Distance | ||
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Shopping Centers | Distance | ||
Walk: | 5 min | 0.3 mi | |
Walk: | 6 min | 0.3 mi | |
Walk: | 10 min | 0.6 mi |
Parks and Recreation | Distance | ||
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Parks and Recreation | Distance | ||
Buffalo Bayou Paddling Trail
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Drive: | 6 min | 2.7 mi |
Nature Discovery Center
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Drive: | 7 min | 3.8 mi |
Houston Arboretum & Nature Center
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Drive: | 8 min | 4.8 mi |
Memorial Park and Golf Course
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Drive: | 10 min | 6.1 mi |
Houston Maritime Museum
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Drive: | 11 min | 6.7 mi |
Hospitals | Distance | ||
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Hospitals | Distance | ||
Drive: | 12 min | 6.8 mi | |
Drive: | 11 min | 7.1 mi | |
Drive: | 11 min | 7.2 mi |
Military Bases | Distance | ||
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Military Bases | Distance | ||
Drive: | 45 min | 32.5 mi | |
Drive: | 74 min | 58.1 mi |
Property Ratings at Pavilion Place
I rated the complex a 3 because it’s not my dream home/apartment, but I could be okay for a few years. I’ve been here for about 6 months and this is what I’ve come across: Cons: - roaches, more than likely caused by neighbors, but they have exterminators who respond fairly quickly. 3 days max plus they set up a spray schedule with you. - parking, unless you pay for a spot don’t come home after 10pm cause it’s almost impossible to find parking. - hot water, in the past almost 6 months I’ve received 8 emails about water interruption. Sometimes twice a month. Thankfully they happen when I’m not home mostly, but it’s still pretty inconvenient for the residents that are at home. - exit gate is often broken, probably due to people jumping over to get out of it because there’s not a pedestrian exit gate which would be really useful. - our current unit doesn’t have in-unit laundry and the laundry facilites here are super expensive ($2 per wash and $2 per dry). And in my opinion not very safe because they don’t lock. So you have to trust that no one will steal your items. - personal con: kitchen size, I love to cook but there’s not much counter space, or even storage space. - person con: no gym, but you get what you pay for. Pros: - great location, a lot of stuff is near by, 20 mins tops. - rent is reasonable, for a decent sized apartment. - maintenance takes care of your issues pretty quickly. They helped replace my appliances rather quickly when I had an issue. - fairly quiet here. I haven’t had any loud interruptions except my recently new loud neighbor always banging on the wall. And of course the traffic noise that comes with living in the city, sirens here and there. - grounds kept fairly clean - main entrance has security, so it adds to you feeling pretty safe as long as the guard does their job. - front office is pretty nice, they try to have little things for the residents like breakfast, coffee or tea.
Me encanta este complejo, llevo viviendo 6 meses aquí y no tengo ninguna opinión negativa, el personal en la oficina es muy amable en especial Marlene q fue quien me ayudó en todo mi proceso de aplicación y mudanza, aún cuando tengo alguna duda me comunico con ella, y siempre es muy servicial, el equipo de mantenimiento es eficaz y cumplen muy bien con su trabajo. Mi familia y yo estamos encantados de vivir en Pavilion Place.
I have been living at Pavilion Place since 2017. The customer service in the leasing office has remained the same even with the new staff which has been great. Maintenance has always been good with trying to handle the requests within a day or two which is also great. The plans are spacious and provides plenty of space and love the flooring option. My cons are security guards leaves the gates open all night long and do not monitor who comes in and out instead sit there and watch whatever it is or chit chatting amongst each other at the leasing office parking lot. Nobody monitors the back gate even though they are "supposed" to no guards are to be found inside the booth. It is a waste of money to pay people who don't do their jobs. The property does not have cameras which is a shame considering the amount of crime that goes on in the complex. Vehicle break ins, Wheels and Tires getting stolen. My vehicle has been swiped by other residents on several occasions because people can't park and nothing can be done simply because the complex does not have security cameras. The rent increase should be used towards improvements in our complex and the complex should reflect the newly remodeled leasing office, first impressions matter but residents matter too.
Yes the buildings are older. But they fix things right away when requesting service through the resident portal. My neighbors cause roaches, but i do dishes inmediately & request pest control when i see a roach. They come within 3 days. I wish the sprinklers worked (they had service techs trying to find the problem) because they spent a lot of $ landscaping, but it all died. They do try though. The pools are always clean since they switched pool service companies last year or so. I love the long bathroom counters. I've been here since 2011 and i highly recommend it.
Don't believe the 5 stars you see. They incentivize the tenants to give 5 stars, but I'm giving the real rating they deserve. I don't know if you notice, but many people gave their rating before they moved in, or shortly after they moved in. I've been here for 2 years. Management is so trash. They NEVER offer you any grace and never have understanding. When I first moved in, they had a corner store in the apt complex. (Management was a lot better back then) They went against everyone's wishes, and they removed the corner store anyway. The hot water here is disgusting. They haven't changed out the boilers in many, many years. They told me, but I don't remember. I know it's over 15 years old, and it leaves the water so nasty. I have to clean my bathtub VERY frequently. About 8 times a month. The image you see doesn't do justice. You can literally see the rest of the tub is pretty clean, but just the front part where the water falls is filthy. There aren't enough parking spots for everyone that lives here. If you work at night and get home late, good luck trying to find a spot. I ended up getting my car towed because of their lack of planning. These guys recently had some construction done, and they didn't put anything around the site, it was late at night, I couldn't see it. I ran over it and had to go to the mechanic the next day. I could've reported them to OSHA, but I decided to give them grace. I realize now that I shouldn't have. I never received my invoice for the month of December, so I didn't pay bc if you want to get paid you send an invoice. They charged me late fees for something that THEY are responsible for. You pay for an apartment complex with a gym, and it's never open. Lastly, they let pet owners leave crap everywhere! If you're walking in grass, watch your step. Management is so full of crap and do not care about you whatsoever. I've had it with this complex.
Property Manager at Pavilion Place, Responded To This Review
Hello Javier, thank you for taking the time to write these thorough reviews and for choosing Pavilion Place as your home for over two years. I understand your frustration in not receiving a paper statement, but we did send an electronic copy to your email and notified you in advance. Please note that per the legal terms of the signed contract, your rent is due on the first of every month. I am sorry for the confusion and that we could not comply with the request to waive your late fees. We work hard to accommodate residents’ needs, but our legal options become very limited since we are obligated to consistently address these types of issues in the same manner due to fair housing regulations. We do not incentivize residents for good reviews, but your opinion is important to us; therefore, we ask for honest feedback like yours so that we can continue to improve. I’d love the opportunity to discuss any service requests you may have to address them accordingly. The boilers in our community are regularly maintained, passed TDLR inspections, and are working correctly. I’m happy to inform you that our parking program is almost entirely executed, and we are still offering reserved parking spaces at an additional cost. I apologize for the inconvenience of finding pet waste in common areas. We are working diligently to resolve this situation by providing dog stations throughout the community and sending reminders to our pet owners to clean up after their pets. We appreciate your patience through the process. Thank you for being a valued resident of our community; I look forward to speaking with you soon. Best, Jessica | Sr. Community Manager
My AC broke down in this TX heat and it took them 2 weeks to come and fix it. They literally had to be called every day. I didn't go up there or raise he'll. I just wanted the AC working. The maintenance manager hung up on me, I mean it was UNBELIEVABLE. Another event transaction were unable to be made in my account and my rent was returned. I've never made late payment before, I mean literally. I was unaware this happened. A staff from the office calls and says, "are you coming to make a payment today or do I need to draft the eviction papers." It completely caught me off guard. Please if you can avoid this place it isn't worth it.
Property Manager at Pavilion Place, Responded To This Review
We are sorry that you are not completely satisfied with your experience living at Pavilion Place. We appreciate your patience as our service teams work hard to combat these heat waves to accommodate all of our resident's needs. Our goal is to complete service requests promptly. During the summer, HVAC systems work twice as hard and may take a little longer to cool a space due to record high temperatures. We invite you to stop by the office to further look into your account, the number of work orders reported, and when they were closed. We work hard to accommodate residents’ needs while balancing legal obligations; we must adhere fairly and consistently to Federal Fair Housing regulations and your TAA Contract. When a resident struggles to pay rent according to the legal terms of the signed contract, our legal options become very limited; therefore, we communicate with residents through legally required documentation and phone calls to ensure that residents understand the entire process. Since our industry is legally obligated to address these issues similarly, we cannot consider personal circumstances and background. Again, please accept our most profound apology, and thank you for your feedback. Only through feedback can we maintain and, where necessary, improve/train upon the service we provide. Again, I invite you to visit the Leasing Center to discuss this further. Thank you. Best, Jamie | Regional Operations Manager
I lived here for several years and it's never been the best but it wasn't terrible for the price, or so I thought. They do a great job of doing regular facelifts to give the appearance of a maintained complex but when I say surface it's lipstick on a pig. They do not care at all and will do the BARE MINIMUM when it comes to issues and any fixes that are done are never done to get rid of or prevent reoccurrence so the problems ALWAYS RETURN. Roaches are a staple and you can think you've got it under control but as soon as someone in your building moves out you are flooded with roaches no matter how clean your unit. But that for me was the least of the nightmares. For years my health had been deteriorating and I didn't understand why. I have asthma and it just kept getting progressively worse. The difficulty breathing and lack of oxygen also resulted in severe and debilitating migraines that even my prescription meds couldn't relieve. I had reported a mold issue a few years back and they cleaned it, but looking back they never inspected to find the source of the mold in the HVAC vents so of course, the mold came back. When they paint a unit, the painters like to do so with the windows closed and you get inundated with toxic paint fumes. I've been gassed out of my apartment on several occasions. There was also the issue of a new tenant smoking inside their unit. I basically started turning my AC off to cope (Feb-April 2022). Despite various complaints, nothing was done. Lastly, for months (starting early Dec 2021) I complained of mice. I was living in absolute fear. Every time I filed a complaint they sent someone who spent two minutes checking behind the stove or fridge and then tell me they didn't see a hole and left sticky traps everywhere. It wasn't until I was fed up and gave notice in March 2022 that they tried to give the appearance of addressing the issue. This time the search was more thorough and we found rat droppings in places you won't expect/want. When I say I should/could have died in that apartment I'm not exaggerating. Now that I have moved out my breathing has improved tremendously. I am even taking less of my medication and haven't even needed the air purifier I depended on while living at Pavilion. Long-time residents have been FLEEING the past couple of months so I know I am not the only one. They just did a fresh coat of exterior paint but I promise you, the rats, roaches & mold are still deep within the buildings.
Property Manager at Pavilion Place, Responded To This Review
Hello Dana, thank you for taking the time to share your sentiments about Pavilion Place. We are disappointed that aspects of your home did not meet your expectations; we strive to provide excellent customer service and apologize if this was not reflected in your experience. We work hard to accommodate residents’ needs while balancing the legal obligations of the TAA Contract. We sincerely empathize and would love the opportunity to turn this around. I look forward to hearing from you. Thank you. Best, Jessica | Senior Community Manager
This is one of the worst if not they worst apartment complex in Houston! Management is money hungry and they don’t consider the guest! Rat and roach infestation!
Property Manager at Pavilion Place, Responded To This Review
Hello! Thank you for your valuable feedback. We pride ourselves on providing the best customer service and competitive rates. I would love the opportunity to discuss your concerns further. We are sorry for your negative experience in our community; I am confident that we can come to a resolution by working together. Please let me know if there is anything we can do to turn this around. I look forward to hearing from you. Thank you. Best, Jessica | Senior Community Manager
I don’t think that I could say enough great things about Toni, she took the time to really understand my needs and helped me get the perfect spot for me. I really appreciated her responsiveness and patience to answer all of my calls, went above and beyond to help me get my first apartment.
If I had anywhere else to go I would. I haven’t even moved I yet and they’re starting off on the wrong foot. They tell you one price to move in and right before you move in it’s a different price...I’ve asked numerous times if the price originally told was all that I had to pay to move in and their answer was yes. I’m supposed to move in in a few days and now it’s an extra 400 dollars added in to what I have to pay to move in.
Property Manager at Pavilion Place, Responded To This Review
Hello, thank you for choosing to make your home with us. We apologize if you feel there was any miscommunication on our end. There are many factors that determine additional deposits and/or prorates due at the time of move-in. Please reach out to us directly at the Leasing Center so that we may clear up any questions you may have. Thank you. Best, Sergio | Senior Community Manager
There are mice and roaches literally everywhere in the complex. Maintenance is incapable of fixing literally anything. Management is rude and unhelpful and doesn’t care about their tenants at all. Stay far away!!
Property Manager at Pavilion Place, Responded To This Review
We are sorry to hear that you were not completely satisfied with your experience living at Pavilion Place. We take our residents’ concerns very seriously and want to assure you that yours are being acknowledged. It is our hope you provide you and all of our residents with a clean and comfortable living environment. Although Pavilion Place receives pest control services on a weekly basis, should you feel that your home or a particular area of the community requires additional attention, we encourage you to please bring it to our attention via a service request. The best way to expedite service requests is to submit a service request through our My IMT Resident Portal. There, you can submit and check the status of any service request. Please reach out to our Leasing Center if any further issues arise. Thank you.
There are roaches and mice everywhere here and maintenance doesn’t do ANYTHING to fix it
Property Manager at Pavilion Place, Responded To This Review
We are sorry to hear that you are not completely satisfied with your experience living at Pavilion Place. We strive to provide friendly customer service and proficient maintenance service to our residents and we sincerely apologize if we have not exceeded our standard of excellence. The best way to expedite service request is to submit a formal work order, which can be conveniently made through our Resident Portal via the myIMT Residential at www.imtresidential.com/residnetportal. There, you can submit and check the status of any service request. It is our hope to provide you and all of our residents with a clean and comfortable living environment. Although Pavilion Place receives pest control service on a weekly basis, should you feel that your home or a particular area of the property requires additional attention, we encourage you to please bring to our attention via a service request. Thank you, The Pavilion Place Team
Unless you want to live with mice and roaches and all appliances constantly being broken, I highly suggest somewhere else
Property Manager at Pavilion Place, Responded To This Review
We are sorry to hear that you are not completely satisfied with your experience living at Pavilion Place. We strive to provide friendly customer service and proficient maintenance service to our residents and we sincerely apologize if we have not exceeded our standard of excellence. The best way to expedite service request is to submit a formal work order, which can be conveniently made through our Resident Portal via the myIMT Residential at www.imtresidential.com/residnetportal. There, you can submit and check the status of any service request. It is our hope to provide you and all of our residents with a clean and comfortable living environment. Although Pavilion Place receives pest control service on a weekly basis, should you feel that your home or a particular area of the property requires additional attention, we encourage you to please bring to our attention via a service request. Thank you, The Pavilion Place Team
This property is a joke.. there entire staff was let go. New staff no comment .. Prepare to call and call and message and message when you have a unresolved issue. It floods on the walk ways. Washer and dryers so many don't work. Im still waiting on a call from IMT..
Property Manager at Pavilion Place, Responded To This Review
We are sorry that you have not had a positive experience in our community. We ask that you reach out to our team directly so we can resolve any issues you may have. Thank you.
I have been a resident of Pavilion Place for almost 3 years now and overall I can say that they are by far one of the best apartment complexes in Houston. I am very pleased and recommend it everyone I know. The leasing and maintenance staff are professional, caring and always ready to do whatever it takes to make sure their residents are pleased and satisfied. Miguel, Samuel, Monica and Martha are one of the best and productive staff members who have truly won me over. My maintenance request are always completed as soon as possible. Whenever I have a problem and I go to the leasing office to address it, they always make sure they resolve it in the best manner. The rent price is very fair and reasonable for all that you getting honestly. The grounds are pretty well kept, except for the occasional dog poop here and there, but I guess that has more to do with the pet owners then the apartment staff since they try their best to ensure there is always a pickup disposal bag available at the "dog poop stations'. I wish they had playground/area in the complex for the kids though.
Property Manager at Pavilion Place, Responded To This Review
Thank you for your review and residency in our community. We appreciate our team's shout out as well!
started my journey here at Pavillion Place in February 2018. It was great until roaches began to take over. The apartments are old have holes cracks, etc. how embarrassing is it to have company over and roaches are everywhere. At that time I just had a baby in October. I wanted to move into something bigger do I transferred to a 701 square feet apartment and that’s when I’ve been living in hell for the past year (thank God my lease ends in February). There have now been a total of 3 mice that I have found in my apartment and managed to get rid of, now to only discover that there are 2 more roaming around my apartment! I walk into my room and one is crawling all in my bed HOW DISGUSTING. I’ve called maintenance numerous of times (which they do send some one out but the issue is never resolved. I have a one year old I camnot have him in a rodent infested environment. I literally had to beg the apartment staff to allow to me move to another unit but honestly I just want to move away from this place all around!!! There are roaches, there are mice infested apartments, and the area is becoming very questionable to live in. Neighbors have had people attempt to rob their homes and hold them at gunpoint. Cheap rent but honestly dont think it’s worth it. I am ready to move on from this complex!! So embarrassing having a gathering and seeing mice run around your apartment!!
Property Manager at Pavilion Place, Responded To This Review
I am sorry that you have not received the customer service deserved; however, I would like to invite you to meet with me or call me to discuss the concerns you have. My name is Monica and I am the senior community manager. Our goal is to satisfy all of our residents with 100 percent customer service and I hope to provide this for you. Please stop by the leasing office to discuss your concerns directly with me. Thank you. Monica | Community Manager
Looks nice on the outside, office staff will be just LOVELY... until you sign that lease. Place is a health hazard. There is black mold inside the walls, pull an outlet cover and see for yourself. Parking lot floods, side walks flood. side walks are dilapidated with nails sticking out of all the borders for you and your children to mangle yourself on. Office staff invasive, demanding, and hostel. Only AFTER you sign that lease though. Enjoy your newfound health conditions here at Pavilion place.
Property Manager at Pavilion Place, Responded To This Review
Hi Richard, Unfortunately, we do not have you in our resident database, but I will be happy to discuss any questions or concerns you may have directly. My name is Monica and I am the senior community manager here at Pavilion Place. Please reach out to me at the leasing office so we can discuss all your concerns in this review directly. I look forward to speaking with you. Best, Monica | Senior Community Manager
I decided to cancel my renters insurance with the apartment because I found a better and cheaper insurance provider. I was assured that everything was done then comes the first of the month and they charge me. When I complained I was then told that there is nothing they can do because they had already charged it to my account. I then asked to speak to a manager or supervisor who might be able to help and was told that there is no one else I can speak to about the matter.
Property Manager at Pavilion Place, Responded To This Review
Katie, I am sorry that you did not receive the customer service deserved. I would like the opportunity to resolve any concerns you may have to your satisfaction. I am the senior community manager, Monica. Please reach out to me directly in the leasing center so I can resolve your concerns. Best, Monica | Senior Community Manager
I do not recommend these apartments are not safe! There is only one security at the entrance but it does not move from there! There are no cameras and they are stealing cars and scratching the cars and nobody knows who does it and worst of all they are full of mice and cockroaches !!!!!
I moved here about two years ago. The first year was good, no problems, maintenance was good, however this past year things have changed. First off there are a lot of stray cats and possums that run around the apartments. Second my heater broke down in the winter (Houston had a very cold winter we saw snow). It took them over 2weeks to fix it, I was using my oven as a heating source until they finally stopped replacing the parts and replaced the entire a/c unit. Somebody's apartment had also been broken into, somebody's tires were stolen off their car, and somebody's license plate was tampered with. The apartments did not mention any of this, I was only made aware by the people who these things happened to. When I told the office about it, their response was we are not obligated to inform our residents of these incidents. Love the location and the rent was fairly cheap, but now I am ready to move on.
Property Manager at Pavilion Place, Responded To This Review
Thank you for your review as we take all concerns and questions very seriously. I am happy to know that the location and the rental amount meets your needs as I would like the opportunity to discuss your continued tenure with us at Pavilion Place Apartments. I welcome you to please contact me personally so I may provide you with the customer service you deserve and to answer all your questions to your satisfaction. My name is Monica and I am the Senior Community Manager, please reach out to me at the leasing office directly so we can resolve the issues you cite here. Best, Monica | Senior Community Manager
Been here almost 6 months, and I have tried to be optimistic, but there are soooooo many hazards and problems. So my living room has no lighting whatsoever, the water is brown when you first turn on the faucet for like the first 30 seconds, and there's roaches. There are uneven sidewalks, no proper drainage, you will have to leap over your porch to keep your shoes from getting soaked, just read down these comments and you'll find current residents saying the same thing, the water fills the sidewalks and it STINKS! Also, the floors are thin if you know what I mean, my bathtubs grime was painted over, and there is NO PARKING WHATSOEVER!!! I won't even start on the sidewalks or how this place always reeks of dog poop, I will just talk about when I was told when I first moved in I could have a place to park my car, but after 630 there are virtually no spots to park. Please keep in mind I've been watching motorcycles and covered cars stay in the same open spot for months, those spots are spots actual residents could use. I have had my car towed behind this problem, and this biggest issue I have is HOW THESE PEOPLE HAVE RESERVED PARKING SPOTS YOU HAVE TO PAY FOR, BUT THERE IS A WAITING LIST!!!!! Because there are "only 100 reserved spots available" But if that is true, why do they STILL ACCEPT NEW RESIDENTS, knowing this will make it even harder for current residents!?! That means I have nowhere to park my car, and I have to risk getting towed daily. These people will take advantage of you if you let them, there are so many other places to rent, dont come here please. I'll be adding pictures every night, just so you guys can see how these people really run their business. The only resolution I want is a place to park, it shouldn't be hard to ask that from the same people who take in new residents every day, right? Let's find out.
DO NOT LIVE HERE. One of my biggest regrets is deciding to live in this complex. The noise, the upkeep, the parking, the pipes, everything falling apart, don’t let the lower price and living room space blind you, or the smooth talking leasing agents. YOU DO NOT WANT TO LIVE HERE.
I WILL BE A TENANT AT THIS PROPERTY PRETTY SOON. I SEEN MY UNIT 2 TIMES ALREADY BEFORE EVEN SIGNING MY LEASE. THANKS ROXY & RONALD. ROXY WAS SO POLITE & SWEET. RONALD THANK YOU SOO MUCH FOR TAKING ME ON A TOUR ALL AROUND THE PROPERTY. THAT WAS AWESOME. LOOKING FORWARD IN MOVING. THANKS GUYS.. AGAIN!!!
Thanks to Roxy I am a tenant at Pavilion Place she made my apartment shopping experience one of the best. Also everything she told me was so true and positive. I would refer anyone to live here,drop by and ask for Roxy you are sure to move in.
Let's be real: for the price you pay, you shouldn't expect much anyway. With gates not being as guarded, roaches everywhere (buy Raid Max and bomb before you settle in), old building, no parking after 10pm, semi-friendly front office staff, it is also kinda dangerous exiting the property due to lack of visibility from street parking. Literally every apartment complex in a 15 mile radius with this cost of rent has these problems. What I do appreciate is the proximity to the Galleria area, the high grounds (doesn't flood too much), and the lack of noise. Also impressed by the renovations to the laundry room. Was annoying at first, but finally don't have to use quarters. Still have a few months left, but can't complain. Hopefully I didn't speak too soon...
Property Manager at Pavilion Place, Responded To This Review
We appreciate and welcome all feedback as we consider all feedback, both positive and negative, to be a valuable tool in bettering our community for all residents. We are sorry that you had an experience with bug infestation, as I want to assure you that this is not a typical issue at our community. Our company works with a licensed and experienced pest control company that prioritizes apartments with any pest activity found, and will continue to treat any apartment with activity until the issue is completely resolved. We are happy to know that you are pleased with the new renovations to our laundry rooms. Our goal was to be sure they were user friendly with state of the art equipment for your convenience. We are also happy to hear that you are pleased with the customer service from our leasing agents. We receive numerous compliments, and 5 star ratings about their professionalism and we are always happy to know that we are offering the customer service you deserve. We understand the frustrations with parking, and do recognize it as a problem that many apartment communities in our area are facing. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. Further we express that all residents should only park in the permitted spaces, ensure that their guests park in visitor space, and to limit the amount of overnight visitors. If our parking system is followed, then every resident and visitor should be able to park. Please feel free to contact us via email at pavilionplace@imtresidential.com. You can address me personally, as I am the Community Manager at Pavilion Place, and would be more than happy to assist in ensuring you that all your concerns have been answered. Monica
These are the worst apartments ever. The leasing office has horrible customer service after you move in and they already have your money. Parking is horrible to residents and visitors. It takes forever to get things fixed around here. I would t recommend these apartments for anyone.
Property Manager at Pavilion Place, Responded To This Review
We appreciate and welcome all feedback as we consider it to be a valuable tool to bettering our community for all residents. Customer Service is very important to us as we strive for 100% satisfaction for all of our residents, so I'm sorry if you felt that our customer service has weakened during your residency. I can assure you that is certainly not our attention. We also apologize if you feel that the customer service with maintenance was not to your satisfaction. We receive many 5 star ratings regarding our maintenance team and strive to complete all work orders within 24 hours. We are proud that many of our maintenance team have been her for over 10 years as they complete their work orders with 100% customer service in mind. Lastly, we are sorry that you had a negative experience with parking and do recognize it as a problem that many apartment communities in our area are facing. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. Further we express that all residents should only park in the permitted spaces, ensure that their guests park in visitor space, and to limit the amount of overnight visitors. If our parking system is followed, then every resident and visitor should be able to park. Monica
The apartments phone signals is horrible. There is NO parking for visitors. Permit parking is only given if you have insurance not because you leased an apartment. Maintenance takes several days to come with repeated calling. No accommodation for anything. Location is not the safest. Neighbor apartment has been broken into and had a rat problem. Positive it's by the freeway Hopes this helps.
Property Manager at Pavilion Place, Responded To This Review
Dear Resident, I understand your frustrations with parking, and do recognize it as a problem that many apartment communities are facing. I can assure you that we do take the parking situation seriously. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. However, it is the resident's responsibility to ensure that their guests park in a visitor space, and to limit the amount of overnight guests. If visitor spacing is not available, then the visitor will not be permitted to park at our property. If our parking system is followed, then every resident and visitor should be able to find a place to park. It is our hope you provide you and all of our residents with a clean and comfortable living environment. Although we receive weekly pest control services, we encourage you to please bring it to our attention via service request or calling in the office if additional services is required. Please feel free to contact me at Monica.wilson@IMTresidential.com, as I am the Senior Community Manager at Pavilion Place Apartments to address any additional questions or concerns you may have. Monica
Very nice apartments but phone signal sucks, the rest is pleasant
For the price, Pavilion Place may be one of the best values in Houston. Rent is cheap, management and maintenance are efficient, and the living space is adequate. The massive complex straddles both sides of Rampart Street down to Glenmont Drive, yet it almost feels like a tiny slice removed from the bustling city. The apartments are certainly older, but it's hard to tell because the appliances and apartment features are well-maintained and freshly painted before new move-ins. Multiple pools, several laundry facilities, a convenience store, and a fitness center make it comfortable and convenient to enjoy a day at home. Don't get the wrong picture - Pavilion Place isn't a luxurious resort - but it also doesn't pretend to be. If you're looking for comfort, convenience, and value, this is the place to be. Now for the downsides. You will be sharing your apartment with some 6-legged roommates whether you like it or not. Pavilion Place's management does a good job of containing the roaches, but this is Houston and this complex is old. The location is also slightly sketchy. The complex's high walls, gated entries, and security booths will put your mind at ease, but it's hard to ignore the slummy apartments and vagrants perched on street corners in the immediate area. During mornings, exiting the complex can be a mess because the freeway becomes clogged so easily, and it backs up to the complex gates. If you are prepared to deal with these minor inconveniences, you won't find a better deal this close to downtown Houston. Oh, and the water pressure is amazing - just in case you were wondering.
Property Manager at Pavilion Place, Responded To This Review
Thank you very much for your sincere review. We greatly appreciate when our residents talk about their satisfaction. We hope to continue to satisfy you and the rest of our residents. If you are experiencing any pest control issues, I urge you to please contact me directly at 713-353-3394 so we can discuss the options we have in order to eradicate this problem. I really enjoyed your review and look forward to speaking to you. Best regards, Grace Rocha
Pros: Easy/quick freeway access Quiet neighborhood Friendly neighbors Quick maintenance Spacious apartments for the price A lot of trees for shade if you like that homey feel Cons: Almost no parking for visitors after business hours Pool is almost always closed Some of the laundry machines are broken Overall I liked the apartments and enjoyed my stay.
Property Manager at Pavilion Place, Responded To This Review
Sorry for our late response, as we were just made aware of apartments.com reviews within the year. However, I want to assure you that we appreciate and welcome all feedback as we consider it to be a valuable tool to bettering our community for all residents. Customer service is very important to us as we strive for 100% satisfaction for all of our residents, so I'm sorry if you felt that our customer service weakened during your residency in 2015. I can assure you that was certainly not our attention. We are sorry that you had a negative experience with parking and do recognize it as a problem that many apartment communities in our area are facing. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. Further we express that all residents should only park in the permitted spaces, ensure that their guests park in visitor space, and to limit the amount of overnight visitors. If our parking system is followed, then every resident and visitor should be able to park. We are sorry you experienced frustration with our laundry facility as we recently renovated the laundry rooms with user friendly state of the art equipment. We have received numerous compliments and are very proud to offer this our residents. We are happy to know that you were pleased with your stay and would welcome you back, so you may call us HOME. Monica
It is a very quaint and cheap apartment, however the management does everything in their power to make things easier for the residents. Rent has risen every year, and it is getting harder to live here. Management is a bit slow to get tasks done but it always gets done. Good for a first time renter like I was when I first rented here. I'm about to renew my lease again and I am happy with the decision, but worried about rent rising.
The apartment you are shown is not what you get. They are nice, but are very old. The rents floats from one amount to the other, they keep your whole deposit $256.00 even if you don't get the apartment. The water pressure is so low in the bathroom sink it is almost useless. There are no ceiling fans. If you make a complaint they just ignore it and don't respond. If you pay the rent early when you go back in to pay utilities there is a $25 additional charge. They are nice places but they need lots of improvements. I couldn't get cable in the bedroom, I have wire running through the apartment. They are not luxury at all.
Property Manager at Pavilion Place, Responded To This Review
Sorry for our late response, as we were just made aware of apartments.com reviews within the year. However, I want to assure you that we appreciate and welcome all feedback as we consider it to be a valuable tool in bettering our community for all residents. Customer service is very important to us as we strive for 100% satisfaction for all of our residents, so I'm sorry if you felt that our customer service weakened during your residency in 2015. I can assure you that was/is certainly not our attention. We are also sorry that you were dissatisfied with our maintenance procedures, as we do take pride in our service team and offer 24 hour emergency maintenance. We offer many different options to call in a work order in such as online via the My IMT Resident Portal where you can both submit and track a work order, or you can email or call us directly. Our apartments are cable ready, however if you experienced problems with your cable, then that is the responsibility of the resident to contact the cable provider directly. We recently renovated the paint on the exteriors of the community, which have received numerous compliments. We invite you to please stop by so we may show you around our newly equipped state of the art laundry facility as well. Monica
it is a good place to live,they have a good service
I've been here for a year now and can give a honest opinion of Pavilion Place. The leasing/main office is the nicest building on the property. When I was shown the model apartments, I was shown the upgraded unit, but when it came time to sign the lease, none were available and I was never shown an non-upgraded unit. The apartment I moved into is pretty standard one bed room and enough space for a single person. The dishwasher, stove/oven, refrigerator are all old. The oven temp is way off, and I burned the first thing I tried to cook in it (I bought an in-oven temperature gauge so that wouldn't happen again). The on-property laundry center closest to my building (there are a few around the property) is the thing I hate the most. It's $1.25 for washers and $1.00 for dryers. There are about 20 washers and 20 dryers in the laundry center, but over half the washers are never working. I have found two washers that are my go-to machines that I know always work. The dryers typically work, but sometimes go down. After saying all of this, I am going to renew my lease because honestly, I can live with all of these imperfections for the price of the rent. I'm currently trying to work off debt, and the price for rent here is pretty low compared to a lot of places even a mile away (paying around $700 a month currently). Pros: Gate Guards that stop cars that don't have parking stickers on them, gated with card access, big closet, great water pressure in the shower, hot water works a little too well, can get AT&T Uverse, right off of 59 & 610, price is pretty cheap for rent. Cons: Outdated apartment, laundry center has a lot of washers that don't work, PARKING is awful, lots of potholes around the complex.
Property Manager at Pavilion Place, Responded To This Review
Dear Resident, I really appreciate your honest feedback regarding our community. I want to update you on a few issues you mentioned, which will hopefully make you feel the 5 star experience rather than 3 stars. I'm happy to state that the parking lots will be getting fixed this month! Unfortunately, because of the heavy rains we experienced in the last several weeks, our contractor was not able to schedule our repairs sooner. Coinmach, which is the owner and operator of the laundry room machines, is in the process of ordering new equipment. This will not be as quick as the parking lot repairs but the equipment is in fabrication. As you can imagine, replacing around 150 machines will not be as easy as we want them to be. However, rest assured that we are already working on this. I also want to give you my contact information, should you have any further questions, comments or concerns, you can reach me directly at 713-353-3394 ro via email at grace.rocha@imtresidential.com. Best Regards, Grace Rocha
This is my first apartment on my own and I must admit I couldn't have made a better choice. All the struggle to locate an apartment was worth it. Pavilion place provides wonder service in the leasing office and the agents are very knowledgeable. Maintenance is consistent and available as well. If your looking for a safe welcoming community to join this is it!
The apartments are located in a pretty bad area of town. Now that being said rent is pretty cheap for what you get. The upgraded apartments are definitely better than the regular ones. I don't really like the outside of the complex, the landscaping could use some work. Maintenance is pretty good. Parking is okay if you live there, there's no visitor parking at all.
Property Manager at Pavilion Place, Responded To This Review
Thank you for your comments and concerns as we take this very seriously. I also want to apologize for our late response, as we were just made aware of your apartments.com review. In regards to your review, our landscaping is contracted on a weekly basis through a professional landscaping company. We take great pride in maintaining the appearance so our residents can proudly call Pavilion Place home. We encourage residents to bring forth any issues so that we can contact the landscaping company immediately to rectify the issue. We are glad to know that you were pleased with the parking since we do recognize parking can be a problem that many apartment communities in our area are facing. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. So again, we are glad that you have noticed our efforts in bettering the parking for all residents. Monica
This apartment is close to 59South and 610 which simplifies my commute. Renwick is connected to Fountainview so the Galleria area and the surrounding restaurants are close. There is reserved parking for residents which is important to me. Also, there's a guard so no riff-raff can come in. I chose the apartment for the location but I got lucky because my neighbors are quiet and safety isn't an issue.
I moved in from out of state and rented the apartment "sight unseen". Although there was some information that would have been helpful to know before I arrived that was not communicated initially, they were able to process my application quickly. Gilbert was very helpful when I arrived and even helped me unhook my car and trailer from the moving truck. The apartment was clean and everything worked perfectly when I moved in - I was concerned about roaches but have not seen any trace of them. It's an older complex so everything isn't shiny and new but the mature trees and natural landscaping are lovely and give it a peaceful feel. I haven't been bothered by any noise. The neighbors seem very nice and I've seen a lot of children and families, the fact that it is a gated community make me feel a little more secure as well. I'm a single female moving from a considerably smaller city, so safety was a big concern of mine. Overall, it's been a nice place to live so far. Good value, fairly convenient neighborhood. It might not be the trendiest place in town but it's clean, safe and quiet.
They do a great job of getting you in. I came a holiday weekend from out of town to check out a few places and thought the model and customer service was good enough for what I wanted and need and thought cool! Reasonable cost, good size for the buck and easy access to shopping and downtown. How bad could it be? If you have the patience to micro manage the staff and the lack of care they put in to moving into maintaining the apartment, sure move here. Week one - in need of extermination. Roaches dead and alive. Half done paint job over infested walls, smelly and eroded garbage disposal to go along with the stinking attitudes of the office management. And pay attention to your rent. They will try to charge you more than you should pay. And did I mention bad attitudes from office managers IF you can even get in contact with them.
Property Manager at Pavilion Place, Responded To This Review
Sorry for our late response, as we were just made aware of apartments.com reviews within the year. However, I want to assure you that we appreciate and welcome all feedback as we consider it to be a valuable tool to bettering our community for all residents. Customer service is very important to us as we strive for 100% satisfaction for all of our residents, so I'm sorry if you felt that our customer service weakened during your residency in 2014. I can assure you that was certainly not our attention. We are sorry that you had an experience with pest control as this is not a typical issue at our community. Our company works with a licensed and experienced pest control company that prioritizes apartments with any pest activity found, and will continue to treat any apartment with activity until the issue is completely resolved. We are pleased to know that you were happy with the location of our community as well as our competitive pricing that we offer. Since your residency, we also offer the Resident Kiosk to all of our residents, which is a convenient way to pay the rental amount and any fees that may due online. All fees are discussed during the lease signing, however, we welcome any and all questions regarding rent, maintenance issues, or any issues or concerns. Monica
Would not even slightly recommend-- roach infestation took 2 months to get under control. Pools have been closed the last 2 months of summer. The "gym" barely has enough to even call it that so don't let that be a selling point, the cables were completely snapped too, clearly had been like that some time before I reported it but the selection of machines wasn't even worth going back to see if they actually fixed it. Laundry machines work 50/50, better off getting a unit equipped with W/d or just go to a laundry mat. Don't plan on having visitors at night... They will have to drive around an hour (not exaggerating) waiting for someone to leave one of the very limited visitor spaces. The ratio makes no sense for a complex this size. Also, they DO tow aggressively. They had to do an "emergency water shut off" which I get not being able to notify in advance, but never even gave residents a courtesy explanation--mass email anyone?? Been here 2 months and my apartment has a ceiling leak.. Let's see how efficiently this gets handled... TBD. Very customer service oriented UNTIL you sign the lease. I'm baffled at the 4 and 5-star reviews I see... A few positives: the staff is actually nice..I haven't encountered anyone rude, although this doesnt negate my experience with Pavilion Place. It is guarded 24-7 with ppl at the gates but you can easily slip in behind another car too. Biggest plus is easy access to 59 South. I'm not SUPER crazy about the neighborhood per se, but it is convenient. ALL IN ALL, YOU WILL REGRET LIVING HERE. Find out the hard, frustrating, stressful way or simply read this and end your consideration of Pavilion Place.
Property Manager at Pavilion Place, Responded To This Review
Dear Resident, Sorry for our late response, as we were just made aware of apartments.com reviews within the year. We appreciate and welcome all feedback as we consider it to be a valuable tool to bettering our community for all residents. We are sorry that you had an experience with bug infestation as I want to assure you that this is not a typical issue at our community. Our company works with a licensed and experienced pest control company that prioritizes apartments with any pest activity found, and will continue to treat any apartment with activity until the issue is completely resolved. We also understand the frustration’s with parking, and do recognize it as a problem that many apartment communities in our area are facing. Our management has taken the time to meet many times in an effort to come up with a solution that works for everyone. These types of meetings were behind the approval to implement Reserved Parking Spaces that several residents requested. Further we express that all residents should only park in the permitted spaces, ensure that their guests park in visitor space, and to limit the amount of overnight visitors. If our parking system is followed, then every resident and visitor should be able to park. While crime is unpredictable, we do take measures to deter it. I am sorry that you were not able to enjoy the laundry facilities that we have to offer. We recently renovated all laundry rooms with state-of-the-art equipment and receive compliments on how user friendly they are. Our gym is one of the amenities that we offer for our residents, and it is used daily. We always recommend that any equipment you may see in need of repair to please contact the office as we will be sure to take care of this ASAP. I would like to invite you to please contact me via email at pavilionplace@imtresidential.com, and address me personally, as I am the Community Manager at Pavilion Place. I would be more than happy to assist in ensuring you that all your concerns have been answered. Monica
The management and staff are rude!! Moving soon!!!!
Property Manager at Pavilion Place, Responded To This Review
Sorry for our late response, as we were just made aware of apartments.com reviews within the year. We are sorry to hear that you were not completely satisfied with your living experience at Pavilion Place Apartments. Our management team strives to meet and exceed all expectations that you deserve. We want to be sure that everyone leaves with 100% customer satisfaction, and with any and all concerns/questions they may have resolved. I would like to invite you to please contact me via email at pavilionplace@imtresidential.com, and address me personally, as I am the Community Manager at Pavilion Place. I would be more than happy to assist in ensuring that all your concerns have been answered, and would love to hear your feedback so that I may better understand how to better the living experience for our current residents. Monica
In this community I feel safe, no one comes in without showing their ID my visitors feel comfortable, management are on top of things most of the time.
The way apartments are leased to tenants here is absolutely crooked and fraudulent. On your arrival, you will be met with a gorgeous leasing office that is well decorated and modern looking, which will be followed by a show of their model apartment upon request. The apartment, like the leasing office, is also very well built. You can see this on their IMT Residential website, but you'll find smooth walls with a nice coat of paint, well painted floorboards, good sinks, etc. Overall it's a good looking apartment that becomes immediately more appealing with the price and amenities (pools, on-site laundry, gated, on-site store, AC, etc.). The only problem is that none of this is true. The moment I got to Houston (I came from the west coast) to sign the lease, the problems started to arise. In the breakdown of the amount due for the first month, which had been given to me beforehand but not explained, there were multiple charges that I was never made aware of. Water and trash were now in my monthly bill and a fee for the gym was also included, but like I said none of this was ever mentioned. When I had asked about what is covered during the showing of the model apartment, the person had said that “water is allocated,” but no mention that it would be paid for by myself and no mention of paying for trash or the gym as well. From the state I come from, there are barely any complexes, if any at all, that make you pay for trash or water. It's always up to the complex to pay for those. Anyway, I digress. After signing the lease, I get to see the actual apartment for the first time. Dead roaches in cabinets, kitchen, and in the bathroom. There are clearly places in the walls where there was a hole, dent, or maybe they had to remove a piece to get to electrical wiring or whatever behind it but instead of repairing it properly and evenly, it looks like they slapped some plaster over top without evening it out and then threw some paint on it. Also, the paint itself on the walls is nowhere near the quality of the model. It's more yellow/tan if anything. The bathroom sink was spray painted, yes spray painted, to cover up whatever marks had been in it before. Whoever did it didn't even try to make it look decent. The brushed metal part was completely sprayed over as well. Probably took five seconds to do. Spend another five and put some tape over what shouldn't be spray painted. The sink is also not the quality shown in the model. There are outlets and other things that should have been removed, but were instead just painted over. White paint isn't some kind of camouflage. Jesus. Crooked pieces of cabinet and outlets as well. Not just slight drooping or an outlet that isn't perfectly perpendicular to a floorboard, but absolutely ridiculously crooked. You would have to do it intentionally or have a serious eye problem to think it's even close to being straight. Floorboards are painted very crudely. The wiring to...some outlets I think?...are fed up through the carpet, over the floorboard, then placed right on top of the floorboard to eventually lead into the wall, I'm guessing. Caulking was placed over top to keep them in place, then painted white to try to camouflage it. Windows are non-existent. I've lived in some bad apartments, but have never had windows this bad. Might as well have just thrown screens on the windows. I don't remember hearing anything outside while in the model apartment. The heating unit is in the ceiling of my bathroom covered up with boards that make it look like I have an attic in my bathroom. Never remember seeing that in the model. Finally, roaches, roaches, roaches. The floorboard under the sink cabinets is completely cracked, which is where I'm guessing they get in. Also the bottom of the door doesn't meet with the ground properly, which is another place I'm guessing they get in. I find them in that area if I'm up late at night. Some ridiculous fines here too. Noise, I'm cool with. Speeding, I'm cool with. Being fined for having your blinds open? Not cool and ridiculous. Feeding the stray cats? You can't tell me I can't feed animals. You should be getting rid of them, not fining me...Still want to live here?
Pavilion Place Photos
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Map Image of the Property
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Pavilion Place
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Pavillion Place
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Models
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1 Bedroom
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1 Bedroom
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2 Bedrooms
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Pavilion Place has one to two bedrooms with rent ranges from $830/mo. to $1,305/mo.
You can take a virtual tour of Pavilion Place on Apartments.com.
Pavilion Place is in Gulfton in the city of Houston. Here you’ll find three shopping centers within 0.6 mile of the property. Five parks are within 6.7 miles, including Buffalo Bayou Paddling Trail, Nature Discovery Center, and Houston Arboretum & Nature Center.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources