Pebble Creek Apartments

Low noise area and nice complex for the price. Welcoming community & staff! Conveniently located spot in north Austin

I have truly enjoyed living at Pebble Creek Apartments these past 3 years. The management staff is very professional. The maintenance crew is very timely and respectful. During the height of the pandemic they adjusted very well to the CDC guidelines, and sent constant updates for changes. It’s very obvious that the staff care about each member of this community. I’m very honored to call Pebble Creek home.

These are the absolute worst managed apartments I have ever lived in. Management does not respond to emails, and there are constantly people partying in the parking lots. When reporting noise issues to management they do nothing to help the residents instead telling you to record your neighbors for proof of noise issues. Or they say to just call security, which you’ll have to do at least 3-4 times a week and sometimes more than once in the same night. I also had my car towed by security for having my parking permit in my back windshield and not the front, they even took a picture of my car that clearly displayed my valid permit.

They are great Nice people and great complex I recommend theses apartment

I love it here. I just renewed my lease after a year. Friendly staff and my neighbors the best. Love love love my apartment it is so spacious and affordable. Plus I feel comfortable walking alone anytime day or night. It's a great place to live I'm happy I found it.

This is a very nice place to live. It is family orientated and feels safe, especially with the gated lots. The management is very friendly, and the apartment I have is very spacious with a huge closet. It's also close to UT and would be a nice and quiet environment to study in. Glad I found the place!

I would like to take this opportunity to recognize Pebble Creek Apartments in Austin, TX and the outstanding efforts of their staff. I became a resident at Pebble Creek in July 2018. From the moment of my first visit, it became quickly apparent that this was more than a mere apartment complex; this was going to be home. The leasing office is warm, cozy, and inviting, always beckoning with comfortable furniture, a professional appearance, coffee and snacks, well-lit, and a nice view upon the inner complex near the pool. I first met Karina, one of the office managers, who was polished and prepared to cheerfully and fully answer any and all of my questions I had about my new home. The apartment is conveniently located off of I-35 North Frontage, Rundberg, and North Plaza in north Austin. The leasing fees are very reasonable considering rental costs in the Austin area, yet they sacrifice no amenity to make you feel welcome. Pebble Creek takes security very seriously, and in addition to a gated community and on-site courtesy officer, it is well-lit with an open layout, and it truly has the feel of a neighborhood with the apartments fostering appropriate interaction, while allowing privacy for those that require it. The pool area is spacious and clean, with ample room for lounging or spending time entertaining guests by the available grills. There is also a clubhouse that can be reserved by apartment residents for parties and other special events. There is an open play space for the younger residents of the community. And the grounds are impeccably manicured and are adorned with flowers and trees that ripen and bloom with the seasons. But I would also like to recognize the staff personally. Nowhere in my twenty-plus years of apartment living have I engaged with more friendly, selfless, and motivated staff to ensure your comfort and happiness. I mentioned Karina above, but I would also like to recognize Isabel and Miranda, and in fact the entire management team – all of whom always welcome your visit like you are an old friend. If your apartment requires maintenance they quickly address it and ensure your matter is resolved with promptness and care. The maintenance staff too, is professional, courteous, and truly cares about the community, from those who fix air conditioners, or those who work by manicuring the grounds and ensuring the complex is as spotless as can be.

I've been living here for about four months now. The staff is wonderful. Mrs. Loli will always greet you with big smile and help you out. It's a nice place and more affordable and most apartments in Austin.

i am living in this place for 7 years..very good staffs, and management.

The kitchen closet and cabinets are so tiny ..they charge you just for having more than 2 chairs on the patio and you can't have too many plants either!!! And you are paying for that space alsoo...sooo disagree with this apartments!!

At the end of October 2015, I will have dwelled at this residence for 3 years. My time here was well spent with minimal complaint. Though every year I have been here they raised my rent. By the 3rd year it was raised to a total of 100$ more. The price is moderate, and the rooms fairly sizable for its price. There isn't washer or dryer hookups in the apartments but there are two small laundromat buildings in the complex. They each have about 10 washers and dryers each. Some have broken down a lot but that is to be expected with machines and the maintenance staff are fairly quick to repair anything that needs attending. The office staff is friendly and when I moved in there was new management(who is still here). Since I moved in, there have been changes for the better. They tore down a playground and put up a nice new one. New light posts around, new picnic areas, new bbq pits, new volleyball and tennis courts. The complex is really close to one of the main expressways in Austin, I35. So a quick hop on and you can be downtown in 15 minutes. There are two pools and two hot tubs in each. I do wish they had stricter rules about having children in the hot tubs for sanitary purposes. A bit more upkeep would be desired in this area. There is a great amount of greenery and trees in the complex so it's not hard on the eyes. Overall, I'd like to say it's a good starter apartment if you just moved to Austin or want to be near the excitement but don't want to pay up the nose for downtown prices.

I rated all 6 categories 4 out of 5. Because 3 is looked at as fair and everything is way better than fair. And Pebble Creek staff really seems to be going for 5s in every category. Here if you'd like I'll go thru the 6 Categories with you: Location/Neighborhood: I never imagine I'd give Location/Neighborhood out the 6 categories a strong 4 as I moved to 78753 from 78704 but now I'd have as hard of a time moving out of 78753 as I did moving to 78753. The area has noticeable undercover surveillance signs and a noticeable panhandler population still. But I have not noticed a neighbor or I's car being broke into the whole over a year that I've been here. My first year in 78704 and knowing people in the UT areas break-ins happened to me and I hear about it happening at least once bi-monthly on average and seemingly increasing down south. The panhandlers ... they're just as present in 78704 and the UT Area now as they are in the 78753 area. Of course panhandlings never a fun reality to live so intimately amongst but at worst the 78753 panhandlers are relatively much more chill and at best the local corner (183 and Cameron) Nun-Chuck Master and the (lamar and Runeburg) Rapper are like amongst the 8 Wonders of the World to me. So don't mean to write a book but I'm that excited about the area. Neighbors are very diverse and very classy!!! Love my running course and 2 local YMCAs!!! Domain is a modern first class designed/landscaped urban center and always very easy no traffic 10 minute at most drive North East from Pebble Creek. Its less known and its newer and it is at least 20 minutes north of most of Austin's attractions (15 minute at most relatively Low traffic drive south from Pebble Creek) but its got the 2.0 of alot of those attractions such as the Movie Theater, Cafe and Flagship Whole Foods Market and then its got shops and nightlife unlike anywhere in Austin. Overall Value: The rate of rent still looks $100 lower and utilities still seem 20% lower at least than South Austin. I said still because the city is and people are working and investing intensely to revitalize the area and word is getting out and you've only got a couple years before rates catch up. I live in the most economical floor plan Pebble Creek offers. If your price range is as low as mine Pebble Creek should be high on your list of places to consider seeing if there is an opening. I hate to share that with you because the areas rate is going up and obviously everything about this property is close enough to first class. And I'd like to live here for close enough to the deal I'm getting another 12 month lease at least. But screening for criminal backround is strict and the culture of the residents and staff is very layed back but respectful and caring of its diversity of ages, races and cultures and I fit pretty well. So ... if theres an apartment available for you congratulations look forward to seeing you around and if you have them; look forward to also seeing your additions to the well behaved happy kids and pets around. Office Staff: The office staff is the biggest reason I moved here and even more the reason I stay here. They made a better first impression than all the other property's office staffs and whether you're shy like me or one of the diverse outgoing visitors I commonly see when I visit the office; you don't ever wait long for immediate help or service. And they always seem impressively on top of things and caring and professional happy to work with you whoever you are. Maintenance Service: You will see the Pebble Creeks maintenance team busy around the property from earlier in the morning than you think you should to later at night than you think they should be busy. And I don't know how because the property seems in good shape and it seems like a well staffed quality/quantity wise team. South and East Austin Properties are known for horrible issues with maintenance and crews. I have a problem with Pebble Creek when I put in a maintenance request how fast and well they take care of it. I am not used to that even in my higher price range Dallas days. Yes I'm complaining for me they take care of maintenance request too fast and too well and I'm a little not just kidding. I'm really don't know if I can get used to how good Pebble Creek maintenance is. Quality of Amenities: I like all the ones you'll see on the tour and in the brochure. I'd like to point out if you're one of what seems like most South Austin apartment neighbors I had who are inconsiderate about never picking up your pets waste. Be ready to change if you move up here because at least at pebble creek here; waste baggie points are always stocked and here everybody is so considerate nobody ever doesn't pickup their pet waste. There's more; more beautiful pets here at Pebble Creek than any apartment complex that I've ever lived at; but absolutely the most spotless grounds. Parking is 4 out of 5 at Pebble Creek. You usually have to really look or really get lucky to get 2 or 3 out of 5 right? And a huge plus of Pebble Creek is bus stops and stuff are a nice very safe and not too long at all walk away. But N. Plaza dr and N. Plaza Cr are the best 5 out of fivest vehicle traffic and surrounding streets for an apartment property you can ask for. Lots of properties in the area have at best vehicle traffic that takes alot of patience and at worst is highly dangerous. Noise: No train or emergency vehicle or airplane or any traffic like that. As far as neighbors and the youngsters go everybody seems purely chilled out. There's apartment parties and fiestas at the grills and public amenities but they're calm and considerate and just nice to pass when you're walking. There was actually volume/bass vibration complaints against me for my system and my South Austin habits but they were reasonable but of course firm and quick about the warnings. And now everybody is happy. So on that note ... Pebble Creek is a LEASE IT in my sound opinion.

I never thought that after writing a first letter that a second letter could even be fathomable, yet here we are. I've never carefully deliberated the intense importance of hot water. I suppose the feeling of hot water entitlement comes from "first world problems", as the kids say these days, or perhaps it's the $69 paid monthly for my outrageously high water bill. However I digress, the issue at hand is for at least two months I have had less that sub-par hot water. The first month summer had not yet left us and cooler showers were important therefore, the water temperature little ill effect. As the winter season made it's debut my water temperature did not increase. Monday November 11th I called and put a work order in regarding my hot water's temperature as well as the water pressure. A week went by and I patiently waited for either results or a phone call with some kind of explanation. Much to my dismay there was no change. Monday November 18th I decided to call again, I put in a second work order pertaining to my water's lack of temperature and pressure. By now the weather was changing, for a week it was thirty degrees and rainy out. I was chilled to the bone and my one wish was a hot and steamy shower to wash away the days hard work. As I approached the apartment I noticed the hot tub was on, steam rose up off the water in signaled plumes of warmth. Seeing this excited me perhaps my hot water would be in working order. I rushed in only to be loyally greeted with less than lukewarm water. I had to boil water and draw myself a bath as if this were 18th century England. Monday November 25th, the week of thanksgiving, I called and this time I spoke with the apartment manager. He informed me that the apartment complex was on a boiler system and there seemed to be an issue with the boiler. He assured me that although they had to wait for the part to come in, they would try and and turn the hot water up so that maybe the water would be warm enough to shower in. Taking him at his word I got off the phone feeling relieved that something would finally be done about this dilemma. I rushed home from work excited about the hot shower or at least warm shower I would now be able to take, I turned on my water in anticipation, only to be yet again greeted by barely lukewarm water that wouldn't even fog the mirror. Now I was getting frustrated with the entire situation. Tuesday November 26th I decided to go into the office, thinking if they see my face maybe something would be different. I got to meet with the apartment manager in person. He told me that the boiler would be fixed by the end of the day. The end of the day came and went and still no change. My faith in the apartment manager is now measured by the heat of my water, less than lukewarm. I called the Wednesday before Thanksgiving this time the girl that answers the phone says, "The boiler people are here right now and it will be fixed by the end of the day." I am beginning to wonder are they all just lying to me or do they honestly have no clue what is going on? I felt they kept telling me the answer they believed I wanted to hear. In reality I just want to know the truth so that I can plan accordingly. The water was not fixed by by the end of the day meaning the water would not be fixed by Thanksgiving. I spoke with a few of my neighbors and they were experiencing the same hot water issue. There was even a woman who lived two buildings away, that said she went to a friends house to shower. Friday November 29th not fixed. Saturday November 30th comes, disheartened, I call and ask when the water will be fixed and request she not say by the end of the day, at this point I know that answer is complete fabrication. She took my contact information and said she would call me back with facts about the water. I knew she'd never call and of course she never did. The lack of communication between management and renter sends me spiraling into a sea of what-ifs. What if this is because I owe the apartments $2.40? My plan was to include the small amount with next months rent, taking into account a money order would be nearly half the price I thought it best to just include it then. What if she knew the next day was Sunday and the office would be closed, the employees would be deaf to our problems. What if they don't care about us at all, and my quest for hot water was nothing more than paperwork on a desk instead of the lives of real people. When I went to the Belco Equities website I saw your mission statements; Providing the best living experience, value relationships, foster loyalty or my personal favorite maintain excellent reputations. It seems like Pebble Creek has detached from these values and gone a way of its own. Maybe the Pebble Creek crew has never seen your website, and they are completely unaware of your value for basic human amenities? Or maybe those slogans are only available to a certain class. Perhaps Pebble Creek, despite what renters pay here, have been rated expendable when it comes to company values. As long as you make profit do you care how we live here? Let's make a deal because I've already paid rent for November, using December's rent I will pay for all of the days I received satisfactory hot water. I believe that was from November 1st to November 15th Sincerely, Disgruntled Cold Inhabitant