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Monthly Rent
$1,540 - $17,699
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 3.5 ba
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Square Feet
528 - 2,356 sq ft
Pricing & Floor Plans
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Unit 3242price $2,115square feet 728availibility Now
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Unit 2636price $1,780square feet 648availibility Jan 23, 2025
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Unit 3432price $1,540square feet 528availibility Feb 3, 2025
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Unit 3724price $1,734square feet 758availibility Now
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Unit 3544price $1,831square feet 862availibility Now
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Unit 3416price $1,964square feet 775availibility Now
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Unit 3248price $2,089square feet 860availibility Now
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Unit 3848price $2,129square feet 860availibility Now
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Unit 3648price $2,005square feet 860availibility Dec 26
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Unit 3212price $2,120square feet 867availibility Now
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Unit 3312price $2,035square feet 867availibility Dec 23
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Unit 2746price $2,290square feet 931availibility Now
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Unit 2842price $2,355square feet 931availibility Now
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Unit 2530price $2,430square feet 999availibility Now
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Unit 2830price $2,580square feet 999availibility Now
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Unit 2430price $2,430square feet 999availibility Jan 18, 2025
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Unit 1534price $3,167square feet 1,306availibility Now
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Unit 1436price $3,167square feet 1,342availibility Now
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Unit 1632price $3,642square feet 1,533availibility Now
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Unit 2534price $2,592square feet 1,109availibility Dec 7
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Unit 2834price $2,730square feet 1,109availibility Jan 31, 2025
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Unit 3858price $1,994square feet 824availibility Dec 11
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Unit 3558price $1,894square feet 824availibility Jan 7, 2025
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Unit 1110price $3,031square feet 1,156availibility Dec 14
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Unit 2714price $2,680square feet 1,150availibility Dec 22
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Unit 1138price $2,905square feet 1,320availibility Jan 7, 2025
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Unit 3650price $1,788square feet 847availibility Jan 9, 2025
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Unit 3854price $1,833square feet 710availibility Jan 11, 2025
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Unit 2808price $2,501square feet 881availibility Jan 12, 2025
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Unit 2450price Call for Rentsquare feet 881availibility Feb 2, 2025
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Unit 3664price $1,875square feet 804availibility Feb 7, 2025
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Unit 2544price $2,005square feet 778availibility Feb 22, 2025
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Unit 3636price $2,569square feet 1,141availibility Now
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Unit 3234price $2,885square feet 1,310availibility Now
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Unit 3334price $2,855square feet 1,310availibility Dec 23
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Unit 2828price $3,598square feet 1,318availibility Now
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Unit 2726price $3,740square feet 1,380availibility Now
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Unit 1512price $3,892square feet 1,721availibility Now
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Unit 2856price $3,948square feet 1,570availibility Now
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Unit 2756price $3,934square feet 1,570availibility Dec 25
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Unit 1424price $3,940square feet 1,754availibility Now
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Unit 1126price $4,095square feet 1,730availibility Now
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Unit 1628price $4,705square feet 2,031availibility Dec 5
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Unit 1522price $4,921square feet 1,994availibility Now
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Unit 2618price $4,264square feet 1,624availibility Dec 22
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Unit 3666price $3,067square feet 1,359availibility Jan 7, 2025
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Unit 3466price $3,040square feet 1,359availibility Mar 6, 2025
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Unit 2824price $3,126square feet 1,267availibility Jan 12, 2025
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Unit 1316price $4,930square feet 2,177availibility Jan 23, 2025
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Unit 3260price $2,525square feet 1,078availibility Jan 29, 2025
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Unit 3306price $2,450square feet 1,078availibility Feb 7, 2025
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Unit 1302price $6,420square feet 2,356availibility Jan 13, 2025
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Unit 3242price $2,115square feet 728availibility Now
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Unit 2636price $1,780square feet 648availibility Jan 23, 2025
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Unit 3432price $1,540square feet 528availibility Feb 3, 2025
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Unit 3724price $1,734square feet 758availibility Now
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Unit 3544price $1,831square feet 862availibility Now
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Unit 3416price $1,964square feet 775availibility Now
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Unit 3248price $2,089square feet 860availibility Now
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Unit 3848price $2,129square feet 860availibility Now
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Unit 3648price $2,005square feet 860availibility Dec 26
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Unit 3212price $2,120square feet 867availibility Now
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Unit 3312price $2,035square feet 867availibility Dec 23
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Unit 2746price $2,290square feet 931availibility Now
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Unit 2842price $2,355square feet 931availibility Now
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Unit 2530price $2,430square feet 999availibility Now
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Unit 2830price $2,580square feet 999availibility Now
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Unit 2430price $2,430square feet 999availibility Jan 18, 2025
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Unit 1534price $3,167square feet 1,306availibility Now
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Unit 1436price $3,167square feet 1,342availibility Now
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Unit 1632price $3,642square feet 1,533availibility Now
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Unit 2534price $2,592square feet 1,109availibility Dec 7
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Unit 2834price $2,730square feet 1,109availibility Jan 31, 2025
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Unit 3858price $1,994square feet 824availibility Dec 11
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Unit 3558price $1,894square feet 824availibility Jan 7, 2025
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Unit 1110price $3,031square feet 1,156availibility Dec 14
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Unit 2714price $2,680square feet 1,150availibility Dec 22
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Unit 1138price $2,905square feet 1,320availibility Jan 7, 2025
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Unit 3650price $1,788square feet 847availibility Jan 9, 2025
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Unit 3854price $1,833square feet 710availibility Jan 11, 2025
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Unit 2808price $2,501square feet 881availibility Jan 12, 2025
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Unit 2450price Call for Rentsquare feet 881availibility Feb 2, 2025
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Unit 3664price $1,875square feet 804availibility Feb 7, 2025
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Unit 2544price $2,005square feet 778availibility Feb 22, 2025
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Unit 3636price $2,569square feet 1,141availibility Now
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Unit 3234price $2,885square feet 1,310availibility Now
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Unit 3334price $2,855square feet 1,310availibility Dec 23
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Unit 2828price $3,598square feet 1,318availibility Now
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Unit 2726price $3,740square feet 1,380availibility Now
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Unit 1512price $3,892square feet 1,721availibility Now
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Unit 2856price $3,948square feet 1,570availibility Now
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Unit 2756price $3,934square feet 1,570availibility Dec 25
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Unit 1424price $3,940square feet 1,754availibility Now
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Unit 1126price $4,095square feet 1,730availibility Now
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Unit 1628price $4,705square feet 2,031availibility Dec 5
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Unit 1522price $4,921square feet 1,994availibility Now
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Unit 2618price $4,264square feet 1,624availibility Dec 22
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Unit 3666price $3,067square feet 1,359availibility Jan 7, 2025
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Unit 3466price $3,040square feet 1,359availibility Mar 6, 2025
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Unit 2824price $3,126square feet 1,267availibility Jan 12, 2025
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Unit 1316price $4,930square feet 2,177availibility Jan 23, 2025
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Unit 3260price $2,525square feet 1,078availibility Jan 29, 2025
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Unit 3306price $2,450square feet 1,078availibility Feb 7, 2025
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Unit 1302price $6,420square feet 2,356availibility Jan 13, 2025
Select a unit to view pricing & availability
About Preston Hollow Village
At Preston Hollow Village, we provide homes for our residents to thrive in. From the moment you walk through the door, youll be welcomed by high-end comfort and contemporary design, excellently accommodating every lifestyle. Premier community amenities provide the right combination of relaxation and energy, while our ideal location and on-site shopping and dining offer conveniences that you wont find anywhere else. Preston Hollow Village apartments are comprised of three modern, chic buildings: The Preston, The Douglas, and The Royal. We offer a multitude of studio, one-, two, and three-bedroom floor plans to ensure that youll find a home to fall in love with. Our array of in-home amenities is vast, including Epicurean inspired kitchens with granite or quartz countertops, faux and real hardwood flooring, spa-style baths with designer tile and dual sinks, oversized windows, ten-foot ceilings, and energy efficient washers and dryers. Preston Hollow Village truly provides the ultimate living experience. Our pet-friendly and smoke-free community is rich with state-of-the-art amenities to help you feel invigorated and energized. Here youll find three refreshing pools with sundecks, a top-tier fitness facility, a climate-controlled wine cellar, outdoor barbecue grills with dining tables, a rentable clubhouse, and 2 business centers with 2 conference rooms. Plus, we also offer frequent resident events to give you the perfect opportunity to explore your passions while getting to know your neighbors. At our Preston Hollow Village apartments, social experience is essential. The upscale yet casual neighborhood of our Dallas luxury apartments is conveniently located near shopping centers, award-winning schools, local museums, and beautiful parks. Preston Hollow Village offers a plethora of on-site dining, services, and more. Youll also enjoy easy access to Highway 75 and the DART public transportation system. Our apartments for rent in Dallas, TX are the perfect place to get refreshed, get connected, and get living. Contact us today!
Preston Hollow Village is an apartment community located in Dallas County and the 75230 ZIP Code. This area is served by the Dallas Independent attendance zone.
Unique Features
- Blackout Shades in Master Bedrooms
- Pets adored
- Separate Glass Cooktop with Vent Hood
- Valet Parking Available at The Preston
- Easy access to I-75
- Refreshing Soaking Tub
- Relaxing Courtyard and Pool Views
- Wine Refrigerators*
- Climate Controlled Wine Cellar
- Dual Sink Bathroom Vanity*
- Granite Counters
- Hardwood Flooring
- Private Patios and Balconies*
- Walk to Preston Hollow Village Shopping
- Designer interiors
- Island Kitchen*
- Minutes to Downtown Dallas
- Washer and Dryer Included
- 100% Smoke-Free Community
- Custom Closet Shelving
- Designer Bath Tile
- Pets Welcome and Adored
- Brand-new community
- Breakfast Bar w/ Pendant Lighting*
- Complimentary Wifi Access in Common Spaces
- Elevator Access in Each Building
- Large Entertainment & Dining Spaces
- Sonos Wireless Speaker System
- Barbeque Grills and Outdoor Dining Tables
- Custom Tile Backsplashes
- Golf Simulator
- Online Payments Available
- Floor to Ceiling Windows*
- Striking Dallas Skyline Views*
- Walk to Preston Hollow Village Dining & Shopping
- Walk-in Shower
Community Amenities
Pool
Fitness Center
Elevator
Concierge
Clubhouse
Controlled Access
Business Center
Grill
Property Services
- Community-Wide WiFi
- Controlled Access
- Maintenance on site
- Concierge
- On-Site Retail
- Vision Impaired Accessible
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
Shared Community
- Elevator
- Business Center
- Clubhouse
- Multi Use Room
- Breakfast/Coffee Concierge
- Disposal Chutes
- Conference Rooms
Fitness & Recreation
- Fitness Center
- Spa
- Pool
- Walking/Biking Trails
- Gameroom
Outdoor Features
- Sundeck
- Cabana
- Courtyard
- Grill
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Granite Countertops
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Surround Sound
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Breakfast Nook
- Quartz Countertops
Floor Plan Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
-
Administrative Fee$300
- Dogs Allowed
-
Monthly pet rent$25
-
One time Fee$350
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Pet deposit$250
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Weight limit100 lb
-
Pet Limit2
-
Comments:Pet-friendly community - Breed restrictions apply - Weight limit: 100 pounds full grown Pet deposit: $250/per pet - One-time deposit refundable Pet fee: $350/per pet - One-time fee Pet rent: $25/month/per pet
- Cats Allowed
-
Monthly pet rent$25
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One time Fee$350
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Pet deposit$250
-
Weight limit--
-
Pet Limit2
-
Comments:Pet-friendly community - Breed restrictions apply - Weight limit: 100 pounds full grown Pet deposit: $250/per pet - One-time deposit refundable Pet fee: $350/per pet - One-time fee Pet rent: $25/month/per pet
- Parking
-
Covered--
-
OtherValet services available for residents of The Preston building--
Details
Property Information
-
Built in 2016
-
526 units/8 stories
- Community-Wide WiFi
- Controlled Access
- Maintenance on site
- Concierge
- On-Site Retail
- Vision Impaired Accessible
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
- Elevator
- Business Center
- Clubhouse
- Multi Use Room
- Breakfast/Coffee Concierge
- Disposal Chutes
- Conference Rooms
- Sundeck
- Cabana
- Courtyard
- Grill
- Dog Park
- Fitness Center
- Spa
- Pool
- Walking/Biking Trails
- Gameroom
- Blackout Shades in Master Bedrooms
- Pets adored
- Separate Glass Cooktop with Vent Hood
- Valet Parking Available at The Preston
- Easy access to I-75
- Refreshing Soaking Tub
- Relaxing Courtyard and Pool Views
- Wine Refrigerators*
- Climate Controlled Wine Cellar
- Dual Sink Bathroom Vanity*
- Granite Counters
- Hardwood Flooring
- Private Patios and Balconies*
- Walk to Preston Hollow Village Shopping
- Designer interiors
- Island Kitchen*
- Minutes to Downtown Dallas
- Washer and Dryer Included
- 100% Smoke-Free Community
- Custom Closet Shelving
- Designer Bath Tile
- Pets Welcome and Adored
- Brand-new community
- Breakfast Bar w/ Pendant Lighting*
- Complimentary Wifi Access in Common Spaces
- Elevator Access in Each Building
- Large Entertainment & Dining Spaces
- Sonos Wireless Speaker System
- Barbeque Grills and Outdoor Dining Tables
- Custom Tile Backsplashes
- Golf Simulator
- Online Payments Available
- Floor to Ceiling Windows*
- Striking Dallas Skyline Views*
- Walk to Preston Hollow Village Dining & Shopping
- Walk-in Shower
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Surround Sound
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Breakfast Nook
- Quartz Countertops
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 6pm |
| Sunday | 1pm - 6pm |
The majority of the landscape in North Dallas is filled with attractive, upscale homes, but there are several surprisingly affordable options as well. Several large shopping centers serve as the community’s main attractions, with a wide selection of nearby restaurants and movie theaters.
For outdoor fun, Anderson Bonner Park provides a great spot for running or biking along White Rock Creek, and numerous golf courses and sports facilities are nearby. Folks in North Dallas enjoy convenient access to Southern Methodist University and Dallas Love Field Airport. With world-class medical facilities such as Medical City Children’s Hospital and Texas Health Presbyterian Hospital Dallas nearby, North Dallas is an excellent location for healthcare professionals.
Learn more about living in North Dallas| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 3 min | 1.1 mi | |
| Drive: | 6 min | 3.3 mi | |
| Drive: | 12 min | 6.0 mi | |
| Drive: | 14 min | 8.7 mi |
Transportation options available in Dallas include Walnut Hill, located 0.8 miles from Preston Hollow Village. Preston Hollow Village is near Dallas Love Field, located 7.9 miles or 16 minutes away, and Dallas-Fort Worth International, located 24.6 miles or 31 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 14 min | 0.8 mi |
|
|
Drive: | 3 min | 1.1 mi |
|
|
Drive: | 5 min | 2.6 mi |
|
|
Drive: | 5 min | 2.7 mi |
|
|
Drive: | 7 min | 2.9 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 15 min | 9.7 mi |
|
|
Drive: | 21 min | 16.8 mi |
|
|
Drive: | 25 min | 16.9 mi |
| Drive: | 26 min | 19.8 mi | |
|
|
Drive: | 29 min | 22.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 16 min | 7.9 mi |
|
Dallas-Fort Worth International
|
Drive: | 31 min | 24.6 mi |
Time and distance from Preston Hollow Village.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 1 min | 0.1 mi | |
| Walk: | 6 min | 0.3 mi | |
| Walk: | 8 min | 0.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Dallas Trekkers Walking Club
|
Drive: | 7 min | 4.1 mi |
|
Cottonwood Park
|
Drive: | 11 min | 5.6 mi |
|
Richland Park
|
Drive: | 12 min | 6.4 mi |
|
White Rock Lake
|
Drive: | 12 min | 6.4 mi |
|
Dallas Arboretum
|
Drive: | 15 min | 8.0 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Walk: | 14 min | 0.7 mi | |
| Drive: | 4 min | 1.5 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 30 min | 19.8 mi | |
| Drive: | 63 min | 46.8 mi |
Property Ratings at Preston Hollow Village
We absolutely love living at the Preston Hollow Village apartments. There are so many extra conveniences, including on site shopping and restaurants, and of course the fitness and pool centers. And they have different floor plans within 3 buildings that can work for different budgets.
Property Manager at Preston Hollow Village, Responded To This Review
We're truly grateful for your positive feedback. It's wonderful to know that you're enjoying the conveniences and amenities we offer at Preston Hollow Village. We strive to provide a variety of floor plans to suit different needs and budgets. Your satisfaction is our top priority. Sincerely, The Preston Hollow Village Management Team
Our move in day was flawed by the fact that no one left our keys with the front desk and we had to wait 2 hours for leading office to open. Since then, things have been well. Really like the staff at the concierge. Very welcoming and helpful.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your feedback and are sorry to hear about the inconvenience you experienced on your move-in day. We're glad to hear that since then, things have been going well and that you find our concierge welcoming and helpful. We strive to provide a seamless experience for all our residents. If you have any further concerns, please feel free to reach out to us at 1 972-930-5599 or prestonhollowmgr@willowbridgepc.com. Sincerely, The Preston Hollow Village Management Team
It is so nice to be a part of this wonderful community. The neighbors are friendly and the amenities are great. The leasing office associates are super friendly and helpful, especially Veronica who was instrumental in making my move in process very easy and not at all stressful.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you so much for your review! It's wonderful to know that our team, especially Veronica, was able to assist in making your move-in process smooth. We strive to create a welcoming and friendly environment for all. Sincerely, The Preston Hollow Village Management Team
We've only been here a few days, and we're still moving in in stages, but everything is easily accessible, and staff are very friendly and helpful. We're glad we're here!
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your positive feedback and are happy to hear that you're finding everything easily accessible. It's wonderful to know that our team has been friendly and helpful during your move-in process. We're grateful you chose to join our community and are happy to have you as a new resident. Welcome home! Sincerely, The Preston Hollow Village Management Team
No working freight elevator cost me an extra $2500 in moving costs. Garage, west side of building, and sometimes the lobby have smelled like sewage since we moved in more than a year ago. Online complaints about sewage smell go back more than 2 years. When I wanted to extend lease for a few months, rate was astronomical. Can’t wait for our new house to be done to get out of here.
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your feedback and are sorry to hear about the issues you've experienced. We understand the inconvenience caused by the elevator situation and the unpleasant odors you've mentioned. We also acknowledge your concerns about the lease extension rate. We would like to discuss these matters further with you. Please reach out to us at 1 972-930-5599 or prestonhollowmgr@willowbridgepc.com. Sincerely, The Preston Hollow Village Management Team
Great people. Kyle was great in showing us our new home. I’m sure we will love living there The location is perfect for us. Shopping. Salons. Restaurants etc
Property Manager at Preston Hollow Village, Responded To This Review
We're thrilled to hear that Kyle was able to assist you effectively. It's wonderful to know that you're finding the location ideal and convenient. We look forward to making your experience at our community even more enjoyable. Sincerely, The Preston Hollow Village Management Team
Great location and wonderful staff. A great quality of life. The number of restaurants and stores within walking distance makes daily activities extremely convenient.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for sharing your review. We strive to provide the best experience possible so we’re happy to read that you really enjoy our location and helpful service. We love having you as a resident at Preston Hollow Village! Sincerely, The Preston Hollow Village Management Team
Beautiful apartment!!! Great community, lots of restaurants and every convenience near by. Great location!! I just moved in and it has been a really good experience. The apartments and community is really a Live work and play experience. Even though it is apartment living, it is quiet and peacefull in your apartment like a home and all the lively activities outside. Even have Trader Joe's downstairs. Couldn't get better.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review of Preston Hollow Village. We're so glad that our community's even balance of feeling peaceful yet centrally located fits perfectly with your lifestyle. We are confident you will continue to enjoy your time in our community and hope to have you as a happy resident for years to come! Sincerely, The Preston Hollow Village Management Team
I like living in a community that feels safe and convenient. A big plus is the pet community at this complex. Dog park days are very fun to engage and socialize.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review! We are delighted to hear that you are thoroughly enjoying Preston Hollow Village living. We're proud to be a pet-friendly community and love providing our residents with a warm and friendly environment to call home. If you ever need anything, you know where to find us. Sincerely, The Preston Hollow Village Management Team
The Elevators do not work and management have confirmed they will not make the proper fixes. DO NOT CONSIDER MOVING HERE unless you want to live in a building that has no elevators.
Property Manager at Preston Hollow Village, Responded To This Review
Our team strives to provide the utmost professional service and we're disappointed to hear that this hasn't been your experience in our community. If you have any remaining questions or concerns, please contact our office directly via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com. We'd appreciate the opportunity to discuss any unresolved matters in hopes to clarify any miscommunication or potential errors. Thank you for your time. Sincerely, The Preston Hollow Village Management Team
Elevators are out more than half of the time. The freight elevator has been out more than 95% of this year. There have been electrical failures several times and management seems totally disinterested in fixing the problems other than sending email updates
Property Manager at Preston Hollow Village, Responded To This Review
We appreciate your insight and feedback. Knowing that you have this impression of our services is disappointing and we'd like to provide a better experience moving forward. Please contact our office via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com at your earliest convenience so that we may address your concerns and resolve your comfort in our community. Sincerely, The Preston Hollow Village Management Team
My car was broken into and vandalized last night. Management limited to say “we are not responsible for any theft inside our garage”. There are too many residents and they can’’t keep the property safe. The bike room also had several thefts last year. It needs more investment/improvements in security. Another issue is the elevator that is constantly broken.
Property Manager at Preston Hollow Village, Responded To This Review
Marcio, we deeply regret the unfortunate incident with your car and understand the distress it caused. We take feedback seriously and are actively improving security measures to prevent future incidents. Following the recent event, we held a community crime watch meeting to address residents' concerns. We have replaced security personnel and are planning to install additional cameras. We have also assessed and modified garage gate accessibility. While no security measures can eliminate crime entirely, our efforts have proven effective in preventing break-ins to the bike room since last year. We understand your frustration and are continually exploring ways to enhance security. We are open to discussing our security measures with anyone who has concerns. We strive to maintain a safe and comfortable community for all residents. If you have further questions, please contact me at prestonhollowmgr@lincolnapts.com. -Egniz R., Business Manager
We are staying at the Preston building. The apartment is very well built and maintained, very nice, new and luxury. It has Google Nest and Sonos speaker built in. The 3-bedroom apartment we are staying is very spacious. However, the experience with the entrence front-desk people was not very good. They seem don't greet us and not welcoming when we walk in. When asking for help, normally we don't get much help. For example, we just moved in last Friday, and we have a lot of stuff to buy during the first few days, so ever time when we come in with lots of stuff, they don't warmly, proactively offer help. One staff tried to avoid eye contact with us when we walk in. Overall, I feel they could improve their receiption staff's professionism and attitude.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for taking the time to review our community. While we're pleased that you're having an overall positive experience, it's disappointing to hear that our service hasn't met the same standards. If you wouldn't mind, our team would appreciate the opportunity to discuss the specifics of your experience and work towards making improvements accordingly. At your convenience, please contact our office via 1 972-930-5599 or prestonhollowmgr@lincolnapts.com. We look forward to connecting with you! Sincerely, The Preston Hollow Village Management Team
Just moved in 3 day’s ago. We already love our new life after living in a 4,500 sq. ft. Home for the last 25 years. The staff and the cleanliness the amenities are out of this world. Alan
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for your review. We're so pleased to read that you love living at Preston Hollow Village. We look forward to continuing to provide you with outstanding service and amenities for years to come! Sincerely, The Preston Hollow Village Management Team
I love living in this community. It is convenient located in central Dallas. The apartments are clean and well-kept. I live in The Preston where we get to enjoy the concierge and valet.
Property Manager at Preston Hollow Village, Responded To This Review
Thank you for sharing some of your favorite aspects of Preston Hollow Village! We're happy to hear how much you're enjoying our community, and we hope to continue providing you with a wonderful living experience. Sincerely, The Preston Hollow Village Management Team
Give 4 stars bc the elevators are always broken. Other than that I love the property! Concierge is great as is the valet! The apartments themselves are very spacious and cozy
Nice facility with nice staff and neighbors. Very clean. Things don't always work right in common areas which is a bit frustrating but overall, a good place to live.
The Preston building has had numerous issues unfortunately. Our freight elevator has been out for months. Ice makers in the common areas have been inoperative for over a year. Numerous thefts and security issues in the garages of these buildings over the past year.
The Preston: One elevator has been out for the past 4 months and no plan to fix it until June. The other elevator is out 3-4 times a week. You have to plan your life around the elevator. I also heard that this is not a new problem in this building. Concierge service was 24 hours but not anymore. Garage smell is an ongoing problem. The leasing office pretends to be helpful and caring, but they are not. There are some positive things mostly related to the neighbors, location, maintenance crew and amenities.
There are two Thyssen Krupp (TK) elevators in the "Preston" building that keep failing, leaving residents taking the stairs. One has been down for 3 months -- drive motor failed in Jan 2023 and TK has been unable to supply a replacement part yet. Meanwhile the other elevator has been failing repeatedly for periods of many hours, leaving residents sweating in the stairwells. Reviews on this site include elevator complaints in 2019!!! Management needs to take action to solve problem permanently. The building has a lot of positive things going for it, but without reliable elevators none of that matters. Stay away until the problems are solved.
Leasing staff is knowledgeable, professional and follows through with every detail. Amenities are amazing. Move in was efficient and property is meticulously clean and beautiful. I am excited to get settled in calling Preston Hollow Village my new home.
Constant issues with elevator and ac in our apt. Disappointed in the communication between the building and the residents. Need to be more prompt in details of what is happening in the building with the residents. Constant sewage smell in garage that has not been addressed.
Beautiful apartments and wonderful community with plenty of shopping and places to eat within walking distance. The amenities including the dogs parks (one for large and one for small) as well as indoor golf simulator is just icing on the cake!
I couldn't say more good things about Preston Hollow Village Apartments. I live in The Preston building and I love it. It is conveniently located, safe, aesthetically pleasing, and truly what I consider a luxury apartment. Having the dog bathing amenity is also a major plus. Any of my guests that have been over love it as well and now I get people wanting to come over all of the time. Highly recommend.
Constant issues with elevator, humidity, sewage smells, on site staff is great, we enjoy location and shopping. Looking forward to when more restaurants open up
I would recommend a lower floor so that the water pressure is better, other than that I'm pretty happy with this place
This place is absolutely wonderful - helpful friendly staff, kind warm neighbors, lovely grounds well maintained and consistently clean & classy. We are blown away for the quality we get for the cost we pay, and could not be happier with the entire environment and lifestyle this place affords us. LOVE IT HERE!
Friendly community. Friendly staff. Plethora of amenities, restaurants and retails just outside your door. Great location close to shops, malls and businesses.
my requests were handled super fast and hassle free. making the entire process easy for me, which i appreciate.
I would recommend it because it is conveniently located. It is a great building/facility and has all the amenities I need. I don't think it is being maintained well. The halls are often littered with paper and stuff on the floor. There is often dog poop or urine in the elevator. The landscaping is not maintained. I understand during the pandemic there have been staffing problems, but the issue with the litter and dog droppings needs to be addressed.
The algorithm used to price gouge people who are honest hard working and just want a fair price shut people out. Nickel and dime people out of contracts. Insanity that one bedroom apartments demand such high percentages of avg living wages/ monthly salaries
It's a very nice property and Eboni was extremely friendly
I really like the community, I do think they are very cost prohibitive
People who live here are cool and fun (some suck) Front office is very amateur
It is kept clean and updated. I love the location!
I would recommend, with the disclaimer that the dog park is not very good, and parking in the garage is exceedingly limited unless you reserve a spot.
I like it. Near Trader Joe'. Nice staff.
I lived at the Douglas for 2 1/2 years. The first year it was a nice place to live. After that it was terrible due to property management. Request for repairs are slow if repairs are made at all. Management is frequently unavailable if there are issues. Terrible book keeping system and management team. They will make every effort to keep you security and pet deposits for no reason. I highly recommend that you only live here if you are willing to live in a place that presents itself as upper end but in reality is a mediocre place to live and very poorly managed.
The dogs are great but residents need to be required to keep barking - especially from large dogs- to a minimum. It has recently become awful.
Apartment itself was great but building had issues and management was not tenant focused
I love the central location and the surrounding shopping complex.
The elevator issue has been very troubling and quite a hassle. Communication could definitely have been better. And if it were my building, I would find some way to make it up to the tenants.
The noise on highway 75 is too much. I know the building can't do anything about that but it is an issue for those who live there. I also find the college students there to be just that - college students - loud at night, even during the week, marijuana use, etc...
Leasing is easy and the agents are professional. Property is beautiful!
Elevators were broken down too often which lead to overuse of the other and would have days where take 10 minutes to get to your apartment if the stairs weren't unlocked. Too many people let their dogs pee in the stairwells and elevator.
Overall, a nice complex. Enjoy the pool and workout facilities other than getting the TV's to work
Elevator problems continually. Parking garage is dirty and needs washing. Unreliable delivery services. No dry cleaning drop/pick up service
Power goes out a lot in The Preston and there are no back-up generators to power the buildings when that happens. Can be left with no elevator access for days when that happens.
WOULD: The convenience of the shops and 75 are nice. WOULDNT: I think the "convenience factor" is what makes the prices of these units as high as they are. Take away the shopping convenience and there's nothing unique, either from an amenity standpoint or from a service standpoint, that make these units better than any of the other apartments in the area.
overall it is a lovely community, my only complaint is related to pet waste and the gnats
Preston Hollow Village Photos
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Map Image of the Property
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The Douglas - 1BR,1BA-1150sft
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Large kitchen island with hardwood flooring and dark cabinets
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Large kitchen island with hardwood flooring and dark cabinets
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Large living room
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Dining room
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one bedroom apartment. Living room space
Floor Plans
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Studio
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Studio
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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Preston Hollow Village has studios to three bedrooms with rent ranges from $1,540/mo. to $17,699/mo.
You can take a virtual tour of Preston Hollow Village on Apartments.com.
Preston Hollow Village is in North Dallas in the city of Dallas. Here you’ll find three shopping centers within 0.4 mile of the property. Five parks are within 8.0 miles, including Dallas Trekkers Walking Club, Cottonwood Park, and Richland Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
7825 Firefall Way
Dallas, TX 75230