Regency Village

Infested with mice & roaches . It doesn’t matter how clean you are you will see them in your apartment. Hallways smells like pee and the elevators shut down often. The fire alarms go off frequently & the water always shut off during the day .

I only lived here for a few months and this was the worse experience of my life. 2022 into 2023 so this is a VERY RECENT review. However, I have been complaining since 5days after me moving in and everyday since. The halls and living areas smell of urine all the time, trash all around the building, leasing office VERY unprofessional. They don't get back to you in a timely fashion, try to hide when they see you, issues in your apartment could take more than a week for them to look at. More than a month! The good reviews you see is Domingo and his staff. No one is ever in the leasing office to deal with issues, they hire ANYONE to be a maintenance man. They do quick fixed jobs to cover up issues, never creating real solutions. NO HOT WATER in the mornings--almost EVERYDAY! There is this stray black cat that roams the halls in the basement and sometimes gets upstairs. The basement is not secure meaning ANYTHING can get into the building. You will be moving to this place at your very own demise. You will not be happy. Some apartments are newly renovated and nice. But the upkeep of the building, management, and maintenance is very POOR! Seriously.. DONT DO IT TO YOURSELF! DONT LET THE PICTURES FOOL YOU. The place is also infested with roaches. I believe it is a nest of roaches somewhere hidden in that building, they never go away! Other residents throwing trash over the banisters and Regency allowing the trash to sit for days and weeks. Leaks ALL over the building. YOU name it. They do NOT care about their residents ONLY about the money. They don't care how bad you suffer. The management is dishonest and untrustworthy. Not to mention the building itself is just a health and safety hazard. You do not want this place for your family. The building has great potential.... but needs the right management. The people that's handling it now are not good people. Just money hungry!!! I hope this helps.

Regency Village is beautiful!! All the apartments were recently redone and are fresh and feel new! Also the property manager Nery is fantastic. So easy to speak to and she tries really hard to help you in any way possible. Definitely worth looking at if you are seeking an apartment in this neighborhood.

This place has been put under new management since August 2021 and since then it's been a different building! The new management is amazing! Nery, the new property manager is very responsive and deals with all issues timely and with a smile. They have already replaced three elevators with brand new ones. They are renovating a bunch of apartments and hallways and really transforming the building!! It has become a really great place to live and raise a family

Been waiting for repairs for the past 2 months while charging late fees from rent I paid.

This place is disgusting on top of the people who work here I been having problems since I moved in here I do not recommend this place to anybody worst experience I had had

Roaches, rats, garbage, floods, schizophrenic neighbors who break in your apartment. The worst rental experience ever. Please find some place else to live.

I have been a resident at this apartment complex since April 2013. It is relatively clean, quiet, and the maintenance staff keeps the property well maintained and they are responsive to requests for assistance. MY BIGGEST COMPLAINT IS THE FAILURE OF THE OWNERSHIP TO RESPOND TO PROPERTY MANAGEMENT REQUESTS FOR EXTERMINATION SERVICES. I HAVE MADE NUMEROUS REQUESTS FOR THE EXTERMINATION OF HUGE COCKROACHES!!! I HAVE MADE REQUESTS TO THE PROPERTY MANGER AND, THEY IN TURN SUBMIT MY REQUEST TO THE OWNERSHIP. THE OWNERS DO NOT GIVE THE MANAGERS THE RESOURCES NOR THEY AUTHORITY YO ADDRESS THE COCKROACH ISSUES DORECTLY. I WAS TOLD NY THE MANAGER THAT THE OWNERS DO NOT/WILL NOT EXTERMINATE ON A MONTHLY BASIS. INSTEAD, I WAS TOLD THAT EXTERMINATION SERVICES ARE TO BE MADE ON AN INDIVIDUAL BASIS THE THE RESUDENT/TENANT. WELL, I HAVE MADE SUCH REQUESTS VIA THE PROCESS AS TOLD TO ME BT THE MANGER. I HAVE BEEN WAITING FOR MORE THAN 2 MONTHS FOR THE OWNERSHIP TO SPRAY MY APARTMENT. IN THE MEANTIME, THE COCKROACH PROBLEMS WORSEN. MIND YOU, THESE ARE THE VERY LARGE 2" SIZE OF INSECT. UPON CLOSER EXAMINATION, YOU CAN SEE THE ROWS OF EGGS THROUGH THEIR BODIES. THUS MEANS THEY ARE EGG-LAYER VARIETY OF COCKROACHES..... I AM AN EXCELLENT TENANT AND PAY MY RENT FOR MY 1ST FLOOR ONE BEDROOM APARTMENT REGULARLY, AND AT LEAST 5 TO 11 DAYS EARLY EACH AND EVERY MONTH SINCE I HAVE BEEN HERE..... IT IS A SHAME THAT THE OWNERSHIP APPEARS TO BE MORE CONCERNED ABOUT MAKING A DOLLAR TO TO DEAL WITH THUS RIDICULOUS GIANT COCKROACH PROBLEM!!! What is so sad is that I really like and enjoy living here. Maybe this review will embarrass the owners enough to finally address their indifference to this MAJOR PROBLEM OF LARGE COCKROACHES!! W. Toland. Apt. #B-14