River's Bend Apartment Homes

8/8/2023 DO NOT RENT HERE!!! The property manager has no integrity and is very rude and disrespectful. Corporate does not care about problems or how you're treated. They will not get back in contact with you or deal with any issues. The property is way out of date. Renting from here would be a huge mistake! If I could give the property manager and corporate a negative rating, I would. This place is absolutely horrible! No integrity at all! Snap snap

This is the worst apartments ever 5 big water bugs coming out of nowhere within a week spand they don’t spray and if they do they don’t have real exterminator equipment they just come with a bug spray can and spray one spot of the whole apartment. and the The maintenance man never fix anything you ask them to fix something they come inside apartments look at it and say there’s nothing wrong with it and then leave and it still doesn’t work. And with this rent, there should be no bugs at all. And the appliances they come with apartments are old and nasty. It takes 4 cycles to completely dry a small load of clothes and if I could get this zero stars I would, but you can only give one through five.

Long story short. I submitted an application a day later I was told my application was approved for a six month contract and short term fee of $150 a month because they found out I would be in around for only six months because that what my orders say. I reached out to them and told that’s not correct I would be here for much longer period. They got back to me and say they sorry but however they would give me a 12 month contract which is also considered a short term contract according to their policy and they have to charge me $50 extra as short term fee also. I was like can you guys please give me a contract that is not considered a short term lease with no short term fee charge. They insisted no because they don’t do long term contract anymore, so it either I take the short term lease of 12 month with $50 short fee added to my monthly rent or cancel my application. So I decided to take it because I was kind of desperate for an apartment. Later they got back to me and say I have to pay a security deposit of one months rent and my one month rent fee before I move in if I can’t they would cancel my application again . I still try to negotiate with them about the one month rent security deposit. The worse they did was cancel my application and told me to look for another apartment in a very rude and unprofessional manner because their policy says every tenants should pay a full one month rent as security deposit without negotiating or cancel their application. The rental office were so rude, petty and unprofessional with no proper way to talk to customer.

This apartment complex is awful. The management is rude and never answers in a timely manner! Also, the bugs! They do not spray the apartments! I found 3 bugs two mornings back to back. From spiders, to centipedes. This place is not clean and not worth your money!

Went to tour their selection of 2nd and 3rd floor 1bd 1ba and was impressed. Great price and the property is SO beautiful- it’s well maintained, clean, and surrounded by nature!! It’s minutes away from the multitude of hiking opportunities that is the Dutch’s Gap nature preserve and about 10 minutes from a food lion! Great, safe location and great amenities. Directly next to a child care center too if you need a babysitter while off at work :) The office staff Amanda and Ryan were friendly, professional, and straightforward with me for my whole visit. Didn’t end up choosing this complex because of their strange pet policy though. My lab is 48lbs (as an adult/final weight) and I was told he was too heavy to live on the second or 3rd floors and that was the only thing available. Reading reviews about this place I also noticed that there was general unhappiness about the way rent payment is handled by the management company as well so I’m ultimately glad I stayed away. Considered another apartment complex owned by King Properties and heard absolute horror stories. BE WARNED: every review I have ever read about anything owned by this property manager, King Properties, has been absolutely horrendous, especially concerning rent payment. None of the properties owned by them have a working website or any way to pay rent online. There isn’t even an option to pay via dropping rent off at the leasing office. You have to literally go to their corporate office 30-40 mins away every month to pay rent…it’s the 21st century and this is the only management company I’ve come across in my months long apartment search that doesn’t offer this feature. Very strange.

I moved into a 3-bedroom at Riversbend Apartment Homes in June 2020. I love it here! So spacious. My entire experience from day one was absolutely awesome! The Office Staff and Maintenance Team are wonderful. The community is very clean and maintained. If you are looking for a place to call home....Riversbend Apartments Homes are what you are looking for. Thank you Amanda! You are awesome!

My husband and I just moved in and the whole experience has been fantastic. We had friends who lived here who recommended that we take a look and I am so glad that we did. The ladies in the office were very helpful and made our move in very easy. And the best part is the apartment is beautiful.

My husband and I have lived here since August 2018, our lease is up in November 2019. The only reason we won't be planning on renewing our lease is because of job transition reasons. We would just like to move closer to work further north. Will be sad to go. Our experience with the staff and maintenance crew has been great. Very friendly, attentive to any questions we have asked, they even send emails when we have a package delivered to the main office instead of at our door step. Maintenance is efficient, in our case, we had a couple minor things we needed to call in, and we received a quick turn around in response to address/resolve work orders. I love the apartment, we have a 1 bed 1 bath, but what makes it better in my opinion is the high ceilings, makes the small space feel better, not cramped like our last apartment in Fredericksburg. Anyway, in our experience, we have no complaints. We have felt good about living here, so thank you all at Rivers Bend for doing what you do, keep up the great work! :) Sincerely, S & K

I first moved in after military orders and had them walk though the apartment for me. My mistake little did i know that the flip to the bathroom was not attached. The all utilities (water bill) was over 700 dollars. They fix the water flip after put in the work order but refused to pay part of the water bill my first month. When it came into winter time i turned the heat on. My apartment didn't heat up at first. Little did i know there was a piece on the unit i again had know way of knowing was broke. My dominion power bill was over 500 dollars because the unit was trying to blow heat air but could not due from not having the fix pieces. They fixed it but again refused to pay part of the bill. The final catcher is when i moved out they charge me over 700 dollars of carpet fees. I do not own a pet and i am fairly clean guy. For that i could have left some trash on the floor but the apartment was fully cleaned. I think there is a big disconnect with the local staff and the corporate office. God bless your soul here if you decided to move in. Check everything there check list does not go over small things that can cost you alot (ie (toilet flap and heating unit).

They nickel and dime you for everything. Don't get wrapped up in the nice community.. the apartment owners themselves will screw you over

I currently serve in the military which has brought me to live and work here in Chester 3 different times over the years.This is the 2nd time that I've decided to be a part of the River's Bend community. It's an ideal location that not only puts me in a very nice area, but it's only 12 minutes from FT Lee making a very easy commute on I-295. My family also enjoys all the amenities and the fact that the grounds are well kept. Last, but definitely not least is the very warm and friendly staff. They've always responded to any issue immediately and with the right resolution! Very happy here at River's Bend!

Everything about this place is horrible and uncomfortable.

As it is outlined, I requested to be present on my move out day for the check out and walk through. The rep from the office that did the walk through with me, not going to indicate her name, shared with me at the end of the review that she thought my apartment was a 10 in cleanliness and that she would be able to show it immediately. She indicated that there was nothing she felt that I would be charged for. 45 days after my move out ( exactly 45 days), I get the remainder of my deposit with an outline of things they charged me for...which I feel I was nickeled and dimed for since these items were not noted when I moved out ....like getting charged for a scratches on the countertops ( vinyl countertops that were old)...and a missing broiler pan, which I never used and never saw there. Anyways, I feel like I reported concerns to them to help them better attend to the aging condition of building and to better attend to their residents....I lived on the second floor and there is a floor above me. I often reported that the ceilings and walls had water stains....which they never addressed...only told me that they would paint over it with "kills". Twice, water was actually running down the walls.....and I don't feel they ever cared to find out the underlying reason. This place is in a great location...but it, itself, is not a great place to be. Cheap and old washer and dryer, cheap fixtures that fall apart normally with use...but you will get charged to keep it up in the end....monetarily as well as health wise.

Our apartment is beautiful! It is big and has a fire place, a balcony, ceiling fan in the bedroom! Two walk in closets. Surrounded by trees! Just beautiful!

This spacious apartment home is the perfect place for relaxation, featuring a garden tub in the master suite's private bathroom and a very soothing view of a small pond from each of the two bedroom windows. There is a balcony porch with each unit that enables patio gardening and wonderful breezes. There is wall to wall carpeting that soothes those achy feet after a long day at work. In the summer, enjoy the enormous outdoor swimming pool. There is also a fitness room for residents to keep healthy. River's Bend Apartment Homes is a wonderful place to escape the stresses of life.

This is a great place to rent if you are looking for a quiet community to have some peace and quiet. Good pool with an area to sit under fans and enjoy the shade. Staff has been helpful. The only downfall is there are no gas grills to grill out.