Riverside at Rockwater

The new management has done a lot better getting things done around the complex/ units. My maintenance request are completed in a timely manner & they have started fixing the pothole outside of the exit gate. The communication is amazing. The front desk receptionist keeps her word and is very easy to communicate with.

We love the location of the apartments. The staff is very helpful and on top of things. Whenever we have a problem maintenance is usually there to fix it that day which is very nice

Dog waste all over the grass everywhere. Trash in the hallways. Trash thrown all around the garbage dumpsters. Gym is out of date and equipment broken. Swam in pool 1x in 2 summers, the rest of the time was broken. Didn't have a for 3 weeks in 95° weather. Was given 200 off rent and my ac bill was already that much from running 2 portable ac units 24/7 for 2 weeks. Never had my carpet cleaned when I moved in asked several times for it to be cleaned was told they'll look into it. Security gates are always open even at night. Don't leave your car unlocked as people will 100% get into it. Impossible to get ahold of someone by phone.

Overall, I enjoy living here. It’s a good area next to the river trail and the apartments are nice. However, most of the summer the pool was out of service with no real communication. Same with the gym, it was shut down for a bit with no notice and only sparse updates. During the last year, there had been approximately 2 weeks when all the gates have been properly functioning. The recycling trash bin is always overflowing. Finally, rent was raised including an upcharge for the trash services when the service itself has not changed. While I’d still recommend living here, there are some issues that makes the price a bit high for the services rendered.

The area is overpriced for the lack of amenities. The pool opened far after Memorial Day, was hardly ever clean, and closed before Labor Day. Also, there is not enough parking available, but the garages and covered parking are overpriced.

Needed something quick for a job transfer, working with leasing agents made it a breeze. Only complaint it's taking forever to get my mail key due to backordered replacement lock. Overall great experience thus far!

The Rockwater community is affordable,quite, clean, accessible to downtown Little Rock and North Little Rock and bike and walking trails.The limited parking can be a small issue.

Just rented two days back and we have many issues. AC does not work no fob to open the gate unresponsive maintenance ahhh so many issues. Don't understand how they are managing.

For the most part I love where I live but we do have the occasional car break in. But that’s anywhere you live. The people are all pretty nice in this area and friendly and it’s quiet.

Maintenance & upkeep are a low priority. There is a lack of cleanliness in exterior halls & stairwells: wasp/bird nests in many dryer vents (this HAS to be a fire hazard); cobwebs & dirt piles in the hallway; wood in stairwell is rotting badly. The lack of dog waste disposal stations makes the grassy areas gross. I supply my own bags, but there are not enough pet waste cans to put them in. The pool was down nearly all summer; filthy water when it was open. Property managers were non-responsive about repairs. Maintenance folks are super nice people, but slow to respond. It took 4 weeks for maintenance to show up when my kitchen light switch broke; I had no light in my kitchen so I hired a private electrician out of my own pocket so I had light in my kitchen. The dog park is an awesome feature, but it has a giant sinkhole at the entrance that is dangerous. That said, my neighbors are pleasant & the location is unmatched, imo.

My wife and I had a terrible experience with the property management. The first month there the a/c unit flooded the bathroom and they said there’s nothing they can do about it. Then the next week it went completely out, they put a small a/c unit in the living room, but the bedroom wouldn’t cool down. It took almost a month to get a new a/c unit. Then a couple months later while they were switching online payment systems they demanded that we pay with a cashiers check. We payed it the way they wanted and then they lost it. We didn’t know until we got an email threatening to evict us. We ended up having to call the bank and cancel the original and send the property management another one. We left there in June, and now in August they sent us a bill for almost $500 in cleaning fees. We left it spotless and even to video as evidence. We were so tired of the arguments we just payed and it left it at that. Please don’t move here, you will spend the a lot of your time fighting with the property management.

I really enjoy the apartments! It’s a safe, quiet , pet friendly and family friendly environment. The maintenance is quick when there seems to be a hiccup in the unit or on property. The communication with the staff in the office is excellent!

Well kept facilities. Quiet complex. Friendly staff. Nice gym! Love the high the high ceilings and garden tub in bathroom is relaxing. Parking is never a problem.

I knew as soon as I pulled into the office parking lot that I was done searching!!! Location and surroundings absolutely sold me on this apartment. Haven’t met anyone just yet partly due to my work schedule and introverted nature but, that’ll soon change as soon as I get out in the trail with my bike.

I have had a great experience at riverside so far. The community seems to be quiet and peaceful. The inside of the apartments are also so clean and nice.

Love being next to the water to walk our pets! Slow response to maintenance requests due to lack of staff but when they cam by they were very helpful!

So many things don't work. I've never been able to swim in the 2 summers I lived here. The gym has faulty equipment. The gates didn't work for months.

So far the customer service is good…I love the location, views, and amenities! I can’t wait to settle into my new apartment! It’s very dog friendly here and I’m going to get a dog very soon

The amenities almost never work and are not fixed in a timely manner with poor communication from the management. The pool was supposed to be fixed and open on Memorial Day. Took till last week of June to open. It wasn’t even open the summer before. Then it broke again a week later with no timeline to get fixed. And is still broken. The gym was getting its floor replaced and took a month longer than they said to be fixed. The gate into and out of the property is always open and I can count on one hand the number of days it has worked from February, it is July now. Additionally they refuse to give amenities refunds or reduced amenities fees when their amenities are broken. In addition, the apartment condition when I moved in was deplorable. Dust covering everything, apartment reeked of cigarette and another foul smell. Said they would put in an air purifier and never did. Would give zero starts if it was an option.

New the community! The people in my building are really polite, the maintenance team is awesome, and I'm really loving the valet trash pickup.

The pool is poorly maintained. There are constant gate issues. There have been multiple break-ins into my vehicle. The washing machine consistently leaks water despite multiple attempts to fix this from maintenance. I was unnecessarily charged for renters insurance, even though I had an outside policy. There’s always dog poop on the property. The rent has only increased. I will be moving out in September.

The apartments are really nice and the staff is very helpful when needed. I love the rewards system they have, I always check to see if they have new rewards everyday

Great! Easy application and move in process. I have a great view and great location . Nice pool and nice club house. There’s a riverwalk and close to downtown.

They refused to fix the air conditioning, dishwasher or toilet. For more than 2 months I lived without AC (in August!) and I went 3 months without a dishwasher. When I talked to management in person they would promise to get it fixed. And then nothing would happen. There was a terrible smell that came from the drains and vents, and people were allowed to smoke in the stairwell. I asked for a discount in rent because they weren't fixing things, and they refused. I was expected to live up to every detail of my contact, but they apparently did not. I was so glad to leave. Do not live here.

Great place to live. Quite but friendly. River Trail, for walking and biking, right outside your front door. (Complex located right across from Trail and Arkansas River), in the Argenta area of North Little Rock. Close to arena and Robinson Center. You don't have to go far for a night out, with Argenta Main Street and Downtown Little Rock a stones throw away. Friendly and efficient management and maintenance crew. Dog friendly with doggie park in complex.

I've lived at Riverside for over a year now. I absolutely love it here. I never here my upstairs neighbor or surrounding neighbors. It is always clean and the grounds are kept up. They also actually have resident events, unlike some places who say they do and never did like the last complex I lived at. The office staff is very friendly and they know everyone's name. I like how it is completely gated, unlike some places who say it is, but there are woods at the back and they say oh we didn't fence that because it is woods (again like the last complex I lived in. I would recommend this place to everyone. At night and during the day it is still so quiet around here!

VERY THIN WALLS/FLOOR LOUD MORNINGS LOUD NIGHTS #Restless Days #Sleepless Nights