Rock Springs Village

Nice and very helpful office staff. Great maintenance team who respond quickly. Located in a lovely neighborhood well positioned between Morningside, Virginia-Highland, and Emory.

We have enjoyed living here. There have been no issues with our apartment and every maintenance request was met in a timely manner. I would highly recommend living here

Rock Springs Village Apartments offer a peaceful and clean living environment. The staff is extremely polite and responsive to any requests, always addressing concerns promptly. Additionally, the location is convenient, with easy access to many places around the city. Highly recommended for anyone looking for a quiet and well-maintained community.

Very nice place to live and in a good area. It is quiet for the most part but I still think the leaf blowers are terrible along withe the loud shop vacs. Other than that, I enjoy it here. Friendly staff too.

Great place to live, although I would recommend the newer part over the older part. The townhomes are especially awesome and very spacious to live in.

The staff and maintenance team have been perfect and accommodating. They respond to any concerns we have quickly and have made the move in process easy.

Everyone was so helpful with the move in process! Between answering questions to guiding me through everything, you can tell how much pride the leasing office takes in this property.

Great neighborhood. It is very close to everything. Very quiet. The office staff are so friendly, but it can be very hard to get in touch with them.

I love the location, the amenities are great, and the maintenance personnel are very good at responding quickly. Only negatives would be the sound barrier from upstairs apartment.

No real dog park. It’s just a mud pit. It’s hard to enjoy the pool because people will throw parties, birthday parties and BBQ’s and invite all of their friends and family and take over the pool. The community officers never check so there is no regulation. Other than that, it’s a quiet complex. Leasing office and maintenance very friendly.

Good so far! I have only been here a month but I haven’t had any issues and the apartment is really nice! I also really enjoy the parking deck because it is so convenient!

The apartment grounds are well maintained and I love going on walks around the neighborhood. I also love the amenities that are included. Overall, I have had a great experience so far!

Apartment was clean and reset when we arrived. Maintenance requests have been dealt with swiftly and office staff is very helpful when we stop in!

I love living here. The location is great. I have always had good experiences with the maintenance team. The pool is nice. My neighbors are friendly. The only thing preventing 5 stars is that my appliances in my apartment are pretty old. It's a minor inconvenience though.

This apartment was the best decision I could have made. Extremely spacious, safe, if there are ever any maintenance issues they are here typically within i n 24 hours., responsive leasing staff, close to Emory University

I recently moved into my apartment, and everything has been going smoothly. Although there were a few minor issues with some amenities, maintenance promptly addressed and resolved them. Overall, I'm very satisfied so far.

Spacious apartment but terrible management. Several safety and maintenance issues never addressed despite frequent reminders. Would not recommend.

Move in process was simple and easy. The place is very spacious and in a good location. We had no issues moving in. Neighbors and the neighborhood were very welcoming.

rock springs is so peaceful and well managed! our balcony makes us feel like we live in our own private tree house. the pool area is also relaxing and enjoyable! we love it here!

Easy online process. Staff helpful/responsive. Have had an easy time scheduling tour, signing lease, and setting up services per Rock Springs guidance.

Wonderful location. Exceptionally nice and responsive maintenance staff. Very helpful office staff. I do wish the landscapers would lose the leaf blowers because of the noise factor (and the fact that they generally accomplish little), but that is a universal complaint.

Rock Springs is great! Location is great for Emory. The commute is easy and very direct if you are a student or faculty. The hospital is slightly further but still a quick commute.

Overall I enjoy living here. Minor issues like with any apartment complex but nothing major. It’s pretty quiet and everyone keeps to themselves. I’ve been here 3 years and still don’t know who my neighbors are.

I would give Rock Springs 0 stars if I could. So many mandatory additional fees are included in the lease that the community never actually provides. The area is unsafe, and the office staff gaslights you.

Unbeatable location - walk to Emory and convenient to Morningside and Virginia-Highland. Excellent, friendly, prompt, efficient, and helpful maintenance staff.

Love it here. Very quiet and peaceful. Feels like a real home. My apartment has real hardwood floors and French doors. It looks beautiful. Also the maintenance has been helpful with replacing old appliances

It’s a quiet area for the most part. Dog park is non existent. Pool area lacks visuals. I’ve been here 3 years and the quality of residents have significantly went down. During the summer it turns into a block party complex. Residents inviting an overload of people that take over the common area and just makes people feel uncomfortable. No community policing at all.

The apartment complex has improved greatly since I moved in in 2020. You can tell that remodelings are happening around the complex although there is still room for improvement. Maintenance takes a while to get back to any requests you make and the parking lots need fresh paint. Other than this, the staff is pretty cool and they have been intentional with creating fun events for everyone at Rock Springs to enjoy

It’s been 3 years that we live in this community. It has one of the best and most beautiful neighborhood on the city. You always have a nice place to walk.

I am extremely disappointed with the negative customer service provided by Rock Springs Village Apartments. My experience living in this complex has been nothing short of a nightmare, filled with various problems that were met with indifference by the management. Firstly, the parking situation at this complex is abysmal. If you are unfortunate enough to live close to the garage parking area, you will find your vehicle covered in sap, which damages the paintwork. Despite numerous complaints, the management has taken no action to address this issue, showing a blatant disregard for their residents' property. Quite recently, I experienced a leaking ceiling in my apartment, which resulted in a persistently loud machine running for over three days. The noise was unbearable, and despite my requesting an alternative location to stay until the repairs were completed, no assistance was offered. This lack of consideration for the well-being and comfort of residents is simply unacceptable. Furthermore, just two months ago, my apartment was infested with mold, compromising the condition of all my belongings within. Mold is a serious health hazard, and it is shocking that the apartment management allowed such unhygienic and unsafe living conditions to persist. It took an unreasonably long time for them to rectify the situation, during which I was exposed to mold spores and potential health risks. The overall disregard for the safety and well-being of the residents, along with the lack of urgency in addressing maintenance issues, highlight a severe lack of professionalism and empathy from the management of Rock Springs Village Apartments. Residents should not have to endure substandard living conditions and unresponsive management. I strongly advise against considering Rock Springs Village Apartments as a potential living option. The negative customer service experience, coupled with the lack of care for residents' concerns, makes this complex an unsuitable and unsafe place to call home.

Pros: I love the location and the amenities (gyms & pools) of the apartment. Not bad 2Br and 2b for the price with a lot of storage. Cons: living on the bottom floor I can hear my neighbors at all hours above my room stomping on the floor.

The staff is usually very helpful, but with certain things they either ignore or do not follow up about. They are very quick with apartment maintenance requests.

This apartment is nothing short of amazing. The transition into my apartment was smooth and comfortable. The leasing office made sure that my apartment was up to my standards.

Move in was great the community is awesome it’s not super busy you don’t hear loud noises the maintenance are really fast. You can tell everything was well built and the community is taken care of

A five-star living experience at the apartment complex – convenient location, excellent amenities, and a friendly community contribute to an overall highly satisfactory stay.

Great place other than a hiccup at move in. Office staff are helpful and nice. Would recommend to check out and fairly prices on the apartments

Had nothing but the best experience living here. Location is great. Super convenient to get to and from stores and prime locations. Amenities are a plus (2 gyms, 2 pools, club house, pet friendly and parking garages). Resident events throughout the year hosted by Rock Springs. Front office staff has always been super helpful, friendly and willing to help whenever I have any issues. Definitely recommend Rock Springs to anyone looking for a great place to live.

This is a great community, I love the neighborhood, location and the property. Moving in here was easy, and working with Shyra made the process easy.

Great location, nice leasing office staff, great maintenance staff. The company which bought the property a few years ago is too intent on management by algorithm. Prices are now considerably above comparable properties in the same area, hence I'm moving.

I have loved living at Rock Springs Apartments, best staff and safe community. My roommates have signed a second lease here and plan to stay next year as well!

Really love it here. Nice and quite but close to everything. Restaurants, grocery stores, night life. Really affordable too. Can get a little busy in the neighborhood during rush hour but that’s expected anywhere in Atlanta.

We have been living here since the beginning of August, and it has been nice so far. We enjoy the area that the apartment is located in. Staff is very helpful and welcoming.

I like living here! Maintenance is sometimes not responsive. Neighborhood is very quiet and feels safe. The community amenities are all updated and clean.

I recently moved into this apartment complex, and I've been quite pleased with my experience so far. The location is fantastic, with easy access to public transportation and various amenities nearby. The apartment itself is spacious and well-maintained, and the management team has been responsive to any issues that have arisen. The community is relatively quiet and feels safe. Overall, I would recommend this apartment complex to others looking for a comfortable and convenient living space.

Great time! Love the pool and the apartment complex. Everyone was very helpful and accommodating with move in. Maintenance has also been great.

My experience has been good. I’ve been here 2 years and have no major complaints . Community is quiet and I feel safe. The neighbors are nice as well.

Living in this apartment complex has been a wonderful experience. The location is ideal, management is responsive, and the amenities are fantastic. The apartments are spacious and well-maintained. I highly recommend it!

I love my apartment and the location. Quiet area in a neighborhood and close to the city. My unit could use some updates as it’s a bit older.

Very friendly. Maintenance is very quick to answer! The staff is very polite and takes the time to genuinely answer all your answers! Very convenient to Emory University students!

My apartment is really nice. The location is great. Living here can be pretty peaceful depending on who your neighbors are. I've had loud neighbors who blast music and party all the time and I've had considerate, respectful neighbors. Right now my neighbors are running an air bnb and everyone who has stayed in it has been noisy and inconsiderate. They leave trash everywhere and hang out in the hall because they don't have the code to get into the air bnb. I told someone in the office but nothing has been done about it. That's typical here. Also, parking is limited and spaces are usually taken up by people who don't live here. There are also junk cars that haven't moved in over a year even though parking is limited. There are a lot of car break-ins and thefts. My car was broken into recently and a man here threatened to "take" my dog. There is no security or gate here so you have to really do what you need to in order to protect yourself and look out for yourself because no one else is.