Roots at Waco

Move in was easy and fast. Great customer service. My kids love every part of the living. The rooms are perfect. The bathrooms are spacious. Beautiful all around living.

The Roots has treated us very well! We have been here for a little over a year and we still love it. We have had almost no problems with utilities, and few times we have had to submit a service request, maintenance comes in right away the next day and deals with it! We’ve had no issues with bugs, mold, or any of that other terrible stuff that tends to plague apartment complexes. Not to mention the staff is so kind and helpful, the neighbors are friendly, and pool is great! The in-unit washer and dryer are quite convenient too :) 100% recommend!

I’ve lived at the Roots for 5 years now and I have not had any major issues, most everything can easily be solved by a call to the office, and staff are always willing to help.the only thing I would change is locked in rental rates. Unfortunately when we renew our rent has to go up by a certain percentage, and now the market rates have dropped back down and new move ins are getting cheaper rates than us long term renters.

I’ve had a great experience living here for the last 5 years. No major complaints. Good staff, upkeep of the property, and easy renewal processes each year.

Quick and easy leasing process. The staff at the leasing office was really approachable. He entertained us and gave us a property tour even without appointment.

Have lived here for almost 2 years and have seen them go through a lot of transition. For the most part it has been great, the biggest areas where it lacks is the sound proofing and gates always being open/broken.

Very peaceful and mindful community. The office staff are very attentive and maintenance are very quick to requests! I love living here!

I love the place very safe feeling and nice. Thank you for helping me Get in to the apartments. The staff is super nice and helpful. The community is quiet and peaceful.

I love living here I feel comfortable and safe! The staff is the best very professional and helpful especially Dani !

The apartment is really nice but my first month it flooded and the communication between the management and I was very spotty. I still have no idea if they’re going to fix the floor damage and fix the messy repair job that only 1 poor guy had to do.

El lugar mS bonito de waco seguro, limpio espacioso y con una alberca enorme, con canchas para los perritos, bastantes lugares para estacionamiento en fin el.mejor.lugar

“I love my apartment because it’s my personal sanctuary—comfortable, cozy, and filled with everything that makes me feel at home. Plus, having a pool, gym, and coffee on hand makes everyday living feel like a luxury.”

I love this community, the front desk are always helpful and friendly when I approach them with questions that I need. I think I’ll be staying here for a while. The gym is super nice too!

Amazing staff and crew and treated me with the best service I’ve ever had. The team was very helpful to me and I was able to get my brand new apartment in no time.

This has been a great place to live. Quiet and clean apartment community. The office staff as well as maintenance are all very helpful. I definitely recommend living here.

I have a a good experience so far the only problem i had is with maintenance and how slow it takes for them to fix things for you. Took almost a month for them to come fix something. But overall its a nice place very quiet and polite people.

The surroundings and the location are very good and the common areas are excellent. I would only like the gym in the apartments to be bigger as it is very small.

I think maintenance could be more efficient but I do enjoy how well taken care of the pool is I also like the dog park a lot it’s good for my dog

This complex has been really great. It is quiet and well kept. The apartments are an amazing size and even when I moved in it felt clean. The staff has also been really kind, I haven’t had any issues except for setting up my package account but they fixed that problem within minutes. I don’t think I’ll live anywhere else for as long as I live in apartments, I’ve lived in many complexes and have heard crazy horror stories of other places, but I haven’t had any issues here.

Had a great time at the Jingle Mingle event for the residents. Amenities are great and apartment community is in a great location close to restaurants and shopping center.

After selling our home in Hewitt, the best choice for living was obviously The Roots at Waco after a deep search in Hewitt and Waco. We have now living for about two months and our experiences has been all positives in this apartment. I really appreciate Administration Staff in offering us an apartment that meets our expectations, since all our life living in our own and big home, this beautiful place is and will be our future home for many years.

We’ve been living at The Roots at Waco for almost a year, and overall, it’s been a great experience. The staff here is proactive and attentive, addressing any concerns promptly, which really makes a difference. The complex itself is well-maintained, clean, and has a nice overall atmosphere. The only downside we’ve encountered is the noise from upstairs neighbors. If you live on the first or second floor, you’ll likely hear a fair amount of stomping from above, which can be frustrating at times. Despite that, we’ve enjoyed living here and would recommend it, especially if you’re lucky enough to secure a top-floor unit!

The complex is very well kept and clean. The community events are cool and amenities are nice. Management is very involved and quick to help

Enjoy living here, the amenities are nice and apartment homes are spacious. The gates are easy to work with the app. Maintenance takes care of issues fast

Roots is a wonderful place to call home. The location is fantastic. The staff are professional yet friendly, care about their tenants, and create a real sense of community. The property is clean and well maintained with great amenities. I've very much enjoyed living here while attending Baylor and highly recommend Roots at Waco to others.

Pleasant friendly neighborhood and overall community.Rental assistance was amazing and helpful. They made this transition happen completely stress free. Would highly recommend these apartments.

All around good and nice looking property. Leasing office has been responsive and nice! Gated community is a plus, on site maintenance is a plus, not to mention a year-round pool with a grill

The 3 years I have resided at the most beautiful apartment community have been the best for my family. It is a great location, and has great amenities. My young family enjoyed the gym with state of the art work out screens, the awesome pool used in the summer with no issues. We loved that the roots had assigned 100% security 24hrs and specially asking folks at the pool for legitimate residency. Thank you all for the great services provided and attention when needed.

This place has everything I’ve been looking for and it’s super affordable! The pool is so big & nice & the outdoor kitchen is amazing! I love waking up & going to the gym! Best place ever!

I’ve had a great experience living at the roots! I’ve been here for a few years, and besides wishing that the walls were more soundproof, I’ve had little to no issues!

Staff is nice and helpful. Apartments are clean and safe and everything is updated. I love it here! Also love that they host community events!

It's a really cool place and everyone is friendly I would recommend any of my friends to live here. I met a lot of our neighbors and made a few new friends while doing so.

The complex is nice and staff are generally easy to work with when incidents/issues arise. Only issue I’ve had are complaints specific to other residents and having little to do with the employees or complex.

This has been a great place to live. The office staff are all So helpful as well as the maintenance crew. . Quiet and clean apartment community. I definitely recommend this place to others.

Our apartment looks like a Resort apartment, my wife always remembers our trips to Hawaii rentals there, which are very similar. We are really enjoying our stay here with you.

This has been a great place to live. The apartment community is clean. The apartments are updated and are comfortable to live in. The staff is also great! I have lived here since 2018, that speaks for itself!

Lo mejor de waco, me encanta este lugar para mi familia:), muy limpio, la alberca preciosa el.departamento muy espacioso limpio bonito me encanta me encanta

I have lived here for almost 6 years and I love it here Stephanie is always so nice and helpful and the apt grounds is kept clean. The maintenance guy is young but he is very good and always helpful and here fast to fix what is wrong.

The apartments are wonderful. The layout works out splendidly and the pool is fantastic. Also, the management team is eager to help with just about anything.

I’ve lived at the Roots for 4 years now and whenever I put in a work order it gets fixed quickly and efficiently

Everything has been amazing, repairs are handled in a timely manner, and the staff has gone as far as letting us stay in a show unit due to our A/C going out. It’s a gated community with beautiful scenery. My only complaint is that the gates are left open quite often.

Very nice! Love the pool, the dog washer, and the dog park. The location is good for where I work at. It is also near H-E-B and Walmart. Every staff is super friendly and helpful.

The apartment is nice and clean, the location is convenient and it seems safe. We visited 8 other apartments and the experience Stephanie provided really stood out. She was able to answer all of our questions and give us peace of mind moving in our daughter to her first apartment. Really recommend stopping by.

Good spot to live, A/c units leak and seems like everyone in the Waco neighborhood uses the pool who are not residents. Trash compactor is always overflowing. Grass is green and no one picks up their dog poop.

I’ve loved living at the Roots at Waco for the past 4 years, management is attentive, responsive, and helpful! Issues are resolved in a timely manner and amenities are always available or fixed reasonably.

I've had a great experience living at the Roots for the past few years! Highly recommend, as I've had no major issues outside of miscommunication from staff when there has been turnover.

I have really enjoyed this apartment complex thus far. The staff is friendly and willing to help on any issues you might have. The service requests for maintenance does take awhile to be completed but other than that I have no complaints.

I love that the location is very close to retail stores, restaurants, etc. The amenities are pretty good as well. However, there’s a new staff and I believe they still need some training on ensuring to be more responsive when tenants submit a noise complaint or requests. Other than that, I highly recommend this place.

Move in was really easy and staff is very welcoming. The apartment are amazing and i love all the amenities. It is really quiet and neighbors are friendly as well

Beautiful pool and property. Dani and Tyler are awesome always helpful and courteous. The few service requests I have had have all been taken care of quickly by the great maintenance team.