Rustic Ridge Villas

I had a deeply frustrating experience with Rustic Ridge Villas management regarding the return of our security deposit. My wife and I vacated the property at the end of July 2024 and received a disposition letter on August 29, showing a $250 cleaning fee. Missouri law requires landlords to return the deposit within 30 days and provide an itemized list of deductions, neither of which we received. It has now been nearly four months, and despite multiple follow-ups, we still haven’t received the remaining deposit or any meaningful response to our concerns. When we moved into the unit, it was very dirty. We even have video footage showing how dirty the shelves, fridge, bathtub, floor, and walls were. We provided the move-in sheet with these concerns noted. We went above and beyond to ensure the apartment was cleaned enough to live in, and we definitely left the unit in much cleaner condition. We repeatedly asked management to justify the $250 cleaning charge, especially since only $60 seemed reasonable for carpet cleaning as per the lease. Despite providing video evidence of the apartment's spotless condition after we moved out, management has ignored our repeated emails and has provided no justification for the unjustified cleaning charges. Nor have we received a single penny of our deposit back. The lack of professionalism, poor communication, and blatant disregard for legal requirements have resulted in significant frustration and inconvenience. If you're considering renting from Rustic Ridge Villas, we strongly urge you to think twice. The management has shown no respect for tenants’ rights or their time, and they fail to meet basic legal obligations. Renting here could lead to unnecessary stress and financial loss, and we wouldn’t wish that on anyone. Unless they make serious improvements to their communication, transparency, and respect for the residents, we recommend looking for a more trustworthy and tenant-friendly property.

Love the quiet and the amenities pool and weights are great, very profesional

My now husband and I chose this apartment specifically because I would be living alone until we got married. The safety factor of the apartments alone were such a blessing. I felt so safe and had no anxieties. The apartments themselves are kept up very well, lots of light, a nice quiet community of people. I have loved living here. Every maintenance request has been dealt with quickly and efficiently and our landlord cares very deeply for her tenants. I would recommend Rustic Ridge to anyone.

An outstanding, smaller apartment complex. If you are looking for a quiet, professionally managed, exceptionally clean apartment, this is truly a hidden gem, located in a wooded area and close the Rangeline, walking trails, and Missouri Southern State University.

Rustic is a great place for first year med students, especially those new to the Joplin area. I moved here from California, and found Rustic Ridge an excellent place to be able to quietly study. A lot of KCU students rent from here, and there were even a few in my year. Lisa, the property manager, is a wonderful person and very accommodating to new renters. She is extremely kind and willing to work with people to figure out situations. I would definitely recommend this place to anyone as a great place to live.

Rustic Ridge Villas are very nice apartments. They are in a very quiet location - perfect for incoming medical students or people who want to live in a quiet, respectful community! I took a tour of the property with Lisa, and she was extremely helpful and seemed to really care about the people living in Rustic Ridge. With all the amenities included in the price of rent, plus a quiet location, this property is perfect.

Very quiet and beautiful place. Priced well for everything that’s included. Like that large dogs are allowed.

We were so fortunate to find Rustic Ridge 2 1/2 years ago when we relocated to Joplin. The property is so clean and maintained and the apartment has very generous amenities such as full-sized washer and dryer, internet and DirecTV. The property manager,Lisa, is very nice and goes above and beyond to ensure your safety and comfort!

Lived here around 9 months. Very nice location and clean apartments!

I just toured this property today and was very impressed by both the manager and the property. It was well taken care of, seemed very safe, had a very clean apartment, and was reasonably priced for everything it included. I will definitely be filling out an application after today.

I took a tour of the place today and saw a vacant unit. I was really impressed with how nice the units were and that there was a washer/ dryer inside the unit. Overall it was reasonably priced and very quiet.

Quiet area, great pool, spacious apartments. comes with a full size washer and dryer plus all the appliances. It was the best apartment I could find with everything I wanted. The only downside is the rent is $700 a month. other than that it is a great place to call home.

I live in rustic ridge villas in joplin mo. the apartment has only been open since December. I love the environment. The rent is reasonable for what's included. I love the washer and dryer that's in the apartment. the balcony is perfect size and the community is awesome. Overall I'm extremely happy with this apartment.