Scarborough Lake Apartments

I chose an apartment without looking at the apartment first & I can say I am pleased ! New carpet fresh paint very clean & any issues you may have they will definitely take care of them !

This community has really cool lakes and pool! Also, the staff is so nice and friendly!

I absolutely loved my stay here!! Recommend strongly

I had file my application I got approved that was on Monday and my moving date was supposed to be on Friday. They really have no type of communication I’m the one that have to keep calling to ask if I’m really qualified to move in mind you today is Wednesday . She gunna tell me that the manager still reviewing my case . Not to be selfish but It don’t take 2 day to reviewing something.

AT&T U-verse internet and Dish is provided through a third party and is very slow to help if there are any issues. There are no other options even if you wanted to switch. I've just been told there is an outage and technicians are "working on it."

I've been living at Scarborough Lakes for almost a year now. Let's start with the big things I wish I knew: There ARE cockroaches, packages delivered to my door get stolen (delivered to leasing office is OK), and neighbors are loud. I initially was really excited with my 1 bedroom apartment -- it really is a great price for the amount of space you get. The kitchen is outdated, but everything works perfectly. I have had multiple problems with cockroaches in the apartment. I call to report this to the office. Except, you have to call in every single week to let them know you want your apartment treated on Thursdays. I've had multiple treatments, and not seen any improvement. I'm not even notified with a confirmation that someone indeed came to spray/ treat my apartment, or that anyone entered at all. I'm on the 2nd floor, so it's not a "ground floor" issue. I've also had problems with very noisy neighbors (playing music so loud I can hear every word clearly, anywhere from 12 midnight to 4am). I let the office know, and multiple "notices" were sent to the neighbors... but it was a very long time (2 months) before they were not playing loud music anymore. Walls seem generally thin -- especially the ceiling where you can hear your upstairs neighbors. I've lived in other apartments and never had as bad of an issue with upstairs neighbor noise as in this apartment. The laundry unit in my apartment has not worked completely since I've been here, either washer or dryer is broken. There is one washer/dryer for 10-12 apartment residences. I just pay for a laundromat. Neighbors in my unit dump junkmail from mailboxes right on the sidewalk/ stairwell at the entrance of the apartment, instead of throwing it out in the dumpster or their own garbage. People throw garbage into the bushes and strip of grass in the front of the apartments. Aside from that, the office staff are very nice, especially answering all of my questions as a new resident. The fitness center is very small, but does have a treadmill and some weights. I like the balcony designs, which seem to give you a bit of privacy while sitting out on a summer evening. I only have to drive a mile down the road for any groceries or other shopping to do, and only minutes away to I-65 or 465 for easy commute anywhere. Overall, could be worse, but also could be better. If there were no cockroaches or neighbor problems, I'd say this place is great.

I recently applied and got accepted in to Scarborough Lake apartments! It was my 1st apartment and I was really excited! The leasing agents made it very easy for me to understand the process, and made my experience very pleasurable! I just love my new home! I could not imagine choosing another apartment and getting the same level of customer service that I've gotten this far. Thank you so much Scarborough Lake??.

I recently lived in Scarborough lakes Apartments for 2 way when I discovered I had Bed Bugs I Let The Complex Know And they blamed me for bringing in the Bed Bugs (which was definitely not true) I had The Health department come out and inspect and they found Bed Bug fecile matter meaning there was evidence of Bed Bugs , The Health department wrote a letter and the Complex still didn’t care to do anything! It goes to show you how much the staff and corporate cares ( THEY DONT !!!!)

For the most part, I like the complex. Maintenance has been quick in their response times, however some things are beyond fixable. The biggest complaint I have is the lack of choices when it comes to cable/internet providers. The only provider for internet is AT&T, and the only cable provider is what the apartment management company provides (they have their own service for residents). An AT&T rep installed my internet service and told me that other parts of the complex have higher speeds than my building, which seems pretty unfair. But speeds in this complex are about 25 mbps on average. The AT&T rep also told me that this apartment complex has potential to receive fiber (internet speeds up to 1000 mbps), but the property management would not allow AT&T to install fiber optic internet lines. If fiber was available here, I would rate higher. DSL is an outdated form of internet. I hope that the Management will come to their senses and allow fiber installation as it is a benefit to them and residents of this community.

I stayed for 2years my roof was leaking I put in work order several times no response. The staircase is not clean. People deal with drugs in that apartment many drug arrests. Once you move out they will charge you some unknown fees. Stay away from this apartment

I have been living here almost 2 years and I will have to say as soon as my lease is up I'M MOVING. DO NOT WASTE YOUR TIME OR MONEY. First the office staff is HORRIBLE, they DON'T answer the phones and when they do they have attitudes. They fake act to busy to return calls and lack manners and respect. I don't work for you, you work for the customer and their customer service SUCKS. They ALL need to be fired. They take all day to put in for maintenance requests and lie about having did it days later. I would not recommend anyone to move her mainly because off HORRIBLE customer service.

The absolute WORST apartment yet!!!!! Noisy and lots of shootings, drugs, police arresting people on warrants, etc.. I have never been so ashamed of a place! At move out I was even charged $800 in fees for the carpet, pet odor, blinds. Almost everything. Talked to "Nicole" and she was accusing me of being a liar rather than trying to work with me at all. I was charged an extra day over my lease even though I turned my keys in a day earlier on the 31st. She said "do you have any proof, can you tell me the name I dropped them off to?" All I can say is wow!! Each resign of the lease the charges go up. AVOID at all costs, reviews are true just look into them. I'm sure she will try to respond to this. Complete Scam!!! Zero stars!

I completely regret my decision to move here. Within the first 3 weeks i recieved 2 notices 1 of which they told me they have no record of but i have the physical proof. TONS of bugs.!! BIG HUGE BUGS AND SPIDERS.!!! Can't seem to get rid of them and they do not spray for them at all. Better Not Have Any Guest Because that's apparently a problem too.! Oh God forbid you ever need them to work with you on anything. Maintenance visits your door at 1 am without a request being made or leaving a reason for the visit.! Honestly trying so hard to get out of this lease the cleanest way possible.!

I love my apartment complex, they are there for you whenever you need them to be, the rent its a bit high for me right now, but I am able to manage

In June of 2014, I reported black mold on my carpet in my one bedroom apartment. When I found the mold I immediately worked to clean up the mold. For several months, I could not get any one at the office to do anything about the mold and stain. Maintenance workers would come in, check it out, and leave saying they'd come back. However, they would not return unless I went to the office to request someone to come down. Finally, in March 2015, they sent a person to clean under the carpet, but they left the mold-stained carpet as is. Would not recommend living at Scarborough Lake Apartments.

Leave the apartment so good bad thing what people like me and they have a good staff here to help you whenever you need 24 hour a day

The management is very resident focused in every way. The maintenance personnel are very responsive and knowledgeable. The entire property is extremely well maintained and attractive. The rent is very reasonable. Overall this is the very best apartment value in Indianapolis.

The staff is super responsive and professional ! The grounds and buildings are in great repair and very attractive. Super convenient location for all shopping and healthcare.Incredible value. Just a great place to live !!!!!

Scarborough Lake Apartments are right off of 465 making it easy to get around Indy. 2 lakes are on this gated property. Maintenance response is quick and efficient.

I have lived here for 2 years now and it is wonderful. I've never had any issues and the office staff and maintance are alway's very nice. The landscaping is alway's kept up and looks nice. It is actually very quiet here. This is a great community to live in.