Serramonte Ridge

I moved into this apartment on 01/25/2019 and moved out on 07/28/2019. I don't want to judge the environment and service in this apartment. Actually, it has been 2 years ago. The only thing I hope to remind you is you will meet bunches of troubles when you moved out. The final cleaning fee invoice is $300. Unreasonable, right? I only rent a studio for half a year and got this invoice. Even so, I accepted this unreasonable invoice and paid for it ($240 deposit and $51.86 check). However, 3 months later, I received a call from the National Collection company. They said I owed $91.85 to the Serramonte Ridge and they need me to pay for this right now. Soon, they added a collect report to my credit record. They took my money and sold my personal information to a collection company and tarnished my credit record. If you're considering tarnishing your credit record, don't hesitate to get into this apartment right now.

This apartment complex is awful. You cannot have packages delivered to your apartment building because they will be stolen. The neighbors in the building make excessive noise all hours of the day and night. The worst part about all of the horrible things happening at this apartment complex is that the property management won't even empathize with their tennants; they simply tell you that it isn't their concern or problem to deal with. It seems like theft and noise complaints should be taken a little more seriously. DO NOT RENT FROM THESE PEOPLE!

If you can find any other apartment complex don’t even think about staying here. The management is absolute worst! They didn’t fix our bathroom for three months!!! Multiple calls, emails and no answer. Thankfully we had two bathrooms, don’t know what we would have done otherwise. And there are numerous examples like this. There can be very noisy neighbors who parties till midnight and there is absolutely no rules or regulations against that. Pretty much everything in the apartment as well as outside is faulty. The building fire alarms malfunctions and goes off every now and then and you will be out in the cold in the middle of the night!

If you love an apartment complex that almost literally never answers the leasing office phone, doesn't help in the slightest, and is on a dead-end street across from the ugliest High School in America, this is the place for you! It's far, far overpriced for the apartment and staff that you get.

Our unit had mold and insect issues so we moved out. Maybe it's a Daly City thing. Hopefully they fixed this.

Ive been here going on two years now. Im on the third floor. My view is the forest between two apartment complexes. Its beautiful, quiet, spa ious with pool and gym. I feel this place has given me a place to come home to that is safe and peaceful. Love this place.

First of all, this is the first time I have lived in an apartment so my rating might not be that good. It is ok clean but not clean clean. There are noises everywhere. From my neighbors to the maintenance. But I will still say it is a good place to live.

We moved into the Serramonte Ridge apartments 7 months ago. The apartments are very nice and the best priced we have found in a long time with close proximity to the San Francisco and Half Moon Bay. We have had great interactions with the management, which we suggest you run any and all questions by if you have already talk to their sales reps ( they are trained but left a few important things out when we were getting set up for our apartment, management cleared everything up thankfully). The only issue we ran into was with the construction company that was doing restoration on the apartments. The lack of communication with the management office lead to last minute notices of painting in the halls, redoing our patios or carports. Which made living a challenge but the management did what they could to keep us posted. All in all these apartments have been fantastic! If you are looking for a great place, good location and helpful management that are on the premise 7 days a week then this is your place.

The office staff here are just great! Friendly and willing to help in any way they can. Maintenance is super! Fix things in a timely manner and show respect.

I lived here for several years, and never had any problems. It's a nice quiet and safe place to live. Expensive but, every apartment around here is more expensive. Close to Target, Best Buy, Costco and 2 malls. My only complaint is the front doors are VERY heavy. So, the walls shake if your neighbor lets their door slam shut.

We were turned away almost immediately and told that we should go with a private landlord. We didn't make their income requirement of 3x the amount of rent. Is this really equal opportunity?