Skyline at Barton Creek

The worst experience I've ever had at an apartment complex. I have lived all over the country and this place is hands down the worst place i've ever lived. The management could not be worse. Had no power for a week, no water for 2 weeks and no hot water for 3 weeks and they have not offered a single cent of financial assistance. You're pretty much on your own once you move in. The buildings that have been "remodeled" look like they were remodeled in 1990. Very poor quality apartments. I strongly advice you keep searching for an apartment if you're considering Skyline.

After being at skyline since before the new management, my girlfriend and I came back to hangout with some of our friends and as we were waiting for them to get to the pool.. Unknowingly, we had our dog with us becuase we were traveling with him, and didn't know they had a "strict" no dog inside of the pool rule... as I was swimming a RUDE lady came out to yell at me that you "CANT HAVE THE DOG HERE YOU NEED TO LEAVE IMMEDIATELY" I looked up and realized she was yelling at me in front of literally everybody and watched me like a hawk to make sure I was complying as I did becuase I'm respectful and will respect the rules of a place... but definitely did not have to be this rude. As we walked out we gathered our things as soon as possible and were still being watched as we left, and not only were we watched, she greeted us at the gate we walked out of again the most RUDE AND DISRESPECTFUL person I have ever dealt with over such a small thing. She began to question where I live and I told her simply that it wasn't necessary for me to give you any information of mine becuase I was leaving (like I wanted to stay there anymore anyway lmao) and continued to press me for information following me out of the area to make sure I "complied". Worst experiences with this new management, and they tow for profit which is even worse... probably time to teach the office workers to have respect? But it probably won't change becuase the management doesn't care anymore!

The location is great but the apartment quality is very bad. Our "renovated" apartment had holes in the wall, the new bathroom hardware was not secured in the wall, we had an analog thermostat that we couldn't read, then we had constant air conditioner and furnace heating issues for several months taking multiple repair appointments. Maybe most importantly the hot water went out half a dozen times for a total of about 2 weeks time while we've lived here. This place is not managed well.

This is the worst apartment complex I have lived in. Besides the age of the building causing difficulties in using internet & old windows letting drafts in... any new construction is not done any better. But the real problem: if you ever complain the staff will do nothing about ur complaint as well as becoming vindictive. I have video proof that the my son & I were kept awake for6 hours due to the next door neighbor... they never responded to me. At the pool, dog owners let their dogs run free even aggressive ones— foul language is allowed in front of children & people completely drunk or on speed will run around the pool at night & compete in who can play the loudest music. They allow aggressive dogs but if my cat somehow gets out - they put notices on the inside of my door while I’m away (for seeing my cat out) & lastly, I spent a year cultivating plants in the local garden & they ripped the entire thing out without notice. Do Not Move Here!!!!!

I spent over a year at Skyline, and I really enjoyed my time. When I arrived they were transitioning from new ownership, and a bunch of the facilities were in terrible shape. But over the year, they really fixed everything up and modernized the place. The new laundry center is especially awesome. They repainted a bunch of exteriors and the place looks great. My apartment had a great size for the price I was paying, maintenance was dispatched quickly with a single phone call to the office, the pool was _awesome_, and the location was great - a 20 minute bus away from downtown, shopping centers, the Barton Springs Road cafes/restaurants, and right across the road from the Greenbelt. Being next to a Tacodeli and grocery store was awesome too. The staff were always incredibly helpful and promptly responded to issues, especially Serene and Trista. They were really helpful when I was planning my move to Austin from Australia and spoke to me on the phone for ages to help make sure everything was OK when I arrived. The one complaint I have is that mail delivery occasionally failed. Amazon was usually fine, but other delivery services would often just give up if they couldn't fit a package in my mailbox. There's big lockers for delivery, but they've been broken/unusable for a while. Overall I found the apartment had a great location, great price point, responded quickly to issues and had helpful friendly staff. Great first place to live in Austin!

Location is more important to me then anything and its a plus to have nice amenities, gym and pool are great additions! I also like having no carpet in my living area!

I don’t feel safe here anymore. I’ve lived here for 3 years now and will not be renewing my lease. My car was STOLEN from here about a month ago, there have been numerous reports of car break-ins over the past couple of months and last night my neighbor was jumped walking from the pool to our building (you have to walk on a street to get there so this happened in plain sight). Also, I was borrowing a friend’s car while mine was stolen and it was towed from the lot. There’s tons of parking!! Management is happy to have a towing company patrol but not security. They’re looking into providing security for the pool but not for their residents.

I have been to one of the recent pool events here with Crawfish and I cant remember the name. The renovated units are pretty awesome. There is lots of closet space in the old 1 bedroom units and the laundry units are all brand new. The new management seems to be moving in the right direction.

I love the new management! Certainly recommend checking out the pool and the volleyball court.

Great location that is centrally located to everything from nightlife to outdoor life. Also has a variety of amenities

You will love it here! Little slice of paradise in Austin. Great amenities.

Great new management in place, love that they are remodeling. Ask for Trista!!

Loved this place. Great management. Awesome location.

Hello, I wanted to come forward and say that I love the new management.If you need any help just ask for a girl named Trista and she will literally drop everything and treat you like a family member in getting you help. I hear good things about the remodeling and love the parties.

Great property in an awesome location! The new remolding is coming along well and I love the new management.

Great location and so many options to fit your needs

I must say that they allowed me to move in a couple days earlier than I was suppose to and the staff get to maintenance requests literally the day you send the leasing consultants an email without fail.

Signed a lease site unseen with former leasing company because they assured me I would have an apartment with hardwood floors and a fire place but the unit was occupied at the time, which it wasn't. Bathroom constantly floods, sometimes just a puddle but other times sewage backing up. Dishwasher has sewage back up constantly. The first leasing company never fixed problems because they were pulling out. New leasing company claimed that they would help me move into a new unit after I explained that the last company didn't address my constantly flooding bathroom and backup sewage dishwasher plus being mislead into signing in the first place. They didn't give me an answer for about three weeks after the initial inquiry and with myself having to following up with the office about four times in a respectful increment. I'm being told that I would have to pay two months rent and resign a contract for a different apartment. Westinghouse is definitely more at fault but i'm just very disappointed that there was a chance something could have been rectified for having to live like this for 6 months to only be jerked around and told I can try my luck for another year contract and hope the same issues don't happen in the new unit. Plus even maintenance claimed that the huge puddle that is almost always outside my front door that's several inches deep was definitely unacceptable. I'm sure they are trying to rebuild this barely head together duct taped property at a tremendous loss and that it will be great, and considerably more expensive, when it's finished. I however won't be resigning with them.

The Ridge is located on the famous Austin green belt and is minutes from downtown. Perfect for anyone who loves to have a quite apartment complex but still close to the downtown life. The apartments are updated and very spacious! It was nice having so many layouts to choose from. As an Austinite born and raised here I recommend this apartment complex to all of my family,friends and the newcomers!