Smoky Crossing Apartment Homes

Amazing community. Making friends quickly. I love that they allow pets. The community also has different events and food trucks that is nice.

The community seems very nice. It’s clean, well kept, and lots of amenities! I love that it’s so close to schools for my children and also the park is right next door!

Community and office are great on top of things. Quiet living for the most part. Parking can be confusing sometimes but over all nice place to live

Responsive maintenance and friendly property staff. They work to resolve issues quickly and are communicative about what is going on! We love the view and the trails for our dogs!

The leasing process was smooth and the staff has always been very friendly and helpful. When we first moved in, we experienced some pretty significant issues under the previous management team. However, since the new management has taken over, Lacey has been working to help get everything resolved. I had the opportunity to meet with the new property manager, Lacey, and she genuinely seems committed to making things better for the residents. She’s clearly working hard—putting in long hours and actively listening to concerns from the community. Work orders are now being handled much more quickly, and we’ve already seen several positive changes, including new mailboxes, a beautiful new pickleball court, and ongoing upgrades inside the units that make a huge difference. We’re really looking forward to seeing how the community continues to improve in the coming months!

Moving in was a smooth process. We're happy to be here and looking forward to exploring the lay of that land in this area. Looks like there is a lot to do in eastern Tennesse.

Absolutely love the community and the townhome! We are thankful to be here and are having so much fun already discovering new things around! It's really quiet and peaceful most of the time. It's also really refreshing to see kids at the park playing and people actually walking around and all. Makes the place feel like home.

I really enjoy living here. Everyone is so helpfull. It's a great place to live. They have made some improvements around. However after the tree trimming the poor trees look terrible.

Dont get me wrong. I believe this place has so much potential, but they overcharge their existing residents and then never take care of them! Why do I see prices online for the same apartment for 300 dollars cheaper than what i pay? Ive only lived here a year! Ive put in numerous work orders just for them to cancel them months later after all but ignoring us. Our first year was great, we were treated well and our work orders were worked on immediately. They focus on getting new residents in and making them happy, but lose sight of their already existing tenants. I have heard second hand from my neighbors that they would report mold and all the maintenance team has done is scrape it off and then paint over it with paint that doesnt seal said mold away. Really wish they treated us better!

Most recently, the lock on our front door broke. We couldn't leave the residence unlocked, so my wife contacted Maintenance for assistance. He came quickly and put in a brand new lock on our front door. Great job and very much appreciated.

The office staff are awesome! They try and take care of everyone! I am not thrilled with certain residents parking wherever they want, in my spot, leaving cars that don’t belong there on a consistent basis.

Townhomes are so nice and quaint, and the area is nice and quirt and peaceful to live in! Staff are supernice and very personable too, Super easy to talk too!

This is our third time doing a short-term rental here. We haven’t had any issues Management has been very friendly and easy to work with whenever we had any issues.

We have had a rough start since moving here in October. We have called and requested, more than once, about getting new kitchen appliance as our are outdated and not working properly. We were told after 15 days late on rent, they will file for eviction and charge an extra $550, which is their choice; however, the haste is not there when it comes to maintaining the apartments or the offices ability to handle questions in a timely manner. We have a window upstairs that isn’t installed properly, our door has a huge gap and we have watched several spiders and other bugs come through, and the cabinets and floors all need to be replaced. The amenities are good, not great… also, if you have an emergency you get sent to a phone answering service across seas and the put an order in for you, you don’t actually get to talk to anyone.

Love it! We have lived here for two years and have really enjoyed it so far. The office personnel are always friendly and willing to help with any problems you have and maintenance problems are always fixed.

Friendly community and management company! My spouse and I love it here. It is quiet despite being off of a highway! They do fix maintenance issues quickly

Smoky Crossing Apartments is a good community to live in. The staff is friendly and they make sure the place stays maintained and manicured.

Good, quiet, chill neighborhood to live in. Pretty safe as well, and pet friendly which is a plus. I would say that the appliances and speed at which maintenance gets to you are the main cons. The insides of the apartments are rough and very outdated.

Just moved in. So far so good! The apartment is cozy and feels like a home and the neighborhood is easy to navigate and has great accommodations!

Nice place to live, not much to do with pet dogs. Good neighbors, location is between pigeon forge and Knoxville. Maintenance is friendly and knowable.

Love Smoky Crossing! We’ve been here for a year. It’s been quiet and pleasant. Maintenance is quick to fix any issues we have. Overall very enjoyable

I truly enjoy the new activities that our community is experiencing lately: The Clubhouse is truly putting their thinking caps on….the On-the-Go Breakfast and then today’s DIY Flower Bouquets. I am looking forward to what is next??????

Maintenance has definitely gotten better they seem to be cleaning up the complex and show care over issues the rent has definitely become steeper though

Over all happy, but they haven’t fixed the ceiling fans still and the shrubs still need to be trimmed, also the dog stations can be cleaned more often.

The community is very beautiful only suggestion is to crack down on residents that do not curb their dog. I have two dogs and it is frustrating taking them for a walk and seeing all the poop. It is so nice they provide the bags why aren't people using them. The gated area for dogs is infested with poop, I can't even take my dogs there to have them run around.

Community is great. A lot of fun planned events. Office staff is great as well as the maintenance staff. Very quiet and friendly and safe neighborhood

Nice place to live, if you can afford the crazy jumps in rent every year. They do have a problem with maintenance follow through. Some of the fees are understandable for the most part.

Very peaceful, enjoying the amenities, great location to Knoxville, Pigeon Forge and Gatlinburg. Glad to have assigned parking especially in an apartment complex this large

Great experience, super easy process on getting us moved in :) Unit well maintained when moving in and very clean! Best priced unit i have found in the area.

The place is honestly amazing, its very clean and has very nice staff, everyone is so friendly and the community is beautiful. I absolutely adore it here.

Moved in around middle of January, and couldn’t be happier. Cortney was/is our lease specialist and went above and beyond for us and our unit. Very hospitable, professional, and knowledgeable. Anyone needing to know or wanting to inquire for what to do, ask for him!!

Our outdoor railing needed to be replaced and they took care it right away we thank you all the staff kept us informed on the process of when it was going to be completed

For the most part , we have enjoyed living here, but lately it's been hard to get anything fixed in a timely manner, it usually takes a week.

Everything is great within the community. It’s quiet and respectful. I love being close to my son school as well as family members. Wish I had friends in the community to wear. My son could have kids to play with, but that will develop in time. The pool is nice in the in the playground is nice. I love being here.

The community is great… I just wish maintenance wax on top of things and I wish the office were more responsive to emails. I’ve had maintenance issues since I moved in this past July 2024.

I am enjoying living a this community. It's quiet and everyone is so friendly. I am so happy that the pickleball courts are in now and I will start to use them very soon as the weather gets warmer.

Maintenance is terrible. The office staff are cool. We need security at night time, we had it at one time but it stopped. Noise ordinances needs to be enforced, nothing like waking up in the middle of the night because your neighbors kids are jumping around like hyenas and shakes the walls!

The new windows are perfect. My wife is very happy. The unit is very comfortable. Easy to get to, and parking for our unit is very convenient.

Apartments are good. Need some upgrades. The lawn needs to be leveled out. There's so many dips which is dangerous at night walking around. Pretty quiet neighborhood

Management and maintenance staff. Very friendly, location is excellent. Near Knoxville, Pigeon Forge, Gatlinburg, Sevierville, Marysville.

Apartment was clean, anything that needs to be fixed, gets done in a reasonable time. Had no issues with the parking lot during the ice and snow.

I love my apartment but something has got to be done with the people that can't follow the rules. Speeding in and out almost hitting people and kids is ridiculous. On top of that we have to live next to those that say I pay rent so I can do whatever I want and turn there music up so loud in the mornings at 6-6:30 until they all leave for school isn't fair. I also pay the rent but I'm respectful to my neighbors.

Exelente condominio su tranquilidad sus comodidades son muy acogedoras con un buen gimnasio para mantenerse en forma una bonita experiencia en sus caminatas un ambiente para estar siempre en familia

I love Smoky Crossing Way! Very safe and a beautiful neighborhood! It is kid friendly and animal friendly. I love to know that my dog is safe and as well as myself in the community.

Bien , una buena zona buen trato se siente seguro estar en este lugar un buen lugar para vivir en familia amo este lugar ,, me gusta porq tiene todo lo que estaba buscando de un lugar para vivir

Smoky crossing is a wonderful place to live! Friendly and helpful staff. My move went very smoothly with all the help from Lacey and her staff

Management office is always very helpful. One phone call and any questions are handled quickly and professionally. Maintenance crew is also on point.

Experience has been pretty good, neighbors are quiet and some what sociable. Lawn care is better than last year, last year, maintenance is doing a good job and are friendly when they see you.

We Love living at Smoky Crossing! The neighborhood is quiet, the office staff and maintenance crew are awesome! Only complaint is we really need stop signs at the end of the roads. But everything else is great!

I am so thankful for the great customer service! Whenever I had a question this team assisted me with great care and consideration. We were very grateful that the rental we have was well furnished and clean upon move-in.