Southgate Gardens Apartments

I had a couple of maintenance issues once to do with the clogging of the tub and the other do with the handle of the refrigerator. On both occasions James was very responsive. He came on time, identified the problem and fixed them. If required, he got the necessary part and replaced it. James is very knowledgeable and I found him to be very efficient.

Management is incompetent and have poor safety systems.

Between roaches, water coming out of the ceiling monthly, dryers that they "forget" to refill the gas, creaky everything, stale smelling, AND having the nerve to raise the rent by 500 dollars in the last two years. This place is hopeless and does not deserve anyone's business. Please do not move here. They are charging "modern" rent on an ancient building and slapping it with a new coat of paint. Do not fall for it.

BEWARE..!!!! This place is highly infested with ROACHES..You can see them everywhere crawling in the house. Even on one midnight frog came into our room (Still don’t know how on he climbed 2nd Floor) which really messed things up. We were told that pest control will be done for roaches so they asked to clean up LITERALLY EVERYTHING..bedroom closets, kitchen, refrigerator, Bathroom..but when he came he just brought a spray with him and only was focused on kitchen and bathroom area. It actually solved nothing. We are now stuck here. When we came at first it was still not bad to stay but now it has become a nightmare.

It has roaches eveywhere. After 2 months of moving out, I still see roaches in my stuff. My car got towed away in front of me and had to pay $160 to get it unloaded! I didn’t have heat during winter time. They gave me a space heater from January to March! Maintanance is very bad. We have to pay for different fees plus hot water and heat seprately! I had hard time living in the complex. They don’t clean the leaves in the parking lot from fall to spring! Also, the walls are paper thin, so noisy …

The management is the worst. Roaches will be your constant roommate and you will get some sudden new surprise charges every now and then with some stupid explanation(if you are lucky enough to get any).

I just moved in the beginning of march and I LOVE it here!! It's so quiet and I mean QUIET!!! The apartments are beautiful newly renovated and look just like the pictures! I have no issues with parking which is so great. Bailey, the property manager is the sweetest and so genuine. She was on top of everything when I applied. She made it so easy and very helpful. Along with Laura the leasing agent both just overall so nice and warm. When I moved in I had a small leak under my bathroom sink. I was the first to move in to a newly renovated one done from construction and Shawn, the maintenance manger came out right away and fixed it so quick. He was super nice and very apologetic due to it being from construction. Overall great apartments so happy I moved here highly recommended!

Manager Bailey is so kind as well as all the other staff, beautiful quiet community and a perfect location. Love my home!

We've been here for three years and faced numerous problems, and the rental office never want to fix renters problems! Roaches are everywhere, in the kitchen(cabinets), living room, even in the bedrooms, and bug-killing poison and pesticide don't work. The new management added rental fees up to 40%. Although they are renovating units, yet they ignore the ordinary requests of tenants. The hallway has not been clean for months, and in case of a heavy snow, you have to wait until the snow melts itself! The heating/cooling systems are old and not working properly, especially at high peaks! Maintenance is not responsible at all. Dried leaves are everywhere, and it seems that the new management doesn't have any plan for leaf removal.

We had a terrible experience under new management. The Montium management was very rude. Despite giving more than two months notice period and proper justifications, they denied the full security deposit without giving appropriate reasons and a written statement.

Roaches Roaches Roaches! Not to mention the buildings are old and out of date.

roaches are in our apartment. Ventilation is poor. Staff are ignorant. Each maintenance request takes at least one week. Photos are not showing the units. I think they have used photoshop :)

wish I could give them zero stars. The maintenance staff is the laziest ones. Our A/C is not working properly since last year, and we requested a lot of time to fix it. We are living without A/C (temperature is more than 90 F), and they don't care. Roaches are everywhere. Kitchen, bathroom, bedroom... Walls are as thin as paper, so you can hear neighbours. The pictures are fake. They have renovated an apartment for advertisement, but the real units are much dirtier.

I wish I could give them zero stars. I have lived in this place for more than three years. This place is a nightmare with all sorts of noises in the middle of the night and smoke always (like 24/7) drifting into your house. What the manager does about these issues is absolutely nothing. Also, the buildings are old and have lots of roaches and other types of creatures! The heating/cooling systems are boisterous and not at all efficient. You have to pay something around $100-$150/month for electricity during the summer, and yet you do not have a pleasant temp in your house.

A great place to live. Move in went smoothly and so far everything is okay. The people who work here are very nice and helpful.

I've lived here for almost 3 years and I'm really happy with the place. Lots of space (in contrast to the other apartments I've looked at when I was making my housing decision). My balcony faces the woods, so it's nice and quiet. I don't even have any complaints, the management is nice and friendly and they fix any problems quickly (including installment of a BRAND NEW AC unit in the bedroom because the old one was dripping water). If you work or study at UD, the location is also perfect - there is a shuttle stop right across the street. The "hanging" doors on the closets are kinda annoying, but I can live with that - at least they have lots of closets, including a closet near the entrance door, which is extremely convenient.

I went all around Newark, checking for apartments and I am so happy I found South Gate. Apartment is nice, spacious, clean, neighbors are friendly, buildings are always neat. If anything ever breaks, they fix it right away. Rent is fair considering all the perks you get in this place. Don't let you get confused by old bad reviews. 2015, and South Gate rocks!