Spring Lakes Apartment Homes

The staff never answers the phone, it takes weeks to get anything fixed or sprayed for roaches which are constantly a recurring problem. They love to nitpick and send "notices" about your patio furniture being askew, your car registration being one day out of date, your christmas lights being "non-regulation." It doesn't matter how long you've been here if you're a few days late on rent they will immediately attempt to evict you.

PLEASE READ BEFORE LEASING. I moved in 07/07/2023 and I still do not have Wi-Fi in my unit and am still having an ongoing back and forth with Cox and Spring Lakes on a resolution. Two technicians have been over and am working on scheduling a third one to come in to see if they can assist. It has been close to 6 months. The Cox escalations rep mentioned that since this property is older, about ALL units need to be re-wired soon. I am working from home twice a week and am attending my masters program and I have been having to use Hotspot off my phone to connect to the internet. They don't check for this before you move in or let you know. I thought I'd share my experience with you. Second, homelessness is a problem, but specifically in this property. When I first moved in, my wife and I noticed there were people staying in cars, but it was not a big deal. Recently, over the past 2-3 months, non-residents have been hanging out in the laundry area and around the property. This is due to the availability of shower heads in common areas and the laundry rooms doors not closing properly. I have had to come home multiple times because my wife has to change the loads, but there are guys there washing their clothes . On 11/22/2023 I was far from home when a man clearly on substances was blocking the walkway to our door and in front of the laundry room. Thankfully the manager answered my wifes phone call and came to assist her and escort him away from the area. I say thankfully because I had already had conversations with this about them and they disregarded me saying to call the Sheriff's office or Patrol. Keep in mind Patrol only comes once a day at 10PM. If you still decide to move here. Be prepared to leave a ton of voicemails and send them emails because they are almost never available to take a phone call or speak to you in person. Today, after waiting 7 days for a response from the manager in regards to my lease break, he completely disregarded me again after mentioning he was going to talk to the Regional Manager about this. For the money they charge for rents here, you are better off trying a different community down the street that does not belong to this property management company.

The management and even the maintenance people are the rudest people I've ever met in my entire life! They're either never in their office or being super unhelpful and don't welcome any request. There're also thieves living at this property. I've had my packages and laundry stolen a few times. When I moved out, I ordered professional cleaning service to make sure everything looked good, but was still charged hundreds of dollars extra because they want to replace the carpet and repaint the whole apartment. Yes they WILL try to keep your deposit, and get more money from you. RUN! Find another place to stay!

This is a stable very relaxed stress free company to rent apts. from. They don't nick pick the tenants. They act asap on apt. repairs. They don't tow away cars for stupid reasons to make profit,ect. The have 1 tennis court, dog friendly, good schools near by,small pool, jacuzzi,computer access and pool table in the leasing office. a few diff types of parks near by, hiking trails, child park with weight lifting equipment on the park property, horse boarding near by, skate park close by, between toll road and 5 fwy. Low crime rate city.

Just an average overpriced oc apartment. Laundrys a bit expensive but comes with garage