Star Westheimer Apartments

Just don’t, the apartment building it old, mould on walls, leaky floors and roof in rainy season, creepy insects from drain, mosquitoes! Maintenance wont respond to your request even if it’s an emergency! My heater has been faulty, it’s been 5 days now! No one here to help. Sleeping on cold. There’s something about the Akron the apartment! Just don’t! My restroom roof has been cut open, to fix a leak, over a week now! They are yet to seal up. Different insects crawling in. And this is just a tip of the iceberg compared to what I’m actually goin mg through here!

This as got to be the worst apartment ever. If you’re looking to get a place, you don’t want to be here. They don’t care about you they only want your money!!! When I moved into this place, first it was mosquitoes coming inside from no where, next the water smells terrible like pond water, they told me they’d fix it until now, nothing as been done. Water leaks from my closet roof through a switch that could possibly electrocute me called emergency maintenance nothing, my bathroom gets flooded everytime it rains, they said nothing can be done because the supervisor has not approved the maintenance and my situation could go on for months. Besides that, nothing can be done because the issue has to be fixed in every other section of the apartment apart from mine that’s an emergency. My closet rug gets soaked which affect my clothes as well. They don’t fix anything, you literally have to call millions of times or go into the office yourself and with that still, nothing gets done. You don’t want to be here, if you have an option, go somewhere else where they care about your safety and well-being. They new the apartment isn’t in good condition but still decided to let it out. Let me not even start with different creatures I find in my bathroom asides from the water coming in from the upstairs floor. YOU DONT WANT TO BE HERE. My mistake was not reading the reviews before moving in. I would not recommend this place to my enemy. If I had an option to upload pictures of the situation, I definitely would. My closet smells of mew-dew. Even when it doesn’t rain, water soaks up my bathroom rug from nowhere!!!! It’s a nightmare. If you have other option rather than moving in here, take you chance, they don’t care here. Oh I forgot to add, roaches everywhere too. One of the maintenance ppl left my door opened once, I requested to have them come fumigate cos anything could have crawled in. This is almost a week ago!!! No one has come. Take your money where it’s worth it.

Just moved in. The office staff was really nice. My apartment has a nice view. Property is very clean. Wish it had a microwave.

The manager Julie is rude and disrespectful, she doesn’t know how to treat people she doesn’t know how to talk either she always screams, maintenance take time sometimes months to years to get something fix it

The management is very shady and brings up hidden charges not allocated in the lease contract. The current manager is always rude, inconsiderate and the staff emulates her character as well. The apartments are literally falling apart and maintenance is barely functional. If you move here, you would always have complaints every week i can assure you. I already can't wait for my lease to be over so i can get out of here.

Initially moving into the apt was not my ideal choice but after seeing how they are seriously renovating and new management is stepping up I finally feel at home. I can't wait to see the finished product.

Been living here for over 6 years now and I must say we have had lots of ups and downs. Things took a turn for the worst when corporate first took over... Both swimming pools were slimy messes, rats took over the back building and all the amenities like the gym and business center disappeared. Fast forward a year now the WHOLE complex is being remodeled, buildings are repaired and painted, NEW equipment is found in the GYM, both pool have opened back up, the car port no longer scraps the top of trucks, streets been replaced, so we are finally headed in the right direction now that this company has decided to invest money in the property.

Its quiet, peaceful, and i feel safe. Beside the usual Houston car break in or baby momma drama going on i would like here forever. if i could recommend they do anything to help, id say hire back the front gate security, that stopped a lot of traffic since you only go in and out 1 gate...which is smart anyway. i have been in these apartments for 6 months i have seen some of the same faces and i have seen people come and go. The staff in the office is really nice to you. they smile and help you but my lease is up.

Ever since I moved into this apartments I have piece and quiet beside being close to the road.They have great management things get fixed quickly when you asked.Jerry is awesome he makes sure everything is take care off.The apartments are big for the price you will enjoy leaving here it's very quite for people who like there privacy.