Sunscape West

DO NOT MOVE INTO THESE APARTMENTS!!! We had a horrible experience from the beginning. When we first moved in it’s was sooo dirty. Shower doors had rust and mold. Everything but the carpet was dirty. Top of the cabinets were soo disgusting. We also had a huge RAT in our hall closet!!!Management has changed and they are horrible. We moved out and they are trying to charge us $3000!!!! My rent wasn’t even that much! Plus they won’t return any of my phone calls or emails about the charges. I have called multiple times and when they do it’s weeks later and they won’t give me any explanation and are charging me for stuff that was never needed and they did right before we moved out. Chantel the assistant manager is so rude and won’t get back to me. The manager isn’t helpful either. The price of rent now is not worth living here.

We have been living in here almost a month. We love this apartment. Management is very nice, well maintained, and people living here are friendly. Laundry and gym are 24 hour accessible. Enough units of washers/dryers, and they are very clean. Club house, swimming pool, BBQ grills, tennis court, basketball court, and play ground are also available. Shopping plaza, banks, restaurants are conveniently located right next to the complex. I'm very happy I found this place. The reason why I gave only 4 stars was because this complex is right by highway, and we hear constant noise from our bedrooms... but according to other tenant I spoke to, the noise depends on the location of your unit. If you are lucky, you won't hear a noise.

I have lived at Sunscape apartments for almost two years now, and I am really happy here. The apartments are conveniently located near the 210 fwy and are within walking distance of many shopping and eating establishments. I am near the back of the complex, so I do hear some noise from the freeway. But no more than you might hear living near a busy street. My neighbors are quiet and respectful of each other. People are friendly and I have never had to complain about the noise level to management. My one bedroom is spacious (719 sq ft) and I have enjoyed sitting outside on my private patio when the weather is nice. My unit came with a refrigerator, microwave, and dishwasher. Yes, the units are older, and things do break down sometimes. But the maintenance department is great, and any repairs I have needed have been performed professionally and in a timely manner.There is also a 24 hr number for emergency repairs. Office staff has always been courteous and professional in my communications with them. They work hard to foster a sense of community, which is not often seen in large complexes like this one. The grounds are kept up well, and there are pretty walking paths and lovely shade trees. .Many fun activities are available to residents for free or a small fee. Once a month, there is usually some kind of free meal offered in the evening, such as In n Out, Olive Garden, or Lucilles BBQ. There is a pool and jacuzzi on the premises, and a small gym and club house with a business center. The price is reasonable for the location. Parking is covered and assigned. (Add'l fee for garages) Pets are allowed, but there is a fee. I feel safe here. My neighbors are great and I feel I am listened to and taken care of when I have a question or a need. In short, this place has become "home" to me and I really enjoy living here!

Lots of amenities & things to do. They often have themed events with free dinners & play games with great prizes for the tenants. A nice way to bring everyone together & get to know your neighbors!

I have lived at Sunscape for about a year and am so grateful to have found this place! I looked at every single apartment complex in Rancho before making my decision. Once I saw the place I knew I was home. The maintenance staff are always so helpful, timely and friendly. The groundskeepers are very very nice and helpful, and also build a relationship with the residents which is always heartwarming. All the office staff are so great too. They follow up on all work tickets and always greet you with a smile. And the grocery store is very convenient and I really enjoy the pools that are available for usage during the summer months. This is a very safe neighborhood and a welcoming experience for your whole family. Highly recommended!

These apartments are well maintained by staff and the company. The area is wonderful and the schools are good. The residents tend to be friendly with their neighbors. Apartments are in a very convenient location next to the 210 freeway and many shopping opportunities. Overall Sunscape is a great place to live.

It is a delight and comfort to live in my apartment. It is a delight because of the spaciousness of the grounds; the well-maintained landscaping, grounds and buildings; and the overall feeling that the apartment complex is located within a serene park setting. The amenities are fantastic, they include the clubhouse, workout area, pool, jaccuzzi, tennis courts, and children's play areas. The apartment complex is located next to four neighborhood shopping centers which contain many restaurants, grocery stores, drug stores, gas station, etc. It is a comfort because of the safety aspect. The grounds are well-lit. The buildings are placed in interesting patterns so they do not directly face other buildings. However, the buildings are situated such that the apartments are not hidden from the other buildings so as to provide some security without feeling that you are looking directly into someone else's apartment. The management and maintenance staff are pleasant, courteous, and quickly resolve any issues presented to them by the tenants. Overall, a great place to live!

We have lived at Sunscape over a year and have enjoyed living here. The bedrooms are large and the living space is roomy. We really enjoy our neighbors. It's one of the only places we've felt like we are in a community. The activities each month provided by the clubhouse make it feel more like a resort. Everyone I talk to has never heard of an apartment community providing food or activities for their residents. Like any place you live there are some things that could be improved upon. One of the gas barbecues needs to be replaced. The apartments are older so the windows aren't doubled paned but I've not had issues with hearing my neighbors or loud parties. The staff is very friendly and the new maintenance manager is really on his game. The grocery store is close as well as the freeway (which is just a dull hum if the windows are open). Too bad there aren't three bedrooms or we might stay as long as possible. I would recommend this place to anyone looking for a community driven complex.

THIS APARTMENT IS GREAT FOR ACCESSIBILITY TO GROCERY STORE, FAST FOOD, ICE CREAM, AND BANK ALL NEXT DOOR. COMMON AREAS ARE MAINTAINED BY A GREAT STAFF WHO ARE ALL FRIENDLY AND HELPFUL. THE SIZE IS PERFECT FOR MY SMALL FAMILY AND LITTLE DOG WHO LOVES TO SEE ALL HIS FRIENDS WHILE OUT WALKING. I WOULD RECOMMEND THIS COMPLEX TO MY FRIENDS.

The biggest thing I love most about this place is that people are close neighbors here! The office personnel are pretty great too! Maintence people here are the best!! I have lived here now for 13 years!

Sunscape has been our home for a few years now and I cannot rave enough about them. The apartments and surrounding grounds are clean and well taken care of. They are helpful when needed and always make sure we are taken care of. I would highly recommend it to anyone looking for a place to go.

Sunscape apartments is a well kept community! There are amenities for all ages from seniors to young children! Swimming, basketball, and holiday festivaties! Grounds are kept like a home atmosphere and all maintenance is done quickly and the renter doesn't have to worry about upkeep! If you have a need for an apartment Sunscape is an awesome place to check out!

My ac went out on the hottest weekend of summer. I was having my sister and kids over to visit... The awesome maintenance team came over quick and installed a temp ac, which was great! The next day, we got kicked out of the pool. One of the maintenance men recognized me and came down on his day of and let us in! There are fantastic at Sunscape!

I love coming home each evening after a long day at work. Sunscape is a quiet, well-maintained complex. While there are many families, there is not a lot of noise or ruckus. The clubhouse and fitness center is a real plus. I enjoy a 1 bedroom apartment which fits my furnishings and décor perfectly as if the apartment was made for them. Staff and maintenance are courteous and professional - I can't emphasize this enough - they do an AMAZING job serving this residents of the Sunscape community. Though staff may change, the standard of service does not. They only downsides of the complex would be the amount of pine needles that seem to stack up, particularly in the summer time and the noise level in the lower apartments from creaking movements of the upstairs residents. All in all Sunscape is a comfortable homecoming and great community to live in.

This is my first apartment on my own. I was hesitant at first, to say the least. But everyone in the leasing office was incredibly nice and understanding. The day I moved in the walk in went really well. I eyed every small nick and dent and had them make a note of it and they didn't seem too annoyed. Anytime I have had to call maintenance they were there the same day an always take care of the issue right away. Moving here was the best decision I could have made.

If you are looking for a neighborhood with high traffic volume and loud noise then Lewis Apartments are not for you. With so many different floor plans I easily found the right amount of room to fit my budget. Having a problem finding a complex with parking was easily taken out of the equation as not only do they offer car port plus a parking pass for any of there numerous guest and resident parking you also have the option of your own personal garage you will not find with similar complex's. Did I say peace and quiet? How about peace of mind.

Have lived in this apartment for a year and a half. Complex is quiet, and management does well to keep up the apartments as well as the entire complex. If you have an issue, maintenance quickly fixed the issue.