SunSTONE Apartment Homes at Fox Ridge

Sun Stone is a decent apartment complex that seems to offer great amenities and upkeep, however the longer you stay, the worse things seem to become. 1. General Maintenance: The facility is fairly new (built in the last 10-15 years) and it is a modern style. However, they fail to maintain the property and the wear is starting to show. Concrete stairs that lead to the second stories are collapsing, the fences are all rusting out, the security gates seldom work, and exteriors are lacking general upkeep. These things continue to degrade and only the bare minimum systems are upkept or repaired. Most times the repair guys that come in for work order requests are not fully understanding of issues (ie they sent me a plumber to check on a faulty appliance) 2. Hidden Fees: This one has many people leaving the apartment complex currently. The complex is beginning to get very greedy with their additional fees for items or "services" that were not in the initial contract. Things that were once provided by the complex are now on the tenants dime. The biggest one is trash. They had trash rooms and the trash service was to be paid for by them. Suddenly one month everyone is given a small trash can and is told we have a "fancy new trash valet service for a new $25 a month up charge" Many protested, but too few were committed to a class action lawsuit myself and a few others were in the works on. I was told by a subcontractor that I know did work for the complex that they are going to be charging for water next. They have also taken away the ability to use your own internet plan and you are stuck using a COX plan. Tts anyone's guess what they will charge for after that. 3. Unfair Move-Out Policies: Most apartment complexes do what they can to keep their deposit, especially if they are losing tenants like Sun Stone has in the last 6 months. Moving out will appear to be fine, but they will overcharge purposefully for normal wear and tear. Things like caulking beginning to crack, scuffs along baseboard, oven wear, the wood on your deck being stained, etc. Mind you, this is after we touched everything up and even painted areas. Their own touch ups are the bare minimum to get by. Expect extra charges even after a very maintained unit. 4. Management seems to come off friendly, but make no mistake, they are anything but against you. Have a dispute? They ignore it. Make a petition with the majority of tenants protesting a change without asking tenants? You risk eviction.

The apartments are well-maintained and the office people are friendly and helpful. This is a great apartment for residents of all ages.

I am so glad I decided live here. I love how close to is to groceries and other shops I got regularly. GREAT location!

The staff here are great, and I am close to everything----love the location! it's a great place to live!

I love my apartment here! It’s so convenient, and I was amazed how much storage space is built in. I love the fitness center and pool!

I loved my experience at Sunstone! My apartment was comfortable and inviting, and the staff were super helpful and friendly. Wonderful location! I highly recommend this property.

The office staff is AWESOME! They are caring & always ready to assist. Maintenance is excellent. I assure you if you are looking for a place to call home, this is it! Landscaping is kept up beautifully. In the time we've been here we have no complaints. Neighbors are all friendly and you miss out on so much if you are looking and pass this place up.

Every time it rains the entry way would flood. They would send maintenance only for it to flood again. Pretty nice other wise. Mold is definitely worrisome. S. Tedder

Deciding to live at Sunstone has been a great decision for my family. The kids can walk to school, and we are close to everything. They keep the grounds immaculate, and the staff is always super friendly. I don’t normally do reviews, but in this case, I highly recommend Sunstone. Megan Carrie

Coming from out of town, I was surprised to find an apartment with the quality of Sunstone. The kitchen is huge and I love the granite countertops! I also appreciate the overhead lighting and ceiling fans. At my past apartments, I always needed lamps, and they never had enough light. High quality. Kelly

We lived in SunStone (Wichita KS) for over 2 years and I loved it!?? The staff and neighbors were great. The only reason we moved was that we bought a house in another state. It's a great place to live!????????