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Monthly Rent
$1,152 - $2,990
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
520 - 2,120 sq ft
Pricing & Floor Plans
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Unit 4074price $1,465square feet 520availibility Now
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Unit 3079price $1,375square feet 520availibility Jan 27, 2025
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Unit 3059price $1,167square feet 580availibility Feb 20, 2025
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Unit 5051price $1,152square feet 580availibility Feb 21, 2025
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Unit 5096price $1,227square feet 580availibility Mar 8, 2025
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Unit 5001price $1,337square feet 685availibility Now
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Unit 2070price $1,352square feet 685availibility Now
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Unit 5083price $1,367square feet 685availibility Now
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Unit 4055price $1,460square feet 753availibility Now
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Unit 2072price $1,490square feet 753availibility Now
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Unit 4072price $1,505square feet 753availibility Now
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Unit 4042price $1,553square feet 803availibility Now
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Unit 4025price $1,503square feet 803availibility Dec 29
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Unit 2031price $1,483square feet 803availibility Feb 5, 2025
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Unit 2020price $1,516square feet 847availibility Dec 27
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Unit 2015price $2,476square feet 1,528availibility Now
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Unit 3015price $2,561square feet 1,528availibility Now
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Unit 5015price $2,566square feet 1,528availibility Now
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Unit 4029price $2,594square feet 1,835availibility Now
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Unit 1065price $2,790square feet 1,632availibility Now
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Unit 4074price $1,465square feet 520availibility Now
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Unit 3079price $1,375square feet 520availibility Jan 27, 2025
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Unit 3059price $1,167square feet 580availibility Feb 20, 2025
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Unit 5051price $1,152square feet 580availibility Feb 21, 2025
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Unit 5096price $1,227square feet 580availibility Mar 8, 2025
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Unit 5001price $1,337square feet 685availibility Now
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Unit 2070price $1,352square feet 685availibility Now
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Unit 5083price $1,367square feet 685availibility Now
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Unit 4055price $1,460square feet 753availibility Now
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Unit 2072price $1,490square feet 753availibility Now
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Unit 4072price $1,505square feet 753availibility Now
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Unit 4042price $1,553square feet 803availibility Now
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Unit 4025price $1,503square feet 803availibility Dec 29
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Unit 2031price $1,483square feet 803availibility Feb 5, 2025
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Unit 2020price $1,516square feet 847availibility Dec 27
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Unit 2015price $2,476square feet 1,528availibility Now
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Unit 3015price $2,561square feet 1,528availibility Now
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Unit 5015price $2,566square feet 1,528availibility Now
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Unit 4029price $2,594square feet 1,835availibility Now
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Unit 1065price $2,790square feet 1,632availibility Now
About SYNC CityLine
SYNC CityLine Apartments offers a variety of studio, one-, and two-bedroom apartments, each featuring modern finishes and high-end amenities. The apartments are designed with open floor plans, high ceilings, and large windows that offer plenty of natural light. SYNC CityLine combines modern design and floor plans with unrivaled features and amenities. From strolling outside to relaxing inside, we offer a refined experience in the center of a vibrant, urban environment.
SYNC CityLine is an apartment community located in Collin County and the 75082 ZIP Code. This area is served by the Plano Independent attendance zone.
Unique Features
- EV Charging Station
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Online Services
- Pet Play Area
- Pet Washing Station
- EV Charging
- Elevator
- Clubhouse
- Lounge
- Fitness Center
- Pool
- Bicycle Storage
- Cabana
- Grill
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Granite Countertops
Tub/Shower
Disposal
Ice Maker
Patio
Highlights
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Double Vanities
- Tub/Shower
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Oven
- Range
Model Details
- Carpet
- Vinyl Flooring
- High Ceilings
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$75
- Dogs Allowed
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Monthly pet rent$20
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One time Fee$300
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Pet Limit2
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Restrictions:Restricted Breeds (included but not limited to): Pit Bulls, Rottweilers, Presa Canario, German Shepherds, Huskies, Malamutes, Dobermans, Chowchows, St. Bernard’s, Great Danes, Akitas, Terriers (Staffordshire), American Bull Dog, Karelian Bear Dog, or any hybrid of mixed breed of one of the aforementioned breeds.
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Comments:Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.
- Cats Allowed
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Monthly pet rent$20
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One time Fee$300
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Pet Limit2
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Restrictions:Restricted Breeds (included but not limited to): Pit Bulls, Rottweilers, Presa Canario, German Shepherds, Huskies, Malamutes, Dobermans, Chowchows, St. Bernard’s, Great Danes, Akitas, Terriers (Staffordshire), American Bull Dog, Karelian Bear Dog, or any hybrid of mixed breed of one of the aforementioned breeds.
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Comments:Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.
- Parking
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Surface Lot--
Details
Lease Options
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3 - 15 Months
Property Information
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Built in 2017
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354 units/5 stories
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Online Services
- Pet Play Area
- Pet Washing Station
- EV Charging
- Elevator
- Clubhouse
- Lounge
- Cabana
- Grill
- Dog Park
- Fitness Center
- Pool
- Bicycle Storage
- EV Charging Station
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Double Vanities
- Tub/Shower
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Oven
- Range
- Carpet
- Vinyl Flooring
- High Ceilings
- Patio
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 1pm - 5pm |
Nestled just south of Plano, and about 14 miles north of Dallas, Richardson is a vibrant suburb teeming with diverse offerings. Richardson is home to the Telecom Corridor, which touts a high concentration of telecommunications companies, in addition to numerous medical centers and insurance hubs. Close proximity to a variety of offices affords many Richardson residents easy commutes, along with convenience to I-635, U.S. 75, and the President George Bush Turnpike.
Richardson boasts a bevy of exciting cultural opportunities, from live performances at the Eisemann Center for the Performing Arts to a robust lineup at the University of Texas Dallas. The city also hosts plenty of family-friendly events for the community, including Richardson’s Family Fourth Celebration, Cottonwood Art Festival, Wildflower! Arts and Music Festival, and Huffhines Art Trails.
Learn more about living in Richardson| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 9 min | 4.5 mi | |
| Drive: | 10 min | 5.5 mi | |
| Drive: | 11 min | 7.5 mi | |
| Drive: | 15 min | 7.6 mi |
Transportation options available in Richardson include Bush Turnpike, located 0.3 miles from SYNC CityLine. SYNC CityLine is near Dallas Love Field, located 19.1 miles or 27 minutes away, and Dallas-Fort Worth International, located 28.1 miles or 35 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 6 min | 0.3 mi |
|
|
Drive: | 4 min | 2.0 mi |
|
|
Drive: | 5 min | 2.9 mi |
|
|
Drive: | 6 min | 3.1 mi |
|
|
Drive: | 6 min | 3.5 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 20 min | 15.6 mi |
| Drive: | 25 min | 19.1 mi | |
|
|
Drive: | 25 min | 19.3 mi |
| Drive: | 27 min | 21.6 mi | |
|
|
Drive: | 29 min | 23.3 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
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Drive: | 27 min | 19.1 mi |
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Dallas-Fort Worth International
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Drive: | 35 min | 28.1 mi |
Time and distance from SYNC CityLine.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 12 min | 0.6 mi | |
| Walk: | 13 min | 0.7 mi | |
| Walk: | 14 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Spring Creek Natural Area
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Walk: | 15 min | 0.8 mi |
|
Galatyn Woodland Preserve
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Drive: | 4 min | 1.9 mi |
|
Central Trail
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Drive: | 4 min | 2.0 mi |
|
Heritage Farmstead Museum
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Drive: | 5 min | 2.9 mi |
|
Crowley Park
|
Drive: | 6 min | 3.1 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 6 min | 2.8 mi | |
| Drive: | 9 min | 4.8 mi | |
| Drive: | 10 min | 7.1 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 38 min | 29.4 mi | |
| Drive: | 67 min | 52.0 mi |
Property Ratings at SYNC CityLine
I couldn't be happier with my new apartment! The amenities are top-notch, making life here incredibly comfortable and convenient. The gym is well-equipped with modern machines, perfect for staying on top of fitness goals. One of my favorite little touches is the coffee machine in the common area – it’s such a warm and welcoming treat, especially during chilly winter mornings. The entire space feels thoughtfully designed, and the community vibe is wonderful.
Property Manager at SYNC CityLine, Responded To This Review
We’re so pumped to hear you’re loving your new home and taking full advantage of the amenities! It’s awesome to know the gym and coffee machine are making your days even better. We’re all about creating a laid-back, fun vibe here, and it’s great to see you enjoying it! Thanks for sharing your feedback. It totally made our day! SYNC CityLine
Recently I moved here and and currently am loving the atmosphere around here and the community maintenance is also good and the most good part is they conduct some food parties where we can meet our neighbors
Property Manager at SYNC CityLine, Responded To This Review
So glad to hear you're loving the atmosphere and how well-maintained everything around here at SYNC CityLine! And the food parties? They're the perfect excuse to hang out and meet the neighbors. Thanks for sharing the good vibes. Hope to see you at the next one!
I do love it here! My apartment is beautiful, maintenance is awesome and proactive, and the amenities are a nice plus. My only complaint is the trash build up near the chutes :(. We have the option to leave are recyclables near the chute, but it just looks a mess!
Property Manager at SYNC CityLine, Responded To This Review
Thanks for sharing your thoughts! We're so glad you're loving your space and the amenities. We think they're pretty great too! As for the trash near the chutes, we hear you. We're always working to make things even better around here, and your feedback is super helpful. Stay awesome!
The move-in was smooth and without any hassles. We did not receive welcome kit or the inventory form to fill. We also had to put in some maintenance request on the first day itself as important things were out of order.
Property Manager at SYNC CityLine, Responded To This Review
Thanks so much for sharing your experience with us! We're so happy to hear your move-in went smoothly. Apologies for any hiccups with the welcome kit, inventory form, and those first maintenance requests. We’re on it! If you'd like to chat more about any of these, feel free to reach out to our Community Manager at pm.cityline@syncre.com. We’re here to make sure you're comfortable and happy!
Nice place to live, location, services, facilities, entertainment and the apartment it self are really good. Personnel are amazing, always willing to help
Property Manager at SYNC CityLine, Responded To This Review
We're absolutely thrilled to hear you're having a blast with us! Your awesome feedback about our location, services, facilities, and entertainment means the world to us. We're all about making your experience memorable, so it warms our hearts to know our team's efforts have made a difference. Thanks for sharing the love!
I’ve enjoyed living here over the past year and have renewed my lease. I really like the apartment itself and the amenities are nice. My only real gripe is that I’ve been trying to get a storage unit for a while and while the leasing staff is always nice and helps as much as possible, it’s been over a week and I’m still waiting on management to get back to me about leasing the actual unit and filling out the paperwork, getting the keys, etc. Also, worth noting because valet trash has been terrible everywhere else I’ve lived - valet trash here is always on time and it’s always the same guy doing it, who’s super nice and I can tell works really hard.
Property Manager at SYNC CityLine, Responded To This Review
Thanks so much for sharing your experience and for sticking around with us for another lease! We're thrilled you're loving your home and enjoying the amenities. We totally get the storage unit concern and really appreciate your patience while we sort that out. If you need anything in the meantime, don't hesitate to reach out to our awesome Community Manager at pm.cityline@syncre.com. She's got you covered! Also, we're so glad you're digging the valet trash service. Your feedback means the world to us, and we're excited to keep making your time here even better!
The management has been very helpful and welcoming. The community is safe and peaceful while also offering fun things to do there and close by.
Property Manager at SYNC CityLine, Responded To This Review
So happy to hear that you’ve been loving our friendly atmosphere! We’re all about keeping things fun and welcoming around here, so it’s awesome that you’re feeling it too. Big thanks for the shoutout on the community and nearby fun spots. Makes us smile knowing you’re enjoying everything!
All about locations - next to the train and cityline restaurants and it looks like they are investing more in the neighborhood Great locations and with silver line soon to be complete it will make traveling to my fav places even more easier
Property Manager at SYNC CityLine, Responded To This Review
Thanks so much for sharing your experience! We're thrilled to hear you love our super convenient location and all the cool upgrades happening around the community. We truly appreciate your feedback and can’t wait for you to experience everything that’s on the way!
Great location quiet and clean thru out the area Really great management Renewed my lease I was happy with the experience Would 10/10 recommend
Property Manager at SYNC CityLine, Responded To This Review
We're so happy to hear you're loving the location and how clean everything is! Huge thanks for the kind words about our team. It means a lot to us. We're excited you’ve decided to stick around for another lease and recommend us. Thanks for sharing your awesome experience!
The staff is amazing Nikki and Mercedes are the best at assisting you with leasing and with any need you maybe facing. When I moved in I expected that if I had a maintenance issue it would take like weeks or sometimes months as that was what I have been accustomed to, but it’s sometimes in hours. What like blew my mind I appreciate all up-heads information when something is happening on the property I love this place
Property Manager at SYNC CityLine, Responded To This Review
We're so happy you’ve had an awesome experience with our team! That's what we aim for! Keeping you in the loop and comfy is always our top priority. Thanks a ton for sharing your kind words as it really makes our day. We're lucky to have you as part of our community!
Looovee them , management is great , love the amenities they have available, quiet never no issues, very clean .. love love love the apartments
Property Manager at SYNC CityLine, Responded To This Review
We’re so happy to hear you’re loving the perks and the sparkling clean vibes here! Thanks for spreading the good energy, and we’re thrilled to have you as part of our awesome community!
Lived there for a year and Nikki was great to have as a manager! Glad to be out of there as we got a townhouse now but our apartment was a good size for the cost.
Property Manager at SYNC CityLine, Responded To This Review
It's magnificent to hear that you found value in your living experience with us and appreciated the management. Congratulations on your new townhouse! We're here should you ever need us. Thank you for sharing your experience.
The leasing agents are outstanding—helpful and professional. The apartment is modern and well-maintained. The community is vibrant with great amenities!
Property Manager at SYNC CityLine, Responded To This Review
Thanks so much for the awesome shoutout! We're thrilled you're loving the modern vibes and lively community energy here. Our leasing agents are beaming after hearing your kind words. We're all about making your experience smooth and enjoyable. Appreciate you taking the time to share the love!
Unsafe, pool always has loud parties til 1am with drunk people screaming, tow company told us car jackers park cars in our parking garage, dangerous dog lives on our floor, tries to attack my dog every time we run into it and it’s owner, I’ve expressed this and have had zero response from management. Packages always stolen, no lock sensor anywhere in the building so it’s scary to walk around here at night.
Property Manager at SYNC CityLine, Responded To This Review
Thank you for reaching out to us. We’re sorry to hear that you're feeling this way, especially since our previous conversations gave us the impression that things were going well. We understand that the concerns you mentioned can be frustrating. During your time here, we made efforts to remind everyone about quiet hours to ensure a peaceful environment. Your comfort was always a top priority for us, and we worked closely with our towing company to maintain safety on the property. If there’s anything else you’d like to discuss or if you have suggestions, we’d still be happy to hear from you. Please feel free to contact our Community Manager directly at pm.cityline@syncre.com. We appreciate having you as part of our community and always want to ensure that our residents feel comfortable.
Nice location.with lots of supermarket.restaurants and bars.Close to Dart station .Easy to Go Plano and Richardson.Apartment is Spacious and well-maintained.
Property Manager at SYNC CityLine, Responded To This Review
So glad to hear you're loving the roomy vibes and prime location! We work hard to keep things in tip-top shape, so it's awesome to know you’re enjoying it. Thanks a bunch for sharing the love!
These apartments are really nice and Dani was super sweet in helping with the move in! The unit I received was in good condition and met my expectations.
Property Manager at SYNC CityLine, Responded To This Review
Hey! It’s awesome to hear you’re enjoying your new place and that Dani made the move-in easy for you. We’re glad everything’s in great shape and that you’re happy with it. Thanks for the positive vibes!
I recently moved intoSync, and I’m thrilled with my choice! The apartment itself is spacious and well-maintained, with modern amenities and a cozy atmosphere that instantly felt like home. The standout feature, though, is the friendly and attentive staff. From the moment I walked in for a tour, everyone was welcoming and eager to assist with any questions. They go above and beyond to ensure residents are comfortable and satisfied. The on-site maintenance team is prompt and efficient, handling requests with professionalism and care. Additionally, the communal areas are clean and inviting, perfect for relaxing or socializing. Overall, Sync offers a fantastic living experience with a supportive and personable team. I highly recommend it to anyone looking for a new place to call home!
Property Manager at SYNC CityLine, Responded To This Review
Thanks for the kind words! We're really glad to hear you're enjoying your space and that our team has been helpful. Creating a welcoming vibe is what we're all about, so it’s awesome to know we’re hitting the mark. We appreciate your recommendation and are thrilled you chose our community as your home!
We have really enjoyed living here! Great pool, great vibes, great grills! If you choose to live here, you join a community. 9/10 would recommend.
Property Manager at SYNC CityLine, Responded To This Review
Glad to hear you're loving the community vibe, especially the pool and grills! Thanks a bunch for recommending us. It really means a lot.
It took a while to view our apartment due to changes in make ready contractors. The assistant manager Mecrcedes was very instrumental in resolving our issues, even offering other units that were available. We finally got our keys, we love it!!!
Property Manager at SYNC CityLine, Responded To This Review
It's awesome to hear you're loving your new home! Big thanks for being so patient during the move-in process. We're thrilled our assistant manager could help out with any concerns. Your feedback is super important to us as we aim to make life here in SYNC CityLine great for everyone. Thanks for choosing our community as your home sweet home!
Was almost scared off by a lot of bad reviews about safety and management-- I haven't ran into any of those problems here. The management team is excellent and I got a great price on a very nice apartment. Highly recommend living here as a former UTD student
Property Manager at SYNC CityLine, Responded To This Review
We appreciate your positive feedback and recognition of our community's management team. It's wonderful to know that you found value in your living experience with us, especially as a former UTD student. Your recommendation means a lot to us. Thank you for sharing your experience!
Everything was great. I really don’t like moving but I needed to be closer to my job. I love the community and the amenities. The leasing office did everything they could to make sure I was happy.
Property Manager at SYNC CityLine, Responded To This Review
It's wonderful to hear that you're enjoying the community and amenities. We understand that moving can be a challenge, and we're here to support you in any way we can. Your satisfaction is our top priority. Thank you for sharing your positive experience!
The property is nice. Complex always has events, ease of use throughout the entire community. The only downfall is if there’s any major storm expect to be without power or hot water.
Property Manager at SYNC CityLine, Responded To This Review
Thank you for sharing your experience. It's great to hear that you're enjoying the community events and overall ease of use. We understand the inconvenience caused by power outages during major storms and are continually working on improving our infrastructure to minimize such occurrences. If you have any further concerns, please feel free to reach out to our Community Manager at pm.cityline@syncre.com.
While the location may be appealing, the rent at Sync seems overpriced compared to similar apartments in the area. On several occasions, it took a significant effort to get help. Feeling valued as a resident is important to me, and unfortunately, I haven't experienced that at Sync. In previous places I've lived, I've felt more valued as a tenant.
Property Manager at SYNC CityLine, Responded To This Review
Thank you for your feedback. We're committed to ensuring that all of our residents and prospects feel valued, and we regret that your experience didn't meet your expectations. Unfortunately, we are unable to identify you in our records as we haven't received any direct concerns. We’d appreciate the opportunity to address this directly. Please contact our Community Manager directly at pm.cityline@syncre.com so we can better understand your situation and work towards a resolution.
I have really enjoyed living here at Sync Cityline. One reason I chose this location is the short commute to my job. The staff is also nice and respectful and seems to be just a all around nice place to live.
Property Manager at SYNC CityLine, Responded To This Review
It's wonderful to hear that you're enjoying your experience at Sync Cityline. Your positive feedback about the location and our team is greatly appreciated. We strive to create a welcoming and enjoyable environment for all. Thank you for sharing your thoughts!
The experience here has been phenomenal! I love the staff and the area is fantastic for an urban lifestyle. There are many great attractions within reasonable distance in other cities as well.
Property Manager at SYNC CityLine, Responded To This Review
Thank you so much for your positive review! We're thrilled to hear that you're having a phenomenal experience in our community. Our staff takes pride in creating a welcoming and enjoyable environment for residents like yourself. It's fantastic to know that you appreciate the urban lifestyle and the many attractions in the surrounding cities. We value your presence and are here to make your stay even more enjoyable. If there's anything specific you love about the area or any suggestions you may have, feel free to share. We're always looking for ways to enhance our community further. Thanks again for being a part of our great community!
This apartment community is a mess. Residents freely leave their trash outside all day, ignoring proper disposal procedures. The stench of rotting garbage in the trash chutes permeates the entire building. To make matters worse, dogs are allowed to mark their territory on your front door, and the leasing office turns a blind eye. The complex is essentially an open door to non-residents, resulting in stolen packages and daily car break-ins due to a perpetually malfunctioning gate. Trying to reach the leasing office is a futile endeavor they don't answer calls or respond to emails. Save yourself the trouble; I won't be renewing my lease, and I strongly advise against leasing here. Currently there is a gas leak in the building, tenants have been without hot water and gas for days!
Property Manager at SYNC CityLine, Responded To This Review
We appreciate your honest feedback and apologize for any inconvenience you've experienced. We are actively addressing issues related to trash disposal, pet policies, and gate malfunctions to ensure a more comfortable living environment for our residents. Our team, in collaboration with external vendors, city inspectors, and the gas company, is diligently working to enhance communication and promptly resolve the gas leak concern. Your satisfaction is our top priority, and we are committed to making the necessary improvements. Should you have additional issues or questions, please feel free to reach out to our Community Manager directly at pm.cityline@syncre.com. Thank you for your understanding.
Management won't fix anything. Our AC stopped cooling 8 times over the year and a half we lived here, with our apartment reaching upwards of 86 degrees for several days. We had to stay elsewhere. They obviously had no sense of urgency fixing it each time or finding a permanent fix. We reached out to the property management company directly and they sent someone within a day or so, and the AC worked again for... one month. Our fridge stopped getting water all together over a month before we moved out, despite maintenance knowing about it, it was yet to be fixed the day we moved out... If you like working out and think you'll use the gym, don't. It takes 4-5 months for them to fix anything in there, if they fix it at all. The staff is obviously unfamiliar with the equipment as well as unfamiliar with attention to detail all together. I guarantee i could walk into that gym right now and the pulley on the cable pull down machine would still be missing. Despite us extending our lease a few days, we still got a very rude, condescending text from management on our original move out date demanding our keys and money. They said it was an "oversight and clerical error," no kidding. The building's fire alarms went off constantly, giving you a great opportunity to chat with your neighbors outside at 3am often, even on Christmas day if you're lucky (which we were, yay). There was literally a fire in our stair well from a gas leak. Lastly, if you want to have even a small box truck of belongings, you cant even get the truck to the service elevator like you can across the street. You have to parallel park the truck in the street and walk your things to the elevator while cars are going in and out of the garage constantly. Oh and I forgot, even after we registered our cars with them in their database they still towed my wife's car and tried to tell us we had to pay over $300 to get it back. I've lived in $500/mo apartments with better management than this place.
Property Manager at SYNC CityLine, Responded To This Review
Thank you for sharing your concerns about issues that you felt were not adequately addressed during your time in our community and your apartment home. We apologize for any miscommunication or delays in your work order requests. We take your feedback seriously and are working to improve our communication and resident engagement processes. If you have specific concerns to discuss, please don't hesitate to reach out. Your feedback is important in helping us enhance our services for all residents!
They really don't care about their customers. I've been trying to get a hold of Resident Retention Specialist Since July 4. and she never responded to my call.
Property Manager at SYNC CityLine, Responded To This Review
Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns in greater detail for a better understanding, please contact us at wecare@syncre.com.
Hidden fees come at you from all different directions. Horrible experience at this building. Multiple theft and break in’s at the building. Don’t rent here. In 2018, Gas was cutoff so many times and had to pay out of pocket for all meals. The last Gas cutoff lasted for weeks. DON’T RENT AT THIS PROPERTY
Quite simply this apartment complex sucks. Avoid it! There's plenty of other complexes in Cityline to go to. It's loud, there's no security, the hallways and stairways reek, dog poop everywhere, and the staff is inconsistent, unhelpful, and on some occasions rude.
Gas has been out 3 times since moving here for days at a time. No communication has been given for four days from the office. No offers to reimburse on food or rent for all the 5 days we've now had to eat out. Don't live here. It's a safety and health hazard that you can't even cook food in.
I do not feel safe here. The GAS LEAKS are a health and safety risk to all the residents. This problem should have been fixed last month when I first notified them I was smelling gas near my unit (2nd building third floor vicinity). I also have not heard of management offering any compensation for food, loss of use, or for inhaling natural gas for these months. Let’s see how this plays out. We may have waived our rights to a class action (per our lease agreements), but we can still all take action individually. They need to do the right thing here immediately. Will update this review accordingly.
Save yourself a lot of stress and pain by not living here. Cons: -gas is out constantly! It’s been out 3x since I’ve moved in. And the best part? No offer for rent or food reimbursement since I’ve had to eat out for four days while it’s out. Classy. -If you love the sound of constant construction - especially early on weekends - this is the place for you! But really, if you rely on your apartment to study or work from home, loud and constant construction work will be your companion. -You will never get a response to an email or phone call. If you want to say anything to staff, you’ll have to go in person. But don’t expect them to have answers to anything. When will these construction noises end? When will the parking garage door be fixed? When will gas be turned back on? - nothing. And no feeling to follow up and find out for you either. -no security. Parking garage is unlocked and there’s been quite a few break ins reported recently -half the time your packages are left at your door and stolen vs using the package concierge The only pro is that they’re new so they are clean upon move in.
Although the apartments are nice the management here is terrible. They are openly rude when you have a question, they do not give clear instructions, and they will blame you for things they messed up on their end. The water pressure here is non existent and they won’t have your move in specials ready even after a month of living here. Do yourself a favor and sign somewhere you’re appreciated
Upon arrival the property was very impressing. It is in a very convenient location, right by the expressway, restaurants, shops and boutiques, great health food markets, and it is the 3rd to last stop on the Dart rail going north to Plano. The amenities they offer are awesome! I love the work out room along with the yoga studio. They have all types of events for the residents on the property. I can't imagine being pool-side during the summer time with the beautiful views, and relaxing furniture. It is very inviting. You can tell the administrative team cares for their residents. We were greeted as soon as well stepped foot into the front office. Our Leasing agent Christopher Darbey was by far the best leasing agent that we have seen! This was the second month my husband and I had been searching for a great property to call home. We actually stumbled upon this property by accident just conveniently located in the area we had saved a few of our searches. Once we met Chris, he made us feel soo comfortable and really cared about our well-being and decision making process. This property delivers the service that anyone would want for a luxury property like the Alexan! Thank you for this experience!
SYNC CityLine Photos
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SYNC CityLine
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Map Image of the Property
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1BR,1BA-A1
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SYNC CityLine - Resort Style Pool
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SYNC CityLine - Leasing Lobby
Models
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Nearby Apartments
Within 50 Miles of SYNC CityLine
SYNC CityLine has studios to three bedrooms with rent ranges from $1,152/mo. to $2,990/mo.
You can take a virtual tour of SYNC CityLine on Apartments.com.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
120 W Cityline Dr
Richardson, TX 75082