Tanglewood

Leasing office was burnt down, and within a day my air was out after the maintenance man was supposed to come and check my air twice and never did. Called Brookside properties twice to get someone to get me in touch with someone to fix my air and received no response, had to hunt down the maintenance man to even come look at my air. I have been in my apartment with record breaking heat with no air. I call and call and receive no response. I’ve also went into office twice, and on the second visit was turned away and told I’m on a list to be fixed but can’t tell me when that will be. I cannot wait to move out of these apartments.

they don’t want to fix anything. there’s this guy that cuss my father out and was very rude. we was supposed to have an electrician, but they keep bringing the same guy here. they’re very cheap. we asked for a NEW refrigerator, and they brought an old one from the vacant house.

Water bugs and roaches are rampant. Not able to put anything in cabinets. No amount of reporting and begging for help is heard or cared about. I would never recommend moving here. This is soooo wrong and what can be done???

Management is awful. Ive been without heat and air probably 2 or more months. They have ROACHES.. They never come out and spray like they say. Patricia the office manager hung up in my face because i asked for MATANIENCE to leave DOCUMENTATION that they fixed the heat because i could not be there due to being at the emergency room with my ill child. Worst place to rent from save your time and money and go somewhere where you will be a valued tenant.

This is a wonderful choice of an apartment if you are looking to move with children. Next door, there is a neighborhood park and a highly favored high school around the corner. The apartment complex itself, offers a playground, swimming pool, and is also pet friendly. The maintenance and management are awesome at getting things done. These are the perfect apartments for an active family.