The Abbey On Lake Wyndemere

They will find ways to bill you beyond rent, for “amenities” no one even uses. The elevators are always broken, cars are broken into (no surveillance cameras) and the stairways are disgusting. I would recommend staying farrrr away.

Lived here since early 2023, started in midrise 4th floor the first 6 months until the constantly broken elevator caused us to transfer to a townhome.townhome view was nice and that was about it. Issues with maintenance, communication and safety. Lease states deposit will be refunded 30days or sooner once move out happens, almost 40 days later still no refund. Told can take 50-60 days. Called management company and zero help.

Nice updated townhouse with no sound proofing. Incredible amount of noise from upstairs neighbors at all times of day and night. Raised the issue several times with management, and got nothing but lip service.

I visited this property and it was not what we expected for their extremely high rents.

The apartments are nice, but you are no more than dollar signs to them. (There are hidden fees everywhere.) Although we enjoyed the feeling of a "quiet neighborhood," that illusion stops once you're inside the walls. We could hear our neighbor's Alexa, alarms, and even people walking through the hallways. The way the staff treats you really leaves a bad taste in your mouth. Throughout the touring and application process they were very kind and professional, but once you become a tenant everything changes. Your emails are ignored, and if you visit the office they treat your presence like an interruption or annoyance. They. Do. Not. Care. About. You. We had a decent time living here, but there was much left to be desired as well. If you decide to lease with the Abbey, I hope your experience goes much better.

The apartment complex is ok with nice view and calm.. Here comes the but 1) Parking spots are too narrow 2) Walls are to narrow - side walls, ceiling and floor. Unfortunately we were on second floor. Our kid was too small to make any noise(less than 1.5 years) but apparently that noise also bothered our downstairs neighbor and she kept banging up.. fortunately she vacated after 10 months into the stay and there was no more banging despite my kid grew up to more than 2. But we could hear loud sounds from our upstairs and neighbors beside. we never banged though 3) Staff is more often rude than nice. I always felt that despite me paying higher rent, I am also paying to get attitude from them 4) Some more the small thing made it really irritating ... They stopped accepting paper checks which was ok if they could allow online payments .. they allowed online payments but it was not free...at this advanced age of online transactions who would charge for online payments.. we at the time of lease are mandated to take renters insurance from the mandated company .. the benefit they say is no deposit ..ok I thought at least I don't have to forgo anything at the end of the lease .. but they charged me like $150 bucks for some spots on medicine cabinet, refrigerator and others .. and I asked who charges $15-$30 for these items .. they showed photos of those spots .. it didn't know whether to laugh or cry..next small thing .. apparently they don't want to accept packages at the leasing office ..which is fine it is their right ..but they mandated us extra dollars to outsource that task to some other company.. why would I pay for their outsourcing or reduction in work

I am moving from Colorado to Texas for a new job and this past Sunday I made it my business to visit the property to get feel for things. I drove around the community and saw the beautiful lake and the nice apartments. I decided to go inside to see if it was possible for me to rent an apartment soon. I was greeted by Devin and from that moment on I have been excited about turning in my paperwork. He was able to show me an apartment he has been very detailed oriented he answered EVERY question I had. He explained everything about the property, from the maintenance of the property, pest control to trash pickup. He made me feel as if I was already home. His professionalism and warm tone was always nice and welcoming. I didn't feel rushed to ask questions or if I was a bother. He took his time to explain everything to me. Even when I left the property and had questions I called and he was still just as warm and inviting as in person. He really has a true calling for helping people. The property is awesome the pool area was clean and looks great. I will be renting here with no questions asked. Thanks again Devin you are truly appreciated.

This is a really nice complex to live in, there are plenty of food places around :), the lake is nice especially at night, everyone is pretty friendly around the pool, the media room is convenient & the indoor basketball court is a nice feature if you have older kids. My lease is ending soon and although I haven't decided if I'm leaving or staying I will definitely recommend this place, here is why. Valerie was here when I first moved in and she did everything in her power to make it an easy move, now that she is gone Devin has been perfectttt. He is extremely nice, knowledgeable, and quick to get onto any issues or concerns you're having. When I put my 60 day notice in they were very nice to me still and tried to accommodate all of the requests I had, to make a decision to stay (which has me leaning towards staying)!

Excellent place to live, thanks to great teamwork the moving process was easy. We absolutely love the lake and all the activities provided. Looking forward to many more years here.

I toured the property a couple of days ago, the leasing staff was very friendly; however, the property director (I think her name is Sandra) kept interrupting and her disposition was extremely unfavorable. I have no idea why or how an individual could attain this position being such an extremely rude and boorish behavior. I was completely turned off by her behavior. I can only imagine how she treats her employees. I won’t be leasing here strictly because of Sandra.

The Abbey is a great place to live. The kids love the indoor basketball court. I just signed my second lease. I love watching all the birds and ducks on the lake.

I have been at the Abbey for 7 years and here is why. I don't just have a lease, I have a relationship with these people. Erik, the property manager has always worked with me every time I have had an unusual request or situation. He does an awesome job of keeping the property beautiful and at a certain level. Shannon, Sandra and the other lady are so cute !!! Along with stunning beauty of these super models in the office, they have the customer service and professionalism to match. These ladies have even come back to the office (after hours I might add) upon contact just to help me out with an amenities request. When it comes to maintenance, I got two names for you: Anthony and Mike. These two guys are constantly taking care of things on property setting great example for the rest of the maintenance team. Mike even hunts me down to get service requests completed. My church meets on property and Anthony as always been there to support us with whatever we needed like a rock. I know that people have there own experiences but this mine and why we continue to be residents at the Abbey. The Burnells

We have been here for about 1.5 years and we have loved the place. Absolutely fantastic place with a great view of the lake. And more importantly, such great service by the leasing staff. Special shout-out to Sandra who always made us feel welcome and at home !!!

The Abbey is an amazing place to live. There is an amazing pool on the lake and we have a lake view from our place. There's also a fitness center that is nice and a movie theater in the main office. It's very nice and everything is well maintained. The only thing I would change is the water pressure which fluctuates from very soft to moderately harder. The staff is always very pleasant and if you need maintenance taken care of it's done the same day or done the next day. I have no complaints. It's a great place to live and it's worth it.

I love my apartment. It's really beautiful, spacious and modern. I have an amazing view of the lake from my balcony. I also really like that we have covered parking at no additional charge since the garage is the bottom floor of the building. However, I do have a few gripes... My neighbors are very noisy. I can hear them above and below, all times of the day or night. And as much as I love having an elevator, it's such a long walk that sometimes I feel like I might as well take the stairs. Not to mention people are always moving in or out so the elevator is often occupied. Overall it's a great apartment, as long as you're willing to put up with the noise.

Good to stay, quite and good place.management are good.

Great community and friendly staff. Great amenities, ie, fitness center, media room, business center, pool, etc..

This apartment complex is very upscale and quiet. The charges are very comparable to other complexes in the area, but lacks some of the amenities found in other complexes. For instance these apartments do not have a spa or sauna. Also, though they have valet trash pickup, you have to pay extra for this service. At some others with the same service, it is included in the rent. Overall this is a very good complex.

CAUTION** CAUTION**CAUTION !!! Do not move into this complex!! Warning!!!! This was the WORST decision our family EVER has done, was to move to this complex. THERE IS NOTHING LUXURY about Lake Wyndemere a "Luxury" Apartment. Thank God I knew better than to sign more than 6 month lease. CAN'T WAIT to VACATE!