The Anderson at River Oaks

Don’t be fooled by this complex, they are in a nice area but we have been through a recent management change and it’s has been downhill from there. The hall carpets are all stained to the point the entire floor will smell like a garbage truck, the elevator stops working every other two weeks, the power system is trash once their is a bad weather, their delivery process with Fetch is such an inconvenience because you can’t really order anything to the mailbox here unless it’s a small package, & maintenance/management are not as attentive to requests as they should be. Now there is talk of renovating so I can only imagine the battles us as tenants will be facing with this soon. 2/10 satisfactory rate with this place.

Apartment management is completely disconnected from reality. Amenities are falling apart or being reduced like the new charge for the luxury of receiving packages. Homeless people are routinely camping out in the lounge at night. At the same time they are raising rents on tenants by $400 to renew leases. This apartment doesn't want long term safe and happy residents, they want cash as fast as they can get it.

Gable is an awesome family oriented environment! The entire staff is pleasant and extremely helpful as a tenant I couldn't asked for a better living space.

The apartment is nice and clean. However, the team decides to change the package program to Fetch, which packages needed to be sent to another place in prior and is not convenient as before.

The building is in a great area and the staff is really nice and always helpful. However, they just switched to the package delivery service "Fetch" which has to be the WORST service that no one should ever had to deal with. So now, instead of utilizing either the concierge or the package delivery lockers the building is equipped with, you're forced to pay to have your packages delivered "to you," which happens roughly 50% of the time. Even then, you'll be lucky to get it the same week you were supposed to. And no, Fetch customer service could not care less. It's a complete waste of money and was honestly the deciding factor when deciding not to renew our lease. Other than that, it's great.

Great apartment. Pet friendly. Nice floorpans. Excellent staff. Friendly neighbors. Plenty of safe parking. Location, location, location...

I had a great experience when moving to Gables River Oaks. Kayla and the staff were extremely welcoming. The area is wonderful and the neighbors are great.

Great location . Good management. Moving towards making changes in package delivery with Fetch . So pretty good . Tenants are normal professional types . Wouldn’t really change anything .

The new concierge staff are surly and rude at every interaction. Also, the stink from the trash chutes fill the halls by my apartment door. The facility is really going downhill.

I love living at Gables River Oaks! I love everyone who works here from the concierge to the front office and maintenance crew. A big, big plus is how pet friendly this place is. I love it! My neighbors are friendly and respectful of others and I love that we are a pretty international bunch of people. There are fun social events every now and then that are a great way to socialize and meet neighbors. I love the gym and the pool area is like a resort. The Upper Kirby/River Oaks neighborhood is fantastic. You are pretty much 10 to 15 minutes from everything! Plus, there are a lot of great restaurants within walking distance of our building, which I love. This is a great place to live!

Great place to live. Clean premises. Timely maintenance and caring and attentive staff. The amenities are well maintained. Would highly recommend Gables River Oaks Apartments!

My fiancée and I have lived at Gables River Oaks for two years now, and we've loved every minute of it! The amenities are amazing, the neighbors are friendly, and the staff are great, especially our leasing agent Kayla. We always host parties and get togethers here because our friends and family love coming over! I would definitely recommend living here for anyone that's interested!

I have had a great experience and have always felt very safe in our community. The amenities are wonderful and well-maintained. The office staff and concierge are very helpful and friendly.

I have been living at Gables for several years. I love the building, location, neighbors & neighborhood. It is such a beautiful, upscale living experience. I recommend it to everyone!

Lovely community, occupied by classy people. Hallways smell great. Amenities are super upscale. Feels like a hotel. Secure garage. Safe neighborhood. Great staff in leasing office and maintenance.

My experience with the concierge staff at Gables River Oaks has been nothing short of disappointing. The inefficiency with new lease contracts and move-in procedures has been a source of frustration and inconvenience. Firstly, it took a whopping 10 days from the time we submitted our application fee to receive our lease contract, and even then, it was not finalized until our moving date. This delay was incredibly frustrating and impacted our plans significantly. To make matters worse, there were two surprise additions to the mentioned rate (trash valet and pest control) that were never discussed during the application process. It's incredibly unprofessional to spring such additional charges on tenants without prior notification. Additionally, they do not allow you to link your bank account for your first payment because it takes a few days to verify. This forced us to use our credit card with a whopping 20% service fee, which is completely unreasonable. What's more, every time we tried to call or speak with someone in person, it led to at least 30-45 minutes of waiting with no real help from the sales manager, Kayla Gasca. Her rude and unprofessional behavior only added to our frustration. Overall, my experience with the concierge staff at Gables River Oaks has been marked by inefficiency, unexpected charges, and a lack of professionalism. I would strongly advise potential residents to think twice before committing to this community.

We are on our 2nd year here and have no complaints! If we have ever needed anything the stuff at Gables River Oaks is quick to get it taken care of.

Gables River Oaks has been a nice place to live. The community is well taken care of and I feel safe and secure here. The location is probably the best part but it does come with the annoyances of city sounds and activity. The staff is always accommodating and professional. The units are priced right for what you are getting.

Erica and Kayla have made me feel so at home since my first tour, I wouldn’t want to be living anywhere else! Moving out here alone has been terrifying and out of all the places I toured they made me feel the most comfortable. Gables replicates a 5 star hotel, from the hospitality to the attention to to detail throughout the cleanliness of the property, it is held to a very high standard. If I was blind folded and walked through the hallways I would think that I’m at a Ritz Carlton. It smells just like a hotel.

We are just loving our apartment. All the staff and workers are so kind and helpful. My babies love the view from our large size window which is the best part. I love everything about this apartment

So far everything has been perfect! The apartment is clean, quiet and spacious. It is modern and well designed. The staff are kind and diligent.

I’ve lived here 3 years now and have enjoyed it so much! The staff is always helpful and kind. I feel safe living here. I just signed to extend my lease and don’t see myself moving anywhere else anytime soon.

From dedication to customer service and exceptional staffing, I can safely say the Gables River Oaks is one of a kind! The amenities are not intimidating, and the area is surprisingly accessible. Well done!

Area is right in the center of river oaks and very close to all grocery stores. The neighborhood is quiet and feels safe with the security and the garage access is limited. Would recommend anyone to live a this community.

Overall, living at Gables has been a very pleasant experience. The staff is very sweet, the maintenance crew is very friendly and helpful, and even the concierge is great!! We love the pool, our patio that oversees it, and the indoor gym is very well kept. Friendly people live here too!

We couldn’t have found a better place to call home in Houston! Maintenance is super responsive with super quick turnaround time and always with a smile

My apartment has been a comfortable and welcoming space since the day I moved in. The living room, with its large windows, fills the space with natural light, creating a warm and inviting atmosphere. It's the perfect place to relax and unwind, whether it's reading a book on the cozy couch or watching a favorite movie on the big screen. The kitchen, while compact, is well-equipped, making cooking and preparing meals a breeze. I've spent countless hours trying out new recipes and enjoying homemade meals with friends and family at the dining table.

It took awhile to decide where I was going live. I love this place and glad I’m here! It’s clean, quiet and convenient. Shops, groceries and food

It’s a great place to live - the building is quiet, everyone is super friendly, and it’s in a great location. And as an added bonus, there’s tons of dogs.

Nice place, i have been living here for the last 2 years and they maintain a clean community and make you feel home everytime you walk in, 100% recommended

The internal team, resources and daily maintenance are all solid. Most move-in issues addressed quickly within a week of moving in to make the transition easier.

So far I love Gables at River Oaks, property staff is super friendly, and maintenance is quick with handling requests. The amenities at the property are also very nice.

I have enjoyed living here for several years. Great amenities. Wonderful neighborhood. Staff is helpful. The quality of the apartments is exceptional

Marissa is simply the best! Her attentiveness and willingness to help have been exceptional. I'm always impressed with how she has all the answers to my questions. Additionally, I love the fact that the hallways and surroundings are always kept clean and peaceful. It has truly contributed to making my living experience here enjoyable and pleasant so far.

Good apartment so far - haven't had any issues. The noise from the pool during the day / evening is sometimes a bit loud. Other than that, the staff is friendly.

It's been four years since moving to Gables River Oaks and I am a very happy resident. The staff is friendly and very helpful; they see to it that your every request is met and no question left unanswered. The apartments themselves are very neat and clean. We are a family of 4 living here and just loving it. ??

It’s going on year 3 with me living here and I absolutely wouldn’t call another apartment home. I love our amenities and activities they have for the residents. The office staff, concierge, and maintenance makes everything a lot smoother. Here’s to another year of leasing!

Great place to live. Located walking distance is some of the best restaurants and stores. The staff is very approachable and friendly. Also, when it comes time to get something fixed they work on your order promptly.

The service provided by the apartment staff is top-notch, always prompt and courteous in addressing any needs or concerns. It's clear that they take pride in maintaining the building and ensuring that residents have everything they need to feel comfortable and at home. And speaking of residents, the people who live here are some of the friendliest and most welcoming individuals I have ever had the pleasure of meeting. From the moment I arrived, I felt like part of a close-knit community, where everyone looks out for each other and genuinely cares about their neighbors.

I have been living here for several years. I love living here. The neighborhood is great, the neighbors are friendly & the service here is very good. No plans to move anytime soon :)

Gables is great! Anytime I need anything, there is always someone available to help! I think the team in general is amazing and maintenance is truly above and beyond! They’ve helped in so many ways and are extremely kind. I truly am very happy to be a resident!

We just love our community so much!! Everything is just perfect with this location and apartment. We have everything nearby all the stores, supermarket, and what not.... we have been enjoying living in Gables since 2019 and it's just lovely to live here with my family ??

We love living here! The building is really nice and quiet, it's in a great area, and the management team is always quick to respond and very helpful.

Love living here! The staff is great and always very helpful. The apartments are quiet and well kept. The grounds and facilities are well kept and very nice. Great weight room and pool. Feel very safe in this community. The neighborhood is great with lots of amazing places to walk to for drinks and meals, and a grocery store in walking distance as well. Great place to live!

The apartments have been going downhill. The staff is good but it’s all the changes they’ve made in customer services. The services they hired is rude and does not follow up.

Generally well run Apartment community. Noisy area from the road to the club on the side of the building. Building seems like it has old bones although constructed well. Water pressure can be inconsistent. Seems energy efficient as utility bills are reasonable. Would like to see visible security and a vending machine.

Awesome place and location! We love the area, the front desk ladies and concierge are all amazing and helpful! Extremely walkable and safe .

The concierge and leasing office staff are the best part of the building by far. They are incredibly friendly, kind, and helpful at all times. Building maintenance, on the other hand, is a major issue. This weekend there was dog poop in the hallway outside my door. The trash disposal room on the 7th floor reeks so badly and constantly that a guest I had over was sick from the fumes after taking a bag over there. My air conditioning breaks on a monthly basis, and it is evident that maintenance is content with that routine instead of permanently fixing or replacing it. A good percentage of my work order requests are not actually addressed, like when I asked for the rusted out fittings in my bathroom to be replaced. The lock on my apartment door has been broken since about a month after I moved in, and I was told it was beyond their ability to fix, and now it has deteriorated so that the keys used by maintenance and amenfiy do not reliably work, which has never been fixed.

Gables river oaks was my family’s home for over 4 years. We had a great experience with the staff and enjoyed having everything that we need within 10 minutes from the apartment.

We moved in to Gables River Oaks a few months ago and love it! The staff are very friendly and work hard to make sure that any problems are resolved quickly. The building is great and the neighborhood is very walkable with plenty of shops and restaurants.