The Francis

The amenities are amazing at the Francis! The staff are so welcoming and helpful. Love everything about this apartment. The light rail is right there which makes it so convenient as well. The apartment is so spacious as well and love the valet trash service

Absolutely love our apartment! Great window views, gym view and equipment is great, concierge is friendly and mail system is great. Only complaint would be the parcel parking passes, ours never work so we have to continually get temporary passes. Overall though, love The Francis!

This apartment complex is located in one of the most convenient areas of Charlotte. The ground floor features a Whole Foods, Starbucks, and CVS, making daily errands effortless. Additionally, the light rail station on the second floor provides seamless access to the rest of the city, which is a major advantage for commuters and those who prefer public transportation. While the location is nearly perfect, one major drawback is the limited availability of EV chargers. For such a modern and upscale complex, the number of chargers is surprisingly insufficient. This often leads to competition among residents, creating unnecessary frustration for those who rely on electric vehicles. It would be great if management could address this issue and expand EV charging capacity to meet the growing demand. Overall, the location and amenities are excellent, but the lack of sufficient EV infrastructure detracts from an otherwise outstanding experience.

I love living at the Francis. The space is so clean and well maintained. The dog park is perfect for my little boy. The concierge at the front is always kind and helpful

I enjoy living at the Francis, great Community Manager and staff however; the parking and visitor situation is not the best for guests. I don’t like having to get up every time I have company to let them in. And residents can only have two guests in the amenity space without the option to rent it out. You’re only allowed 5 parking passes per month with limited access. I even purchased 10 additional passes upon moving in and they’ve never worked, so basically a waste of my money. Found a parking lot attendant in the parking garage one day and explained the situation to him, he gave me more passes that still did not work. So, it’s a lovely place but I’m personally not a fan of certain things.

Enjoying our first 6 months at the Francis. The concierge team is nice. Love the pool and gym. It's conveniently located in Uptown Charlotte.

Love it here! Very nice and clean but the highway can sometimes be loud, i would pay extra not to face it. Other wise best place to live ever

The building location is great, building is clean, and amenities are well maintained. However, the leasing staff is delayed in responses and not eager to help.

This is my first time living in the U.S., and Charlotte offers one of the best urban locations. However, for EV owners, the charging infrastructure in the parking area is lacking. There’s only one Level 2 charger available, so I wouldn’t recommend it.

The best decision I’ve made this year! This is my first apartment and I have all the amenities I need. The building is clean and the service at the front desk is lovely.

Very happy here! The staff are friendly and the location is perfect if you work in uptown but close to great boroughs for other activities. Thank you.

Amazing environment and great interaction with staff! I moved from NY and was very shocked at how welcoming everyone was and clean the staff keep things!

My first apartment in the U.S. has been a great experience, offering a wonderful living environment that I’m very satisfied with. However, as a Tesla owner, I often face challenges with charging since the designated EV spots are frequently occupied. This inconvenience has been a recurring issue, making it difficult to keep my car charged efficiently. While the apartment community itself is pleasant, the lack of available EV charging solutions has added some frustration to an otherwise positive experience. I hope the management will consider expanding the charging infrastructure to accommodate the increasing number of electric vehicle owners.

Amazing amenities and great staff! You’ll love your stay. I’ve been at the Francis for about a year now and it’s been a great experience especially as this is the first apartment I had out of college.

I moved in yesterday and had the most efficient experience. I’m super excited about my future here with the Francis! I’m in love with my apartment and view

I love living at the Francis. It’s very well maintained and it is hands down one of the most convenient locations in Charlotte. The staff is so friendly and helpful and the apartments are stunning. Nothing bad to say about this place.

The Francis was an amazing place to live! Sad to be moving out of North Carolina, but would highly recommend anyone to live here! Amenities, concierge, and the people make this place a perfect home!

The staff and resident community at the Francis are great! Love the location and the amenities are top tier. This was our first apartment when we moved to Charlotte and we couldn’t have made a better choice!

Love it here so far, wonderful staff and wonderful amenities. There is so much near by as well as easy access to get there. Nice clean friendly atmosphere

Very good)) I like it very much, we have not been here long, but we like it very much, everyone is friendly, everything is clean and civilized.

Cristina and Catherine have gone above and beyond to make my stay here enjoyable. They are good listeners and consistently kind. I would never know if they are having a bad day because of the smiles a the love that they show towards residents. I must say all of the workers here have a great attitude.

Extremely helpful leasing staff who genuinely want to assist residents. Friendly neighbors, and clean community environment. Amenities are well kept and plentiful.

a great place to live! amazing amenities and so close to everything! the entire leasing office and front desk staff is super friendly and helpful and really adds to the safety factor

I have really enjoyed living at The Francis. The amenities are terrific, the location is convenient and close to Uptown and the airport, and the staff is tremendous! Great experience so far!

I've been living in my apartment for six months now, and it's been a very positive experience overall. The community is friendly and welcoming, which has made settling in much easier. The location is convenient, with easy access to local amenities and transportation. The apartment itself is comfortable and well-maintained, providing a great environment to come home to after a busy day. Overall, I'm very satisfied with my decision to move here.

The building no longer offers benefits to quality of living, conditions, and price compared to other buildings in the area. It would take a lot for management to make and enforce the necessary adjustments and changes.

Great staff and everyone’s super kind all around! It is very clean all around and the pool has such a beautiful view! I have loved living here so far!

My experience moving into The Francis has been amazing. Everyone on the staff have been so welcoming and helpful. It’s hard to move into a new city, but they have made it much easier. From my first experience with Leylanny to the concierge team, they are first class!

Great location and great amenities! Parking passes are sometimes an issue, but security in the garage is great. The staff is all also very kind

Great experience I enjoyed living in the Francis. The service team especially was really good and took care of issues quickly. Would recommend this place to anyone who wants to live downtown

Really enjoyed living here! The staff is wonderful and I really like having the 24/7 concierge. The amenities are nice as well. I wish parking was a bit more affordable.

So far I’ve enjoyed my stay. I love my view and the location. I love the amenities. The staff is nice. The weekend city events email is always helpful.

Six months have passed since I started living in the United States. During this time, I have found life in the apartment to be very comfortable, and the surrounding environment to be wonderful. First of all, the neighbors are very kind and always greet me with a smile. Thanks to them, I was able to live in a new place without worry. The apartment also has a wide range of facilities, and I especially like the fact that I can use the gym and pool. These facilities are very helpful in maintaining my health and are also a great place to relax. In addition, there is a Whole Foods, Starbucks, and CVS on the first floor, so you can find almost everything you need for daily life. Transportation is also good, and the highway is close by and easy to access. With all these elements, life in the apartment is very comfortable and I can spend my days with little stress.

Overall this has been a great experience! I'm going to miss the staff at The Francis - the leasing, concierge, maintenance teams are all outstanding.

Enjoying our experience so far! Our apartment is modern, clean and quiet. The staff has been helpful and a pleasure to interact with each day! Thank you.

I love the community events, the amenities, and the concierge team. Superb community. I don’t love my apartment itself, all the units are on the small side but everything else exceeds expectations and there’s nothing that can be done regarding apartment layout/size so it’s still 5 stars for me.

Living here is peaceful. The location is perfect where there's never much commotion outside. The amenities are enjoyable and clean. i haven't been able to attend many community events due to scheduling differences but would like to in the future.

I've been living in my U.S. apartment for four months now, and it's been a fantastic experience. The community here is incredibly friendly and welcoming, making it a truly pleasant place to call home. I'm grateful for the positive atmosphere and the great neighbors who make every day enjoyable.

Love it here especially the front desk workers Karen and the whole staff have been a great help to me. They are all ver kind and sincere. If I need lost and found, directions, a listening ear or encouragement the list goes on and on!

love it here! Location is great, convenient to everything. Staff is amazing. Building is clean and classy. Neighbors are friendly. Amenities are fantastic.

Living in this downtown Charlotte apartment building has been a fantastic experience. The views of the city skyline are breathtaking, especially at night when everything lights up. The pool area is a perfect spot to relax and enjoy some downtime. With its central location, everything you need is just steps away, from great restaurants to fascinating museums. The staff here are friendly and helpful, making you feel right at home. Overall, if you're looking for a stylish and convenient place to live in Charlotte, this apartment building ticks all the boxes

It has been amazing! Everyone is super friendly and the building is well maintained. Response time are very fast and all processes have been smooth and efficient.

The residence offers a wide range of benefits, including an excellent location, essential nearby shops, breathtaking views from the apartments, a friendly community, attentive concierge service, prompt maintenance, and modern digital amenities. I have no complaints whatsoever.

So far so good. Neighbors are friendly. Amenities are clean. Staff is friendly and make it an effort to greet you by name. View is amazing and location is good as it's right off the main street so it's mostly quiet, but walking distance to all the activities.

Love living at the Francis. Catherine at the concierge is amazing! We’ve had issues with the fire alarm going off over the years, but they are quick to address issues.

Location is perfect! Easy access to public transportation, restaurants, theater, parks. Outstanding concierge team. Accessible, responsive, always professional.

The Francis has the best location -- next to a light rail station, on top of a Whole Foods, and a minute away from a CVS. Amenities are great, and a lot less random fire alarms so far than compared to last year!

Great place to live. Having the dog park located in the building and on the 10th floor is great for safety and convenience. Amenities are also great.

Love the support and positive energy from the Francis Team . Living here feels like family and home , centrally located in our beautiful Queen City

Amazing place to live at! Only has been a month for me and I love it. Amazing people and staff just great all around! The amenities are outstanding so I have no complaints at all.