The Glen at Highpoint
9050 Markville Dr,
Dallas,
TX
75243
Today
Favorites
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Monthly Rent
$929 - $1,799
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
600 - 1,094 sq ft
The Glen at Highpoint
Favorites
Pricing & Floor Plans
filter results by bedrooms
A2 - Medina
$929 – $1,189
1 Bed
1 Bath
680 Sq Ft
20 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 1033price $1,056square feet 680availibility Now
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Unit 2733price $1,056square feet 680availibility Now
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Unit 3436price $1,094square feet 680availibility Now
A3 - Angelina
$1,019 – $1,446
1 Bed
1 Bath
732 – 834 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 1938price $1,019square feet 834availibility Now
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Unit 4125price $1,029square feet 732availibility Now
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Unit 3136price $1,249square feet 732availibility Now
A4 - Sabine
$1,079 – $1,234
1 Bed
1 Bath
765 – 862 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 3931price $1,079square feet 862availibility Now
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Unit 2524price $1,154square feet 765availibility Now
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Unit 0233price $1,234square feet 862availibility Now
A1- Trinity
$949 – $984
1 Bed
1 Bath
600 – 715 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 3814price $949square feet 715availibility Mar 2
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Unit 1411price $949square feet 600availibility Apr 10
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Unit 3611price $984square feet 600availibility Apr 10
B2 - Colorado
$1,259 – $1,614
2 Beds
2 Baths
999 – 1,094 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 4235price $1,394square feet 999availibility Now
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Unit 0733price $1,459square feet 999availibility Now
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Unit 0711price $1,614square feet 999availibility Now
B0 - Navasota
$1,309 – $1,799
2 Beds
1 Bath
866 – 997 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 3027price $1,499square feet 866availibility Now
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Unit 3021price $1,499square feet 866availibility Now
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Unit 3038price $1,649square feet 997availibility Now
B3 - Rio Grande
$1,379 – $1,531
2 Beds
2 Baths
1,046 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2634price $1,514square feet 1,046availibility Mar 2
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Unit 2831price $1,379square feet 1,046availibility Mar 30
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Unit 1632price $1,514square feet 1,046availibility Mar 30
B1 - Brazos
$1,266 – $1,586
2 Beds
2 Baths
958 – 1,073 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 3521price $1,266square feet 958availibility Mar 3
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Unit 3231price $1,586square feet 1,073availibility Mar 4
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Unit 3222price $1,539square feet 958availibility Mar 14
A2 - Medina
$929 – $1,189
1 Bed
1 Bath
680 Sq Ft
20 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1033price $1,056square feet 680availibility Now
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Unit 2733price $1,056square feet 680availibility Now
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Unit 3436price $1,094square feet 680availibility Now
A3 - Angelina
$1,019 – $1,446
1 Bed
1 Bath
732 – 834 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1938price $1,019square feet 834availibility Now
-
Unit 4125price $1,029square feet 732availibility Now
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Unit 3136price $1,249square feet 732availibility Now
A4 - Sabine
$1,079 – $1,234
1 Bed
1 Bath
765 – 862 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 3931price $1,079square feet 862availibility Now
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Unit 2524price $1,154square feet 765availibility Now
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Unit 0233price $1,234square feet 862availibility Now
A1- Trinity
$949 – $984
1 Bed
1 Bath
600 – 715 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 3814price $949square feet 715availibility Mar 2
-
Unit 1411price $949square feet 600availibility Apr 10
-
Unit 3611price $984square feet 600availibility Apr 10
B2 - Colorado
$1,259 – $1,614
2 Beds
2 Baths
999 – 1,094 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 4235price $1,394square feet 999availibility Now
-
Unit 0733price $1,459square feet 999availibility Now
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Unit 0711price $1,614square feet 999availibility Now
B0 - Navasota
$1,309 – $1,799
2 Beds
1 Bath
866 – 997 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 3027price $1,499square feet 866availibility Now
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Unit 3021price $1,499square feet 866availibility Now
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Unit 3038price $1,649square feet 997availibility Now
B3 - Rio Grande
$1,379 – $1,531
2 Beds
2 Baths
1,046 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2634price $1,514square feet 1,046availibility Mar 2
-
Unit 2831price $1,379square feet 1,046availibility Mar 30
-
Unit 1632price $1,514square feet 1,046availibility Mar 30
B1 - Brazos
$1,266 – $1,586
2 Beds
2 Baths
958 – 1,073 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 3521price $1,266square feet 958availibility Mar 3
-
Unit 3231price $1,586square feet 1,073availibility Mar 4
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Unit 3222price $1,539square feet 958availibility Mar 14
* Price shown is base rent and may not include non-optional fees and utilities.
View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
About The Glen at Highpoint
The Glen at Highpoint Apartments features eight spacious floor plans with one and two-bedroom floor plans in North Dallas. Our amenities include walk-in closets, full-size washer and dryer connections, vaulted ceilings & so much more! The property features reserved covered parking and a swimming pool. North Dallas is a great neighborhood with plenty of schools, parks, fitness trails, shopping & on-trend restaurants. Contact us today to set up a tour and come see the property for yourself!
The Glen at Highpoint is an apartment community located in Dallas County and the 75243 ZIP Code. This area is served by the Richardson Independent attendance zone.
Unique Features
- 3 Naturally Designed Swimming Pools
- Carport
- Naturally Designed Outdoor Hot Tub
- Wi-Fi at Pool and Clubhouse
- Flex Rent
- Sunroom*
- Ceiling Fan
- Air Conditioner
- RealPage ® Deposit Insurance
- W/D Hookup
- Additional Storage Space*
- Off Street Parking
- Patio/Balcony
- Vaulted Ceilings*
- Large Closets
- Select Upgraded Units
- Social Lounge
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Public Transportation
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Walk-Up
- Fitness Center
- Hot Tub
- Pool
- Playground
- Gated
- Grill
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Walk-In Closets
Microwave
Refrigerator
Wi-Fi
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Security System
- Trash Compactor
- Tub/Shower
- Handrails
- Framed Mirrors
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
- Quartz Countertops
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Sunroom
- Vaulted Ceiling
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$125
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Application Fee$75
- Dogs Allowed
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Monthly pet rent$20
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One time Fee$400
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Pet deposit$0
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Pet Limit2
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Restrictions:Restricted breeds include but are not limited to: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman & Airedale.
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Comments:Rent and Fees are per pet.
- Cats Allowed
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Monthly pet rent$20
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One time Fee$400
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Pet deposit$0
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Pet Limit2
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Restrictions:Restricted breeds include but are not limited to: German Shepherd, Anatolian Shepherd, American Pit Bull Terrier, American Bull Dog, Staffordshire Bull Terrier, American Staffordshire Terrier, Rottweiler, Bullmastiff, Akita, Chow Chow, Wolf-Dogs and Wolf Hybrids, Doberman & Airedale.
-
Comments:Rent and Fees are per pet.
- Parking
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Surface Lot--
Details
Lease Options
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6, 7, 8, 9, 10, 11, 12
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Short term lease
Property Information
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Built in 1984
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708 units/3 stories
Property Address:
9050 Markville Dr,
Dallas,
TX
75243
Amenities
- Wi-Fi
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Public Transportation
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Walk-Up
- Gated
- Grill
- Dog Park
- Fitness Center
- Hot Tub
- Pool
- Playground
- 3 Naturally Designed Swimming Pools
- Carport
- Naturally Designed Outdoor Hot Tub
- Wi-Fi at Pool and Clubhouse
- Flex Rent
- Sunroom*
- Ceiling Fan
- Air Conditioner
- RealPage ® Deposit Insurance
- W/D Hookup
- Additional Storage Space*
- Off Street Parking
- Patio/Balcony
- Vaulted Ceilings*
- Large Closets
- Select Upgraded Units
- Social Lounge
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Security System
- Trash Compactor
- Tub/Shower
- Handrails
- Framed Mirrors
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
- Quartz Countertops
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Sunroom
- Vaulted Ceiling
- Walk-In Closets
- Linen Closet
- Window Coverings
- Balcony
- Patio
Expenses
Recurring
Cat Rent
$20
Dog Rent
$20
One-Time
Administrative Fee
$125
Application Fee
$75
Cat Fee
$400
Dog Fee
$400
Office Hours
| Monday | 8:30am - 5:30pm |
|---|---|
| Tuesday | 8:30am - 5:30pm |
| Wednesday | 8:30am - 5:30pm |
| Thursday | 8:30am - 5:30pm |
| Friday | 8:30am - 5:30pm |
| Saturday | 10am - 5pm |
| Sunday | 1pm - 5pm |
Just 20 minutes northeast of Downtown Dallas, Lake Highlands is filled with sizable homes and affordable apartments for rent. Residents in this neighborhood enjoy a mostly residential community with plenty of green space as well as a short commute to Dallas. The neighborhood is bordered by Interstate 345 and 635, making it easy to commute into downtown or the rest of the Dallas area.
You can find many restaurants scattered throughout the Lake Highlands neighborhood – all within a short drive of your home. Take a ride over to Lalibela Ethiopian Restaurant & Bar for some awesome food, or give some authentic Tex-Mex cuisine a whirl at El Fenix. On sunny days, locals love to gather at Flag Pole Hill Park in the southwest corner of the district. Bring a picnic and enjoy the scenic overlook at White Rock Lake. Hiking at White Rock Creek Trail has gorgeous views, plus it has connections to other parks within the White Rock Creek Greenbelt.
Learn more about living in Lake Highlands
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 6 min | 2.2 mi | |
| Drive: | 8 min | 3.7 mi | |
| Drive: | 11 min | 6.9 mi | |
| Drive: | 14 min | 8.0 mi |
The Glen at Highpoint is within 6 minutes or 2.2 miles from Richland College. It is also near The Art Institute of Dallas and UT Dallas.
Schools
Public Elementary School
Grades PK-6
569 Students
Attendance Zone
5
Out of 10
Public Middle School
Grades 7-8
750 Students
Attendance Zone
4
Out of 10
Public High School
Grades 9-12
2,896 Students
Attendance Zone
5
Out of 10
Charter High School
Grades 9-12
289 Students
Nearby
1
Out of 10
Private Elementary & Middle School
Grades PK-8
357 Students
Nearby
Private Middle & High School
Grades 7-12
173 Students
Nearby
Private Middle & High School
Grades 8-12
23 Students
Nearby
School data provided by
GreatSchools
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
Transportation options available in Dallas include Lbj/Central, located 0.4 mile from The Glen at Highpoint. The Glen at Highpoint is near Dallas Love Field, located 14.3 miles or 21 minutes away, and Dallas-Fort Worth International, located 22.9 miles or 28 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 8 min | 0.4 mi |
|
|
Drive: | 3 min | 1.2 mi |
|
|
Drive: | 4 min | 1.6 mi |
|
|
Drive: | 6 min | 2.5 mi |
|
|
Drive: | 7 min | 3.2 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 20 min | 13.4 mi |
|
|
Drive: | 19 min | 15.1 mi |
| Drive: | 24 min | 18.1 mi | |
|
|
Drive: | 23 min | 18.3 mi |
|
|
Drive: | 27 min | 21.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 21 min | 14.3 mi |
|
Dallas-Fort Worth International
|
Drive: | 28 min | 22.9 mi |
Time and distance from The Glen at Highpoint.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 4 min | 0.2 mi | |
| Walk: | 11 min | 0.6 mi | |
| Walk: | 13 min | 0.7 mi |
The Glen at Highpoint has 3 shopping centers within 0.7 mile, which is about a 13-minute walk. The miles and minutes will be for the farthest away property.
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Richland Park
|
Drive: | 6 min | 2.4 mi |
|
Terrace Park
|
Drive: | 8 min | 3.6 mi |
|
Heights Park
|
Drive: | 9 min | 4.2 mi |
|
Cottonwood Park
|
Drive: | 9 min | 4.4 mi |
|
Berkner Park
|
Drive: | 10 min | 4.7 mi |
The Glen at Highpoint has 5 parks within 4.7 miles, including Richland Park, Cottonwood Park, and Terrace Park.
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 2.2 mi | |
| Drive: | 6 min | 2.6 mi | |
| Drive: | 6 min | 2.8 mi |
The Glen at Highpoint has 3 hospitals within 2.8 miles, the nearest is Medical City Dallas Hospital which is 2.2 miles away and a 5 minutes drive.
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 32 min | 24.4 mi | |
| Drive: | 61 min | 47.0 mi |
The Glen at Highpoint is 24.4 miles from Dallas Naval Air Station, and is convenient to other military bases, including NAS Fort Worth Joint Reserve Base.
Property Ratings at The Glen at Highpoint
5/4/24
if i could give 1 star i would
I’m a current resident and currently praying that I find another apartment to move in soon. This place has been a nightmare. The part I hate the most is the ROACH INFESTATION. It started last summer when they were working on the breezeways in front of our doors. I started noticing the roaches in the kitchen, then the bathroom and they made their way into my bedroom. They have officially infested my router and modem to which i have video proof. My work equipment is currently at high risk as i FIGHT daily to keep the roaches from inhabiting it. I had to get a roach removed from my ear to which management didn’t care and they told me to contact maintenance. To which i filled out a veryyy lengthy pest control request stating the amount of Money that I have spent trying to rid myself of these roaches. I have spent a lot of money on pesticides roach traps roach sprays bombing. I even went as far as Roach powder that smells horrible and I keep having to lay it down because the roaches are not going away. I shouldn’t have to be coming out of pocket to spend so much money to read my apartment of roaches. The complex has failed to assist me in this matter because I have submitted multiple requests on roaches on my last request. I included a very detailed description of what happened the last time pest control came by and I requested that they bring something different to try and attack the roaches and get rid of them Guy came and told me that the apartment complex did not let him read the notes. Therefore he brought the same thing that was brought the last time to spray. This did not help the infestation has gotten worse. All I am needing is a miracle right now for an apartment to approve my application so that I can move
Property Manager at The Glen at Highpoint, Responded To This Review
Hello- We absolutely want to speak with you about the pest issues that you're having. We are very sorry that the problem has persisted despite many attempts to clear them. Unfortunately, we cannot call you personally because this review is anonymous. Please reach out directly to our manager when you have a moment so that we can discuss a plan to get this resolved. Thank you. - The Glen at Highpoint Team
2/1/24
Extremely Poor Maintenance
I have lived in this community for 3+ years with perfect rental history. However, when it comes to this property taking care of its tenants they are beyond poor in their responses. I've had many issues but the more current and worst was on 1/16 when a vacant unit above me pipes burst and cause major leaks and flooding in my unit from the kitchen to the balcony. I'm am STILL in the unit despite mold and mildew being visible. It took 2.5 hours to actually fix the leak to which the response from leasing was that 'we had several other units flood so you will have to wait it out until maintenance arrives". They 'replaced the cabinets' on 1/23 which was reupholstered onto moldy ceiling tile. Additionally they left my counters exposed without plastic covering so all the residue from the job is still on my counters and uncleaned. My carpets were fully saturated only becoming dry a week later leaving behind a mildew odor that over powers my home. On 1/25 the foam padding underneath the carpets were changed and stapled back down on those same water damaged carpet, but I was informed 'it's not maintenance responsibility to clean it' and they would have to access the damages later to determine the next step even tho they can clearly see and smell that the carpet is ruined! My kitchen light does not work as it was was flooded out and there is currently a puddle of water with a black and brown mold growth around it that has been left for over two weeks despite several maintenance visits and observations. The response was this would have to be 'assessed to see if anything can be done'. This is also the second time my home has received water damage from 3rd floor pipes bursting (winter storm 2021) and it took them over 4 months to replace the moldy countertops. I have many more poor maintenance issues but this is the worst by far. Save yourself the trouble and apply to another living community. This for sure will be my last lease with Glen at Highpoint!!! Don't make it your first!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello Devrick, First and foremost, we apologize for the inconvenience you experienced with the water pipe burst. Unfortunately, this is something out of our control and our staff does do their best to manage the damages as quickly as possible. We can certainly understand your frustration and we would be more than happy to discuss this further with you personally. We look forward to ensuring everything has been taken care of as needed and work with you to resolve anything outstanding. Thank you. - The Glen at Highpoint Team
1/30/24
SUPER RICKETY AND SHAKY, HORRIBLE MAINTENANCE !
DO NOT EVER COME CLOSE TO THIS PLACE !! I lived there over 6 years and left in 2023. This place is freaking old , rickety, ramshackled and worn-out !! Every year, Expect Not to having hot water for at least couple weeks in winter, Even though there is no ice/snow outside !!! Also Horrible maintenance team ! You have to submit a request several times, and finally walk in to office by person, So maybe they send a maintenance guy in the next few days !
Property Manager at The Glen at Highpoint, Responded To This Review
Hello Samuel, We take these concerns very seriously and would like to work with you to address them. We did try to look you up and did not see your name listed as a resident with us. We did experience a winter storm two weeks ago which caused some issues. Due to the way the property is plumbed, water has been on and off throughout the day to make plumbing repairs. We do apologize for that inconvenience. Residents have, however, had water in the evening except during the freeze when they had to perform pipe repairs. If at any time you do not have hot water, please call the office directly so that we can look into the problem and have it addressed as quickly as possible. Thank you. - The Glen at Highpoint Team
1/30/24
HORRIBLE MAINTENANCE ! VERY OLD AND WORN-OUT STRUCTURE !
Horrible foundation and structure, everything is super old and about to collapse ! Water pressure is a big joke ! The whole winter, You have to take shower with semi-warm water, No hot at all ! And any maintenance request takes forever for them to fix it ! Also the office NEVER responds the phone, No matter what time of the day you call, they DO NOT Respond, Period !!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello Samuel, We take these concerns very seriously and would like to work with you to address them. We did try to look you up and did not see your name listed as a resident with us. We did experience a winter storm two weeks ago which caused some issues. Due to the way the property is plumbed, water has been on and off throughout the day to make plumbing repairs. We do apologize for that inconvenience. Residents have, however, had water in the evening except during the freeze when they had to perform pipe repairs. If at any time you do not have hot water, please call the office directly so that we can look into the problem and have it addressed as quickly as possible. Thank you. - The Glen at Highpoint Team
1/22/24
DO NOT MOVE HERE !!!
DO NOT MOVE HERE !!! WE HAVEN'T HAD HOT WATER FOR A WEEK NOW !! AND IT'S NOT EVEN ANY FREEZING WEATHER OR ANY ICE OUTSIDE !!! This apartment is freaking old , Shaky and rickety. Everyday expect something in your apartment to break down and it takes forever for them to fix it !!!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're very sorry to read about this unfortunate situation. We absolutely understand you are upset and we do apologize for this inconvenience. Our team works diligently to head off these types of building issues and works urgently to resolve them when they do happen. Again, our apologies this has affected you and perhaps some other residents. Should you have any further concerns, please reach out to our community manager directly. Thank you. - The Glen at Highpoint Team
8/12/23
Underwear in the Touring Unit
I went to tour a 2b 2br w/ a sunroom. It's one thing if there are bugs, you can take care of that on your own, but there was an actual pair of underwear in a bathroom closet. I didn't look too long to inspect if it was clean or dirty, but regardless it was a pair of underwear in the unit that is TOURED. If they can't even clean their unit for tours, it makes me wonder how willing they are to help you if you need pest control or maintenance. The deal they're doing is great don't get me wrong, but you get what you pay for essentially. Also, I got a peek at how much they are currently leasing at this point, they are only leasing about 70% of the total units they have, so the management is struggling to lease these units, and for good reason too, which is why the deal is happening right now. So if you are fine with finding extra underwear in the touring unit, or are fine with any of the other bad reviews about this place, then this place is for you!
Property Manager at The Glen at Highpoint, Responded To This Review
We are not aware of this incident. Our staff is here to ensure all of our residents and potential residents have a great experience. While we appreciate feedback about our leasing numbers, they are not accurate or correct and we do not share this type of information publicly. We would be more than happy to speak with you about these inaccurate claims and address any concerns you have. Thank you. - The Glen at Highpoint Team
1/26/23
Worst place to live
Roaches , pipes burst easily , gate code gets changed and no notification , very poor communication
Property Manager at The Glen at Highpoint, Responded To This Review
We would be more than happy to speak with you about your concerns. We do have pest control services and certainly want to address your needs and offer you better service moving forward. Don't hesitate to check in with our staff so that we can resolve any outstanding issues. - The Glen at Highpoint Team
5/10/22
Horrible Place and Management
They say smoke free, but I have had to close my vents because of all the tobacco, marijuana and drug fumes coming through the vents. Police, security and management do nothing about it. You have to stand at your door, airing out your apartment, even in the middle of the night; not a safe place at all. They painted right over the mold in bathroom. I was told appliances were new, but there was nothing new about them. Leak and cracks in window not fixed. Water leaks coming right through ceiling and bathroom vents not permanently fixed. Neighbors play loud music, boom boxes, in middle of night, rules are not enforced. Have bought many police reports to management concerning drug use by neighbors they do nothing about it. You don’t want your children here. It is a drug den, not a home.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We take the safety and well-being of our residents very seriously and we are sorry to hear that you feel we have not met your expectations. We have specific policies in place that are also outlined in our lease agreements regarding smoking, noise, etc. We would be more than happy to review those with you so that we can assess if anyone is in violation of those rules. If there are pending maintenance issues in your home, please know that we can review those with you immediately and confirm if the appropriate requests have been submitted. We can also provide you with an eta for repairs. We apologize if you have been inconvenienced in any way. We want to assure you that we do not take your concerns lightly and we look forward to working together with you to address them. We are confident we can provide a reasonable solution for you. Thank you. - The Glen at Highpoint Team
5/28/21
An Absolutely Terrible Experience
My patio is held up by two-by-fours. As is the stairwell. I have lived here a year and it has been a terrible experience. This place violates so many codes and is frankly unlivable. The Glen due to poor management, terrible infrastructure, abysmal location, roach infestations, lack of care for their tenants, and complete disregard for their residence well being is not the place to live. Search elsewhere.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for your feedback. We're sorry to read that you've not had a wonderful experience living in our community. We have every intention to provide all of our residents a beautiful and safe place to call home and want to do everything we can to improve your opinion and personal experience. Due to the nature of your concerns, we feel it's imperative that our community manager listen to the issues you've raised. Unfortunately, your review is anonymous and we're not able to reach out to you immediately. We know that your time is important but hope that you will contact our manager at your earliest convenience. We would like an opportunity to speak with you to provide updates on all the improvement initiatives that we're currently undergoing. We look forward to talking soon. Thank you. - The Glen at Highpoint Team
4/24/21
Poorly managed
Management doesn't follow up with residents' complaints. They're very unprofessional, are not really concerned about the needs of the residents. Maintenance doesn't get done in a timely manner even if it's an emergency. It's just not worth the hassle living here. Dogs barking at night and poop on the ground all over.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for your feedback. We're distraught to read about your perception about our beautiful community and wonderful residents. Our residents are our top priority and it's very important to us that all of our residents have an exceptional living experience in our community. Your review is anonymous, otherwise we would reach out to you immediately to address your concerns. As an owner managed community, we have a vested interest to ensure that our property is beautiful and safe at all times. We know that your time is important but hope that you will reach out to our community manager at your earliest opportunity. It's important that we listen to your concerns and address any issues immediately, especially if it's an emergency. We'll hope to hear from you soon and make all the necessary improvements in order to change your opinion while improving your own personal experience. Thank you. - The Glen at Highpoint Team
3/11/21
Run in the other direction
The property was damaged May 2019 by a storm (never repaired) then hit by tornado October 2019. As of March 2021, most of the buildings are NOT repaired which is why you can move in for $1. Exterior walls are made of interior material.They are just trying to pay their bills. They don't answer or return calls. The turnover rate is high. Kids tear down wooden fence weekly. The parking is an issue and guests are limited and must register or get towed.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We appreciate you taking the time to share feedback about your experience. We understand that it has been a challenging year. Our community has been working to recover from several natural disasters that have hit our city. As you mentioned, we were hit by a terrible storm and several months later we were hit with a tornado. While we were making progress with repairs caused by the storm, the tornado did affect us and cause further damage. In addition, we were soon faced with managing our property and resident's needs during the Covid pandemic. With all of these unfortunate events, we did experience several delays with completing repairs. As you can imagine, a shortage of vendor partners who provide services and repairs, as well as a shortage of parts has caused some unexpected delays. While we realize it can be frustrating, please know that our team is working as quickly as possible to address all of the needs of our community prioritized by level of urgency. We realize it has been a challenging time for everyone and we truly appreciate your patience as we work toward bringing our community back to the beautiful property it was. We would be more than happy to chat with you personally about any further concerns you may have. Thank you. -The Glen at HighPoint Team
11/5/20
DO NOT LIVE HERE
DO NOT! I REPEAT, DO NOT, LIVE HERE!! I haven't even been here a month and I am already forming an exit strategy. First, office staff is EXTREMELY rude. They will look down on you like you are scum of the Earth. Second, I've had to go into the office, who looks at you like you're scum, multiple times now to get my rent price adjusted! They are trying to charge $70 more than my lease agreement says. Lady up front rolled her eyes and told me she couldn't do anything and I'd have to come another day. Another day? Rent has to be in by a certain time or you're penalized, and I don't know about most people, but I have a job!! I can't just walk in and out of there at any old time. Places are old and dumpy, and the new renovated ones are assuredly overpriced. Save yourself the headache, find a better spot for yourself. These are trash.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you very much for your feedback. We're disappointed in the experience you have described and would like to have an opportunity for our community manager to discuss your concerns in person and learn more about your interactions with our staff. We pride ourselves on providing great service and transparency to every resident and are disappointed that you have not had an exceptional experience. We know that your time is important but hope that you will reach out to our community manager at your earliest convenience. We would normally reach out to you but your review is anonymous and we're no able to do so. We hope to hear from you soon and work together to improve your experience living in our community. Thank you. - The Glen at Highpoint Team
10/9/20
Tremendous Roaches
I've never ever seen that amount of roaches. It was a terrible memory living at Glen at a Highpoint.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're disheartened to read that your experience living in our community did not meet your expectations. It is certainly always our intention to provide you great services and a beautiful and safe community to call home. We're sorry we didn't have a chance to work with you and listen to your concerns prior to you moving out of our community. We know that together we could have worked on any issues you were having with your home and improved your overall experience. We wish you all the best in your new home. Thank you for having been a member of our community. - The Glen at Highpoint Team
9/24/20
DO NOT MOVE HERE
Takes over a month to get repairs fixed in the apartment. They are roach infested the pest control is a joke and do not spray weekly, exit gate always broke, lines of car parked at the gate trying to get in due to not having gate access. Manager n assts manager are a joke. You can go to the rent office place a work order or going n place a work order but be ready itll be 30days if not more before they come and do repairs. Please take ur money else where but here
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We are very concerned to read your review. We would be happy to speak with you regarding the pest issues as we can certainly schedule additional abatement services to have this taken care of immediately. Additionally, we would be happy to discuss any unauthorized entries into your home. Our top priority is the safety of our residents and we apologize if at any point you felt this was not the case. We look forward to working with you to resolve any outstanding issues and turn your experience into a positive one. Thank you - The Glen at HighPoint Team
4/2/20
Love it here!
My dog Petey and I have had a great time here! He loves when I take him for walks around the property. Everyone is very friendly and people sure do love animals here! My apartment has been great and I can't wait to have friends and family over so that I can show off my place!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're thrilled that you and Petey have had such a great time in our community! We pride ourselves in being a pet friendly property and we love hearing that you've had such a nice experience here with us. If there is ever anything we can do for you, please don't hesitate to reach out! Thank you - The Glen at HighPoint Team
3/3/20
Roach infested
When I moved here, this building was roach infested. Maintenance do come fix things in a timely manner, but when the tornado hit, the apartments weren't really leniant with rent payments, and expected people to live in the apartment with no lights and no heat freezing cold. Didn't knock off anything on the rent, and threatened eviction if you didn't pay even though they weren;t livable at the time. I would not recommend this place to anyone. and since the tornado last year this place still looks horrible. However the staff were pleasant and they were just doing their job.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for your understanding during this difficult time as our community continues to recover from the damaging effects caused by the tornado. We understand that you may be frustrated by the recovery process yet we assure you that our team is doing everything we can to rebuild our community and accommodate residents that have been severely affected. As you can imagine, it's a very challenging process and takes time in a community this size. As an owner managed community, we have a vested interest to ensure that our community is well maintained at all times. We appreciate your kind words about our staff and we assure you that we have every intention to bring our community back up to our standards and provide an exceptional living environment for all of our residents. Thank you for your patience during this sensitive time. You are always welcome to stop by our office and our team would be happy to talk to you about any concerns you may have while providing you updates on our progress. Thank you. - The Glen at Highpoint Team
9/9/19
HORRIBLE
Please do not make the same mistake many of us have made. I’ve filed multiple maintenance requests to properly fix my ac, all of the gates do not work even though it says limited access on their website. Heartland patrol are giving out $100 tickets to residents because of an issue that the property manager won’t fix. You pay monthly for pest control but never see them. There is trash everywhere and honestly it’s not that safe. If these people would take the time to actually listen to their tenants instead of replying to every negative review than maybe you wouldn’t have so many bad ones.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to see that you are frustrated and we're here to help! We want you to have a great experience living in our community and many times we just need to hear your feedback and understand your concerns. Thank you for your patience as we prioritize our resident requests and work tirelessly to ensure that our community is well maintained at all times. As you can imagine, in a community this size things can become broken and require continual work and improvements. While we do our best to ensure that our infrastructure is in top shape, resident feedback helps us isolate issues and prioritize improvement initiatives. Thank you for providing your perspective. If you have submitted your requests and are not receiving satisfactory repairs, please reach out to our management team to provide your feedback and concern. We would be happy to talk to you in person and assure you that your concerns will be addressed. Thank you. - The Glen at Highpoint Team
6/20/19
Bad really bad
First off the maintenace team doesnt know what they are doing my roof leaked for a month and I was told the 5 times maintenace worked on it it was repaired it was like pulling teeth from a child to get answers on what was going on i had to threaten them I was going to move out and call the city before the repair was done the put me in there model apartment witch had mold in it and I would rather stay in my apartment with the roof leaking than stay in the model the security gates has not worked for over a year I was told they was getting them fixed as someone hit them the pool has not been open and is discussing with nasty brown green water them most resent is I had a line back up and water flooded my living room I was told to put in a workorder online but the online system isnt working i reported this to them and still nothing done about it they also come up with fake charges to charge there renters I was out one morning walking my dogs and there was a naked man wondering around the complex and when I called there security and left a message there was no fallow up or concern so I called 911 and reported it when I asked the management team about it they said ok we can try and look into it then maintenance keys came up missing and we turned in there wasnt even a thankyou there is no telling how many unit keys was there before and to have them scattered around on the ground they have yet to change lock for safety reasons I am looking too move out soon and I have only been here a few months I would advise anyone looking not to even stop to look at these apartments
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to hear about the experience you are having as a resident in our community. The is certainly not the experience we want our residents to have. We would like to work directly with you to make things right and improve your living environment. It's important to our team that you are comfortable in your home and within our community. Please contact our manager at your earliest convenience so that we can begin to address your concerns and resolve any outstanding issues. We look forward to providing you top notch service to your satisfaction. We hope to hear from you soon! - Glen at Highpoint Team
5/6/19
Read this before you live here
The maintenance issues that are currently outstanding are 12/08/18 Holes in the exterior walls of the patio, by patio door and railing. 12/08/18 Patio electrical outlet coming out of the wall 12/08/18 Plaster around ceiling fan falling off and cracks in the ceiling about the fan - this happened when the fan was replaced. 12/08/18 Exposed wires in the entryway closet above the door 12/08/18 Smoke detectors need new batteries 12/08/18 Living room vent cover is coming unscrewed - vent cover is falling off of the wall 12/08/18 Dining room outlet pulling away from the wall All of these were said in the portal to be fixed 12/13/18 none of them were done 12/16/18 I put in a maintenance request to have all of those requests put back into the system - they were put back in and then once again marked as completed 03/06/18 Day before signing my renewal - I printed off the maintenance request - highlighted the ones that had not been completed and gave the papers to Suky - still none of these have been done My AC has had to be fixed 6 times in less than two years 05/21/17 fixed on 05/23/17 05/27/17 fixed on 05/29/17 06/4/17 fixed on 06/08/17 05/24/18 fixed on 05/29/18 07/14/18 fixed on 07/19/18 03/31/19 fixed on 04/08/19 this one took a week and it was above 80 degrees all week. this also took place after signing my renewal My refrigerator has gone out three times in the past 8 months 08/19/18 Fixed 08/22/18 10/04/18 Fixed 11/14/18 - I believe this is incorrect but it is the date in the system 04/10/19 Fixed 04/17/19 This took a week and all of my food spoiled - this took place after signing my lease renewal 04/26/19 still not fixed as of 05/06/16 My roof has leaked three times in the same spot in the last 5 months 12/08/18 Fixed 12/10/19 12/27/18 Fixed 01/7/19 04/24/18 - Called maintenance at 1:18am - On call maintenance never called back. It being in the same spot this has led me to believe that the issue was never actually fixed. This is the second time that I will have to replace a heating blanket and other linens because of this leak. Along with the issues listed above I have had many other issues such as roof rats chewing a hole under my bathroom sink and that taking three months to fix. When I received my new appliances it was a month before my new dishwasher was installed it was just sitting in my living room for a month. No one in leasing ever answering the phone
Property Manager at The Glen at Highpoint, Responded To This Review
Hello Brittany, We understand that you've had a chance to speak with our staff regarding terminating your lease early and that everything has been taken care of to your satisfaction. Thank you - Glen at Highpoint Team
5/4/19
Can't say enough about the Staff. A
I've had many great years here and the staff has always been friendly and helpful. I had to take the time to write a review and acknowledge them for everything they do. Just recently, I had some family coming to stay with me and I needed some things done to my place before they arrived. I was lazy and didn't submit the request online and kinda forgot about it. I stopped by the office to ask the team for help and guess what.....they called the maintenance supervisor and the next thing I know they tell me that they can do it before they arrive. Seriously! This place is huge and I'm sure they are backlogged with resident requests among normal maintenance. I'm so impressed with the team and the community they provide. My family loves it here, I love it here and it's a nice place to live and come home to. Thanks again to the team running this place!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you very much for your nice note about our team. We truly appreciate you taking a moment of your personal time to provide your review about our team and community. We're a large community with many moving parts but we do everything we can to ensure a wonderful place to call home. It was our pleasure to help you out prior to your family coming to visit. We're just glad to know you were able to host your family and that you all enjoyed your time in our community. We're always here for you should you need anything. Thanks for being a great resident and for sharing your story. - The Glen at Highpoint Team
3/21/19
THEY RIPPED ME OFF!!!
Submitted an application in january and got rejected due to "criminal charges" found on my background check. Funny thing is is that my job requires a background check everyte we start a new job site and have never had a problem. Come to find out they got my social security number wrong on the application and i never got a refund or a resolution on getting an apartment. I called multiple times and only got an answer twice for them to just tell me i have to speak to a manager who by the way was never there. WASTED MY TIME AND MY MONEY!!!!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We appreciate you sharing your feedback with us. We did check our records and confirm that we did, in fact, run the correct social security number. Unfortunately, we were unable to offer you an apartment in our community for reasons that you did not disclose to us during the application process. We would be more than happy to discuss this with you over the phone or in person. We are very sorry that it did not work out, but we do appreciate you having considered our property. Thank you - The Glen at HighPoint Team
3/16/19
Quality place to live
The Glen at Highpoint has been a great experience. Funny thing is that I've lived in the area for a long time but never lived here. I wish I had discovered it sooner! Honestly, a big part of moving here was the team in the office. They really made me feel welcome and took their time showing me around and explained how things work if I were to choose to live there. Now that I'm living here, I love it! My apartment layout is optimal and totally updated. It's modern and has tons of storage. The amenities are great, as is the location. My dog loves it here too, that makes me even happier.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're thrilled that you chose to call Glen at Highpoint home and that you finally found us! We're happy that you felt welcomed and enjoyed meeting our staff, and that your dog loves it here too! If there is anything we can do to make things even better for you, please let us know. It would be our pleasure. - Thanks again! - Glen at Highpoint Team
11/13/18
Roach infested, stay away
If you’d like to have an insane amount of roaches crawling up from underneath the carpet, walking all over your dishes in the cabinet, or waking up to them in your bed, then the Glen at Highpoint is the apartment for you! Or if you want office staff who don’t do as much as answer the phone than you’re in luck!!! The Glen at Highpoint is sure to kill your spirits & have you dreading going home everyday. So if you’d like to drastically decrease your quality of life please, lease today!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your experience has been challenging. We certainly understand that pests are frustrating. We work diligently with our pest control team to implement preventative maintenance to help correct any pest issues. If you are still seeing issues in your area, we strongly recommend that you come see us so that we can discuss how we can take care of your specific situation. We want you to feel comfortable in your home and we want to provide you with the best service that we can. We encourage you to stop by our office so that we can discuss this with you further. Thank you. - The Glen at HighPoint Team
8/4/18
It’s good!
Lived here 4 years and couldn’t be happier!!! The ladies at the office are awesome!!!! New maintenance guy Ruben fixed my stuff right away and was so chill!!!!! The trash looks way better and the gates work!!! Renewing my lease!
Property Manager at The Glen at Highpoint, Responded To This Review
Thank you for this lovely and enthusiastic review! We appreciate your kind words, five stars and dedicated residency!
7/3/18
Maintenance sucks
Ran out of gate remotes, takes several attempts to get them to log your maintenance request. Then they still won't come to fix issues. I've loved here 2 days, the ac doesn't work at all amd I haven't seen a maintenance person 1 time. Also they will text you a fake maintenance website
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, and thank you for reaching out with your concerns. We are terribly sorry that this has been your experience and can assure you that this is not typical. It is important to our team that we resolve any issues and restore your opinion of our community, and we ask that you come by the office or give us a call at your convenience. We hope to hear from you soon.
2/20/18
Awesome Place to call home
This is by far a wonderful place to live. I honestly can say I had no real issues whatsoever. The grounds were kept beautiful 100% of the time. Overall management was very professional and prompt with getting back in touch with me on issues regarding maintenance or problems I may have had whatsoever. My neighbors were wonderful and also very friendly and for the most part the unit I lived in was very respectful. I know a lot of people in other apartment complexes are not very fortunate and have to deal with all kinds of ruckus and chaos, but not here. I would definitely say give this place a try. As I stated this was a very pleasant experience living here and I would highly, highly recommend.
Property Manager at The Glen at Highpoint, Responded To This Review
Thank you so much for such a wonderful review! We are so happy to hear that you are enjoying your time as a resident with us and that you've had a great experience with our staff and your neighbors. We value your feedback and we value you as a part of our community! Thank you again!
2/10/18
DISAPPOINTED 0/5
My experience...... One year ago, I went to the office to ask for an apartment change. During this process, my deposit for it had already been made. I then went to go look for the key when it was time to move out and it turned out that my apartment was given to someone else... even though it was already paid for, by me. The manager then spoke to me and said, “I’m so sorry Reinaldo, no one put your apartment on hold and it has been rented to someone else. We’re going to get you $300 for the inconvenience of this event and for not proving you with a place as promised.” One year later I always go in there waiting for the money. But I digress... the apartment then that was given to me (because I already paid and they wouldn’t give me my money back) was on the third floor and the restroom looked like a college dorm with carpet everywhere, with a million doors, and with no locks on one. On top of all that, ever since I got here the place has been infested with bugs. They supposedly fumigate ever now and then so I didn’t see the need to say anything, but now those bugs haven’t taken over. So yes, expect to see me soon in the office. I feel like they gave me the worst place as last resort, because they didn’t have anything else to give me at the time just to make money off me, because they would t give me my money back. Then one money ago I also had a problem with my kitchen stove wasn’t heating up and still yet I’m waiting on someone to fix it. Then a couple of days ago (January 2nd to be exact) I received some notification with a “ticket” I had to pay. Stating that a bag of “trash” was outside my door. They said it was the second notice. Even though it was the first I heard of it. They charge a certain amount as stated on the paper with each notice with amounts to be paid, and the second notice was circled even though it was the first time I’d see anything like this. I was cleaning and was doing laundry at the time as well. So it’s possible the bag that they saw was my clothes that I was about to take down to go wash... but anything to make money right? It’s not like I was close to my car. Y’all put me on the third floor and a little understanding and patience to walk down to my car would be nice. This is a couple out of many reasons I will not renew here. I’m done and put it up with way to much. Just a bunch of thieves and unorganized at that.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to read about the disappointing experience you had in our community. We assure you this is not typical and that our team strives to provide every resident and guest with a 5 star experience. We apologize you feel we did not meet this goal. We want you to be happy with your living accommodation and if you are not, we encourage you to stop by our office so we can discuss your concerns in person. Thank you. - The Glen at Highpoint Team
12/4/17
D U M P !!!
*They pull you in with their beautifully decorated and updated model apartments, promise security cameras in all 'common areas' which turns out to be only in the area of the model apartments. *Fitness center looks nice, but hardly none of the equipment works. *They allow pet owners to let their dogs do their business all over the complex. Absolutely disgusting and unsanitary. *Trash is everywhere. Maintenance is a joke. VERY DISAPPOINTED!!! CAN'T WAIT TO LEAVE!!!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're saddened to read that you did not enjoy your time in our community. Our team works hard to ensure that all our residents are comfortable and that our community is beautiful and safe. We're sorry you did not feel this way. - The Glen at Highpoint Team
11/22/16
Terrible
Bed bugs! Don't move here unless you want bed bugs!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to read about the bed bug issue you experienced. We appreciate you letting us know but also want to assure you that we take resident feedback serious and have worked closely with our pest control team to ensure there is not a bug problem. If you are still experiencing any issues, please stop by our office to let us know where the affected areas are so that we can have the area examined. Thank you. - The Glen at Highpoint Team
7/23/16
Extremely unhappy
I wouldn't recommend that anyone move here unless you like being ignored. I've been here for a month & items from my original walk through/move in list still haven't been addressed! The pest are outrageously out of control even with their so called pest control & they have the nerve to charge a monthly fee for this "service". I'm going to have to contact my attorney & the BBB to find out if I can get out of this bad decision since they can't be bothered :(
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to read about your frustrating experience moving in. We strive to make the move in process easy and we certainly did not intend to take long to address the items on the walk through list. Sometimes we are at peak and are not able to provide the fastest service we would like to. Our intentions are not to ignore you or delay work on your apartment. We thank you for your patience. - The Glen at Highpoint Team
3/23/16
Very unhappy tenant
Have lived here 6 monhts, loved my apt until the water was contaminated, unheated, very low water pressure and the maintenance couldnt fix the issue. 4 weeks went by like this before i had to involve the BBB, consumer report channel 11 and 5 news before management hired plumbers. so they said. Still 8 weeks later nothing is resolved. Got a model apt across the complex my daughter and i can shower in but the issue is unresolved and now i cant get the district or property manager to address me. Contacted corporate we shall see!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry to read about this very unfortunate experience you had with us. Our goal is that all our residents are comfortable and we apologize for this major inconvenience to you and your daughter. Thank you for bringing this matter to our attention. - Glen at Highpoint Team
9/23/15
Dissapointed
They look nice at first but maintenance was a nightmare. Apartment flooded out 5 times from plumbing upstairs. Had the nerve to keep my deposit with a sewage soaked carpet.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're sorry that you had a disappointing experience with us. We assure you that this is not typical and that we strive to provide a best in class living environment for all our residents. We would love to give you the 5 star experience that we aim to give all our guests if you were to give us another chance. Our intention is that you are comfortable and we apologize we did not meet that goal. - The Glen at Highpoint Team
9/17/15
Excellency
The Glen @ High Point complex is a great environment to live in. Facilities are good and the pool, awesome. Neighbors are very friendly and seem to really enjoy living in the premises just like I do. This is my first move in to an apartment and my experience there has been great. Couldn't of found anything better than this. I'm very happy and plan to stay here for a while.
Property Manager at The Glen at Highpoint, Responded To This Review
Hi, Thank you for your 5 star rating and taking the time to review our community. We're happy to know that you are enjoying your apartment and life in our community. If there is anything we can do to make things more comfortable for you, please come by our office sometime to let us know. Thanks again! - The Glen at Highpoint Team
9/6/15
Current Resident
I have been a resident of this property for two years and I am currant about to renew for a third year. When I moved here it was called Falls At Highpoint, new owners just took over. But since I have lived here I can honestly say that I have not had any issues. Maintenance complete my work orders with in 24 to 48 hours. I always get a follow up call asking if the issues have been fixed. It is a very diverse community which I really like. I will say that some times not often you park a little farther away from your building. Although it is a gated community the gates are always broken. Luckily we have not had any issues with crime, at least not to my knowledge. I love the layout of my two bedroom apartment. overall I have been happy with my stay here.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for sharing your experience living at The Glen at Highpoint. We appreciate your time and feedback. We always want you to know that we're available anytime to come in our office to give suggestions and share any concerns. It's important to us that our residents are comfortable in our community. Thanks again. - The Glen at Highpoint
8/16/15
New Management -- Good or Bad?
Bought by a new management company May/June 2015. So far some cosmetic improvements to the grounds, refinishing a pool, etc. but how this will translate to rental prices at my next renewal... we'll see. I've been here two years now but if new management is going to drastically raise prices and I've got nothing to show for it, I'll be gone.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you very much for providing feedback about our community. We take feedback from our residents very serious and appreciate your concern as the property transitions to a new owner/management team. We want to assure you that our top priority is to ensure that all our residents are happy and comfortable and that our community is beautiful and safe. We've made great strides in making our community the best in town and continue to work together with residents to be sure nothing is missed. We invite you to stop in our office anytime to discuss any open issues or additional feedback you want to share with us. Thanks again! - Glen at Highpoint Team
8/16/15
BEEN HERE SINCE 1988 -- DOES THAT SAY SOMETHING?
Yep. Moved here in 1988. This is the Glen at Highpoint on Markville Drive. Been through 4 management companies and have lived in four different apartments, and about to move again at the end of November for another year. I wish I could sign a 10 year lease here. The location is ideal. Near two major freeways and at the end of the street is the DART Rail system. There are several restaurants within walking distance. The grocery store is a half mile; there are lots of fast food and car repair places, etc. and all close. That was one of the main reasons I moved here -- the location. Downtown Dallas is a 15-minute drive from here. The grounds are well cared for. The staff is very friendly and maintenance issues are taken care of promptly. There are 7 pools here, I believe, a work-out facility, a room you can use for parties (there may be a fee associated with that), and the management office is stunning and has computers you can use there should you need to. There are fireplaces in every apartment, full size washer and dryer connections (and you can lease a washer and/or dryer if you do not have one of your own), pets are accepted (yes there is a pet deposit and monthly rent but not too bad), and you can pay for covered parking or use uncovered parking for free. Rent is reasonable. They are updating the interiors and installing granite in the kitchens, all new black appliances, and putting in laminate wood flooring in the living and dining areas, carpet in the bedrooms (again, I think -- I have been in my apartment for 12 years so still have all carpet). I have seen one of the updated units and it was stunning. Very roomy and you can also choose to have an outside patio (if you live on the ground floor only) or you get basically an extra room on some of the second and third floors. There is outside storage, and when I first moved here, I was unable to find any apartment that could fit my king size bed and dresser. This one can. You see people out walking or walking their pets on the street. There are other apartment complexes on this street, so you can basically make a circle if you feel like getting out for a walk. Ceiling fans in all bedrooms as well. Some apartments have built-in shelves in the living room; not all, however. If you live on the third floor, you get the extra high ceilings which is nice as well. This is home to me and I have lived here longer than any other tenant!!
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Wow! Thank you very much for your 5 star review. We appreciate you taking the time to provide such a detailed review of our community through your incredible tenure as a resident. If there is anything we can do for you, please don't hesitate to stop by our office to let us know. Thanks again for your high opinion and for continuing to call The Glen at Highpoint home. - Glen at Highpoint Team
8/16/15
Glen at Highpoint
I just recently renewed my lease and so glad I did. I have been on apartments.com researching apartments in North Dallas, Plano and Richardson and I got the best deal at my current complex. They just recently changed from Falls at Highpoint to Glen at Highpoint due to a new management company taking over. The new office staff is doing a fairly good job, they are still transitioning over and doing the best they can. I like it here because it is close to my work and to the grocery store, bank, etc...
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, We're happy to know that you are enjoying your time in our community. We appreciate you taking the time to provide feedback and sharing your experience living here. Our team strives to provide stellar service and a 5 star experience for all our residents and guests. If there is anything we can do for you please come see us in our office and let us know. Thanks again! - Glen at Highpoint Team
8/13/15
Glen At Highpoint
I'm originally from Indiana. I came here and found the perfect apartments. They have six pools washer and dryer compensation, about four of them. They have two mail rooms, a workout area, and a business center. These apartments are gated and I feel really comfortable and safe here. I can go on and on about how they are really helpful and clean, too. I've been living here for about three years now. I love them.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you for your kind review and for taking the time to share your experience. We're happy to hear that you are enjoying our community and the many wonderful amenities we offer. If there is anything we can do to enhance your living experience, please don't hesitate to stop by our office anytime to let us know. Thanks again! - Glen at Highpoint Team
8/3/15
Perception Matters
I have lived here close to 4 years. Living here was not a surprise because of my previous work for time warner cable. As far as the area goes it's about middle of the road, you have your nice people and shady people. About a mile away though is where it gets really rough and some of that makes its way to our part of town. Luckily our apartments are surrounded by higher quality properties so that helps with the atmosphere. Unfortunately the gates are usually broken and stay open or people go into the exit. These are minor issues to me and don't bother me but to some this is important. Personally, my neighbors have been great. I also have not had issues with theft. On occasion you will get someone yelling at midnight or music played at 730 in the morning on Saturday. Let's be honest though, you live in an apartment with 200 people living around you, you should expect one-offs like that. The apartment itself is 565 sq ft. so it's small but I was alone when I first moved in. Everything in here was brand new due to a fire that burnt my neighbors and mine down. The staff is great and helpful anytime I had questions about my lease or parking. The absolute worst complaint I have is the response time and fixes the maintenance department come up with. It took 2 weeks just to have them come and fix my doors for my laundry room. Also, just recently I had them look at my a/c and the maintenance guy just brushed it off cause the air was cold coming out. I left the ac on all day long and it didn't go below 83 degrees. All in all it's been a decent experience. That being said I'm a pretty tolerant person for nonsense but I can also empathize with people that aren't as tolerant as me. If you are not, you probably wouldn't want to live here. For me, the price and the area was just fine.
Property Manager at The Glen at Highpoint, Responded To This Review
Hello, Thank you very much for taking the time to provide an in depth review of our community through your four year experience. We appreciate the feedback as it helps us prioritize priorities to ensure the most pressing ones noted by our residents are addressed promptly. We would like to improve our maintenance turnaround times for you. Unfortunately, there are peak times when our maintenance team can get behind, depending on the amount of requests and projects that require additional resources. Having said that, if for any reason your request is urgent and you feel like you're being brushed off, we encourage you to call us at (972) 437-5101 or come into our office so that we can discuss in person and work together to resolve any issues in a timely manner. Thanks again for reaching out. - Glen at Highpoint Team
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Which floor plans are available, and what are the price ranges?
The Glen at Highpoint has one to two bedrooms with rent ranges from $929/mo. to $1,799/mo.
Can I see a model or tour The Glen at Highpoint?
Yes, to view the floor plan in person, please schedule a personal tour.
What neighborhood is the property located in?
The Glen at Highpoint is in Lake Highlands in the city of Dallas. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 4.7 miles, including Richland Park, Cottonwood Park, and Terrace Park.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
9050 Markville Dr
Dallas, TX 75243